They are great people to work with!
Getting a timely response in an emergency was difficult
My husband and I have been dealing with this insurance company for over 30 years and we are more than happy with the attention this office had provided for us. They are super attentive and quick to follow through with their services. If you have a stupid question and dont understand something they dont belittle you but explain everything clearly until you can understand with ease. A great down home feel! Thanks for being so friendly and efficient!
Awesome employees. They or always very helpful and knowledgeable .
Like a good neighbor.. this place is it always friendly and always concerned about your well-being.
Our family had had our insurance with this office for about 15 years. They’re very knowledgeable and always eager to help if we have a question. Thank you for the great service!
Great customer service. Trustworthy and friendly.
Customer service is amazing. Kristin Unger makes it so easy to take care of insurance with the best prices around! Highly recommend.
We get our Car Insurance through this nice group of gals and pals. I must say Ive never had a better experience with car insurance. They are timely, friendly, and knowledgeable! Also not to mention CHEAP if your havent slammed into a bunch of stuff LoL!
After six years of smooth sailing, we decided to switch insurance companies when our request for a quote on a new home was met with poor customer service. When I called to cancel, I was told to put my request in writing, which I immediately did. I received no response, and a month later, was charged again via autopay. I called again, and was told that it would be taken care of. After another two weeks with no response, I went to the office in person, was told that I would need to provide a copy of my new policy, which I did, and left assured that all was taken care of. A week and a half later, I have yet to receive confirmation of cancellation or my refund. This process is a few days shy of two months now; Ive filed a complaint with the BBB in hopes that they can help me get this wrapped up. Very disappointed.
I have had my insurance with this office for 15 years the people are always super nice and go above and beyond. they are also unbeatable when it comes to the insurance knowledge they possess!!
Very friendly staff...always feel welcome :)
Ive been with State Farm for 5 years now at the Lawrence park office in Erie,pa. Agent Doug Cornelius. I couldnt be more happier with the employees there! Very knowledgable,patient an extremely competitive! Ive been with 2 other insurance companies in the past an they dont even compare to this office! Leanne Connelly is the absolute BEST! Very professional,knowledgable,pleasant,an patient. I want to thank Leanne personally on this review for helping me get the coverage I needed! Happy holidays to Leanne,Doug,an their team!!
I have been dealing with this State Farm agent for over 10 years now and have always received the best of service from the employees.
Ive done business here for about 15 years and never once had a complaint. Employees are knowledgeable and friendly and always do what they say.
I have been with State Farm for almost 43 years. Doug and his staff are very knowlegable and helpful.
Jason went above and beyond in the dept. Of customer service!.
Excellent customer service
Honest and helpful folks