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Alfa Insurance
1016 Boll Weevil Cir #1, Enterprise, AL 36330, United States
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Alfa Insurance

Comments
Ji
Review №1

My husband and I recently purchased our first home and in trying to find the best rates for homeowners insurance we were referred to Gabe Martin. Hands down the best possible choice for our family! Not only did he give us a much cheaper rate on homeowners insurance he was also able to get us a better rate on car insurance and point out some changes we needed to make to be sure if we were in a accident we were completely covered. Gabe took the extra time to sit down with us and explain every question we had in regards to homeowners, vehicle and life insurance. I am so very glad we were steered in his direction! He was a blessing to our family in what can be a very stressful time and we are forever thankful for his guidance and look forward to doing business with him for many years to come!!

st
Review №2

Gabe & His Staff have went above & beyond for my family!!!! We could not be happier with how easy it was to transfer our insurance to him. Super Fast, Exceptional Customer Service, & rates that were saving my family money!! It was a Win Win!!! Thanks Gabe!!!

Ch
Review №3

My husband and I have life insurance through Alfa and our agent is Gabe Martin. Any time that we have questions about our policies, he is very quick to respond and willing to advise us on which policies are most appropriate for us. He truly cares about his customers and will do whatever he can to provide exceptional service. There is honestly no one I would feel more comfortable entrusting with our insurance needs.

Sa
Review №4

Ive known Gabe for years! The first time I insured anything with him, I bought a car toward the end of the work day on a Friday (I believe) and he agreed to insure! That was in 2007! Since then, Ive gotten married and we ended up moving all our insurance to Gabe! He has always been helpful - through 3 totaled vehicles😱! He is dedicated and truly cares about his clients.For each accident, Gabe made sure I knew each step to take (although unfortunately by the 3rd I was starting to feel like a pro😞). He worked to make sure everything was in order and handled so the claim was paid quickly... Even when we were hit by an uninsured driver. Even though our vehicle insurance was dropped (because of Alfa regulations about total loss - NOT GABE), we have our other insurance with Gabe still - with no plans of changing! He was extremely helpful when we recently bought a home. (*and btw, Gabe made several phone calls with me sitting in his office trying to get the auto insurance reinstated).Gabe is a hard-working, trustworthy, community-minded man that I would recommend to anyone looking for insurance!

To
Review №5

Absolutely terrible should just close this location down

Jo
Review №6

Best agents in town! Great customer service!

Ab
Review №7

I feel the need to warn people of getting ripped off by a local insurance agent Gabe Martin with Alfa insurance. My husband and I began looking for our home to purchase in August 2017. After we decided on a home and were under contract I contacted Gabe for a quote. My husband and I decided that since we will be moving in a few years it was best to keep our current insurance-- weve never had any issues with them. We closed on our home on Oct 24th 2017. I noticed in November that our homeowners insurance never got paid (the seller paid 1 year at closing). I contacted both my insurance company and our mortgage company. The mortgage company had the incorrect insurance information and the two exchange information. In the meanwhile, Gabe showed up to my home and told my husband that I had contacted him to change insurance companies and had him sign an application--3 weeks AFTER we closed on our home. Now, why would an insurance agent that I contacted be going behind my back and having my husband sign paperwork? My husband trusts what he said and signs the paper, we just wrote it off as just for it was for quotes or something and never thought of it again. A couple of weeks later, I get a letter from our mortgage company stating that we had previously had Alfa insurance and that it was our responsibility to cancel our policy. Now, I never received a single letter from them-- I had no idea what my policy number even was. They had received a check and cashed it WITHOUT ANY KIND OF PERMISSION. I called Veterans United to find out that Gabe took it upon himself to get my PERSONAL loan information from my lender and added Alfa insurance to our loan-- we never signed any kind of paperwork when did this. I called Gabes office-- who could not care less about the issues I was having. The secretaries were VERY disrespectful and nasty. Then Gabe called me and was even worse. He was saying that he had text messages saying I wanted insurance-- which was not true. And said that this was my fault and that I had contacted him and I must have forgotten. I had to take this all the way up to the district manager and it took 2 months and Im currently waiting on my refund check. Remember how I said the seller paid at closing? Well, that amount was less than what our current insurance is-- and since weve closed there is no way to get the hundreds of dollars difference back from the old seller so we are out this money because of Gabes actions. We never received any kind of apology and they take no responsibility. I would steer clear of Alfa insurance-- especially Gabe Martin.**** there one only one review of Gabe Martin-- from himself. Since Ive given this very honest review magically there are multiple positive reviews. FAKE!

St
Review №8

Friendly staff, great service

Information
6 Photos
8 Comments
4.6 Rating
  • Address:1016 Boll Weevil Cir #1, Enterprise, AL 36330, United States
  • Site:https://alfainsurance.com/
  • Phone:+1 334-347-8486
Categories
  • Auto insurance agency
  • Insurance agency
  • Dental insurance agency
  • Health insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
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