Someone give this Daniel a raise. Knows his product and service. Unlike most cheese ball salesman. Daniel had a personable approach. I recommend this store based on my encounter.

5 stars !!! Daniel W was Quick, effient, set everything up! Nobody else in store clean, covid measurements up to par. Personable, attentive and friendly. Highly recommend. Thank you!!

Always enjoy going here. I received great service from the customer service agent named Daniel. He hooked me up with a great deal on a phone, and brought down my monthly payments. Nice to have these guys around in our town. No hassle, and no problems.

Daniel is The Man! Keep all business In Store!

Daniel W. at the W 11th Eugene, OR store was very knowledgeable and helpful with all my questions. He also didnt hesitate to give pros and cons on some options.

Personel quite patient and willing to help. Plus this location has most models in stock.

Happy Holidays Daniel!!! You are amazing, holding it down @ the west 11th location!

Service has been spotty, which could be lack of security on my part. Insurance was fair, i received a replacement within 50 hours. However, i wasnt able to set up my phone correctly, although, i followed the online instructions (the replacement phone did not come with instructions or a manual) perfectly, finding a human being to talk to w/o service or a wifi connection was impossible. I had to borrow a neighbors phone to resolve the issue. And i love the phone they sent as a replacement. Another great Samsung model.

Absolute worst company we have done business with. deception racisim / rampent!

Great service!!

My iPhone stopped working suddenly Monday and I immediately went in to get it fixed since a working phone is necessary for my job. The staff was unhelpful I was due for an upgrade zero down and then once were almost done with the process they tell me it will be 70 dollars unless I order online. I decide to go the later route only to have my order canceled twice so to the phone I chose each time being out of stock even tho it says no such thing online. I’m very disappointed in boosts customer service and the fact that multiple times they where dishonest about the price of my phone and service until the very end of the process.

The guy that was helping made me feel unwelcome will not go to this place ever again.

Good sevice

I came into the store on 01-25-19 at around 4 to reactivate my phone and the employee on duty was great. He was extremely helpful, had great customer service skills, was very personable, and had a great attitude. Im horrible with names and I cant remember his, but he was awesome. Keep up the good work. 👌

Daniel at the west 11th store didnt have what we wanted so he went above and beyond and found a store that did he got ahold of Amy at the river road store and got all four of us taken care of on a very timely manner Amy a rut the river road store YOUR GREAT THANK YOU SO MUCH!!! DANIEL I APPRECIATE EVERYTHING YOU DID ANSWERING MY 11 PHONE CALLS AND GETTING THE JOB DONE M TUG HAT GOES OFF TO YOU LUV YOU GUYS !!!! Kathy Stenger

Yo if you get Daniel as your rep, he will help you get what you want. Make sure you UNDERSTAND what you got, and probably make you laugh as you are walking out the door

If just like to say how impressed I am with the professional and resourceful staff that this store employs. Kudos! In particular is like to thank Daniel & Bella for there patience and tenacity. Ive never seen anyone consistently present a poised and solution orientated demeaner as Daniel did today. To e powers that be Id like to say youre fortunate to have there folks represent your company. Well done. Thank you.

Boost Mobile is place to go for phone service. Great deals! Good prices, and helpful representatives. They do the best to help you with your account.The service is much better than METRO PCS. You get more coverage and faster speeds.

Ive been a Boost customer for 3 yrs.Daniel W. helped me today.Great customer service,very knowledgeable.Helped me with a minor problem,and had me out of the store in minutes.The last time i was in the store another gentleman,also named Daniel helped me.Regardless,both Daniels are are great assets to Boost Mobile.

Highly recommend this location thanks to Daniel!!! 🙌 give that boy a raise because is soooo helpful, knowledgeable, smart, and you can tell he actually enjoys what he does! He doesnt make you feel like youre rushed if there are people waiting and doesnt waste time either. Hell even help you if you call, which is RARE!!! Daniel knows and likes to talk about phones - and likes to help!! How refeshing in this day and age! Hands down the best cell phone rep Ive ever come across and Ive been through them all lol. I live by the River Rd. location, but my husband and I love Daniel and his amazing service, well drive the 4 miles just to avoid numnuts at other stores. 20 ⭐⭐⭐⭐s if I could! Thanks again Daniel! 🙌 you ROCK!!

Awesome Deals... Staff is a bit rude...

Did not have stock in hand but fast friendly service.

Start by saying the guy at the store is helpful. This review does not reflect him personally. The people he needs to call however, are not. Boost Mobile has the worst customer service that I have ever seen from any Cell Carrier. My phone was cancelled without my consent (they even said I called them to cancel it, effectively saying I was lying), I lost the month I paid for (this phone is less then 3 weeks old, there is no way it was because of billing), then was told I could start up again but had to pay the same month over again. Will NEVER use or recommend Boost to anyone. They are a terrible company. I started getting calls from telemarketers about 20 minutes after I left the store. The only people with the number were them. I guess me being mad about telemarketer harassment, their petty reps decided to cancel my account on my behalf. Gotta love that right?Went to AT&T they gave me a free month for just thinking about them after all this and I signed up. Boost does not appreciate their customers, and I actually feel bad for anyone that represents them. Do not sign up with them. They may just shut you off and not even bother telling you. I have also not received a telemarketer call yet. I wonder why that is. Do yourself a favor and move on from these scammers. Thanks to Boost, Ive had to give out 2 new numbers (boost then AT&T), I lost $165 bucks to get a phone I cant use making me now have to sell this other one, and I missed a whole weekend of calls and work that really messed up my job. Boost Mobile.....I am not done dealing with you guys. I have a meeting with a rep from corporate to show what happened here. No regrets about that and the person that caused all this for me, needs to lose their job.

Bad service no one there at opening never opened win i was there

I love Boost! Ive been using their service for 3 years and its excellent. They also have amazing staff!

Daniel was so nice !!!!! He needs to be CEO or something this guy left me feeling good ! This place is lit !!! Thanks Daniel !!!!!! 💚💚💚

It was good,& customer service was very accommodating to my needs.

Daniel is the best goes above an beyond to help..I had a nightmare with my phone an he was very professional an stayed in it. I will never go anywhere else.He always helps me to feel ok before leaving . than you Daniel.

I love boost!! Used to be with metro pcs and they are awful service and coverage wise. Boost is sprints pre paid great coverage and easy to deal with

Horribly wrong. I felt sympathy for the poor young gentleman who was trying to confuse us with his manipulative style of ma1 me p

Great customer service at 11th store. Its been a while since Ive actually seen a guy take pride in his work, especially this younger generation.

Great service. Knowledgeable representatives, always ready to help.

OMG!! Daniel went above and beyond. He was extremely helpful with our service today. Also bi-lingual. Boost mobile rocks!

Good service. Overall happy customer here.

Great help Daniel is the man, super helpful, has great info to help u save $$$.

Very quick. All questions awnsered great service

Got my SmartWatch here. And they got it all set up for me. Thank you!

They have very good prices and in my opinion great service.

For the most part, I like this business. However, that having been said, it wouldbe helpful if they would post their hours of operation and day(s) closed ifany.Thanks.

After years of service boost has lost a customer. Today i had paid my bill, moments later my phone had fallen out of my pocket and ran over. Making it completely unuseable. Being lower on funds being that i had just paid my bills, my friend gave me a phone and i went in to get my number switched over. The gentleman told me he wouldnt be able to do so and my best bet was to just buy one of the phones they had in the store. Its fine that he wasnt able to get my phone switched over but being low on funds i couldnt just buy a brand new phone so i asked if there was any way i could get a refund on for the card i just paided for today for a months full of service that i was now no longer able to use because i had no working phone attached to my number. His following response and how we were traeted from there on out is why boost will no longer have my buiness. He stated thats like going into McDonalds ordering a sandwhich taking a bite out of a sandwhich and damnding they take the sandwhich back and give you your money. proceeded to act like we were just there to waste his time and this was the manger of the store. Screw that. I went over to metropcs right next door explained to them what happened. For switching my number over im getting a new phome for free and have more data for the same price and they treat me like an actual human being and not like a pos who is just their to waste your time.

Very friendly & helpful staff.

Thank you, Daniel, for your fantastic help today with restoring my ZTE! Outstanding customer service!!

Daniel is awesome ! Great customer service ! Couldnt have asked for better help. The best !!! I will be back

Daniel was amazing, super helpful, and way better than metro pcs

Takes forever to get help. Short staffed and paying my bill in store takes almost an hour everytime.

Excellent service, very polite and helpful staff. Boost Mobile is the best!

Nice guys and a great price

Great service

Ive been a customer here for over 5 years now and I decided to join my husband and I phone bills in a family plan. Spent $92 and my phone was not on for 2 days. Lost our phone insurance plans and the balance on my husbands account. Horrible customer service.

Went in to get my unlocked phone activated and the girl said she couldn’t but I went to one in Salem and they got it to work.

I like Verizon better

Great service, thank you Daniel!

Great coustomer service

Daniel was amazing, at this location 😁

Good service, Boost Mobile rocks!

Guy was short n non helpful

Horrible customer service from the manager.

So friendly and helpful

Daniel is the best

Great place

Always good service.

Great service!

I love this store!

Great service also

Excellent

Love it

I love them

Excellent

It was okay

Best Boost store in Eugene!

Always great!

This is the best BM store in Eugene. Daniel has a lot of patience and excellent customer service. He is honest and has a lot of knowledge when selling a product.Daniel speaks Spanish perfectly and can explain very well the benefits of your phone and also the administrative part, which is the most convenient for you.

Very good service.

I was tended a very kind lady that is what one looks for you to serve well 5 stars

Very good