user
U-Haul Neighborhood Dealer
3501 Rucker Blvd, Enterprise, AL 36330, United States
Appearance
U-Haul Neighborhood Dealer

Comments
De
Review №1

Thank you so Much to MR Robert. I am in the Army and I needed a uhual for my PCS move and he showed great service. They are military friendly and highly advise if you are in town and in need of a uhaul to come by here. Thank you MR Robert !

Ad
Review №2

Been here more than a handful of times, with no issues. He goes above and beyond to accommodate. Wouldnt go anywhere else in a 50 mile radius. Good guy, good business.

St
Review №3

Very friendly and helpful, great experience with this business, and no hidden surprise fees.

De
Review №4

Very nice people helped us quickly and had us on our way.

A.
Review №5

The trailer was in good working order and the people where helpful. Needed it for only 2 hours with dollies and padding at a verry reasonable price.

Kl
Review №6

Very simple to turn in the uhaul

De
Review №7

The gentleman who checked is in was very nice and helpful. The process was smooth.

sa
Review №8

Really great folks. Helped us in a timely fashion would definitely used their services again.

Ch
Review №9

Great place if you don’t mind reservations made in person being undercut and then being told “You must have made a mistake”. Let them go out of business for all I care.

St
Review №10

Make sure that the lady actually reserves the dolly you need. That way you dont get there and have to settle for what they have. Shell also argue about the conversation you had on the phone. Good news is that at least the truck I needed was there.

Ch
Review №11

Friendly with Great prices to help shave the hassle out of moving!

Sa
Review №12

Very friendly staff, who are fast and helpful. Especially Cecil.

An
Review №13

I would recommend this location over and over. I interacted with both gentlemen and they were unbelievably fantastic. I had an incredible experience. They were understanding of my situation and even offered me a couple extra days for my truck. I wanted a 10 truck and they did not have any available, so they gave me a 15 truck at no extra cost. Their equipment was great, and they even helped with hooking up the auto tow and making sure my car was safe and secure. This location was absolutely fantastic!

Te
Review №14

Got a quote for a moving truck. The person we dealt with was friendly and very informative

Bl
Review №15

I used this location multiple times without issues. However the one timeI really needed them to get it right they totally screwed me over. They told me to my face that it was guaranteed my truck would be available even though they didnt have any 15 foot trucks on site.I then get a call less than 12 hours from pick up time (6am) that its not available. They then tried to up sell me on a larger truck but I needed the smaller one specifically to fit inside a loading dock in another state.They really ruined this job for me and I will never do with them again.

Hu
Review №16

If you value your time, money, safety, and cargo, I wouldn’t do business here. I understand it’s rare to have to return a trailer for having an infestation of ants. But having to then swap a second trailer for a third one due to having bald tires is proof of a lack of professionalism for this team. They did not even check to ensure the safety of the unit before renting it out. Lastly, after assisting the team with hooking up the third trailer, I drove off only to be waved down by another driver for my cargo door being unlatched and swinging in the wind. This is my fault. I should have not relied on this teams’ standard of safety before driving off. I’ve had good experiences with Uhaul dealers before, but this one was by far the worse. I give two star because they are a kind staff. But the level of expertise and professionalism is lacking.

GM
Review №17

The owners are very nice and helpful. Jim made sure we knew everything we needed to know about the car transport trailer we were renting. He even provided us with wood blocks so we do not damage our vehicle when pulling up on the trailer. We have rented a car transport trailer every time we moved and no U haul place had ever thoroughly explained how to use it like Jim did. Customer service is always top on my list when deciding who to do business with, this place provides you with that. They go the extra mile to take care of their customers. Think of the type of costumer service your parents /grandparents always rave they had back in the day. This place reminds of that kind of service.

DA
Review №18

They double charged me. They were rude. They are crooks.

Sa
Review №19

Thank you Jim for all your help getting us set up safely for our trip. The friendliness you get at this U-haul store you wont find elsewhere. Highly recommend this location!

Sa
Review №20

Service was great! We picked up our U-Haul in about 10 minutes and were on our way!

Ri
Review №21

Nice staff and good place to rent truck for moving

Ju
Review №22

Good

Mj
Review №23

They are really helpful nice and very patient and loving people

Da
Review №24

Excellent service, they will do whatever they can to help your move go well!

jo
Review №25

Great service towards all their customers to include service members. The manager/owner was very nice and helpful. My move days exceeded the 6 day I was slotted and he gave me an extra week free of charge. They also let me park my packed Uhaul on site also for free so I didn’t have to tow it whilr visiting family before my PCS. I highly recommend this Uhaul company before the others!

Lu
Review №26

Went to the uhaul in dothan and its day and night compared to this uhaul in enterprise in terms of facility and service. Would recommend any other uhaul in the area.

JA
Review №27

Reservation was on times

St
Review №28

Dropped off the truck theyre quick and efficient

Do
Review №29

The worst experience I have ever had with a business. Wait over an hour for paperwork to be done and had a truck reserve. In the

Bi
Review №30

Super nice people who believe in helping others...

Ch
Review №31

Very very nice people and made the process very easy

Da
Review №32

I was satisfied!

Ju
Review №33

Nice prices

Sh
Review №34

Good rates

Ad
Review №35

Pitiful

Ro
Review №36

Good service but expensive

Information
6 Photos
36 Comments
4.2 Rating
  • Address:3501 Rucker Blvd, Enterprise, AL 36330, United States
  • Site:https://uhaul.com/Locations/Truck-Rentals-near-Enterprise-AL-36330/038403/?utm_source=gmb&utm_medium=primary&utm_content=038403
  • Phone:+1 334-347-2376
Categories
  • Trailer rental service
  • Truck rental agency
  • Van rental agency
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Similar organizations