Manager Dave is the best! Professional, courteous, and respectful. They all move with purpose and work hard. Best prices and speed around.
Went in as a walk in and was greeted right away with such enthusiasm! Dave and his staff were so wonderful! Im new to Ohio and I was so impressed with the customer service, the knoweledge and the care they took! Ill definately be back and highly recommend!!
Prices are the best, and they are super trustworthy. I never felt more comfortable bringing my car to the shop. They know their stuff and wont rip you off. Dave is also, amazing
Great service, great guys...Dave was awesome. Highly recommended.
Dave is appreciated he always greet you with a smile great personality the service is amazing they tell you whats going on give you a quote and give you the option to have service then or to schedule it later the atmosphere there is very pleasant they always have something for you to do and a drink of coffee or water at your availability I think this is the best car service place Ive ever been service at and I used to live in California thank you for the opportunity to share this
Great place! Awesome staff
Awesome place to take your car for repairs. Pleasant atmosphere not expensive. Love how they show you and explain whats wrong with your car where you understand and do try to rip you off and have you paying for stuff you dont need. Thanks Dave!!!!!!!
Very reasonable price for an alignment. Very pleasant personnel.
Thorough communication and excellent service!
I love this place. There customer service is on point. They are always fair and straight forward. They are always cheaper then anyone else I’ve called.
I took my Honda CRV there for a Diagnostic because the engine light was flashing and it didnt sound right. After inspecting my vehicle Dave called me and explained the situation and told me that I would need major engine work done on it. I asked him how much do I owe him and he told me the services were free of charge because they wouldnt be able to further work on my car and he was mad at the car dealership that sold me the car. Ive never experience a mechanic shop so genuine and honest with their customers. Ill take my car to an engine specialist as he suggested, but I guarantee you that Ill be back at Confident Car for tires and any other service they provide.
Great customer service and I have a pleasant experience when getting my vehicle serviced! They will explain what you need in great detail. Highly recommend!!
I read the great reviews from Google and patronage this business for the first time. Dave was great. He accommodated me as a walk in customer. He gave me a world class tour of the facility. Coffee/water. He had me in and out with a reasonable price for the tire repair I requested. Its close to home and I would definitely return for business!
I contacted this place for tires for my car after having some MAJOR issues at Smolic Tire. I spoke to Dave and he ordered my U.S.A. brand Mastercraft tires for me. They arrived as stated and placed on my vehicle with no issues! The price was even cheaper than Smolic Tires prices. Dave is very honest, and he will work with you! The entire process was smooth sailing!I had a really good experience there and plan on bringing my husbands car up there next week for an already ordered set of Mastercraft tires!! Great place to go!!
Recently relocated to area. Needed a reputable auto service to maintain my vehicle. Stopped by Confident Car Care and was very impressed with the overall knowledge, and GREAT customer service. Ive tried other auto service centers and they dont meet the level of service provided by the guys at Confident. Im very happy and will not hesitate to use Confident when my vehicle needs service in the future. Ive named them my SUV Spa service.
I purchased tires here on a recommendation of my brother. Good quality product. Experienced and helpful service. Have decided to make this the shop for regular service of my Toyota. Glad to have found Confident.
The men there were amazing and they were very helpful I took my 05 dodge and they were very honest with me the work I needed was well over the value of the car so I decided not to get it fixed but they even helped me find someone to sell it to for parts if I ever have issues with another car I’ll definitely be back..... and Dave is a very funny guy I would definitely recommend
Great customer service from the time that I called up until my service was finished. Friendly staff, awesome personalities, informative and timely!
Very personable and informative. Clean and comfortable environment.Very satisfied with the customer service and the work done on my car
Super Dave is Super !
Great customer service! Dave and Ernie and the crew are the best. I have been going here for years. Honest, courteous and fair prices.
I love this place, best service at the best price. Dave and his crew are very professional and tell you the good, bad and the ugly about your vehicle. They let you know up front what cost will be. No hidden charges or fees. A wonderful place for tires and car repairs.
These guys are great they were honest, efficient, and didnt try to sell me stuff I didnt need.
Dave is great!! Very personable and friendly. I would definitely recommend this place.
The best auto shop in northeast Ohio! Period! Great staff, very knowledgeable, and most importantly...HONEST. Ive never has any problems taking my vehicles there.
These guys were great and the prices were reasonable and they were quick.
Very professionally run operation. Would highly recommend this auto repair facility. Only charge for what they have done as far as diagnosis.Qualified technicians. Highly recommend and have.
Excellent service, fair prices, and a good staff. They took me around while my car was on the lift and showed me what was wrong with my car, confirming what I already knew, and making me feel a lot more comfortable with what I was spending my money on. The prices were absolutely fair, especially compared to the other companies that used to operate out of this location. They work with you to make sure you get what you need done based on your budget.
Dave is honest and fair.
Best place to have service done to your vehicle. Service, experience, parts, everything is just A1 top notch.
Great service, great staff, respectable prices. I come to these guys for any of my automotive needs and I know my car will be taken care of like its theirs. The front desk guys (Dave and Craig) are awesome!
Very reasonably priced and high quality service. I have been going to them for years. I trust them completely for all my car service needs.
Best car shop, seriously. And Dave is the absolute best!
My husband and I have been going to Dave for years. Awesome service and he takes the time to explain and show you everything.
Great work, Best Price, Recommend other 👍
Dave saved me time and a lot of money by advising me to get my eCheck done BEFORE he fixed my check engine light. Now I can register my car and spread the cost of the work over a couple of months. His prices are fair, he explains everything and his shuttle service is a lifesaver!
Love coming here, 1st time we were guest, anytime there after we are now like family ... I can honestly say I have always had a smile coming and going
Nice guys. EXCELLENT customer service! Finally can find a shop that I can trust!
The best? Only place I would ever take my car.
Ive been using them for years now and very satisfied with their service!
Great service, fast, comfortable, and decent pricing!
Friendly and fast service. There prices were definitely reasonable for the work performed.
Fast and reasonable service. I cant complain.
Daves great! Also, honest service.
Service is excellent. Trustworthy performance by all levels of the Team.
Great, friendly staff that takes good care of the customer.
The only place my family and I take are vehicles. Great customer service and reasonable prices.
Outstanding service for all your car needs
Highly satisfied! No more chains!! Conrads, NTB, etc.
Thanks to Ernie and Dave (fist bomb) and the rest of the game! Customer service is superior!
Very good customer service at a decent price.
Great Customer Service and Good Competitive Pricing
Great in prices for ur tires
Great place for car care
The service was excellent
Good service knowledgeable staff.
Dave is always friendly and helpful!
I have never gone to Confident Care Care and not felt as if I was the most important person in the building.
Good service by good people :)
GREAT PEOPLE GREAT SERVICE!!
The only place we take our cars
Great mechanic but terrible way of handling customers
Excellent service.
Ive been going here for years!! They always get me in and out:)
Great staff
Best
Okay