We’ve been using them for 10 years. They are fair, stand behind their work, and do a really good job. We have several high mileage cars and they always come through giving us a few more years out of them. At this point, the’ve probably rebuilt the van one piece at a time.
Staff nice and the price is decent
Went to browns with my 2000 Tahoe, fuel was leaking from the lines . They did a amazing job . They replaced the fuel lines and put a new o ring around the fuel pump within two days I had to back . Very recommended. Professional .
Bought a used car and was getting the runaround from where we bought it for a month we finally brought it to Browns and they fixed it right the first time!!!
Very friendly staff, they did exactly what I needed, but a little confusing when I went to drop off my vehicle.
Abusive customer service representative tried to attack me. Additionally the repairs made my car were terrible they weren’t even complete.
I would give 5 but my van still feels every bump and crevice I drive over. I brought my van in to have the struts replaced and the heat fixed. They fixed the heat which took longer than expected, a non issue. They said my struts are fine but replaced the sway bars. That helped fix ther clunking noise but I still feel in the steering wheel and pedals every vibration. It isnt a smooth ride and I was really hoping they would have addressed that issue. Maybe I wasnt clear enough. Im selling the van and at this point I dont want to invest any more time and money. Friendly service and everyone is amazing. Just be very specific about what you want fixed. I would recommend them, I just wish my van was a smooth ride. Maybe they test drive on bumpy roads. Lol they are affordable and friendly. They really did a good job in the heating issue and maybe saved me money on struts.
Great place, family run. Excellent service
I never take the time to do this so i must really be mad. Had an inspection done here and was robbed by one of the workers for my inspection fee money. Was told i pasted inspection and would be notified when everything was sent over to the Mva but that never happen and even tho i have text proff between myself and the worker who robbed me, the owner of the business did not offer very much help at all. May Karma do her job.
Great customer service. Honest pricing. Would recommend them to friends and family.
This was only my 2nd time being there, the folks who work there was absolutely wonderful.
Honest work and honest prices
I usually fix my own but when the weather isnt right I trust this fam!
Friendly honest service! Recommend all my friends and family.
Always great service!
Very disappointed....2nd time in 1 year they rotated my tires and stripped the lug nuts by putting them on too tight and charged me to replace, very expensive labor and than try to tell me its weather related..never in my life have I had this happen and can not find anyone else it has happened too either..wrote them a letter thinking maybe they would take responsibility and pay for it themselves and refund the labor...nope...stuck to their story..a routine oil change and tire rotatation should not end up being 149.00...lost my business.
Update, they install the Drager interlock device if your SMART you WILL NOT use this device or the shop installing it. Simply put I had nothing but failures literally the first weekend I had it put in I put it in on a Wednesday and by Saturday I was getting a violation notice and I got a notice every month there after for four months. Anyone who knows how the system works knows that that extends your time to be on it one month consequently you’re spending more money. Now who benefited the most from that when I address the issue with MVA and Drager it was dismissed saying their equipment was fine I literally had to prove that their equipment was at fault so I wouldn’t be violated and have my license suspended. They were absolutely no help whatsoever showing me their only concern was money in their pocket now mind you they didn’t violate me three times in the same month which would’ve cost me my license they limit it to two times. Kind of a coincidence when it only happens twice a month not three times now I’m sure talking to them the shop and Drager their story is going to be much different nevertheless I haven’t drank a drop of alcohol since 2008 so I know it wasn’t me. It’s all about the money.
This is the only place I will trust with my cars. My entire family uses them. They are honest, trustworthy, and have the best prices around. They treat you like you are a part of their family. I wont go anywhere else.
Staff is friendly, knowledgeable and they show you what the problem is and prices are fair, this is the first time Ive ever taken a vehicle to a repair shop and not felt like I was being ripped off. Mr. Brown and his entire staff made me feel welcome and took away the anxiety you usually feel when you have to take a broken vehicle to a repair shop.
Great place to have your car fixed.
First time here and I will be returning!
My wife called and set up an appointment, we went there and were taken care of right away.They explained the details and performed the work at a great price.
Just took our 2nd car here. Terry is an honest man! The young lady at the front desk is helpful too!
Awesome, will never going anywere else to get my cars fixed
Terry is a real good guy! I Trust him more than the rest ! Known him for about 50 years and he is Tops !
Small family run place, quality over quantity
They are fair pricing honest and do quality work.
Friendly staff very helpful and fast good at what they do
Good people. reliable and honest.... ask for Terry
Terry is the bees knees fo sheez ya dig?!
Done took two different cars their and the work was excellent affordable and fair they do really good work
Honest mechanics that get the job done right .
ALWAYS LOOK FORWARD TO MY VISITS TO BROWNS,,, EXCELLENT SERVICE FOR 25 YEARS NOW,,, WOULD GO NOWHERE ELSE,,, TRUSTWORTHY
Reputable, honest and fair. If I ever broke-down 100 miles from Elkton, Id still have it towed here.
I have been taking my car to Browns for 3+ years. Trustworthy, excellent work, affordable!! Thanks Browns!!!!!
Great service, great response reasonable rates.
Good work n great guy
I have been doing business with Terry and Nick for 5 years. Friendly and great service.
Good and honest people.
Always get great, friendly service.
Great Service at a fair price
Service going down hill,had vehicle back 3 times for same issue
Had to take car back 2 and 3 times for same issue
Awesome service.
Good honest folks
Scam artist
Honest work
Efficient