It’s hard to find a good auto repair shop. Bill and Gary’s is the best I’ve been to in long time. I have a 2011 Prius and they check everything and their work on it has been great these last 4 years I’ve gone to them. They only do what’s best for your car and they don’t do extra stuff you don’t need like some places. They are friendly and they take time to explain things.

Great service . friendly, honest and professional.

They have changed ownership within the last couple years. At first this concerned me, but i have come to realize that in some ways they are doing a better job than Bill and Gary. Mainly the new owners have been more organized which in turn gets the problem fixed approximately 20% faster. They are very thorough and do a great job of explaining the problem and the needed fix.My only complaint would be to communicate a little better when you will be closing for the holidays. We had a breakdown and surely would have had the tow truck leave our van on the lot had we known when and if they were coming back. Maybe next time a note on the door declaring you are sneaking away for the holidays but will be back on such and such day.Ps. I hope they had an awesome Christmas and New Years. They work very hard and deserve any break they can get.

Belated review, but these guys are the best. I felt comfortable and taken care of. Honest, fair, and trustworthy- they even helped me figure out a pile of work i needed done without pressuring me to DO IT ALL NOW YOU MUST. i will never go anywhere else while i live in eugene

Quality of workmanship is flawless. Staff is friendly and very helpful. Pricing is great. They do brakes, tune ups, diagnosis, suspension and much more. We trust this shop 100%.

One of three garages my brake and alignment guy recommended. only one with unanimous 5 stars and i agree. fast, efficient, explained what they did, had it fixed in a day and charged about half what I expected

Absolutely the best mechanic ever. Recommend Gary to all of my friends- he is straightforward, efficient and honest- and the most down to earth man around. He will review cars you want to buy, take care of the one you have, tell you when its not worth repairing. I completely trust this guy.

You might have to wait a while to get an appointment, but its worth it! These guys do good work, and most of all, theyre honest. You wont get ripped off or mislead into buying something you dont need like so many other mechanics in town. You can trust them to be fair, stand behind their work, and treat you and your vehicle with respect. I highly recommend them.

Gary is the best. Hes the only place I take my cars. He gets it done right the first time, and doesnt pad the bill or upsell you. Id recommend Bill & Garys without reservation. Speaking of reservations, be sure to schedule early. The garage is in high demand year-round.

Good honest mechanics, which is hard to find. They charge a lot for parts, so provide your own if possible, but their labor is good quality.

I went here today as I drop in. Donovon took a look at my car to see where my oil was leaking from without charge. He showed me a video he took on his phone of the problem to help me understand what was going on. He advised me to head down to Pit stop off of Garfield and west 11th to have the same day part fixed without having to leave my car. He went out of his way to call Pit Stop and let them know what the problem was, and that he was sending me over there. I was well taken care of by both places and will absolutely recommend Bill and Garys to my family and friends.

Very thorough, efficient and fairly priced! Robert explains the details and gets things done when he says he will.

Bill & Garys took excellent care of my 1987 Honda Accord and I will always be grateful. The new owner plans to bring the little brown rocket back to you for continued good care.

Both my daughter and I go to Gary for repairs and maintenance on our Toyota and Hondas. Excellent service, thorough, honest, hard-working. Love these guys, especially in a world where mechanics are often hard to trust.

I went to see Gary from Bill and Garys for the first time about a year ago. I knew there were things wrong with the Van, but after my appointment I was presented with a grocery list of items that needed fixing. Gary was nice enough to prioritize the list of items by safety and importance. I have now been back 4 times and getting to the very bottom of the to do list and couldnt be happier. He has brough my old Astro back from a near death experience and she runs great.

This is the best auto repair shop. They are honest. They are timely. They are affordable. I like the fact they are truly knowledgeable and share their findings of what needs to be repaired. They dont gauge and dont try to add on unnecessary repairs. We have been taking our personal and company vehicles here for years. Except one time. (Or I should say 3 times trying to get repair done correctly ) what a mistake. Referred because insisted they were best with electrical. Which is part of their companys name.Finally had enough.Took it to Bill and Garys 2 days ago. Not only did they fix it. But while hoisted found a 5 long x about 2 stick of metal in my tire. I thought I was in need of alignment when i drove the car there. Nope. Just needed that pulled out and repaired. By the way. Which they personally took to the tire shop for me so I could drive out of there safely with my car repaired with the correct parts.We will never stray away again. Yes, well be back as we need with owning 7 vehicles its necessary at times.Thank You Again. As always you got to work immediately on the repair.

I have been going here for years, honest and great service

Amazing customer service, professional environment, professional advice. Years of experience here. Only taking my cars here

Thorough and honest. Worth the wait

Been going here for years for top quality (trusted) auto service call this shop.

Ive been with Bill and Gary for over 10 years now and I cant say enough about the quality of care that I have had. I totally trust Gary and his crew to provide the best, most efficient service around.

Great customer service and great work.

Excellent, honest service

Honest, friendly, and knowledgeable.