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Hertrich CDJR of Elkton Service Department
1147 E Pulaski Hwy, Elkton, MD 21921, United States
Appearance
Hertrich CDJR of Elkton Service Department

Comments
Le
Review №1

The service manager Gregg the service advisor Fran and the cashier were all courteous and profession. Listened to what I had yo say and took care of the problem. The technicians did a fantastic job. Thank you.

Ro
Review №2

3 visits to misdiagnosed issue, and still did not fix the problem.

Da
Review №3

Great customer service when you first walk in the door but that is where it stops. If you are going to have work done make sure you wait. I scheduled an appointment to have a diagnostic ran on the brake light and air bag light on the dashboard. My appointment was 9am on Friday. I called them at 3:30pm to find out nothing had been done. I received a call on Saturday at 4:30pm to tell me they ran the diagnostic. The cost would be $1,900. The jeep wasnt ready until 2pm on Tuesday. If I hadnt been going out of town Saturday morning, I would have picked up my jeep and taken it to Porter Ford in Newark, DE. who never leaves me stranded. My mistake going somewhere else because they were closer.

Information
1 Photos
3 Comments
3 Rating
  • Address:1147 E Pulaski Hwy, Elkton, MD 21921, United States
  • Site:https://hertrichofelkton.com/service/mopar.htm
  • Phone:+1 443-907-1500
Categories
  • Auto repair shop
  • Auto tune up service
  • Tire shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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