A bit of a line but it moved very quickly. Lines are good as that means many trust the business and The technician who helped me was awesome and informed me of an oil leak in my undercarriage. Very helpful Id definitely go back when I dont have time to change my own oil. Price was about what you would pay anywhere but the speedy service and not having to get out of my vehicle was worth the price.
Great staff, super quick! Guys were very informative would highly recommend it!
The mechanics always ensure that they know exactly what services I need and make sure to check others depending on the weather for our area, northern Ohio.Today, my car just needed the fluids topped off and one of the front window wipers replaced. So, its good for another 1,000 plus miles. No, problem. Ill be back for the complete oil change and more.Thank you for keeping Ma Madza running smoothly.Carolyn SloanOhio
We went in for an oil change. After checking and seeing an active leak, the employee, Robert S recommended that we have our car looked at by a mechanic. He topped off several fluids and checked our tires. We appreciated his quality services. He had a pleasant attitude and appeared to be a good employee. Thank you.
The young men at this place was very nice and helpful. The service was fast and efficient
Hi I was very impressed with the high level of customer service. The workers were engaging and offered water to the waiting customers. That was a first for me. There was a high level of teamwork displayed that was refreshing to see. I’ve found a new oil change home. Thank you all for the great experience.
After telling me I had an oil leak when I didnt and my transmission mysteriously going bad less than a month after my oil change, my experience was horrifying. And when I addressed the problem with them, they claimed I was disputing the price and said I was lying about the other claim. Dont ever step foot here. They will destroy your car and not even flinch over it.
Customer service was amazing . Thank you Hassan 🥰
Blew my engine and push me In back an left me. Told me to find my own way home. THANK U TAKE 5....
The service was fast, the team was very nice and Courteous they even gave the babies a snack while they worked which I think was excellent because it calmed them down on the short wait time, I’ll recommend to anybody, service was great!!
The man was working by himself, so good job!
They were so nice they made it quick and easy and then I was on my way
Very fast and efficient. A very good experience. Jason was a pleasure to work with.
Everything went well in the workers was very helpful
Very fast and courteous worker who did my oil change
The young men at this establishment are A-1! Professional, courteous. They cleaned my windows, offered me water and even suggested service. Thank you Hassan and all the staff at Take 5 . You are doing an Awesome job!
I been going there for years and seen people come and go but the set of young men that are in there as of today are awesome! Very polite, respectful and did a very good job on my oil change, information and promotions for the company.
I liked it they had good and fast customer service.
The gentlemen was very respectful and they get u in and out
Not the best! Pretty sure I will be finding a new place to get my oil changed! I feel cheated and not like I got $61 bucks worth of service! The workers were fine dont have a problem with them its Take 5 whose prices are toooo high!!!
Waaaay better, cheaper, and faster than Valvoline.
Very professional men at this location, got me in and out had an answer for every question and I got a $10 off coupon just for calling and inquiring about services. I will be back in 2300 more miles!
I love it. The convenience and professionalism is outstanding. Been a customer for years. Keep up the great work!
I was there first thing so there was a bit of a wait but service was fantastic.
Great experience every time I go into this location. Helpful and friendly employees
Everytime I go to this location Everyone there is really polite. They let me know what I dont need so I dont feel like Im being taken advantage of.
Well I went for a oil change my need a oil change light is still on and they didnt let me see my old oil filter I dont know id it was changed
Professional and friendly. Quick service.
Over priced and the one guy keep trying to upsell. They were also kind of aggressive, will not be back nor recommend this place to any one. ☹️
Great 2 guys they worked well together
The crew never lets me down
Great communication! Great service!
The store was supposed to open at 7 a.m., I left at 8 a.m. because there was no one at the store. Terrible because this wasnt the first time. Do not use this store!
Those young men were very professional Very efficient They did an all-around great job Keep up the good work young fellas
VERY NICE WORKERS THEY GOT THE JOB DONE
The staff is very nice and professional.
Still got 2000 miles to go fast and friendly staff
Workers were very courteous. I would definitely recommend to others.
My first oil change on my first car. They were super professional and super fast. The total came out to $112.00. Not sure if this is whats typical for oil changes but it was the service for me!
The young man were polite and helpful
The tech wouldn’t let me wait outside even during COVID. I would’ve felt much safe in the open air. I was forced to wear a mask inside my car while the guys in the shop had exposed noses etc. I also very explicitly showed a $5 coupon which was not present on my final bill but I was so freaked out about their haphazard COVID precautions that I just got out of there as quickly as possible.
Not too sure about this place . Leak seemed to become worst after visit. Other than that . Ok service .😒
The service was fast, but too expensive
Workers very knowledgeable about cars. They explained the procedure step by step and made sure I was comfortable with what they were doing. Also, I was informed about special promotions and discounts before they tallied my bill. Great service!
Quick Service but higher price for cars over 70,000 miles, please use coupon
They broke my transmission dip stick didnt replace it and left my oil filter loose which caused a bad bad leak all done at Cleveland hts location
They even did my brake fluid and that isnt part of the fuel they check they were very nice and fast and inexpensive
Great customer service!
It was okay, I guess youre paying for the convenience of not having to get out of your car, but Ive gotten the same and better oil changes elsewhere for far less
Fast and very professional service.
Love this location! The staff rocks!
Very professional. They had me in and out in 10 minutes..
Line was too long.
Rick was very helpful and professional!!! He took GREAT care of my car
I drove out cuz the manager was rude
They were fast and nice
The people were very friendly and knowledgeable service was quick a little on the pricey side but Great Customer Service I will return
Hassan is the nicest! Service was quick and polite, really good, thorough job!
The guys here are great! Best customer service Ive received in a long time. Will always come here
Great service!!!Informative crew!!!SIMPLY AWESOME GUYS
Great service! I usually go here to get my oil change. Never got anything else done but they’re very professional.
This was my first experience at a Take 5. The staff was friendly and knowledgeable, answering all of my questions and teaching me about my vehicle. I did not feel a sense of being up-sold but genuinely helping me get the oil and service needed for my vehicle. Though the prices are steeper than a conventional oil change, knowing I don’t have to make an appointment, wait hours on end or get up at the crack of dawn to be first in line – its worth it.
Less than 10 minutes. Good service. Cuties
Professional, courteous, and explain everything before and as they work. Masks are required to be worn while in car.
Friendly and great customer service.
Didnt have are oil filter after staying in line for 35 mins,so we had to go and purchase a oil filter and come back to get oil changed,employees where very courteous.
This was my first time going to a Take 5, I’ve been dealing with Conrad’s and dealerships exclusively in the past. Wow was I impressed. These guys were great, got us in and out quick and were very informative. They made sure our son had a Gatorade because they ran out of the other juice and gave me a water. And the guy helping us gave us a great deal for being a first timer there, totally impressed and happy with the stellar service. I’ll be definitely coming back.
Well, only one time i had a bad expérience but overall its been great.
Bad service ghetto never have anything you need half does job
Awesome service
I went today and got a oil change and was greeted with a cold bottle of water. The gentleman there where so polite and helpfully, Solomon and the older gentleman was very nice they put air in my tires, and they also put windshield wiper fluid in my car and cleans my windows that was so nice of them great job guys ! ❣️💯💪🏾
STOPPED IN TODAY FOR OIL CHANGE AND E CHECK. THEY CLAIM TAKE 5 DOESNT DUE E CHECK ANYMORE. I SAID OK COOL WHERE CAN I GET E CHECK DONE AT? HE HAD NO CLUE BUT WANTED TO GIVE ME A BOTTLE OF WATER. ITS DOWN THE STREET OFF RICHMOND ROAD. SO I CHOOSE TO GET MY OIL CHANGE DONE AT ANOTHER PLACE.
The service was done correctly and I didn’t have to wait long for it to be completed. The staff was respectful and polite. I would recommend this take 5 to all my family and friends. Keep up the good work guys
Awesome service friendly and extremely helpful🤗
Great service. Good attitude despite the humidity and heat. Gave good advice for my vehicle regarding future maintenance. The staff showed me how to use my outside the door key buttons to unlock my car. Never expected to figure that out. They provide discounts for veterans. Even passed out bottles of water. I do not frequent these types of businesses, however I was more than not disappointed. I plan on returning for my next oil change.
Very pleasant, gave away bottle water.. how nice.. explained what was going on and topped off the fluids.. Good Job guys
They were very informative. They were quick with also being very thorough.
Advertised price was not what they said was needed for my vehicle. So I was given a small discount. Had to go back to replace filter 1 week later. never had oil shortages till after going there. Now I have to check my oil more. Will not return...
It was an awesome experience and I will return for service
Dakota and the crew members were very good and nice with smiles. They got me all together, completing my oil change with air and window wash. Great guys! Defiantly will be back
Great service in a timely manner
Some friends and I pulled up in here to.closed the drivers truck. I was very impressed with the cleanliness of the lot and the car dock.There werent a lot of cars in the lot. The safe and quiet atmosphere was appealing.
Manager Mike and his staff were extremely friendly, respectful and professional! Mike went above and beyond to make sure everything was done correct and to my liking, best store experience ever I will definitely come back every time I need service! Keep up the good work!
I went to get an oil change and filter replacement. I left 2 hours later with a broken glovebox handle, having to get an estimate to fix it at another auto place. Overpriced waste of time. Completely ruined my day and devalued my car. So upsetting! I will not EVER be going back there, ever! Or recommending!
Was good experience but a bit pricey but staff was great
Very quick in and out fast
Everyone was very professional and they explained everything to me. Great work.!
Both people Hassan and the guy with the dreads was very nice.
I didnt recieve full service
I had a excellent service I was greeted very properly by the manager Brandon he assisted me to pull in by guiding me with outstanding hand motions. Brandon and his crew worked quickly to get it done properly within 5 mins I like how they communicate with each other and is willingly to help each other if needed. I will always come back to take 5 for my oil change best service ever.
The people who worked here were excellent. they got me in and out, just the way i like it!!
Love it
Great experience! Service was thorough but quick! The staff was very friendly and explained everything step by step. The manager Jason was excellent. I will definitely continue taking my vehicle there.
AJ customer service is awesome he made sure that I was knowledge about what was going on during my visit he made sure I didnt have any further questions before I left
Everyone in this crew is solid. Fast work, quality, professional, and just awesome people!
You would have to be a moron if you think these guys deserve any less than 5 stars. As soon as i pulled into the lot, someone came out to greet me and properly guide me to the correct bay door. And everything that came next absolutely amazed me. The second i turned off my car, the techs went to work checking all my fluids and inflating my tires. None of which was asked for or even expected. Brandon then proceeded to gather all my information to get me into their system and away they went. He explained all of their oil change offers highest price to low, and then told me what was RECOMMENDED for my car with how many miles i had. Never once did he try to up-sell anything or try to convince me to spend more. He then told me that i would be receiving $10 off for being a new customer! After looking over all of my filters, he personally recommended changing my air filter and showed me why (The thing was filthy). Never once did he pressure me into changing it, the evidence showed me all i needed to see. I would not like to give only Brandon credit. My receipt tells me that my techs also included Kaleon and Mario who worked with incredible speed and accuracy. All in all I give them 10 stars out of 5. Quick and easy + affordable packages + never leaving my car + a free bottle of water = An extremely happy, beyond impressed customer
Fun technicians with an upbeat attitude. Theyre swift and informative too. If your vehicle has am issue beyond their realm of service they inform of it before it becomes a more expensive fix.
One of the best oil change shop, experience, and cordial.
I was advised by someone here in Cleveland to go to this shop. very courteous Free bottle of water and very informative mechanics. they said they are expanding from the Southern States, they need some these up north to give Jiffy Lube some competition. Good prices full synthetic on large vehicle less than $100