I have been using Tony for just over 5 years and his service has been excellent. Anytime I have had a question or needed help with anything they have always been able to help. They call and check on you and make sure you don’t have any questions or need any help. And he is always looking for ways to try and reduce your costs to better benefit you.
Tony DeMicheles agency is one of those rare finds in the world of insurance. James Russell who works at this agency was very professional, but at the same time down to earth and answered every question I had in clear Laymans Terms.Not only were they able to get us better coverage but also at a better price.Not just 5 stars but also 2 thumbs up for Tonys agency!
James was an absolute blessing. I had no idea how insurance worked or what I needed before buying my car and not only was he clear in his explanation, he was kind and even reached out to me when I was caught up with forms at the dealership and forgot to touch base with him! He made sure I was insured just before the exact time I needed to be and found ways to save me money. I highly recommend State Farm and this office.
Such a fantastic group of individuals. Tony runs a great time and State Farm helped me save money on my car insurance when I switched. James Russell was so helpful in the transition! Making the switch easy and effortless, constantly being available for communication and making sure I understood what was going on for my car and renters insurance. Would recommend them to anyone looking to make a switch!
Tony and his office are always great to work with. They always provide clear guidance and information that allows my wife and I to make informed decisions.
I’ve had State Farm for years, for auto and renter’s insurance. Tony and his team have always gone above and beyond to make sure I had what I needed to have the best coverage. He’s helped me through several claims over the years and has made the process as stress-free as possible.Highly recommend Tony and his office
I’ve been with Tony DeMichele’s State Farm Agency for 6 years and couldn’t imagine trusting anyone else with my insurance needs. The office staff is always polite and knows how to get the job done. I very much appreciate how professional Tony and his team are. Thank you for providing a great experience!
I was frustrated with my online insurance as they had major price increases every year though I had no record of tickets/accidents. I got in contact with James Russell in Tony DeMicheles office and he was excellent. He was patient with me and all my questions and gave me excellent information and price. He was most responsive to all my needs. So now I not only have affordable insurance, but also reliable human contact. Win-win.
Tony was great. Not only was I able to get an amazing rate despite slight issues from my driving past but I made Tony aware of a situation and he was very patient and kept in touch and ensured I was understanding and educated on the coverages my policy has. I will definitely reccomend family and friends!!
Tony has been taking care of myself and my family for many years. Always there for us to assure things are taken care of in a timely manner. Made everything easy with recent claims. Keep up the good work!!
James made the process of switching from geico to state farm very easy. Very knowledgeable. Got better insurance for less. Would highly recommend this location, the office is clean and the staff is friendly and knowledgeable.
After some unfortunate mishaps and blunders on the part of my prior agency and insurer, I went shopping and was fortunate to find this agency and James Russell. James responded very, very promptly with a high degree of professionalism to secure for me better coverages with very competitive pricing. I enthusiastically recommend this agency in general and James in particular to anyone interested in exploring their insurance options. Thanks James!
Good service and nice employees you can talk and ask questions.
Tony and his team have been so helpful and kind. I highly recommend working with them!
James at State Farm really made switching policies a breeze!!! Way better rates than my previous policy too!
Tony has served me with good service for years and Still Remains my insurer to this day
They are The best u need to come and charged and talk to Tony at State Farm
Ive had Tony as my agent for years. Hes always available to give his time to answer all of my questions and make things as easy as possible.
Great insurance company always very helpful and work very fast. Best prices on insurance Ive had thus far as well.
Hes a youthful sprited fella and loves what he does. He enjoys his work and is passionate about helping you with all your needs. Not just his bottom dollar. Does his best to explain things step by step while letting you make the decision.
I got my insurance here on a whim and even though its just a tidbit more than Id spend at a generic insurance company online, its well worth the extra money. The staff are super friendly and Tony gladly explains everything to you and genuinely seems to care! Highly recommend coming here!
Top of the line people in there. Carly will go many extra miles to help you. Mr. DeMichele knows his stuff & will do the same. Glad to have them in my corner.
Professional, Polite and friendly
Exceptional agent. I have been with State Farm over 20 years and have been satisfied with the company. Tony is one of the best agents.
This is by far the best agency I have ever been too! Tony was very professional and and explained everything to me in very good detail I would recommend them to anyone!
Every time I turn around they take more and more money out of my account. My payment is 186. A month. Christmas eve they took 710 I havent been in any accidents in 3 to 4 years.Every time I text email or even leave a voice message he doesnt respond. That place would probably be closed if it wasnt for his staff
Tony and his staff are hands down the best agent and support staff you could hope for with your insurance. They are quick to respond, listen and get the job done. 100% this office is the way to go!
Hands down one of the best insurance agencies I’ve ever dealt with. Very friendly and kind staff. Tony took the time to sit down with me and made sure we set up the policy that is the best fit for me!
Pauline and Tony helped us bundle everything together, saved us money from our prior carriers and got us better coverage! Pauline spent several hours with us explaining and answering every question we had to make sure we truly understood the ins and outs of our insurance policies. Thanks, Pauline and Tony!!!
Would not recommend this agent or office. All Tony wants is to sell you. When you need help he won’t even return a phone call. He wants to see you yearly to sell you more products. Funny how he wants to sell State Farm mortgage but yet he and his wife are in a Marquette mortgage add! Do not recommend this agent,
Worked with Gordy today. He was extremely knowledgeable of the different policies and was willing to explain them side by side. Very happy to be switching from a company with no local agents to one that is available when needed. Will definitely recommend to others.
Very helpful, respectful. One of the best insurance agencies I have ever dealt with. highly recommended.
Tony and his staff are wonderful people. Im very comfortable there and you will be to
They are very friendly and helpful in whatever it is that I may need
Tony was able to explain everything in a way that was easy to understand. I would recommend him to anyone for auto and home insurance!
Very nice office, Tony was very helpful and got everything going for me
Very respectful guy and always made sure he had are best interests in mind.
Rate went up 2nd month in. Had to call their corporate office to get it back to the correct premium. Also, Tony wouldnt take no for an answer about life and homeowners insurance.So when i got home I Called tonys receptionist and said i didnt want it. I told her i didnt want to talk to tony again because i didnt want him to keep bugging me to keep it. She said ok. Yet a year later when i see my policy statement they kept it on my policy! I go in for my annual review a week later and told Tony it was there but i cancelled. He became very rude and snippy. Saying his receptionist would have told me i had to come sign something to cancel. He argued with me for over 5 mins until i gave up. He was bickering like a child trying to have the last word. Then he tried talking me into keeping it again. I told him i had money invested. He tried conning me into it for another few minutes. He said my family wouldnt get my money quick. I explained how they would. Then he asked how much money i have saved. Which is absolutely none of his business!!! I literally had to yell i dont want it for him to stop hounding me. He lied to me, charged me more than agreed, and was very rude and unprofessional. Needless to say I changed insurance carriers. I do not recommend going here for car insurance.
Helped me better understand and went thoroughly through my life and car insurance policy.
Tony listened to my particular needs and was able to get me into a policy tailored for me at the lowest possible cost. Saved me money over Progressive, but with more coverage.
Always have the correct information.
Very patient, and understanding, great customer serviceservice, very polite as well
Tony was rude not helpful in answering any of my questions just offered to give me.state farms 800 number even though he is my agent only time he actually wants to speak to you is when hes trying to sell you insurance good luck getting real help with anything else
He does not listen when we tell him a certain relative has passed away and keeps sending a letter with the passed relatives name one it when we told him about 20 times already now.
Personable and helpful, amazing customer service!
True and reliable
Friendly & helpful
Very friendly staff.
Friendly folks....they go the extra mile.
Good agent
Very friendly and patient stuff
NEVER LISTENS!