My mom was so thrilled with Fireplace & Chimney Authority. If you know my mom, she is incredibly picky but precise. The people at Fireplace & Chimney were so patient and made sure they did everything exactly the way my mom liked it. Were so excited for our chimney and cant wait to put it to use. Would 100% recommend them to anyone who wants to update their fire place!
After purchasing my home, I called and the rep provided me great advice on maintaining my fireplace for the winter. They helped me schedule a service and when the day came, as promised, they called ahead of time and showed up at the start of the time window. The work was professional and the tech took his time to make sure I understood how to operate the system. He gave me additional advice and tips. The cost was reasonable. Highly recommend this company!
From setting up the appointment to completion, Fireplace & Chimney Authority was Outstanding. We purchased a cleaning & inspection of our Moms fireplace for her Birthday as she hadnt used it for at least 10 years. Mike and his co-worker were the best! Friendly, Through and Professional. They explained everything they were doing and even showed her a few things that needed attention (she even got a recipe from Mike, and it was delicious :)The fireplace looks brand new and my mom has used it everyday since it was inspected and cleaned! She is certainly going to have a cozy winter!Thank you Fireplace & Chimney Authority we will be calling on your services in the future.
Daniel and Justin came to Our House today to clean and inspect Our Chimney! They were very courteous and friendly and very well presented! Their cleanliness and knowledge was superb! They wore booties and had dropcloths everywhere from entrance to fireplace!Once they ere complete they showed us photographs and explained everything to us! Would definitely recommend Fireplace and Chimney Authority to anyone! Thanks again for excellent service!
I had Fireplace and Chimney Authority make repairs to two chimneys: one the serves a fireplace and another that serves a water heater. A sealant and mortar plugs needed to be applied at the top of each chimney. Daniel Colon provided the estimate, and Daniel and another employee, Rocky, together, performed the work as previously scheduled. They were prompt, delivered on all promises, and courteous. I recommend this company and would not hesitate to call upon them again.
They cleaned my fireplace insert and chimney. Very neat and professional job. They advised that my chimney crown was cracked and recommend Crown Seal. I had them apply the product which should protect the crown for life or at least many years. I am very happy with their work and highly recommend them.
From start to end we had an awesome experience with Fireplace and Chimney Authority in Elmhurst Il! Our project manager Jason was extremely knowledgeable and professional and offered excellent guidance and recommendations throughout the process. The project was completed within the timeline, communication was excellent, pricing was in line with other vendors and the craftsmanship went above and beyond our expectations. Peter is s true artisan. Highly recommend!
Great customer experience from beginning to end. Prompt, professional, and organized.Barron and Omar are awesome! Genuine concern for the issue at hand, transparent throughout the entire process, and a pleasure to work with.Will definitely be recommending. Thank you.
Good service with no problemsStaff were friendly and attentive
Just had Danny and Omar clean my fireplace this morning they did an excellent and professional jobDanny answered all my questions and was very informativeI highly recommend using this company 👍
Fireplace and Chimney Authority was excellent to work with and very professional. From having patience with us as we considered wood burning fireplace then converting over to gas logs they were with us all the way. Cisco educated us on all the options and was very professional to work with. My wife and I have visited other fireplace stores in the Chicago area and definitely trusted Fireplace & Chimney Authority. I am very pleased with the fireplace and with colder weather use it everyday!
I had an issue with a gas fireplace in my basement. The Fireplace would not work. 2 people showed up and cleaned and fixed my fireplace. It now works as well as if it were new. ( IT IS NOT NEW). I highly recommend this company. Too bad that I can not give them more stars.
Just had my fireplace cleaned and checked. Guys were prompt and very clean! Extremely pleased with their work.
Bernardo was very knowledgeable and professional. They were recommended to me from my father in-law so I knew they wouldn’t disappoint. Happy customer.
Fireplace & Chimney Authority in Elmhurst did an excellent job of installing a liner for our hot water heater exhaust as well as stainless steel vent cap with lock top dampener for the fireplace. We also had them parge the smoke chamber and tuckpoint the firebox. Steve and his crew did a excellent job and were polite with taking all precautions for this pandemic we are in. I have attached some pics with everything I have mentioned. This fireplace is ready to be used again and up to code.
Last week I had my small gas fireplace cleaned and serviced by Fireplace & Chimney Authority. The professionals they sent out were fast, courteous, and clean - they even brought sheets with them to protect my wood floors and rugs. They also were in and out in under an hour, and kindly let me make a video of how to use this fireplace so I didnt forget after not using it all summer. Will definitely call them again for next years cleaning. The rest of the winter is going to be a lot better with a clean, working fireplace. Thank you!
This is how a business should be run! We have been extremely satisfied with the quality of work and professionalism at Fireplace&Chimney Authority. Today Mike came out for a minor repair on our gas fireplace that they had installed 12 years ago and which has caused us no problems. He was on time, took extra care with our furnishings, was polite and friendly, and very informative. We did thorough research before selecting this company 12 years ago and have recommended them to friends. Great job!
I had a cleaning and inspection visit.The news was not good, but the service technician immediately noticed the problem and canceled the cleaning reducing the cost of the visit by half. The service technician explained everything clearly and accurately. I would recommend The Fireplace and Chimney Authority to everyone.
I had non vented fireplace logs installed after visiting the showroom to see all the options. The technicians did an outstanding job installing and keeping our house clean in the process. The heat we now receive in our den has exceeded our expectations. We also had had Fireplace and Chimney Authority replace our fireplace door and could not be happier!!We have already recommended this company to a few of our neighbors.
My husband and I would like to thank the 2 gentlemen that setup our unit and logs. They were knowledgeable, friendly and patient to answer our questions. They were also respectful in covering their shoes when entering the house and wearing masks (our world today!). The fireplace is working beautifully; with the look of a real fire due to the log setup. We are very, very happy with your unit/logs and service for we can now enjoy the fireplace and the warmth it exhibits. Would definitely recommend your company to others. In fact, we did! To our neighbor, who now enjoys his warm glowing fireplace. We have the Charred Evergreen Split Oak logs with the Radiant Fyre Burner System with remote. Love it.
Great work for us on a house we are selling. Gave a detailed receipt of work done. Very professional. We always have a fireplace guy now! Thanks for the follow up. Great work - John and Jackie in HP
From start to finish, we had an outstanding experience with Fireplace & Chimney Authority. We converted our old wood burning fireplace to gas and Rocky and Ricardo, our technicians did a great job. Very professional, and they did a great job on a very windy day cleaning the fireplace and chimney on top of doing the conversion. The job was done quickly and efficiently. It was a pleasure talking to both of them as they explained thoroughly everything we needed to know about the new conversion from wood burning to gas. Will be hiring Fireplace & Chimney Authority in the very near future for a much needed makeover for our 70s era fireplace.
Super experience with F and C Authority. I highly recommend Fireplace and Chimney Authority. From the point where I was greeted in the showroom and given a very complete estimate to the point where the contractors installed the equipment I was extremely satisfied and all of my questions were answered thoroughly. They even did some work to clean up and make my fireplace look brand new after they had installed the gas log set. Thank you!
Amazing! Fireplace & Chimney Authority did a wonderful job converting our old, outdated wood-burning fireplace to a remote-start gas burning fireplace. Jason was so helpful answering our questions and giving us viable options. He came to the house to be sure our fireplace could be converted. The installation was quick and clean - no mess. The fireplace is easy to use and looks and works super! We are so thankful to have a working fireplace once again!
They did a great job of cleaning and checking my fireplace, I feel safe after they are done. They cleaned and check my unit. Lowered my flame because it was too high. Guy, was a very nice and polite young man who knew his job well. I have used them for cleaning/maintenance since they installed my unit in 2016. They honor their discount coupons and are very responsive to my calls. Very pleasant office staff to work with.I highly recommend them.
Mike and Ricardo were amazing- cleaned out my fireplace, were very knowledgeable and told me that they cleaned as much as they possibly could without damaging the pilot assembly. I asked them how much that typically cost and how often that needs to be changed out and just were very pleasant and pilot. They wore masks, put the protectors on their shoes, had drop cloths for everywhere they went! When you call in to make your appointment, they are so pleasant- it was a joy to work with them. I had to book over a month out (probably also due to winter when they are busiest)!
We have worked with The Fireplace & Chimney Authority over the past 30 years, back to when they were in Oak Park. This includes chimney cleaning and inspection, installation of a new gas fireplace in our kitchen, conversion from logs to gas in our living room, and most recently, the repair of 2 chimneys after a lightning strike this past summer. We always find everyone on the team helpful, skilled, and professional. We can’t say enough about John, who rebuilt and lined our two chimneys after the lightning strike last summer. He is so hard working and skilled, not to mention, very kind as we were so worried after the lightning strike. Thanks!
Outstanding company from the initial call and past the service date. The gentleman I spoke with to schedule the cleaning was courteous and easy to speak with. We set up a date and time that worked great for me. On the day of the cleaning, two very professional associates showed up on time and wore the proper masks to come into my home. While one person explained to me what they were going to start with, the other guy put down a drop cloth which I was super appreciative of. Very quickly they assessed that my fireplace was actually in great shape and did not need a full cleaning. (This is a new home to me and during home inspection, the inspector highly advised us to get it checked out before our first fire). I was really appreciative of his honesty. However, he went even further to offer to throw a ladder on the side of the house and get a look from the top-down. This proved to be extremely important as there were a handful of issues in the chimney that the previous owners neglected to take care of. I was walked through the process of bringing the chimney into proper and safe form. While it is a rather lengthy and expensive process, I truly felt that I was being treated fairly and honestly. An estimate was put together on the spot for me and he answered all of my questions. Finally, a few days later, we received a hot sauce thank you gift from Fireplace & Chimney. Class act all the way. Will definitely engage them for the future work.
Great place to get a new fireplace. Cisco was very helpful in helping us pick out the right fireplace for our living room. Install was perfect and we are very happy with it.
The team at Fireplace & Chimney Authority is top notch. They are service-oriented, attentive, and responsive. Weve had them clean our chimney, install a new set of doors, and fix our wrong sized grate and gas starter. I know that they will do a great job, and take good care of our area. They wear protective gear, always have more than enough drop cloths to protect the floor/furniture, and are speedy!! You are in good hands with this team!
We just added a vent-free fireplace to our home with no existing fireplace or chimney. We’re so thankful that Fireplace and Chimney Authority were able to do the complete job of ordering, delivering, framing and installing the fireplace and mantel. It looks amazing and is now the centerpiece of our home. Cisco was knowledgeable, professional and patient with all our decisions in the showroom. The installation technicians were excellent as well; skilled and courteous. We highly recommend letting these experts do the job right from start to finish.
The technicians were very professional, clean and FAST. I trust them, unlike another place that tried to scare me into over $2000 of UN-necessary work by implying fireplace was UNSAFE, and then REFUSING to put that in WRITING when I had my home buyer inspection and needed the PROOF. Trust is earned and Im glad to give support to a LOCAL long-term business.
Excellent service by both fireplace repair contractors. Arrived on time, very neat, explained everything that was needed, and got our fireplace working in 1 hour. Highly recommended!
Jamie and Guy provided first time routine maintenance and warranty replacement of the accent light for our gas log fireplace inset yesterday. They arrived as scheduled, were very courteous and meticulous in their work. They exceeded my expectations. I will continue to hire Fireplace and Chimney authority in the future.
I am happy to report that my experience with Fireplace and Chimney Authority was very, very good! The two men were on time, courteous, and diligent in their cleaning and checking of our fireplace. The price for their time and service was also fair.
Workers were very professional and left everything clean and tidy. Rocky did a thorough cleaning of the firebox and flue. On time arrival. Office staff is helpful if you have any questions. I would recommend their services wholeheartedly.—-Don
We have used Fireplace Chimney Authority for a number of years, and we are very pleased with their service. Always on time and very responsive to our needs. Highly recommend.
Thanks, Mike, for the excellent installation yesterday. We know our existing fireplace opening was challenging, to say the least. We thank you for taking so much time to get the installation of our new fireplace just right. You also spent plenty of time answering our questions. You and your assistant were professional, polite, and courteous. Great job, guys!!!
This place is awesome! They have all kind of fireplaces. The showroom has lots of options . Great place to check out for before remodeling fireplaces.
I had a fireplace sweep and inspection performed today. The technician Daniel, and his assistant did a thorough and professional job. They were very conscientious in their work and mindful of being neat. Ive used Fireplace Chimney and Authority in the past and have always been happy with the work. It also gives us a piece of mind knowing our fireplace was inspected by professionals!
Today we had this company come out and do a maintenance check on our fireplace. They had installed this lovely fireplace last year for us. I appreciate the care taken by this crew. Booties, tarp on the carpet. Thorough attention to our system! Thank you, Mike and Jaime. Great job. See you next year!
I was highly recommended to you by a friend that was serviced by your company. I was excited to finally find a good company and scheduled an appointment. I booked and had to wait a month and a half which was reasonable. I got a call the day before appointment to say the tech was not able to make it and rescheduled it two week out. Again, it was not a big deal. Now I get a call the night before the rescheduled appointment and again, get the run around and told it would be another month and a half before the tech could come out. I sent an email with my frustrations and they came out the next day. Once here, the guys were quick and knowledgeable.
The guys at Fireplace and Chimney Authority has serviced my fireplace two years in a row now and have done a great job. Very professional and thorough.
Used them for the first time this year and was very pleased with their service. The men were very courteous, neat and efficient. They even sent me a thank you car and gift. Will definitely be calling them back.
Very responsive, came out multiple times to get a repair right, excellent customer service, cant recommend enough!
Bernardo Tijerina was very friendly and professional. We had our fireplace cleaned, but was informed the smoke chamber did not meet code. After a video was taken, we accepted their proposal to reline the chimney using a stainless steel relining pipe that was wrapped with insulation. We wont have to worry about using the fireplace now or have inspection concerns when we want to sell our home.
Guy and Jaime just came out last night to inspect and clean our ventless gas fireplace. They were friendly, professional, thorough and helped answer all of our questions as newbie gas fireplace users. Our fireplace is running smoothly and we have peace of mind that its been inspected and safe to use. Thanks so much for the great service!
We have a gas fireplace that we had not used in many years. Called Fireplace & Chimney Authority in Elmhurst to come and check everything out for us. Daniel and his assistant came out a few months ago and did a fantastic job cleaning everything out and getting it back up and running. They were very professional, helpful, and made sure to follow all safety protocols. We were finally able to use the fireplace again during some pretty cold days in Feb. Could not be more happy with the service from FPCA and to be able to use our fireplace once again.
I worked with The Fireplace & Chimney Authority on several projects this year and they did an excellent job. They cleaned our gas fire places and installed a new log set. Their clean up of the job site was impeccable. We had them help us measure our outdoor fireplace for glass rocks, and they created a custom cover for us. We also worked with them to reface our vents and doors on a fireplace. The work was great, easy installations and home visits. Great customer service! Thank you!
Excellent service. Danny and Barron were extremely efficient, professional and attentive technicians.
I ordered a gas log set and installation for a new fireplace, including remote control. They arrived on time and did a great job with the installation. They were neat and tidy, cleaning up after themselves. They arranged the logs for optimal appearance of the flames and explained that it would take a little time for the flames to turn more yellowish. They answered all of my questions.
From start to finish everything was easy. I made the appointment online, got a call requesting some photographs of the fireplace to confirm make and model, and the service folks arrived exactly when they said they were going to do and fixed our unit at a reasonable price. Highly recommended: my mom has already made an appointment to get her fireplace cleaned!
We were extremely pleased with the work that Fireplace and Chimney did for us. We recently moved into a house that didn’t have a fireplace so they installed a direct vent fireplace. They did everything from ground up except running the gas line. Gus and his partner were very detail oriented and meticulous. The project took a little longer than expected but that’s only because Gus wanted everything perfect, and it was! We absolutely LOVE our fireplace and can’t wait to start using it this winter. Highly recommend this company!
The fireplace looks great! From the beginning our salesperson was very courteous and informative. The installation staff was absolutely wonderful, paid attention to detail, extremely courteous and knowledgeable! We researched other local businesses before choosing Fireplace and Chimney Authority and it paid off. From sales to installation, we are very pleased.
This was the first time we had our fireplace inspected and turned on since we purchased our home. Daniel and Omar were very polite. Daniel answered all my questions and walked me through what I needed to get my fireplace started. Daniel installed the lava rock, embers and sand as well as set up the gas logs. He also inspected the chase top and provide recommendations. All in all this was a great experience for my first time getting this type of Service.
This is the 3rd professional service company I have asked to evaluate and report on the refurbishing of my chimney and they are the most thorough of the 3. The inspector gave in detail the repair options to consider with clear explanations. I shared the information with my 2 neighbors so that we can solve the needs of our 3 stacks embodied in the one chimney. I will have this company do the work with confidence. Certainly have them provide you with an estimate.
We were so impressed by the Fireplace and Chimney Authority. We had several groups come give estimates and FCA clearly had the most experience and knowledge. They walked us through their pricing and explained every line item. They made sure we understood what the problem was, how they were going to solve it, and gave us materials that deeply explained the solution. They took photos during the estimate to show us where the trouble spots were and they showed us photos after the project was complete. I couldnt be happier with FCA - they were a great partner and we will call them first if we ever need help again.
We have had a wonderful experience with the company. They rebuilt our chimney and chimney liner. A highly professional 2-man crew arrived as promised, set up the scaffolding, and completed the work in about three days. After removing the old chimney, they recommended a liner - which fortunately they were able to do with two additional specialists while the chimney was being rebuilt. After completion of the work, the form for the concrete slab was left for the concrete to cure, and they picked it up about 2 weeks later. Fantastic job - the chimney looks great, but more importantly, it is now safe and solid! Great job Fireplace and Chimney Authority!
Extremely satisfied with Mike and Ricardo. They answered all questions and offered helpful tips. Definitely recommend.
We have now done two custom iron-glass fireplace doors through FCA, cannot be happier. Beautiful end product, and the installers were all very professional and cleaned up perfectly. Thank you FCA.
Great service from Fireplace & Chimney Authority team for our old Oak Park 1870s home. Scheduling was super easy and they did a great job. Used great care in keeping our antique rug covered and floors were clean when they left. Arrived on time and job was done pretty quick. Thanks! Lisa & Al
Their insert fireplaces are beautiful, eco-friendly, energy efficient, and totally toasty. Just had semi-annual cleaning. Service was impeccable. If youre considering a fireplace upgrade, consider these guys!
We were really happy with how FPCA handled the repair of our outdoor fireplace! Quick response, technicians were very professional, clean and knew what they were doing. We’d happily use them again and recommend them to others! 👍🏻👍🏻
As a Realtor always striving to give 5 star service, I am always happy send a review when I receive it. Fireplace and Chimney Authority came back to a property that had a new roof installed 7 years ago to validate that all was still in fine shape after an inspection said my sellers needed a new roof.Dave Lembas even went back into his records to share photos of the reinspection. Thanks very much!
Fireplace and Chimney authority is a great professional company who had an expert staff come over to provide the estimate and follow-up with the actual implementation. I am very pleased with their service and would recommend highly to anyone looking to install, replace or repair chimney.
I had a pleasure to have Daniel and Omar to come out and clean our chimney. The customer service and the work that they provide it was excellent. I hope the company will recognize them for great job done and I definitely will be using them again.
We hired Fireplace & Chimney Authority to redesign and reface our 15’ fireplace and I couldn’t be more pleased with the results. I expected the job to create a lot of dust as the brick on the lower portion of the fireplace and the hearth had to be removed. Gus and his assistant took the time to enclose the room in plastic and placed a fan in a corner window to suction the dust out of the room. Fernando and Fisher completed the job and the quality of their workmanship is exceptional. The four installers that we dealt with were all very courteous and a pleasure to work with. I would highly recommend Fireplace Chimney Authority.
We had our gas fireplace cleaned and serviced with Fireplace Chimney Authority and it was excellent. The crew was clean and thorough and completed the job in a timely manner. Will definitely use this service again.
Friendly and professional team - showed up as scheduled and completed the masonry work on the outside chimney well within the time frame per the quote. My husband dealt with them on the day to day work and said the communication from them was fantastic, really liked those guys. Will definitely continue to call Fireplace & Chimney Authority for future maintenance work in our home.
The techs were very personable and professional. I had to call for a follow up appointment after initial visit and they were very cooperative in taking care of the problem. I would definitely use them again for annual service and recommend with reservation!
Mike and Jaime at Fireplace Chimney Authority did an excellent job repairing my 50 year old gas lamp and getting it in working order. I recently moved into my house and wanted to repair the gas lamp in my front yard. I believe this is one of the few companies in the area that services gas lamps. After finishing the job, they answered all my questions thoroughly regarding usage and maintenance, and I’m very satisfied overall.
We are so pleased with the quality of the products, the professionalism of the staff and value we have received in our business transaction with the Fireplace & Chimney Authority. We look forward to working with them again in the future. We recommend them with the strongest of voice.
Ive been using Quality Air to clean my vents for over 20 years, always satisfied. Erik came out today and did a fantastic job cleaning our vents after a big remodeling job. Thank you!
Fireplace & Chimney Authority has always been very cordial, punctual, and show their expertise since we had the Gas Fireplace installed in our 3 season room a few years ago. Now we use this room all year around. They visit yearly to clean the entire unit and are very professional. Anytime I visit the actual store, the employees are very helpful and they enjoy what they do!
Today we had The Fireplace and Chimney Authority (Rocky and Randy) come to inspect and clean our fireplace and chimney. Both technicians were very professional, knowledgeable and friendly. They also took all the necessary precautions entering my home, during this covid pandemic, making sure they each had a mask on at all times. They even wore foot coverings, as to not track anything in to my home. These are certainly trying times and people are very leery to have strangers in their home. However, due to their professionalism, we were perfectly comfortable with them being in our home. Of course everything was left cleaner than when they arrived. :) We will definitely be calling them again for all our fireplace/chimney needs. Thank you and continue to stay safe and be well.
The technicians that came to my house were extremely knowledgeable and friendly. They did a great job servicing my gas fireplace and were extremely clean and took care not to get anything dirty. I would highly recommend them to anyone who needs their fireplace or chimney serviced.
Great experience! Tech showed up when promised, let me know what was going on with my fireplace, and corrected the problem. Did not try to up sell me (which I have had happen with other fireplace vendors)! Clean, safe and overall fantastic job!
Great service and professional servicemen. Made my chimney spotless, and advised of any repairs that might be needed in the future. Would highly recommend them for any needs.
The team from Fireplace and Chimney Authority did a GREAT job spring cleaning our built in barbecue and they gave us some great tips on how to maintain it so that it works well all summer. While they were here they also helped us resolve issues with our fireplace. I cannot recommend them enough! Excellent customer service!
They arrived on time, completely covered the work space and even figured out why my fireplace door was loose and fixed it! They went above and beyond what was expected. I definitely recommend them!!!
Worked with Jason to resurface our fireplace. Could not be happier with how it turned out. Jason was very helpful in pricing different brick options/scenarios for us and the field staff completed the job quickly and left our house cleaner than it was before they arrived.Would absolutely use Fireplace & Chimney Authority again. Highly recommend!
Fireplace and Chimney Authority, Inc earned each of the five stars above. From the initial consultation through installation, they acted with complete professionalism. They offered great suggestions when we laid out our ideas, and we are incredibly happy with the end result. Thank you!!
Ive had two fireplace cleanings done by Vinny and Rocky so far in 2020. They were both very friendly, helpful, and efficient. They provided me with great experiences. Highly recommend!
Super happy with the work completed on my chimney. Miguel and his crew were courteous, professional, and did an outstanding job repairing our chimney cap.Will definitely use fireplace chimney authority for all of our future masonry and brick work.
Recently replaced my fireplace surround and glass doors. Workmanship was beyond my expectations. Installation was very professionally handled. Would definitely used them again and recommend to my family.
Team was extremely helpful in selecting the right chimney doors for our house. They showed up on time and were friendly in both measuring and installing. End product looks great.
The team there was great as they were consultative and went through everything with us. We did not feel like we were being oversold and felt they wanted to put the right products in to meet our needs. The installation team was friendly and knowledgeable.
Fireplace and chimney relined our chimney in a proficient and professional manner. There employees were pleasant and very conscientious especially keeping covid safety measures in mind. We would not hesitate to recommend their services.
There was bit of a wait to get someone out but that comes with the territory when it’s the middle of winter I guess. They work was done, they charged me a very reasonable price considering a competitor of theirs quoted me $400 more for the same solenoid or valve replacement. Not only was the work done but it was done carefully, they explained everything to me and they went a step further and cleaned my fireplace out which I didn’t expect. I highly recommended and will continue to use this company for my fireplace needs. FYI, I have a boulevard linear gas fireplace with blower.
Have used them before, their technicians have always been prompt, knowledgeable and do a clean job. Respectful personnel.
Very professional and COVID sensitive (wore masks, shoe covers and kept 6 feet when discussing the findings). Everything was very clean after our chimney cleaning and we will be using them for more work on our chimney in the spring!
After just moving into an older home and purchasing a cord of wood we found that the chimney was not drafting and we would not be able to have fires for this first winter, thanks again 2020. After talking to the folks at the Fireplace and Chimney Authority in Elmhurst, we decided that we would go with a ventless gas log set. They had many different modles on display and they explained the good and bad with style. When the technicians arrived to set the unit up they did a very nice job installing it. For safety they even checked all the gas piping that was installed by a plumber we hired. Everyone was masked and they cleaned up and vacuumed the entire work area beautifully.We look forward to having the chimney repaired and also purchasing a new grill that we saw when visiting the store.I am very comfortable recommending this company to anyone.
They showed up on time. Were polite and got straight to work. They were thorough and done in an hour both inside and outside.
Had an amazing experience, and would highly recommend Fireplace & Chimney to anyone in need of help! Cisco was extremely helpful answering all of our questions, and helped with selecting the right fireplace design for our needs. We wont be going anywhere else!!
Excellent installation of a gas fireplace, we are very happy with the results. Cisco was very helpful in the process.
This company is great! Great customer service, knowledgeable and professional.
I had 2 fireplaces installed 3 years ago and Fireplace Authority did a wonderful job. But the true measure is how well they handled a warranty issue with one of the units. GREAT JOB!!!! Thanks!!!!