I could never ask for a better insurance agent and office. Always happy to help with any request I have, and explains the process behind each request. Never have an issue with this office.

Cathy would not complete my request on two occasions. Must be stuck the procedural past. I thought an agent works on your behalf. Looking for new I guess.

Money coming in is the only thing that matters at this office. Not support. If I could put 0 stars, I definitely would. If you need help, find it elsewhere. The commercials that boost the Agents ability to support their customers is only for show. In reality, you get a disrespectful secretary and an agent that wont talk to the ones paying their bills. I only wanted to ask my agent if I could set up a meeting to go through everything with me. Im blessed and thank God to say that Ive never been in a wreck, caused a wreck, got a ticket EVER. I guess asking questions about an incident is out of the question.... but as long as they get my money monthly with no phone calls unless to give more money....thats what counts. Do yourself a favor and PLEASE find some other Agent and Office to deal with. The Secretary I talked to didnt want to hear what I was asking, has no compassion, heart or understanding. She said....talk to claims. I already did...I just wanted peace of mind. And as for claims, they were trying to do car rentals for me in a completely different state. They said...its $3 cheaper to go to a rental place an hour away in another state, and I dont live in the middle of nowhere. That didnt boost my confidence in a reputable Insurance Company.

Just got off the phone with a person named Cathy and boy did she have an attitude, I can tell she was bothered with me! All i was doing was getting an insurance quote...... I understand its the end of your shift and your ready to go but that has nothing to do with me!!!! right there is why your company will not gain any clients, I will not call again!!! Best of Luck, and word of mouth goes along way😚

This office has been my family’s insurance agent for many, many years and they have always been extremely helpful regarding anything that we had concerns about. Natalie, Kathy, and the girls are awesome!

Keeps sending spam letters to my address. When went to visit to get a quote, was not helpful and seemed like she was bothered. Shop for insurance elsewhere..

No service at all. I never get an answer or any information when sendng a email to my agent.

You are wonderful