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Dollar General
23672 Old U.S. 20, Elkhart, IN 46516, United States
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Dollar General

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Ra
Review №1

I would give 0 stars if Google would allow me to. I live right around the corner from this store location so whenever I need to pick something up real quick I go here because unfortunately there aren’t any other stores like this near me. The employees never seem to know what they are doing, there is only ever ONE register open out of two and I have never ONCE seen them open the second one even during busy times. Often times the employees will stand behind the registers and straight up ignore you despite there being several people in line. Cashiers are always incredibly slow. Products are always stacked up in the aisles as if no one can be bothered to try and put them away, so the aisles are almost always crowded while shelves are empty. I’m also pretty sure I saw one of the store managers go on a smoke break outside when there was a line full of people—she chose to go on break instead of helping out. I’ve been to this location probably over 20 times now and it’s like this every. single. time. I’ve worked in retail for years and it’s infuriating every time I visit. I’ve considered calling the DM or even corporate to complain. Please, Dollar General, DO BETTER.

H
Review №2

Its your typical Dollar General. It isnt clean but it isnt dirty. The prices arent the best but they arent the worst. The employees arent super friendly but they arent rude. Good things for this location are that it has some produce though it is very limited. They also have a decent refrigerated and frozen selection though it is limited to mostly best selling items. It is a good store if you live nearby and need some of your more common items and dont want to drive to one of the superstores.

Je
Review №3

Stopped at a different dollar general. Loved it. They have potatoes and produce. Very clean. Friendly.

Ka
Review №4

Aisles full of boxes couldnt see everything.. But nice employees.

AJ
Review №5

Not the cleanest but not as bad as some others. Shelves were stocked.

Je
Review №6

Best DG in Elkhart!

Ka
Review №7

Its a good store but needs improvement. Difficult getting around the store with boxes everywhere. They need a night shift to come in and put all things in shelfs and stock them too.

Ja
Review №8

App says they close at 10 yet they tell me 8. Pretty sad how in 2020 they cant keep up with their own app.

Ja
Review №9

Had what we needed and good quality merchandise.

Ke
Review №10

Im starting to wonder if this remodel will ever be done. Several items I normally get were out of stock and tons of stock pallets in the isle ways. Some of its nice they just need to get it organized and fully stocked.

Bl
Review №11

It has a pretty good selection of items and its cheap

Sh
Review №12

This comment was sent directly to their corp and then posted on here for all to see.So I just walked out of my second Dollar General Store of the day. This one is located in Elkhart Indiana on Old US 20. The first one I went to was on old US 33 otherwise known as South Main Street in Elkhart. The one on South Main Street was a total pit. So much stock in the aisles that you couldnt get a cart through without dragging a box behind you that the cart was caught on. Sales people were putting items away but when I asked for help they just pointed to another aisle and said its over there even though I couldnt get to the section because of U-boats in the way. There were shelves all over in many of the aisles also..The reason I actually came in to Dollar General to begin with was because of a sales flyer I had received over the weekend. It showed the Clorox wipes 4 pack of 35 wipes each for $7.50. If you purchase $15 you saved $5. I went to both of these stores and neither one had this item. I was purposely buying it for work where are nurses use Clorox wipes on a regular basis. At the second store I question whether they have the items. I was told they never got them in. I questioned further and didnt understand why then it would be in a flyer to bring people in purposely for that item. I was taken to the store manager who just shrugged her shoulders and said thats how it is. We dont get everything in. We dont do rain checks, we dont do substitutions. Its just how our corporate is.Well let me tell you something corporate, I am totally disappointed. I have been a customer of Dollar General for many many years up until today. I will no longer be entering your buildings. Even though I was happy to hear that a new store in Bristol Indiana has just opened. Also another one is going in at a location in South Goshen. Neither of which will I enter anymore. Your rules and regulations are horrible for your customers. I feel if youre going to put something in an ad that all stores should have it. I totally wasted gas and my time for absolutely nothing. I will be happy to go to Walmart or Meijer to pick up my supplies from now on.Sincerely, Shannon KelleySent from my Verizon, Samsung Galaxy smartphone

Mr
Review №13

The staff is always very helpful and friendly

Ma
Review №14

Clean, nice customer service

je
Review №15

Awesome staff!!! But a lot of stuff laying around in the aisles. Maybe spend a little more time straightening up the product.

Tr
Review №16

Always long long lines and the lines go in every direction because there is not any clear route. When I come to this particular dollar general I plan for my trip to be longer than if I were at another store

Sh
Review №17

Huge variety and very organized

Ti
Review №18

Very convenient, reasonably priced from pet food to housewares to automotive, you name it.I love their nuts snacks selection. Good prices in that area.

Ra
Review №19

Floor stay dirty but great crew I love them

Re
Review №20

Dollar general now has fresh produce and a larger cooler and freezer sections. Love that I dont have to go 10 miles to the grocery store.

Cr
Review №21

The lady at the counter was super difficult, and rude. I asked her for headphones and she insisted I buy the spiderman headphones... Im 36 lady what the hell!?! and then acted all high and mighty cuz I bought the $5 pair!!

St
Review №22

Finally updated the building looks nice inside. Went to get a last minute couple items at 9:45pm they close at 10pm but the doors were locked and they said sorry were closed sign says till 10pm so off to Meijer on the other side of concord. If I’m scheduled to work to 5:00 I don’t clock out at 4:45. Maybe they should change their hours to fit their needs.

Mi
Review №23

Love the remodel its really nice. Always have issues with the coupons and some cashiers are good about making sure I leave there happy but some just dont seem to care

Ca
Review №24

Convenient that they are so close and have a lot more selection since the remodel but this store is usually a mess and on numerous occasions have closed before the scheduled time mostly due to insufficient staff.

Me
Review №25

Good service.

Ki
Review №26

Always a great find!

ma
Review №27

The store is a mess. Boxes and carts of items blocking shelves.

Mr
Review №28

Only one cash register open on a Friday and Saturday night. They renovated but they do not have enough cashiers. Always a long line.

Te
Review №29

I absolutely love this Dollar General

Ch
Review №30

It has to be one of the biggest Ive shopped at, has large grocery section.

Jo
Review №31

The prices are fair, the location is good.The staff are polite and helpful.

Al
Review №32

None of your dame business, stop tracking people

ma
Review №33

Digital coupons is a must in order to save more. Need more clearance sales at store # 2005Elkhart old 20

Ca
Review №34

When I’m short of time always Dollar General helps me!!! You can find there a little of everything! Food, clothes, medicines,alcoholic and non alcoholic drinks.... and their app it’s fabulous, you can save a lot of money with coupons!!!

Ke
Review №35

This is the fastest shopping experience. If your not bothered by crowded aisles the prices are right on the little items you need in a hurry.

Ro
Review №36

Nice place did staff helpful staff knowledgeable staff they know where everythings at its all organized stores clean and they have great sales

St
Review №37

The new layout is chaotic and everything has been put in absolutely different places.

Wi
Review №38

Great place to come to, definitely one of the best Dollar Generals in the area.

Mo
Review №39

Its a bit messy but the customer service is always good. If I ever need help finding something they are usually quick to help.

La
Review №40

Seems crowded employees are nice

Am
Review №41

Dirtiest store ever! I love the convenience, but I feel like I need to shower after leaving A.S.A.P.!!

Am
Review №42

Very clean and well organized.. The staff is very friendly and n willing to help with finding any thing.. Im always able to go in and out in a timely maner

Ma
Review №43

I always find the things I need for my grand daughter...

Ki
Review №44

Its a close by place and its convenient to get the things you need.

Br
Review №45

They now carry fresh produce!

To
Review №46

Customer service was outstanding and she helped us find everything we needed !, Kudos for Dollar general !

Lo
Review №47

Ok

Ki
Review №48

Love it!

Ch
Review №49

Great place for a quick grab and go or the I forgot to grab from the grocery store place to shop.

Be
Review №50

Friendly staff, quick service

Ca
Review №51

Gets me the things I need at a cheap price

Ch
Review №52

I didnt get an address on this one but the one on Middlebury Road has groceries all the way across the back

Ro
Review №53

Most generally can find what I need @ a very reasonable price, and they have live people to help you find something if needed.

ru
Review №54

Its a Dollar general pretty basic fairly clean

Ka
Review №55

Clean discount store. Employees are personable and knowledgable

Da
Review №56

Not very speedy... as w most of these stores

Gr
Review №57

The best and closest store for alot of ppl.

Ro
Review №58

Like going to this store. Employee are very nice

an
Review №59

Wouldnt let me use the restroom so I had to leave my cart full of stuff and go home.

La
Review №60

To general store shelves help O good they sell food clothing cleaning products I shop there how I come for reasonable prices

El
Review №61

Its a Dollar General. 🤷‍♀️

Ma
Review №62

Too many freestanding displays to block the aisles instead of properly utilizing the end caps. It is cluttered and items fall off the cardboard displays because people hit them with their carts.

Ca
Review №63

Its better than family dollar

Af
Review №64

Needs more clothes

Br
Review №65

Super nice inside compared to what it was

Br
Review №66

New items

ro
Review №67

No complaints, cashiers are always friendly

Ta
Review №68

Its ok because u can sometimes find things that youre looking for that they dont have at other stores such as dollar 🌲 or family dollar

Ch
Review №69

Great people and great prices

Ch
Review №70

Very dirty

me
Review №71

Great service and prices!

Ja
Review №72

The people that work here are very friendly but the store is always a disaster

Ta
Review №73

My minie wal mart

Ho
Review №74

Store is always a mess. Items not in stock.

Ma
Review №75

Why, why, why is every Dollar General store I go into a mess?Even in new stores, aisles are partially or fully blocked with overflowing stock carts and clothing displays are jumbled with clothes falling off hangers.

Sh
Review №76

They have quality brands and also generic of the same for less for most over the counter meds.

Th
Review №77

Dont bother. Management very unprofessional

Na
Review №78

Clean and well organized. Friendly staff.

Ca
Review №79

Good customer service.

T
Review №80

I can find the allergy meds I need for cheap

Ki
Review №81

Love this store

ma
Review №82

Good specials weekend

Bi
Review №83

Household items this and that

Ca
Review №84

Fast and cortious service

Da
Review №85

Employees very friendly

Ja
Review №86

Awesome store

ch
Review №87

Great location

Je
Review №88

Nice customer service

Tr
Review №89

Always a clean store.

Tr
Review №90

Could use some cleaning up

As
Review №91

Great store

Ch
Review №92

The heart

Sc
Review №93

Friendly staff, but the parking lot is loaded with trash..

ma
Review №94

Nice

Ph
Review №95

Had what I needed

Mi
Review №96

What a mess!

DA
Review №97

Ok

Ca
Review №98

Nice

zo
Review №99

Boo

St
Review №100

Very friendly

Information
50 Photos
100 Comments
4 Rating
  • Address:23672 Old U.S. 20, Elkhart, IN 46516, United States
  • Site:https://dollargeneral.com/
  • Phone:+1 574-607-3140
Categories
  • Party store
  • Beauty supply store
  • Discount store
  • Grocery store
  • Dollar store
  • Pet supply store
Working hours
  • Monday:8am–10pm
  • Tuesday:8am–10pm
  • Wednesday:8am–10pm
  • Thursday:8am–10pm
  • Friday:8am–10pm
  • Saturday:8am–10pm
  • Sunday:8am–10pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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