Tanner and Jessica went above and beyond to refurbish my already-refurbished iPad 5. Great and thoughtful service, prompt and competitively priced. Give this place your business.
Done quickly. The staff is skilled and personable.
The people here are experienced workers,have a screen saver for almost every cell phone & do an excellent job putting them on. I got a screen saver for a galaxy s 21 ultra 5G. $39.99.
Poor customer service, had to over a week for a call when the part arrived with in a few days. If I knew I would have gone some where different. repairs are the same price as other places not cheaper.
Wow! Got a custom glass screen for my phone. Less expensive than the standard phone model and looks and feels great!
Glass screen protector on my phone started peeling off before the first week was even up. Bubbles under the surface since day 1. Random crack appeared though my phone was not dropped or otherwise damaged. Its day 5 and Im over it. Paid $50 for the service and was told its $20 to redo it if its not satisfactory. They couldnt pay me to reinstall this garbage.
Super scam!!! Got my I phone fixed (It had cracked) in December for $50, was told I have a year warranty so if anything goes wrong with it to come back in and they will fix it for free. Few months in the bottom right corner started popping up and my screen stopped working. I went in to get it fixed, the guy was super unprofessional, cussing and complaining. Told me he couldn’t fix my phone because It had SCRATCHES (tiny ones that any normal used phone has, unrelated to the problem) in it, they should really tell you that when they bring up the warranty. But he goes ahead and he re-attaches it, It works for a few days. Then stops, I go back in. Willing to pay, remembering it was $50, The guy tried to charge me $175 dollars... I questioned him (as well) and he argued back then dropped it to the total being 150. absolutely not worth everything I had to go through. AND my phone screen still glitches :). Worst customer service and he said he was the owner of the kiosk lol, Don’t go here not worth it at all.
Had my cracked phone screen repaired here. Called around, they offered the cheapest price. The repair was very quick (less than 1 hour) and Kyle was courteous and professional. Thank you, Kyle!
Bad customer service. Poor products.
Just had another positive experience here and really feel like this is the best place in town. Friendly and quick service. I didn’t realize this place didn’t just change broken iPhone screens but also would have been able to fix my old phone with a broken LCD. I thought I got a good deal elsewhere but I could have paid $25 less here. I love the selection of cases and am very happy with the prices as well as the people who work here. Highly recommend this place and plan to only come here in the future.
I dont know if I visited the store dont think it was right unless it was the knife store in valley River but they the store was friendly with nice people
The kindness and patience shown my husband and I today was exceptional. Being of the older generation the service he provided was a blessing. He was so very helpful and made sure our phones were working efficiently.
The Customer service was great, phone looks like it did when we first bought it. I would really recommend this place if your phone needs a screen replacement they are quick and very professional in their work. Great job thank you !-Five Stars !!! -Chris
Great place. We damaged our iPhone X last night. Next day in the morning We called Cellairis, got a quote for screen repair and withing 30 minutes We were ready to go with fully functional phone again. Also very friendly service! We definitely recommend this place. Cheers
Amazing customer service from the owner of the location himself. Answered all our question and helped us decide, was even friendly when we looked other places but in the end decided to come back. Great prices for great protection! Super friendly and will definitely be back.
Best help ever. Kyle helped me set up my new s7 active from my old one, EXTREMELY HELPFUL and I will be back AGAIN. I HIGHLY RECOMMEND THIS PLACE
We thought we were going to have to trash a phone we still had a 6 month contract on but Cody helped us out. Explained things clearly. Very helpful and informative. I would definitely recommend this place and glad it was recommended to us.
I have been using cellaris for many years, For screen protectors and cases. I have never had a problem that they would not fix I have use the screen saver it is on my phone now for the last 2 1/2 years and if there was ever any problem with it they just replaced it for a very minimal charge I have never had a problem getting them to take care of anything that was wrong with any of the products that I got from. Their customer service is awesome
These guys are great! I happened to stumble upon their kiosk in the mall. They have such a huge selection of awesome phone cases. Kyle helped me find a nice new case for my phone, and even fixed all the issues with my phone Ive been having! I will absolutely be coming here for any and all my future phone needs! Highly recommend this place.
Kyle was very helpful and knowledgeable when it came to the cases they carried. He was able to tell us all of the details and even found the perfect case for my new phone.
Great service and cheap repairs! Cant beat it.
Cody knows his stuff and helped weigh my options. Even helped fix the issues when my thumb didnt want to scan. Fair prices and great customer service. Check them out for repairs or accessories.
Way over prices and dont carry cases for every phone.
Came in with a broken phone got it fixed in less than an hour. The worker John was a great help and give us a great deal. Would recommend going in and asking for John.
Love Cody! Awesome tech! He removed my car charging plate without charge. Will buy all my items from him from now on. Best customer service!
James did a great job replacing the screen on my phone. He was fast, friendly, knowledgeable, and very helpful. He showed me some options on protective cases and I got a tempered glass screen protector. 2 months later and it still works perfect and my case is still alive after many times of dropping it.
If your looking to get a good phone case and want to know details about not only the case but your phone itself these are the guys to go to! HIGHLY recommend 10/10
What an amazing experience! They were so helpful and accommodating. I will definitely use them for all my cell phone accessories in the future.
Fixed my crappy Galaxy phone right in front of me.Pretty impressed! I wouldnt recommend anywhere else.Great speedy service at a great price.
I have had my screen here replaced twice and received nothing but perfection! They are also the cheapest option in Eugene/Springfield which led me to them in the first place. The second time I went in, I decided to invest in one of their cases which has protected my phone through countless drops. Cellairis is my go to for phone repairs 👍🏼
I got a screen replacement on my iPhone 7+ and couldn’t have been more impressed with the service. It was way cheaper than I expected, good quality, and the customer service was exceptional. Definitely would recommend them over getting your screen fixed anywhere else!
Had my Iphone 7 screen fixed recently. Great customer service by Cody, he is awesome, got the screen fixed fast and neat in about 20 minutes, he was patient and answered all of my other questions related to phone. I would definitely recommend this place.
Quick and easy repairs just be patient with the employees. There are allot of moving pieces at this kiosk
Cody was fantastic! Very informative, friendly, and helpful. He got my phone screen all fixed up, put a protector on it, and everything in under 30 minutes. Will definitely be coming back again next time I need to fix my phone.
Excellent and quick customer service. Best deal in town I could find for a screen replacement. Would highly recommend over anybody else.
The absolute best place to get any device fixed. The staff here are so friendly. Highly recommended!!
Great customer service! Kyle took great care of my husband and I. He took the time to go through all the options on cases, really got to know how we are with our phones to make the best choice. Thank you!!! This is our second time here at the Kiosk and will be back again for future needs.
Best place to have your phone fixed! Great $ and excellent customer service.
Cellairis knows their stuff. Very happy with knowledge shared, the repairs done promptly and very fair price for sure!! thumbs up, I wont go anywhere else for my cell phone needs.
Absolutely terrible customer service. the man working was listening to headphones & not interacting with his customers and total lack of manners. When I called to ask for his managers number he proceeded to call me crazy and a brat. Do not ever recommend and everyone who witnessed could easily agree.
Very knowledgeable staff, and the manager is great at what he does! Sends you out knowing the job was done right 👍👍
They did an amazing job and fix my screen in a small amount of time
These guys are seriously like cell phone wizards. Took my broken Samsung into them and they had it completwly fixed in only a half of an hour! They have an AWESOME selection of cases for about any phone you can think of and have great prices. On top of that the customer service I received here was some of the best I have ever received anywhere! I will be recommending them to everyone I know!
I stopped by today, and the new manager I believe is who helped me find a case for my new phone as I havent been able to find any anywhere. (Lg G5) She let me take all the cases and set them on the display case too see which one I liked best. She even went above and beyond, and helped me fix my screen protector that was put on the day prior. Very very helpful. I highly recommend them!
I needed to have a broken screen replaced on my mobile. I called, they told me when it would be in. I came, and they replaced it while I saw a movie. Not too expensive, good work.
Very nice experience. Friendly and helpful in picking out the right phone case. Gave us a good deal!
The staff is very friendly and time effective with their work. I like the warranty on the cases so much! My kickstand on the back of my case broke and you can replace it within the warranty time frame. They also have a great variety of products. Their screen protectors are great and of high quality. They are precisely put on. Everything has been perfect so far.
Went in here to get a new glass screen protector for my iPhone. The guys there were really nice and knowledgeable. The cost was $20 with a 2 year warranty- if it cracks, lifts, or has another defect within that timeframe they’ll replace it for $10.. pretty good deal considering they apply it for you!I’m always SUPER OCD when it comes to applying screen protectors, and since I generally don’t trust strangers I’m general, I would normally assume nobody can apply a new screen protector like I can. Today I was proven wrong. Within 5 minutes I had a brand new shiny glass screen protector that the guy helping me put on perfectly. No bubbles, no hairs, lint or other imperfections. Much better than I could’ve done.. because these guys do this all day for a living- they’re good. Very satisfied and will be returning!
Needed a phone screen repair and they did an awesome job! Also bought my case from there. Love it!
Love Cellairis, awesome cases and selection. The staff is super helpful and extremely friendly and nice.
Cody was extremely helpful in assisting me. He gave me lots of information before my repair and also gave me the option of getting other great deals! The repair time was also really fast and the results were great!
HORRIBLE customer service!!! If you get a case here that may be fine, but DO NOT trust them to do any kind of repair on your phone. My screen was cracked and it was recommended to me to try out Cellairis because they were slightly cheaper then the manufacturer, BIG MISTAKE!!! They give you a 90 day warranty on the screen. By day 93 my phone started acting weird and pushing buttons on its own. I took it to Apple and they said it was a screen issue. Went back to Cellairis to try to have them fix the issue and they refused to help since it was out of the warranty window.....3 DAYS OUTSIDE OF THE WARRANTY!!! The lady who said she was the manager was extremely rude and nasty about it. She showed zero sign of standing behind their product and it was almost like this was a common experience as she was not surprised the screen stopped working after 3 months of being replaced by them. Her recommendation was to spend another $160 with their company for another new screen. Talk about a scam!!! So if you want to give your money to a bunch of rude crooks go for it, but I would never go back to them or refer them to anyone!
Cody was so helpful, I am an older non technology he help with my phone and case and screen protector, thank you Cody
I had shattered my phone screen so I came here to get it fixed and after it was, my phone ended up glitching out and would shut off so I went back three days later to have the owner, Kyle, take a look at it. Not only was he very nice and helpful, but he was able to fix the problem and definitely saved me a butt load of money! Highly recommended to come here whether it be for a new case or a screen replacement!! I’m so happy!
Got a new screen really fast. They are really nice and have great service. Really recommend going to get a new screen or new cases. There are so many different cases to pick from too.
Totally recommend Kyle and his staff. Very quick to get parts and repair my tablet screen. Very professional and affordable!
Fixed my phone in 40 mins. My phone looks great and I love my new screen! I highly recommend. Specially if you need it repaired quick. Unlike other shops I got estimates at, they all require to keep my phone overnight and this place does it in less than an hour!
Excellent, they had my screen fixed within at least 20 minutes, thank you so much!!!
Cody was very attentive and helpful. Good selection and great service!
Austyn was very knowledgeable with all the items sold and extremely helpful. He also had a great personality and was respectful and friendly. Thanks great experience
Cody was super helpful and did an amazing job fixing my Samsung Galaxy S7 edge.
They are great. Staff is friendly and very helpful when I need new phone accessories.
Cody was such an awesome sales representative the best person Ive ever met in my life
Great job Kyle appreciate your customer service and I love having a clear screen!
They were the same price as Mac/Apple, and less expensive than anywhere else in town (I was surprised that Mac/Apple wasn’t the most expensive). He not only fixed my phone in 30 minutes as promised (Mac/Apple 2 hours AFTER one gets seen, which for me today was >1 hour), he replaced my expensive glass protector AND covered it with a plastic protector AND cleaned my phone cover. I’d give him 10 stars if I could!
Cody was really helpful, really friendly,he knows what he was doing and he recommended the right case for my needs
Excellent place to get cell phone cases. Cody hooked me up. I love this place. Friendly service. 5 star!
Great experience and very reasonable prices. Friendly service as well... would recommend to anyone!
Broke my screen and called them to see if they could fix it before they closed in an hour and a half. I was surprised at how fast they fixed it and how nice the employee was. Great place.
Very good customer service and advise is amazing, he help me with my phone a lot 100% recommended
100% amazing service. I wouldnt take my phone or tablet anywhere else. Everyone is so friendly and more than willing to help!
Cellairis is the place to go if you need a new battery and/or a new screen. My phone works perfect now! Kyle is the best!
Love Cellairis,great selection, good prices, and well trained staff.It was a great experience.
I dropped my phone from 2nd story Autzen onto its corner and my screen wouldnt read my finger. I brought it down and had the screen replaced by a really awesome guy named John. John went ahead and fixed my screen and finds out that the corner of my phone has indented on itself so the new screen wont fit back in its place. He calls me back to explain the situation and ends up having me there to watch, letting me know what was going down as he put it back in place. Long story short, he fixed the broken screen for a good price and even gave us a science lesson on how good and bad phone cases worked so. So I ended up with not only a beautifully fixed like-new phone, but a new case as well that I know I can spend on. I completely recommend coming to this business if anything happens to your phone, they are very friendly and knowledgable about their work.
Great customer service, staff is very friendly and knowledgeable. Have gotten screen replacement services, screen protectors, and cases. All three interactions were great, nothing bad to say.
Brought my waterdamaged phone in and they were SOOOO helpful in explaining everything they would be doing to the phone to try and save it. i would recommend this business to ANYBODY who has cellphone needs!!! Thank you!!
Angel was able to replace my shattered iPhone 6 screen in less than 1/2 hour. Appreciated they checked all phone functions before and after the repair. I was very pleased with the service.
Super fast service! Screen looks good as new!
This man has been very helpful and informative
Got a new screen for my Samsung - Great price, friendly and fast service!
It does not seem like this is typical, but I had a particularly bad experience with this retailer. First, they dont have the screen protectors in stock for a Google Pixel 2 XL after I called in to make sure they did. The employee told me once they were in stock, he would give me a discount if I returned. So I did return, about a week later. Didnt recognize me and I had to be persistent to get him to give me the discount. He eventually agrees to give me the discount and whips out a screen protector and quickly tosses the packaging aside without showing me what he was selling me. He has just finished replacing an iPad screen and threw my new phone down on top of a bunch of shards of glass. No biggie but kinda frustrating. He proceeds on with the installation, digging my phone into glass to clean the screen every three or four seconds. About three minutes later he puts the screen protector on in a very rushed way. It was lopsided and had air bubbles, so he took it off completely and tried again. The second time he decided to leave it on and proceeded on digging into my screen with a cloth to try and get the air bubbles out. Ten minutes later he hands me the phone and the protector has air bubbles in each corner and on both side edges. Said they should be gone within about 24 hours. They werent. I called in to let him know and to also let the employee know that he sold me a screen protector for a Google Pixel XL (the previous model) and I didnt appreciate that he didnt let me know. He basically told me it didnt matter and told me to come in if I wanted a replacement. Smh. All in all, mistakes are okay but disrespect and bad customer service is not. Will not be returning.
Logan and Landon was really helpful help me for this perches
Austyn was very helpful and explained everything to us. He gave us great deals and overall was an amazing helper👍🏻
Cody was great, replaced my screen and it looked as good as new.
These people are great! They repaired my iphone 5c screen and brought it back to life after the battery overheated. Went back when I got my new phone (samsung s9) to get their protective cases and screen protector. The repair was done quickly and the case I was recommended by their manager for my new phone has saved my phone from multiple clumsy accidents already!
Austyn was great, quick, and helpful. He really did a great job taking care of my phone. Will return for sure
Goods service and best quality cases
Anthony did a great job of helping find the right case for my s5. It fits beautifully and came with drop protection. I would definitely recommend.
They man who helped me out was great! Very honest and very helpful. highly recommend!
Kyle is an incredibly helpful guy, hooked me up with a really cool charger for my note 9 after i drunkinly destroyed it. Definetly coming back.
Had a good time. Very friendly and fast. I recommend!
Kyle was awesome
Cody was very helpful and put my temper glass quick!
Always beats prices of other repair and phone places, best warranty and cheap but sturdy phone cases. Go here if you need any phone or tablet repaired.
Got the best service here and an amazing new popsocket 😍😍
The repair tech,Cody, was very quick and efficient.
Came in looking for a protective case for my phone and got exactly what I wanted! The lady who was helping me was so helpful and explained what each case did! BEST CUSTOMER SERVICE AND I WILL BE GOING BACK!!
Great customer service, always very helpful and great prices