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Sun Automotive - Oakway
391 Rustic Pl, Eugene, OR 97401, United States
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Sun Automotive - Oakway

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Ji
Review №1

Sun Automotive fixed our dodge truck, they were able to do it in house without having to send the part out to be fixed. Saving us money and time. Honest and reliable will use them next time I need something fixed

co
Review №2

Always great service! Easy to work with! Reasonable prices! I appreciate them for what they do for me!

93
Review №3

Sun automotive was extremely professional and great to work with. They provided a very thorough and easy to understand diagnostic report, and prices were fair. Would not hesitate to return for future services or repairs.

jo
Review №4

Theyre the best. They even stayed late to help me get into my locked car! If you want honest work, explained well, and done well - go here.I dont go anywhere else.

Ra
Review №5

We are from out of town and the water pump and thermostat failed and barely made it back to the Airbnb house from the store about a mile away. The dealership wouldn’t even look at it for 3 weeks and they recommend Sun Automotive. Talked to Josh explained the situation and even though he was booked out for about a week and a half he fit us in that day for a full diagnostic, got the parts ordered and had us back on the road the next day fitting us in between other scheduled repairs. Can’t thank Josh and his team enough for the quick professional compassionate service.

dy
Review №6

Vehicle was finished sooner than originally planned. Great work for a fair price. Very much enjoyed working with Josh and will continue to bring work to him. Sun Automtive gets an A+

Bo
Review №7

Very friendly, courteous, timely and helpful. Price is right. They do good work! What more can you say?

Em
Review №8

The customer service at Sun Automotive is excellent. They really care about their clients. Been here two times for an all around vehicle check up for my Volkswagen Tiguan, and they have been professional, timely, and reasonable ! Highly recommend

Ru
Review №9

Was referred to Sun Auto and few years ago; been going exclusively to them for all auto repair. Professional staff and very happy with them and highly recommend them.

Se
Review №10

Josh is an absolute pleasure to work with. Very informative and professional. No surprises with my repair, just good and honest work. Gained my trust 100%. Thank you!

C
Review №11

Fast and professional service, and Josh was a joy to communicate with! 10/10 experience!

Sa
Review №12

Went in thinking it would be quick fix, turned out they needed to order some parts and run some computer diagnostics. They were very accommodating and worked around my time. Very fair with pricing. Felt like they really care, and treated me like family. Highly recommend them.

Me
Review №13

Sun Automotive is the best around. Great people, Qaulity Service, easy on your budget and best of all they know what their doing and they will keep your vehicle running and youll be happy. I only take my vehicles to Sun Automotive and I tell everyone about their services. They really are the Best. Merson Romano

Je
Review №14

Great experience with this business. Would recommend them and will use them in the future. Very fair, upfront and even saved me money. Highly professional.

No
Review №15

Ryan,I am the guy with the daughter in Portland with the 2005 Escape that needed a new alternator. I stopped by a few weeks ago to ask for your advice.We really want to thank you for taking time to give us your opinion on what she should do. Your advice was extremely helpful to her and her husband - especially this time of year.They decided to go ahead and repair the Escape and then give themselves a 3 year window to find another vehicle. They are very comfortable with that and are glad they are not out car shopping right now.I will be calling you after Christmas to set up maintenance appointments for my truck and Volvo.Have a great Christmas and thank you again!Norm Gartley

Br
Review №16

This was my first experience with Sun Automotive and it was a positive one. The team at Sun was clear about what repairs needed to be done and why as well as what wasnt necessary from a laundry list of recommendations the dealer had given me. They texted a link to an inspection on my vehicle that I could view review and talk through before any work was started which included photos of problem spots. They were clear about quotes and those aligned to final expenses. Thanks to the team there for their transparency and use of technology as it made for a comfortable visit to the repair shop.

ka
Review №17

Sun Automotive had great customer service and recommended me to another place for me recalled parts without any charge!!!!! They were accommodating and i would to recommend to anyone. Best service I’ve ever had

Co
Review №18

This may have been the best repair service I have ever had! Friendly people, convenient, quality work, and such a smooth process entirely. Thank you all for getting my little treasure back on the road. It has made my life so much easier.

Ja
Review №19

It was great! They did an awesome job Id advise anyone to take there auto there for repairs!!!👍🙂

za
Review №20

Josh there at Sun Automotive is the most professional and helpful guy ive worked with at a mechanics in a long time. He explained the process and kept me updated so i was never left in the dark just waiting for my vehicle to be fixed.

Ni
Review №21

Awesome place to get some service done on any of your vehicles, these guys really know what theyre doing!

Ja
Review №22

I needed the passenger side head light replaced, and over the phone was told the job would take about an hour. I arrived and they greeted me, and got right to work on the replacement, and I sat down, expecting to have to be there for an hour or longer.Whit in 15 minutes they were done, I couldnt believe how fast friendly and efficient they were.Ill definitely use them when the need arises...

He
Review №23

I just got a response from google and the owner questioning if this was a real review, so Ill elaborate. You worked on my firebird. The reason you dont have a record is because you lost record of my appointment and implied that I had booked at a different location, which I had not. So I waited an additional 2 days for you to look at my car. Then you did not resolve the issues we requested, including the choke light and fuel pump(both issues we resolved by taking to another shop and working on ourselves). You only fixed the headlights. I was just trying to share that I received exceptional poor service.

Ja
Review №24

Great folks, up front about their timeline to get to your project

Ja
Review №25

Amazing in every way! Bryan and Niki were amazing up front and kept everything covid clean extreme! Brishon found the fix that has taken multiple mechanics and over two months of dumping parts in and he fixed it within a couple hours! Amazing staff and amazing service!

Pr
Review №26

Ryan and his team are the best out there and take customer service to a new level. I brought my vehicle here over a year ago to have a blown head gasket fixed on the vehicle. The repair was done but somthing was off. I informed them and they then proceeded to look into it, after reviewing the notes they noticed that somthing had not been done correctly by the technician. When they had recognized the problem they took full responsibility and fixed the issue. It was no small fix and they did it without hesitation! I am very grateful for their integrity and ethics.

Sh
Review №27

I have used Sun Automotive for over 25 years. The service is excellent and at this unusual time of our experience, I would like to say that I was especially happy with working with Josh on Rustic Pl. He kept me informed, he quoted me a reasonable rate, and he helped me with assessing how much I want to spend on my 2001 Jeep. Thank you, Josh!!

Br
Review №28

Detailed, honest, reliable. You know when they say, this NEEDS done now, this needs done soon but could be done in three months if money is tight, and you dont need to do that... its straight honest, fair and reliable. We take 4 cars/ trucks there!

Sa
Review №29

Amazingly helpful! And everyone was so friendly! Nicki was especially helpful in suggesting a solution that enabled me to get my car fixed without rearranging my work hours. My car is fixed at a very reasonable price. I highly recommend their services and am delighted at having found an auto place I would wholeheartedly endorse.

Da
Review №30

Sun Automotive is the only place I will ever take my car again.Friends of mine, from work and other places said they were the best.I can confirm to you; they are.

Mc
Review №31

Amazingly quick service with the best quality! The manager Ryan even took a minute to lend an ear and hear my troubles. My experience was comfortable and painless. THE BEST AUTOMOTIVE SHOP AROUND!

Za
Review №32

They took my name and number and never called me back

Al
Review №33

Highly recommend for quality and service. All my mechanics are retired and Ive had a hard time with reliability and service but Sun Automotive has changed that forever. Thank you all for your hard work and the fantastic job you did fixing my vehicle!!

El
Review №34

Love Sun Automotive! These guys rock! My car would not start after a new battery was put in late in the day! Called Sun Automotive at Oakway and they said if you can get it towed here well take a look! Got it to them about an hour or so later and they had my car back up and running in no time! Always awesome service, trust worthy and super friendly! I HIGHLY RECOMMEND! THANK YOU SUN AUTOMOTIVE!!!

Ch
Review №35

First time using Sun Automotive, the front desk staff was very personal and techs are extremely knowledgeable. I would definitely go back.

Ri
Review №36

I had my car towed there when it broke down. I told them the electrical shut down while driving. The alternator probably quit. They quoted me $870 for alternator replacement. I went to Goodyear and was quoted $300. When I picked up car they charged me $135 to diagnose what I told them was wrong. Won’t go there again!

Ge
Review №37

Ryan did a great job on my Escalade. Ryan treated me like a friend and not a customer. I was in great hands with Sun Automotive. I highly recommend them for any of your vehicle needs.

Jo
Review №38

Thanks so much for a job well done.You fixed the hose that keep draining the transmission of our Hummer and got us on the road to are home in danger in southern Oregon fires .We got the water pump and hoses home in good time!.We feel blessed to have found this fine auto service.Thanks so much,John and Cheryl Burke

Ti
Review №39

Very friendly! Made me feel very welcome and like theyve known me for years. Even the courtesy ride driver was very friendly. Great experience.

Em
Review №40

Thank you so much for taking such good care of our 15 year old Kia Optima! It runs like new! Youre the best!

An
Review №41

Before I could make the drive back home to Salem, my radiator went kaput. It was close to 5pm, when most places are closed. I would’ve been stranded in Springfield with my dog. The guys here were exceptional, kept me informed every step of the way, and even gave me& my dog a ride home (an hour drive out of their way). Talk about going above and beyond for a customer 😄

Ba
Review №42

I recently became a new, satisfied customer of Sun Automotive after a brief visit to see if they had time to evaluate a small leak and noise that had developed in the power steering unit of our 2005 GMC Yukon Denali.Ryan, the store manager, greeted me and immediately made me feel like I was already a long time customer.He took the time to inspect my vehicle, open the hood, add some power steering fluid and the offer possible solutions if the problem persisted.He did this at no charge. I thanked him and left with really positive feelings about Sun Automotive.Most recently, I decided this same vehicle was in need of a tune up, brakes and a check up on the power steering unit. I take pride in our vehicles and wanted quality work at a fair price.I remembered Ryan and Staff at Sun Automotive.I just had the work performed on my Yukon and couldn’t be happier. Ryan and Staff took great care of my vehicle and it now runs and drives like its half its age.Thanks Ryan. I plan to use Sun Automotive for any future repairs.I’ll also be recommending you to my friends.Barry Brenner

B
Review №43

Checked out my new, used car purchase quickly and efficiently and thoroughly. Sun has always listened to me and been very accommodating, in fact they installed a part I provided in the past. Ive been a satisfied customer for 15+ years at 2 of their 3 locations.

St
Review №44

I have a custom Silverado that died on me. I called, brought it in, got the diagnosis and the repairs sooner than I expected. They were knowledgeable, helpful, attentive and descriptive of my issues. I was very comfortable leaving my truck here for repairs. Finally, it appears to be running tip top. We then discussed another repair and some custom mods. Its great to find a reasonably priced mechanic with a performance specialist and then feel good about the results. It is a very different experience than I had previously at one of their competitors shop when I had my transmission replaced. I have found the right mechanic for my custom Chevy. Im clear about it.

Nh
Review №45

Excellent service! Everyone was so nice and welcoming. Being new to this town, not knowing anyone, and only having one car, it really was refreshing how they treated us like family. We will definitely be coming back if ever our car needs more work.

ed
Review №46

My cars transmission gave out and would not drive, I took it to Sun Automotive on Oakway and they did everything to get my car on the road again. Great service, quality work, nice people A+++

Ji
Review №47

This was my first experience with Sun Automotive and I was very pleased with my treatment and the work on my car. I was seen for diagnosis and estimate on one day, and the work was completed the next day....at a price lower than the estimate. I will return.

Ca
Review №48

As always Ryan and his team are prompt, professional, and it is always a pleasure to do business with them.

Fr
Review №49

Everyone was very nice, honest and professional. They diagnosed a problem I’ve been having with my vehicle that two other shops couldn’t. And the free oil change I received because I’m a healthcare worker was the icing on the cake. Was my first time doing business with them, but won’t be the last. I definitely recommend.

S
Review №50

Absolutely the most personable and professional group ever. Warm and genuine with extensive knowledge, explained in laymans terms 😬 Complimentary work and excellent prices! They go above and beyond what we hoped for. We were welcomed to their tribe and are so happy we found them. Highest recommendation from new loyal customers, that already feel like family.

Ra
Review №51

My husband is a first responder and Sun Automotive blessed is with a free oil change today. We are so thankful! We will definitely be back!

La
Review №52

They were extremely quick with fixing our car and immensely helpful too. They replaced a part that was easily over $200 for free knowing that we would just be in later in the future to get it replaced anyway. These people are more focused on helping you then taking money from you and I can’t begin to thank them enough for the many years of help and service my friends and family have gotten from them.

Vy
Review №53

Sun is Great. They are veey frindly, timely and efficient. What else could you want!!

Da
Review №54

I had an appointment today to get my oil changed at Sun Automotive on Oakway. Making the appointment over the phone was a breeze and the mechanic took my car as soon as I arrived. I was very impressed by the skill and professionalism of all of the staff members whom I encountered and I will definitely bring my car back to Sun in the future.

Ru
Review №55

Professional, personable and quality service on my ‘57 T’bird. Highly recommended.

Ga
Review №56

Sun Automotive took care of my repairs beyond my expectations. Truly they were exceptional. I came to Sun Automotive with problems as a result of a custom build lift kit in my Toyota SUV. They worked with the manufacturer to come to a resolution and subsequent correct build to bring my vehicle to safe standards..I could not be more pleased with the end result as well as the sincere customer satisfaction evident from the moment I walked in the door of Sun Automotive. I would highly recommend them (and have) to friends and family, because that is how they made me feel, like family! The manager, Ryan is knowledgeable, caring and a top notch guy who is an absolute pleasure to do business with!

Do
Review №57

Sun Auto is the ONLY folks I trust with all my vehicles! The owner Craig truly cares about his customers and my main man Ryan at the Oakway store always takes good care of me and my family! If you want quality service, quality work, and tremendous service, Sun Auto is the place for you! Anywhere else will charge way too much and not provide near the level of service!

Ky
Review №58

Repair be power steering plus cleaned injectors,

St
Review №59

They have been nothing but excellent! They have helped me fix both of my vehicles and have really worked with me and communicated with me on what was going on. The discount for educators is pretty nice too!

Ji
Review №60

They fit us in fixed it fast did a good job and the price felt really good

De
Review №61

I had a wonderful experience at Sun Automotive. They were friendly and welcoming from the start. Very affordable and up front. Offered to drive me to work even! My car is running smooth and I will definitely be returning for any future work.

li
Review №62

Ryon was awesome ! They checked & fixed my car in the same day. I believe I received a fair price & great service. I was thankful to have my car the same day I brought it in. They weather wasn’t the best to be without a car. He even gave my mom & I a ride to our location so they could start working. Thank you !

ch
Review №63

They definitely went the extra mile. While visiting my son in college, we took his car in for a tune up. I didn’t realize there was more than one Sun Automative and I had decided to run to shop instead of Uber. I ran to the wrong Sun’s. I was provided a ride to the correct shop. The entire staff was delightful and my son’s car is now safe again. They even fixed my son’s back up camera free of charge. My son will definitely have his car checked out by Sun’s before he heads back to Colorado!!

Pa
Review №64

86 K10 Stepside brought in to bleed my clutch. Work exceeded estimate, and the did it anyway for free. Covid ruined my business, needed a win this week, and they delivered!Thanks guys!

Br
Review №65

Excellent all around experience. From the customer service, to the shuttle they have available, down to the care the mechanics put into my car. Specifically a mechanic named Jeff, he went above and beyond to make sure all my issues were addressed and my car was done by mid afternoon. 10/10 would recommend to my friends and family!

Sp
Review №66

Very happy with our service from Sun Automotive, Ryan kept us informed the whole time so there were no surprise charges or anything at the end. I really felt like they did their best to make sure we were getting the best price. Very friendly from beginning to end and our car is handling so much better! Will be going to them for all our car needs from now on

Pa
Review №67

I got in for a front brake job the same day I called, which was great, since I’m planning a trip to the coast next wk. Everyone was courteous and even allowed my dog to wait with me. The only negative was the estimate of time to do the job was a bit off. The estimate was 2 hrs and I was there 4 hrs.I’m still impressed by the courteous, professional treatment I received, and the work done on my car.

Ca
Review №68

Great turn around, fair prices, friendly service, highly recommend this repair shop

Ma
Review №69

Received prompt and reasonably priced diagnostic service for the issue with my car. I was given conservative recommendations about what to do next so that I could control costs. All with very friendly service. My first time here, but I will be back!

An
Review №70

My old faithful car has been through so much. Both Oakway location and campus location are awesome, they provide excellent service every single time!!!!

El
Review №71

They are so helpful and I feel like they really work hard to save me money. Plus they give you a ride to work which has been a life saver. I always recommend them.

Ca
Review №72

Very knowledgeable and educated me on my truck and answered all my questions. I was referred by several honest upstanding friends then was completely blown away at how well Sun Automotive took care of me. Even called for follow up, didnt charge me a dime for hours of diagnostic work and remedying the problem in the process. I had seen at least 6 mechanics about my stupid dpf system including two dealerships, these guys are the only ones who truly know diesels. SO satisfied.

Th
Review №73

After years of service my mechanic retired and I wasnt sure which way to go but a friend Kristy who was working for sun automotive sent me to my future shop thanks

Br
Review №74

Super nice people and got my car all sorted out in a timely matter. Really appreciate it. Prices were great too!

C
Review №75

I have been there twice and both times they were professional and friendly. I will definitely go back in the future.

Ka
Review №76

My car is a piece of work, but these guys know how to work it. My jeeps compressor belt was shot, and with previous work done by other out of state mechanics, under the hood my car was a nightmare. Even with my tight budget they worked with me and went above and beyond what I expected. Ryan has called and told me you can either do things the right way or the other way. I am more than satisfied and grateful for the work they’ve done!

Gr
Review №77

Dont buy all the phony reviews on this website, this is the worst experience I have ever had with an auto repair shop, and why for 14 years I have bought new vehicles. First the guy never called me back to give me a final estimate, though he said he would. For $1300 they changed a belt, battery, window washer pump, a wheel brake cylinder and never did give me an estimate on the brake life. I also told them NOT to change the oil as I just did, but they did anyway, well come a year later (about 6 k miles) I checked the oil and it was down a quart and a half, which I believe is impossible, and I am certain they only put 4 quarts in when it clearly requires 5. DO NOT GO TO THIS SHOP, they are more expensive than the dealer and do horrible work.

Ja
Review №78

Sun Automotive is a fantastic shop, they took my truck in super short notice and although it was an easy fix they got me taken care of with prompt service and excellent attitude. They beat the dealership in cost and time, I would definitely recommend them to anyone! I will be bringing my truck back to Sun Automotive in the future!!

M
Review №79

Fast, friendly and efficient. They told me about work that needed to be done and didnt pressure me to get it done.

PH
Review №80

Sun Automotive had never let me down. Even when the repair was a difficult one (one that required multiple return trips) they were hands down excellent. Customer service is wonderful, and the repairs are done right. Thank you for all that you do Sun!

Ay
Review №81

I stopped in without an appointment with my car that was intermittently losing power and breaking down. A neighbor recommended them.They diagnosed the problem, provided a free shuttle to and from my work and fixed the problem. The free car wash coupon was an unexpected surprise. Top notch!

Be
Review №82

I experienced many problems with my car repair. Over a 4 math period car was in shop several times a month. Running now but not sure repairs will be working.

He
Review №83

Sun Auto gives consistently excellent service! I have been a customer for many years and will continue to have all of my cars serviced in their capable hands!

Je
Review №84

Very pleasant experience during a bit so pleasant time with my car. It was completed quickly and for a good price. Can’t ask for much more when it comes to having your car fixed! :)

Lo
Review №85

Hands down one of the best in town. I had issues with my truck and got no answers from dealership. I called Ryan up and he got me in and his techs got the job done. Great customer service and outstanding service.. Thank you...... Myles

Ji
Review №86

Everyone else in town was quoting me twice as much for the repairs I needed. These guys got me in quickly and worked with me to get what I needed done! They were kind, personable, thorough, easy to talk with, and just overall amazing! I highly recommend!

R
Review №87

Used them in the past, always professional and honest and priced accordingly! Great company, great techs!

Ba
Review №88

Great employees always helpful and attentive. Prompt service and good prices

Ti
Review №89

Ryan and his team were great! Got my truck in in the morning and drove out at the end of the day good as new without breaking my bank account😃

D
Review №90

The guys and gals at Sun Auto have always taken care of us. They are honest and keep it real about our vehicles. They have even had someone stay late so we could pick up our vehicle.It’s nice to have a mechanic you can trust in work and ethics.

Ol
Review №91

I had a great experience with Sun Automotive. The guys were friendly, professional, honest, respectful and they listen when you talk to them.I’m a single woman with an older car and that can be a recipe for uncomfortable experiences with mechanics. But I don’t have to worry about that at Sun Automotive.I’m really happy with the service and I’m going to keep coming back.

Ry
Review №92

I have never been treated as honestly, and respectfully by a shop of any kind as I have been here. Ryan and the techs that worked on my suburban went above and beyond to see that I got what I needed out of my repair work and at the best rate I could get. They gave me a loaner vehicle and even had my truck towed to the shop at their own expense. They made every effort to see that I only paid for exactly what I needed. I will no longer be searching for a shop to work on my vehicles. I will be bringing them here and only here!

Jo
Review №93

Both times Ive needed automotive work with my current vehicle, the people at Sun Automotive made it super easy, from the initial call to picking it up in the end. The staff are friendly and trustworthy, and the service is quick without sacrificing quality.

Ma
Review №94

You guys need to trust these fellas at sun auto they were respectful, and I dealt with zero bull. Up front on pricing, and stuck to the quote. These guys went out of their way to help me address every question I had. Im a customer for life!

Mo
Review №95

They are very very very kind I will recommend you guy to everyone I know thank you so much and have a wonderful holiday

Li
Review №96

Thank you for the free oil changeFrom a grateful healthcare worker

As
Review №97

My car was pulling to the right. After getting my tie rods and alignment it was still pulling. Over $400 later, I exhaustedly suggested rotating the tires. Boom! FixedThanks guys. I’d ask for my money back but I have zero faith in it being a pleasant experience

Mo
Review №98

Really thought they were great.. Did good work.. But after they got +$2,000 out of us for a different fix we got a well call you about a check engine code theyd supposedly done diagnostic work on. No call.

Mi
Review №99

Extremely helpful staff. They explained everything thoroughly, showed us exactly what they did, and gave us valuable information!

Ro
Review №100

We were using our sons car on our annivesary weekend trip. Had an issue and stopped by Sun Automotive in Eugene (we were 3 hrs from home). Ryan and Justin (and the tech) squeezed us into an already busy day and had us underway in 2 hours. They were fantastic on a whole new level. I cant say how much we appreciate them.

Information
23 Photos
100 Comments
4.8 Rating
  • Address:391 Rustic Pl, Eugene, OR 97401, United States
  • Site:http://sunautomotive.com/
  • Phone:+1 541-344-2219
Categories
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5:30pm
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