The team at Prevention Pest Control are amazing!! Weve used them multiple times and they never fail to have a quick response and great customer service!Thanks for being a great local business! We appreciate you!-South of the Square Collision
On Saturday we found a bee problem in our basement. No local companies were open so we called one of the big companies and got horrible customer service, but they said they could come on Monday between 1-5. Monday came and I tried calling and calling and couldn’t ever get a hold of anyone. No one showed up and finally when I called to cancel, they got me someone who said that my appointment was rescheduled but I was never notified. I then called Prevent Pest Control right before they were closing and asked if there was any way they could fit me in the next day. The lady I spoke to was very nice and helpful and said she would make sure they fit me in the next day. Dario came and was extremely nice, friendly, knowledgable and helpful!! I felt that I could actually trust him and he didn’t try to sell me on anything Would recommend this company to anyone!! They were also $100 cheaper than the other company.
When I called to order a roach treatment the woman asked if I would like to pay for two treatments now because it would save me money. I said yes and I gave her my credit card. I asked her to schedule the first visit for after 4:30 pm because thats when the resident arrives home from work. She said the appointment has to be at 3pm. I said ok the resident can get out early from work and be home at that time. On day of inspection I receive a call from the technician that he will be there after 4:30pm. I told him the appointment was for 3pm. He said Anytime after 3pm No one told me about that. This is really bad organization of the office staff and possibly the manager. One month later I asked my tenant if he had rescheduled for the second roach treatment. He said no, the inspector did not reschedule with him. The next day I get a call from a technician at 3pm saying he is on his way to retreat the house. I told him we didnt have an appointment and the resident was still at work. He said they made the appointment with me. (Not True) and that I owe $150. for it. I said I already paid for the second visit. He called the office and was told that they never charged my credit card for 2 visits, only for the first one. I asked him to not come to the house as no one is home. Maybe the office staff could COMFIRM APPOINTMENTS!!! This can easily be done with automatic emails or texts. Also, they need to schedule for what is best for the customer. Not for the customer to follow the inspectors schedule and lose wages when leaving work early. Now two months later it appears that the first treatment worked and no more bugs have been sighted.
They got the hornets out…totally gone on one day…awesome company…Very happy
The office team was phenomenal and bent over backwards to accommodate us. Absolutely wonderful customer service. Would highly recommend them!!
Excellent experience. Quality work with extremely helpful employees. Have had no issues since.
They removed a wasps nest that was the size of a large watermelon in my attic in under an hour. They were extremely professional and polite as well. Very impressed with their service. Thank you!
We just had an AMAZING experience with Prevent Pest Control. We had a gross situation with mice that needed to be addressed. Dario was so incredibly professional, kind, and hard working in getting the job done. He handled the job well and extremely professionally. All while explaining why he used specific products and how we can help diminish issues in the future. Great person with awesome customer service. My husband and I would give him 100/100 stars if we could. What a great company with good people! We were blessed by Dario’s service!! Thank you Prevent Pest Control!
I couldnt be happier with my service today. Darius took care of our wasp issue and I am so thankful for that. He was quick, informative, and kind to me and my kids. I will continue to use Prevent Pest Control for any future needs. Thank you all so much for your time.
Great service but their cost is a bit high for whats being done. It may be no different from other like vendors. The rep remembered being at our house before and was quite friendly.
Driving down route 2 and one their trucks was driving in the passing lane not passing anyone. The truck would not get over to let other cars pass and would speed up and then slow. When cars finally could pass him on the right, he would speed up. I understand that not everyone has common sense when I comes to the rules of the road but if you’re going to be driving a vehicle advertising a business then you have to be smarter than this.
Big Dan and Carrie are both very professional and got back to me quickly after my initial inquiry. They sent the technician out the next day. Dario was friendly, prompt, professional, and thorough.I have used this company for several years from when they were previously known as Big Dan’s Pest Control.Marilyn T
Affordable, effective, and very accommodating. I have nothing but great things to say about Dan and his team - they got rid of ALL the spiders in our house and it was uber cheap! I was very impressed with the professionalism of their technician who came out, too.
Handled my yellow jacket problem without a hitch 👍
They came out and dealt with the problem quickly. Its only been a couple of weeks but I had them treat my shed for carpenter bees and so far the carpenter bees have not returned. The staff was friendly also.
Dan was prompt, thorough, and explained everything well. Will definitely use again. Thanks!
Found a bees nest in the front of my house the other day. I called prevent pest because I was looking for somewhere local. Dan was great. I told him about the situation and he had someone out the very next day. The technician was in contact with me before and after the treatment as I was not home. When I came home there were no sign of the bees anywhere. Everyone I dealt with was very nice and professional. And the price was very reasonable with no surprises. I would definitely recommend them and will use them in the future for any other pest issues.
Love Prevent! They are courteous, prompt, professional and affordable! I have never had to call them twice for the same problem, which means they always get rid of the bugs the first time out! Thanks for always being there for all my pest problems!
Our go to pest control service! All around fantastic business and customer service!
My experiences with Big Dan and the Prevent Pest Control team have all been FANTASTIC! Well educated staff, with the experience ixzto get the job done the first time,makes this the best pest control company I have ever worked with. Highly recommended from my end. You wont be sorry for picking Prevent pest control.
Great people and when they leave there are no bugs. Bees and wasps
This is the company to go when you are looking for Pest Control.Knowledgeable and professional with the best quality ever.
Could not have asked for better service! The office and staff were exceptional and best of all - they took care of ALL the carpenter ants!!! We see so many negative reviews everywhere - Im happy to write I can only find positive things to say about Prevent Pest Control and know who I will call for any future pest problems! I will highly recommend them!
They were fast, efficient, informative, and friendly! We were talked through about every detail from what kind of spray they were using to where.. amazing service, definitely recommend!
This place is knowledgable, professional and they aim to help you no matter what. I have used them twice now for multiple locations, once for my home&work and once for a relative and their frequented places, and each time I have been very very happy with their service.Price also makes them my preferred choice. They dont just charge you outright at their highest price, they assess your properties thoroughly and then help you decide on the best option that will work for you.If youre calling around for prices to deal with your pest problems- make sure Prevent Pest Control is on the list of places to call. You wont regret it!
I could not be happier with the services of Dan and his team at PPC... except that I needed them at all to get rid of the bed bugs that managed to find their way into my home. They responded in under one hour to my initial query, on a Saturday afternoon. And the technician they sent out (Dario) could not have been more professional, or respectful. Thanks to PPC I can now enjoy a healthy and happy holiday season. And for that, I am eternally grateful. Dave C
I have to give them 3 stars. They did get someone out here the same day that I called them, and worked around my schedule to make it happen for a carpenter ant problem in my new house. But, only two rooms were sprayed, and for the money, it seems like the whole house should have been sprayed. By only spraying two rooms, I started to see ants in other parts of the house that had previously had no issues, but they were dead, so I didn’t worry about it too much. But now it’s been a little over a month, and I’m still finding live carpenter ants on a regular basis, and now I’m also seeing the winged ones as well. So now I’ve got to have someone come back out to solve the problem I thought was solved a month ago when I paid $170 for two rooms to be sprayed.
Excellent workers. They sprayed the outside of my house and havent seen spiders since..Thanks guys
I have used PPC three times over the past several years and have always had excellent service. Last week, I contacted Dan at PPC at 6 pm on a Tuesday night expecting a reply the next morning. He replied immediately, asked about the issue and said I would be contacted in the morning. Carrie called me first thing the next morning to set up an appointment for that afternoon. She was so nice, polite and patient. We set up the appt for a tech to come out between 12 and 4. I received a call at 2:30 from Dario saying he was on his way. Twenty minutes later, Dario was at our house. He was so polite, respectful and thorough. Dario resolved the issue and we are back to being pest free!! Thank you PPC!!
Big Dan the Bug Man and his crew are great at their craft. Keep up the good work!
Back in November we had some tiny little bugs crawling around our kitchen. I messaged Dan a picture and he knew they were grain weavels and warned us that they can chew through plastic. Sure enough, they were coming from a bag of bird seed we had stored in our laundry room. He sent a guy over the next day and we never saw another (living) weavel again! I am about to call Prevent Pest Control to take care of some spiders infesting our back deck and creeping inside!
Love this company...have used them for 15 years now and always have been happy with the service tech as well as the cost for service.We always get the exterior wash for bugs/insects and the interior spray, great maintainance prevention...
Excellent customer service! Friendly, knowledgeable experts. Same day service!
Dan and his team took great care of my home and dealt with the spiders and other pests. I highly recommend Prevent Pest Control!
Great service! Support local business!
Great company, their service guy Dario evaluated our pest issue and answered question that left us at ease.
Excellent customer service, from my initial call to office, to the gentleman that came to our house, Jeff.
Same day service!!!!! Took care of everything I needed from crickets to ticks... GREAT JOB
Good place
Outstanding service. Effectively took care of several pest problems for me.