I’m really enjoying my work outs and the classes at DF! 💪The staff is really friendly (and not in a fake way. I feel a lot of places have their cheesy smiles plastered on 😂).My husband also goes to DF & my bet is his favorite part is the sauna. 😍

They use a marketing company that tells people anything and everything they want to hear to sign contracts that do not match what was stated. The business seems perfectly fine with these misrepresentations, but I believe a business that uses predatory tactics and deceit should be called out.Shame on you. I dont like it when people are lied to and taken advantage of.Do not support this business

I was a long time member and paid them a lot of money and finally I left. I got tired of complaining about broken equipments, empty paper towels/sanitizer bottles, bunch of distractions just whole place was gross. I noticed People not wiping down the machines after using them. Employees don’t do anything just sit around on their phones. I saw their recent advertisement on Facebook and thought might be worth giving it another chance. I met up with Mike/Fitsmart Coach. What a jerk! I will never go back or recommend this place to anyone!

I have been extremely impressed with how the staff at Delta Fitness has handled the COVID-19 precautions. Each time I visit I see staff cleaning equipment. The staff has really turned up their professionalism too, they now great everyone and thank them for coming. Great job Delta Fitness staff!

Very rarely do I leave google reviews but this one deserves to be put out there. We had a month to month before the shutdown. Their official policy is 30 days prior you have to go in to their facility in person and cancel. I thought, ok, since that’s impossible at the moment, no business would charge us because we couldn’t come in and cancel our membership. And if they did I’m sure they would refund it. I see a charge on the account, and I decide to call in to ask about getting it refunded, they were closed for months and this seems like something any good business would do. I’m greeted by Daniel. I ask him about it and he says it’s against their policy to refund anything. I ask if they were closed how was I supposed to cancel my membership? This seems completely fair to me, Daniel tells me that there is nothing he can do. I ask to speak with somebody who can. Again same response. I’m a little frustrated by this situation. Thank you for taking the time to read this review. I would love to get in Contact with Troy to resolve this.

Been here from Golds to now Delta, staff is always friendly, shout out to Daniel for getting me started with a 7 day pass, and great knowledge on what equipment is here and word of future equipment the facility will get. Look forward to great workouts, really friendly people everywhere as well brings back that old school 1980 vibe.

Its the best place to go get your workout on! The janitorial staff is very thorough.

Very good equipment. Clean and in good repair. A good clean environment.

The biggest problem I have is with the equipment. This will be my 4th renewal and if the location was not convenient, I would not join again.All of the equipment is very old and breaks frequently. To make matters worse, when I bring this to the attention of management, very often nothing happens. Some machines have not been working properly for years. It appears that many of the cushions on the equipment have never been changed.The only change I can see made by the new owners is the flooring. While that is important, this is a gym and the equipment needs to be updated.

I went in last May to cancel my membership at the height of the pandemic. Filled out the paperwork and was told that it would be processed at their office and nothing could be cancelled at the gym. The club never processed the paperwork and I was told there was nothing they could do since I didn’t sign an electronic document (there wasn’t one when cancelling). Nothing can be done over the phone so for a second time have to go in to fill out paperwork. Hopefully the club follows through on their end this time around.

Small, but perfect, just enough for me for space to work out with the right amount of machines for my routine at a great monthly membership price

They will literally steal money from you then can’t explain why or how they took money out of your bank account. DO NOT JOIN!!!!!!!!!!!!!!!!!!!!!!!!!!!! Something sketchy is going on!

I was skeptical when my gym closed and my membership moved to this location but the equipment, staff,and overall feel of this gym has been exceptional.

Green acres facility is no longer International Fitness. Its now called Delta Fitness. They are on the phone way too long and be aware that they are only honoring International Fitness awesome extras til the end of December 2019. SORRY YOU ALL SOL here.

Nice people and decent equipment. Crowded at most times of day, except early afternoon and late evenings. People camp on machines and text/surf visit more than any gym I’ve used. It’s a culture thing. I was in the gym for an hour and ten minutes today trying to super-set with short rest intervals. One guy, a regular, was on one machine for 40 minutes. He’d been on the second machine for 30 minutes when I left — for a total of four sets in an hour and ten minutes... lift for 40 seconds, then sit and text for 10 to 15 minutes, then repeat. A woman on a neighboring machine was texting with six or eight minutes between sets. That’s their routine, and the gym culture there tolerates it — so it’s not a great place to rip through an intense workout. You constantly have to ask people to get up so you can work in. If you’re about exercise and fitness, and you want access to machines, this isn’t a great fit — but there are lots of nice people to visit with.

Had it not been for the convenience of this gym I’d had quit this gym a while ago.Poor, broken down equipment, dirty locker rooms, unfriendly, flippant staff.A rough crowd attends this gym. Hopefully no one is ever menaced in this gym as history shows the staff will not defend their members.I think it’s no secret this gym had three locations and now only one (which has made it even more packed and dirty). Reducing from 3 to one was definitely not due to success.I hesitate to recommend the much cleaner gym with top-notch equipment off of Centennial out of fear it will become packed... but...

I have had a membership with international fitness (delta fitness) for over 2 years and had to cancel because of this pandemic. I did the paper work fill out for a cancelation, I asked for information and the gentleman at the desk DIDNT give me any information of there being any fees for membership cancelation.I looked at my card just a few days ago and I saw i got charged $69.00 dollars!When i called for in explanation on why it was that much and why i wasnt told on the fee. I was then told that its usually 100.00 to cancel the membership .I WILL NEVER GET A MEMBERSHIP WITH THEM AGAIN.

Simple affordable and has everything you need for a real pump. People are friendly. Just watch out in the evening it gets packed.

I love this club. Beautiful facilities, great equipment, fun classes and friendly staff. Exceeded expectations !

I wasn’t going to say anything until I read other comments. But it is unacceptable to not create a safe place for all to enjoy their workout. Allowing any sort of violence is unacceptable and I would hope you would of done different. Losing my business as well.

Great gym! Awesome location and the price is very affordable. I worked with a Trainer there and lost a bunch of weight. Thanks Delta Fitness!

Was absolutely disgusted and saddened to have a good friend call me completely shaken up about behavior she experienced at Delta Fitness. Then to have a managers of the gym excuse the behavior because that’s “men” and “testosterone” is just as bad. Shame on you Delta Fitness for perpetuating and normalizing this behavior and allowing someone to not suffer any consequences when verbally abusing someone.

This gym cares nothing about their customers! They don’t mind ripping us off at all. When Gateway closed, they allowed us to use another gym for a couple months. However now I am forced to go all the way to Eugene in the highest traffic area of town to work out because I paid for a year-long membership. It’s completely inconvenient to my work and to my home, but they refused to give any refund or allow me to transfer my membership to a family member who does the use of facilities. So now I am out six months of pre-paid membership for a gym that I refuse to use because the class schedule is uninteresting, the facility is run down, and the overall feel is cheap compared to other gyms in the area. Furthermore, they don’t even have the same facilities as the other location in Springfield. There is no sauna, no pool, no steam room, yet they expect me to go to the gym on Delta and be satisfied, like nothing happened. They made a huge mistake by letting Gateway go. It was a much better gym. Don’t waste your money. The Delta fitness management are charlatans and the staff knows it. Many of them are now at Village Fitness. If you can’t keep your staff or customers satisfied, you should expect to go out of business. There are WAY better options out there. If you can’t afford Village, Pursue is very similar to the Gateway location (minus the pool) but has extremely helpful and accommodating staff. Learn from my experience check reviews before you choose a gym.

International Fitness will try to bind you in their contract and take every dollar out of your bank account. Go spend your money elsewhere for a more pleasant experience. You won’t have to deal with over crowding, unsanitary conditions or extremely uneducated staff. Would not recommend this gym if you are looking for something reliable and humane.

This gym used to be pretty good. The price was right (less than $20 per month) and it wasnt too crowded (Gateway). This price included use of other International Fitness gyms. They went under new management in late 2018 and prices went up, nearly $30 a month, and that is only for use of one club. Before there were discounts (pay up front, etc.), now those are pretty much gone. The club has also gotten worse. Since there is nobody on the floor (all the employees sit at the desk near the front), the gym is a mess--people dont re-rack weights, other are grunting and howling and making loud noises (trying to draw attention and distracting others), and still others just drop and throw the weights. Nobody that works there cares and if they are, they dont anything, yet, they have all these signs around the club not to take selfies. Finally, the lockers are mess, few people use gym towels to wipe down equipment, and the bathrooms are gross. Sorry, I used to really like this gym but since the new management, the quality is not worth the price of the dues. After more than 5 years, Im going to have to find another place to work out.

This gym is terrible. Night staff asleep at the front desk. When someone doesnt show up for work the gym closes. No longer open 24 hours, making peak hours ridiculously over crowded. Constantly cutting corners and closing locations. Staff does nothing to maintain a clean gym. Decent variety of machines, when they arent broke down.

This is a pretty decent sized gym for the Eugene area. Lots of machines and a decent amount of free weights, but youre SOL if you wanna do compound lifts. I think they have 1 bench and 2 squat racks, and almost no space for deadlifts. Since they do have a lot of machines, they attract a lot of gym rats, so the 2 squat racks they do have are always hogged by folks with 0 gym etiquette. Tonight there was a guy circuit training with the squat rack in his circuit. What the ever-loving-hell. A to be unnamed gym nearby, which barely costs more, and is less than half the size, has twice the squat racks and benches. Unless youre incredibly cheap, or just want to pull cables to isolate your biceps (bro), you can easily find a much better gym in Eugene.

Been a member for 2.5 years! The only reason I am still there is my gym family. Broken equipment for EVER before fixed, dusty and dirty. As of last week, NO HOT WATER!!! 2-3 weeks to get the part once ordered. As of Friday..the part hasnt even been ordered. I will not renew next year

The employees are very nice people who listen to your needs and they Respect you 💯

Great friendly invioroment clean equipment and helpful staff

Clean, up to date, plenty of equipment for any fitness goal. One of the nicest gyms in Eugene.

They bill you after you end your membership, pretend like they are going to refund you but dont. My bank says they do this to many people. You will have to change your debit card after you cancel with them. Be warned.

Not sure what all the bad reviews are about. Came in for a day when I was passing through town. The drop-in price wasn’t too expensive. The staff was nice, the facilities were clean. Decent selection of free weights and machines. Lots of cardio equipment.

This gym is very frustrating. These are the main reasons: they closed down a gym and the traffic has increased significantly at the gym on Green Acres without allowing for more equipment to be brought in. I often have to wait for treadmills in the morning (infuriating and frustrating for someone trying to get to work) and the equipment they do have is OFTEN broken. As I am at the gym today, there are 5 treadmills down out of 12. The staff is wonderful, but their hands our bound as far as what they can do until the owner decides to bring in more equipment and fix what he has. It’s a great location so I hope they can start providing equipment that works and allows for the patron numbers they have seen since December.

I was a member for 3 days. I checked my daughter into the childcare that they provided and that I paid for. They said she was fine and that I should go have a good workout. 30 minutes later they came to find me on the treadmill. Asked if I had a kid in the daycare. I said yes. They said we knew nothing about her being in there. I was extremely concerned. So, no one was watching my 4 year old daughter for 30 minutes!!!!!! I requested that my membership be cancelled and asked for a refund. I signed up 3 people. Never heard from them regarding a refund. This was their mistake, not mine. I think I should get a full refund of all membership dues that I paid!I do not recommend this fitness facility to anyone. Do not trust them to take care of your kids so you can have peace of mind working out.

The customer service is horrendous. With so many other choices i would expect so much more. Never will i enter this facility again!

Im a lifelong fitness fanatic. Ive been to every decent facility in the Eugene/Springfield area. The Gateway International Fitness gym is definitely the largest. Its like Disneyland of fitness. Many aerobic machines, Hammer Strength, Nautilus, free weights, pool, sauna, steam room. Too much to list. Love it. Will never change gyms.

Horrible customer service. Was promised a refund and assured I would not be charged after putting my account on hold while out of town (after being charged an extra $40 for a fee I was not told about) and they refused after telling me 3x I’d be refunded. I’ve heard from many people they’ve done the same thing to them.

DO NOT WASTE YOUR MONEY AT THIS GYM! I’ve been a member of this gym for almost 15 years and last night was the last straw. The staff is extremely rude and lazy. The bathrooms and equipment are disgusting. Half of the equipment is broken and it takes forever to get anything fixed. Last but not least, this gym is way over crowded. Do yourself a favor and go to any other gym in the area.

There are enough machines and equipment to work on anything that you want.

The 3 best things IF has going for it are:1. The price can’t be beat.2. There’s no shortage of good equipment to work out on.3. The staff are very cool and chill about just about everything.The 3 worst things about this place are:1. The women’s bathrooms are the most disgusting I have ever seen in my life.2. It’s always crowded3. The spinning class instructors don’t know how to make a proper workout playlist. Nobody can get pumped to Adele, sorry.

Had a membership for a few months. Canceled it and the lost my paperwork found out 3 months later after they charged my bank account 120 bucks. Called them being out of state at that time, got told my account was canceled but couldnt get a refund. Guess what charge I found come out of my bank today after 2 more months of inactivity?! You guessed it! Another $30 charge. Called them furious and was told there was record on the computer of me calling and wanting to cancel. But that without physical proof I canceled on my end no refund was likely to be approved. So here I am, writing a book to anybody who cares to read about a gym whos about as greedy and unproffesional as there floors are dirty. (Ya the gym was disgusting when I attended months and months back now.) Oh the best part? I was month to month no contract. So pay cash every month (even though I wouldnt recommend it anyways, but for the love of God dont give them your card info.

The equipment is a little dated, but in good shape and sometimes its crowded. Overall a very good place to workout.

Its a pretty good layout with plenty of equipment. Little cluttered but most gyms are. Not a big fan of their maintenance. Golds was and now International is notorious for having broken equipment with a sign on it for months before being fixed. This is their best location but they either need to invest in better equipment or put more effort into their maintenance budget. Good place to workout when all the equipment is up and running.

Basic offerings at a reasonable price. Clean, well-kept facilities. They make it more difficult than necessary to cancel your membership but overall a good spot to start working out.

Im not sure what the other reviewers expect in a gym, but I love this one! Its huge, PLENTY of equipment, tons of classes, and I only pay $19.99 a month. About a year ago I cancelled because we have equipment at home, it was easy to cancel, and I ended up coming back because I missed it. Brandon in the front desk is super friendly. If you want a ritzier gym, pay the money and go somewhere else, but if you want a simple (but huge) gym with classes everyday in the mornings and evenings and you dont want to pay an arm and a leg, this one rocks. Thanks for the great facility International Fitness, see you later today!

Been going to this gym for 3 years. And it doesnt change, it gotten worse!! Lazy staff, place is a mess, bathrooms are gross, broken equipment all the time, and takes weeks, sometimes months to fix. Prices have gone up. I havent been in a while since they closed west 11th. Too many people in the early am. So I decided to go this morning, to find out my membership expired a month ago!?? Usually they call you and ask to renew? Nothing... I live a mile from the delta gym, so its hard to go somewhere else, BUT... this place...?? Idk. The owner should step up!!

Started a month ago, my trainer, Jordan, is excellent! The work outs he designs are challenging and push my limits.

Cheap and has everything I need in a gym. Does offer classes too and the Mall location has a pool. Can be a little crowded but nothing too bad.

Terrible gym. The red head ladys the desk is a really nice girl. Helped me out a lot with memberships and such. But the company its self is terrible. Its going down in a black hole that they will never get out of. Do not invest your money into this business. They dont put it forward into the gym they keep it for themselves it seems like. Its not very clean either. Theres a lot of work that needs to be done if they are going to keep this Business going.

Now that the gateway gym has closed I dont have gym to go to because the one here on delta is disgusting! I just tried to go back there and the smell was so bad in the locker room I could barely stand it after I sprayed some body spray. Then I opened some lockers the first couple had clothes in them and then the third had used bandaids and other gross items you could tell had been there a while. I left immediately to write this review. I wont work out in a someplace thats not clean!

Good place to go when you just want to work out quickly.

Close to home, and work. Have no issues with this location like the people on here complaining about it. Free weights are in good shape, all the machines I use are kept up in good condition. Every once in awhile the early shift opener is a few minutes late but I can deal with it.

They have improved in the 18 months Ive been a member. Machines are early down and they have added a new projection TV. Also new equipment as well.Do miss the nice soap and shampoo in the showers but I was spoiled.

This is a tough one. Some great things and some not so good. So Ill rank each category:Price: 10/10 (Cheap!)Hours of operation : 10/10Equipment: 7/10 (Some of the equipment stays broken for a long time but they do have a lot).Complaints: Sauna doesnt always work and doesnt seem to get hot enough. Something the gym is way too crowded.Staff: 9/10Cleanliness: 6/10Location: 10/10Parking/ 9/10

Lots of equipment but it is older but serviceable. Could use some TLC....e.g. padding on the machines coming loose, faucet in the mens room leaking at a good clip. The mens locker room is a bit dark and dingy looking with dark tiles and poor lighting....not unlike a neglected seedy nightclub restroom. It was only $10 for a day pass which was good.

Hard to find a quality, affordable gym in Eugene area, but this is your best bet. Fairly cluttered and unorganized gym, can be hard to find the right free weights at times, and not a lot of room to move around. Not the cleanest gym, but the price can’t be beat.

Really awful customer service. Promotes an aggressive and unsafe environment for women patrons.

Great equipment to work all around body parts and a great staff that runs and operates the gym

I started a weight loss journey last August and have been successful at taking off a bunch of weight. I decided, in February, that it was time to incorporate exercise into my routine, to burn fat, build muscle and stay stable and mobile while aging. So, I joined International Fitness Delta. I paid for a years membership and let them know that I would like to hire a personal trainer. When I went for my first appointment, I was met by Eric, their GM. He did an evaluation and we scheduled for 3x per week. Eric stated to me that he was recruited by the owner of the club and they had an agreement that he could take on some personal clients. So, when I wrote a check for $1,320.00, I asked what happens if you decide to leave the gym. He stated it wasnt an issue, he had purchased a home and had no plans to go anywhere and if he did, he would take me with him. I felt a bit uneasy, but went with it. NOTE: Listen to your gut!!!! Moving forward, I really enjoyed my workouts and the progress that I was making. Eric texted me in May that he was taking me with him to a gym in Springfield and that if IFit contacted me that I was to say that I was NOT paying for training.....insert red light alarm!. I wanted to do a face to face, WTH is going on with Eric, so I showed up to the new gym, Eric did not and the gym informed me that he was not allowed to train in that gym because he was not an employee.At this point, I went to International and spoke with the then training manager, who informed me that Eric was suspended pending investigation. I told him my story and he promised that he would speak with owners and find some sort of resolution. I repeated this story multiple times to this person and to the Office Manager there. They were both embarrassed by IFit ownerships unwillingness to step up and honor their previous employees commitment. He was, after all, their General Manager. All I wanted from IFit was for them to provide me with the equivalent of the $ that I paid in training. I worked out with one trainer, who then was transferred to a different gym before our first real workout. I then scheduled with another trainer who had to cancel several hours before our first workout, due to family obligations. It became clear that our schedules were not going to jive, so she was going to refer me to another trainer. It took several days for the next trainer to call. He graciously listened to my story and offered an evaluation that evening at 6. At 6 I showed up, he did not. I didnt hear from him for several days at which time he stated he had broken his phone and it took several days to replace it. I had also checked in with the Office manager several times and she was unsuccessful at getting an owner to contact me.DO NOT JOIN THIS GYM! DO NOT SUPPORT A COMPANY THAT DOES NOT STAND BEHIND THE COMMITMENTS MADE BY THEIR STAFF OR TRAINERS THAT DO NOT KEEP THEIR COMMITMENTS. I KNOW THAT I AM NOT THE ONLY PERSON TO FALL FOR ERICS SCAM!To make matters worse, I fell for a sob story from Eric that his car broke down and he needed some $ to fix it and asked if I could see my way to loan him the $. I felt uneasy (again and didnt listed to my gut) and gave him a check for $1500. Since I am committed to becoming a better version of me, I told him to put it toward more training. Im not asking IFit to reimburse me for that, as that was my stupid move. I am, however asking that they reimburse me the the $1320 and membership. On a positive note, I also lent Eric my weed eater. He returned it! :-)

This is by far the best gym in town. Great equipment to get a good workout in.

Great if you want to get in and get a good workout in. Plenty of machines and free weights. Plenty of cardio options. Also a good schedule of group classes.

Since joining International Fitness 13 months ago I have lost 145 pounds! My trainer is amazing. The staff are very friendly and know me by name. I can ask a question about anything and get help right away. It is a great atmosphere and the other members seem nice too. Its like my gym family! I love it and I highly reccomend Internation Fitness!

Very small and limited equipment. We struggled with busy hours and multiple machines broke down. Ive had multiple days in a row without paper towels to clean equipment or dry hands. Not maintained as well as other gyms.

Will maintain equipment While most of its always working theres always a few out of order also has really good personal trainers.

They offer a $19.95 per month deal on their website, but when you get there you discover that such a deal is only available if you pay a $99 enrollment fee and the first and last months charge in advance. You can pay less in enrollment fees and the monthly fee goes up accordingly. After hearing this, I gave the clerk a funny look and she replied to the effect that, duh, they couldnt make any money by just charging $19.95. What ever happened to truth in advertising, and competition?

Terrible place... would give zero stars if I could!

A little bit crowded, best facility for the price and location. The manager Brittney was extremely pleasant and helped me with zero hassle and no issues. All employees of this company have been very kind to me!

Should be open 24 hrs all week. Now that west 11th is closed, people stand in line on the weekends for some one to get here at 6am. Its crazy packed too.

Horrible, dirty, unfriendly gym. 0 stars is what this place deserves.

Affordable but annoying

Absolutely not. Don’t bother.

I love to work out at International fitness it has changed my life forever I go there I work out I sweat my butt off and then I sleep.

Staff is horrible. Place is dirty. This place needs to shut down.

I love the classes and the staff. Theyre all nice and the instructors are energetic, helpful, and fun to workout with.

Plenty of great equipment and room to work out.

Great place to work out. Staff is always friendly.

I found that the building was very dirty! There were inches of dirt on the vents in the sailing. I asked them if they were going to change the air filters and they said we are working on it. After a few months of requesting some action and getting no real answer. I quit, paid my fees and now they are trying to send me to collections for money that I paid them. Not a good business!

They do not enforce the uses of masks here. The manager does not seem to care. We are in the middle of a pandemic and they are putting people at risk because of this.

Salt water pool. Full set of equipment, classes.. good staff

You guys are awful for how you treat your patrons.

Ive been at the Gateway location for three years and watched the Gym change hands twice. Its definitely gone downhill from when it was OZ fitness. I dont believe the tile in the mens locker room has ever been scrubbed. it pretty bad. When equipment breaks, Its down for a long time. The most recent frustration: they dont buy new basketballs or even own a ball pump at this point to keep the worn out ones inflated. The one bright spot is the cleaning lady on the floor. She does her job well and is pleasant. At this point I think Ill go back to running up and down the highway.

Billing is very unorganized. I was charged for twice in one month and its a nightmare to get a refund. Charged $25 with no explanation. When I called to ask what it was for they said upkeep of the gym. What is my membership paying for? I joined for the classes, but the routines in the classes dont change and it gets boring.

Great place to work out, a bit crowded though

Worst customer service Ive ever experienced. I called to see what specials they had and I got a woman who answered that knew nothing I have no idea why she works there. I asked to speak to someone who knew what specials they had and she just repeated they had A LOT but couldnt tell me any and there was no one else there. Wow mind blown.

Good amount of space, all ages and levels of fitness are welcomed here

I would like someone responsible and ability to make decisions to get back to me, apologize for their rep being rude to me. And give me my money back.Issue: Not one, please get back to me for the list of issues that this gym has.

There was a used band aid in the mens showers for 4 days straight and I just never went back to see if its still there. Had intentions of joining after my 7 day free trail, but I wont invest my time or money in this company.

A little too crowded at times. I prefer w. 11th location

Great schedule of group fitness classes and tons of workout equipment

Awful management and always busy, go somewhere else.

AMAZING!!!

Great rates, superb hours, and plenty of equipment to go around. This is not a club, this is a gym, and in my opinion, the best one for your buck in the Eugene area.

Do not waste your time or money! (Northridge, CA location)* X training class: the instructor was 10 minutes late every time* Yoga class: Teacher does not explain the poses which can lead to injury* Zumba class: is a really good class but it is WAY too crowded* Training is only 30 minutes.Trainer stood me up twice and when we finally had the training section, It was a disaster, he spend the first 15 minutes talking to me about his personal life and the last 15 minutes trying to sell me more training!* *There is not steam room, only a Sauna, but it is off hafl the time* *The kids room is the size of a walking closet and they only have old and destroyed toys* *The staff at the front is incredibly incompetent and they do not care about at all, they got my billing all wrong and it has been a nightmare to get it fix, between giving me wrong information and not doing things right, it has been by far the worst experience!

This place offers childcare, I havent found that at any other gym. They dance, do arts and crafts..,this place is great!

I have been attending the new gym on Commerce Street and there is nothing new about it! The equipment is old and the facility, specifically the largest part of the gym, needs another facelift. The gym has been open for two weeks and there are many, many machines out of order. Even the yoga mats are in bad shape...it looks like people have been ripping the edges off of them. For many, this is an expensive gym ($100 enrollment fee + $40/yr enhancement fee + $40/month membership); thankfully, I purchased a deal off of Groupon.

I know for sure I have had some issues with them. Like when they werent taking money out of my account for my husbands membership and I went in to shut his down for his deployment and this kid who worked there told me they tried emailing and its not their fault if we never got it, because there is over 5,000 members yet that week I got a call from a BIGGER BUSINESS actually a CORPORATION real person reminding me of something and it was a real person calling. It was amazing lol this BIG gym couldnt call and let me know that it wasnt getting a payment for 4 months but this corporation would call and remind me of a payment that is needed.Weird right.I still have my membership but it isnt even worth it anymore.I dont even go because its ridiculous and I swear if I get yelled at anymore times from the front desk people Im gonna flip.

Nope, nope, nope.Everything was fine for the longest time, and then guess what? Suddenly Im not being charged. Okay, cool. Free gym for a couple of months. Definitely helps my mother out (who is paying for my account from the goodness of her heart and for the motivation of having a fitness buddy.) But suddenly, oh, by the way, youre behind fifty bucks and were going to harrass you every time you come in like youre some sort of criminal!But wait, heres the clincher *after trying to talk to people three or four times about this* -- somebody, when we upgraded our memberships, typed the EXPIRATION DATE ON THE SAME CARD TWO DIFFERENT WAYS ON TWO DIFFERENT ACCOUNTS! Whoa, weird and wild stuff! Okay, so well fix it because yours expired first? But were going to expect you to pay the past-due balance twice until we have you BRING IN YOUR BANK STATEMENT ON A TABLET AND LET US LOOK AT IT. (Weird business practices? I think so.)So Tim (at International Fitness in Springfield) promises itll be fixed, AFTER Kellan in billing SHOWED US THAT IT WAS FIXED, and nothing was updated on ANY OTHER COMPUTER IN THE SYSTEM EVER. Come to find out - wow! Wow, wow, wow! Youre being scanned in as the wroooong person! Woo! After we have a weird card number on your account and cant explain why, and we let you get harrassed by the front desk people five or six TIMES about this, and ONE time it was showing up as paid in full and then SUDDENLY behind two months AGAIN, we find out that youre the WRONG PERSON, at the WRONG ADDRESS, and how did we get yours and Jessica Smith in wherever informations mixed up? NO IDEA!So you fix it, Tim, and you promise that itll be fixed, and then lo and behold, what do we find this month? Weve been charged THREE times. Its NOT the club enhancement fee, because that comes out in August.So what happens? We talk to poor Jason, who I think has been in the middle of this for MONTHS now, and he says well I cant do anything until we see your bank statement. The same canned CRAP that we heard the first time around, AFTER getting all of our information in the system SEVERAL times and talking to SEVERAL people.Really.Okay. Fine. Were cancelling. You dont give a flying crap about any of us as members.Take our experience into account. Please, internet. Think very, very carefully before you get involved in a gym with such lofty promises.

My favorite place to make exercise. The trainers are very professional.

This place is always crowded. Some of the staff are rude and the members that go here are disgusting. The equipment is NEVER wiped down!! I got ringworm my first time going to this location.