Richard took the time to keep me updated on my vehicle and to explain what would be happening next. Treated me with respect and professionalism. Very valuable asset to your service department. 👍
Definitely 5 star dealership. Joe Morales is a very knowledgeable sales person and super friendly
Bought a used vehicle under warranty. Had to bring it back numerous times and they went above and beyond to care for my vehicle. Pretty quick and efficient and even when it did take 2 weeks, they provided me with a rental from the beginning. Very grateful for Kelly. We are very appreciative for all who have helped at Kelly in the Service department.
I took my car in for a simple oil change on 1/2/2020. A couple of days later I notice the tech did not properly assemble the bottom cover back on the car. It was hanging by 1 bolt and scrapping along a major highway. It took me 2 hours to finally get a hold of someone.When I finally spoke with someone, they try to say it was my fault. They claimed a few bolts were missing when they did the oil change. This was never mentioned or on my service paperwork.Terrible customer service. Now I have to take them to litigation for this problem.Check your car thoroughly if you get service here. I will never buy or service another car from them.
H Rod was great. Explained everything step by step. I did feel there was a little pressure to purchase service. Almost too smooth. When I drove off the lot I noticed my side mirror is cracked. Definitely wasnt when I arrived. Pricing is also high. They are a dealer. So par on that score.
Sales personnel are beyond friendly! They don’t only make you feel at home, but step by step explain everything, keep you up to date every few minutes and walk you to your car! I recommend this service center above all and as a woman it can be nerve wrecking going for automotive work, but to this day I have not been let down with quality of service!
I took my car there for the yearly state and emissions inspection and I had such a great experience! Everyone is so friendly, helpful, and very trusting!! And trustworthiness is hard to find when it comes to me mechanics/garages! I highly recommend them for all of your vehicle services!
Try and make you spend money