Statefarm has given my family great deals since the beginning. It has been a pleasure working with them for all these years. Especially with the new receptionist, Tania!! She super helpful and nice. It’s also a bonus that she’s bilingual and helps us out when needed.
Hands down really good environment and great staff specially tanya she’s a wonderful staff member.
They are amazing always treats you like family have my insurance with them!! Will recommend everyone
I’ve called in a handful of times to try and get a meeting with mr Palmer and get my autos quoted. I never get a callback to setup an appointment. I was referred by a church member but honestly after doing some digging on this agent it doesn’t align with my morals to work with a business who’s owner has domestic battery charge as recent as a month ago.
Savannah was extremely helpful with walking me through the claim process and helping me understand my policies!
Great insurance people to work with and office staff is awesome.
After having a situation at other insurance offices where my needs were just not truly met, feeling like I was overpaying and being SCAMMED, I finally got ahold of someone who helped me with the best service I’ve had a in a long time with a sales rep. Luz Was so helpful I recommended her too many of my family members that I know have switched over as well! Now I have car, life, and renters insurance for an amazing steal
I am happy to share with you that Justin Palmer - State Farm’s is a very professional business with good value and responsiveness. I like to mention Sara and Luz’s kindness, making me feel like a Queen. Thank you Sara and Luz.-Blanca-
The first time I walked into Justin’s office, I was welcomed and felt immediate love from all the staff. I can tell Justin cares deeply about his clients. Loretta, has helped educate me on all types of insurance that benefits my family! Keep up the good work team!
Loretta really helped me understand the importance of life insurance.She really made me feel like family I think we ended up talking for like 3 hours I really got to know her and she really got to know me.Now your secretary Rachell is the most beautiful woman and person I know and those flowers on her desk they from me
Luz was very nice and helped me out with everything I needed. She is very professional and was very funny. I felt welcomed and comfortable. She represents justin Palmer very well!☺️
Amazing customer service from Savannah! She answered every question I had without getting annoyed! After hours of calling around and dealing my with such rude people I’ll be switching to State Farm cause of Savannah, thank you for being the best!!!
I was on the phone with a wonderful lady named Savannah. I had questions about switching insurances and she was very helpful answering my questions. I will be switching to State Farm for sure!
I currently have a retirement/life insurance policy, that I opened a long time ago. With all these economic changes I was worried and had lots of questions. Luz Padres answered all of them and she didnt put me on hold. I appreciate it since I had an extremely busy day. Thank you!
I just moved to Elkhart and as soon as I walked in the office I felt welcomed. Sara Garay helped me get insurance on my own for the first time. She made it very simple and helped me save money. Thank you! I really appreciated her help.
I spoke with Savannah to clarify a few things, she had a great attitude and was very helpful and didnt make me feel lost!
Besides Justin Palmer- State Farm good quality and professional environment, I love the staff kindness mainly from Sara and Luz, whose costumer Service overpasses a high-level relationship between them and the client.-Luis-
Very helpful agency! Personally worked with Aaron to get all policies moved from different state. I would recommend!
Savannah provided great customer service! Very friendly and answered all of my questions.
Justin Palmer’s office is super friendly. Their customer service is unequalled. I even received a birthday card from his office, small touch but I appreciated it. Sara Garay is AMAZING! I was in the market for life insurance and she walked me through it step by step. Went over several options and my husband and I now have life insurance we can afford with the coverage that we need. Thank you so much!
Fantastic experience with Justin and his staff. Lorena worked with me over the phone and handled quotes quickly. I worked with Stephanie in the office. She was a pleasure to get to know! Helpful, friendly, thorough. Justin and his team provides outstanding customer service.
Guess there customers are not important enough to get back with. Been trying for days to get ahold of someone leave messages won’t call back. Horrible customer service had to call another State Farm to take care of problem.
Sara Garay provides great service and explains everything so i understand what I am getting!
Good rates
Stephanie did a great job with our Auto loan explaining the included gap coverage which is a fantastic feature that gives peace of mind at no extra cost. Thank you for also setting up automatic payments!
Aaron Lopez was amazing! Knowledge, friendly, and saved us a lot of money.
Loretta is always very nice and makes our experience with StateFarm fun and enjoyable
I worked with Stephanie and she was so helpful and always went above and beyond to answer every question I ever had. I would recommend Stephanie to anyone! She is great!
Justin took a super frustrating situation with multiple insurance companies and no one contact and speak to and helpfully explained all the basic policies and components of those policies in really great down-to-earth ways. Took time out of his evening to walk through all finer points and was awake until after 10PM(!!!) helping me make sure my insurance was setup when I bought a new car. Plus he saved me money in all that! After my experience with him, I know that Im going to get excellent customer service, and Ill be transferring my homeowners insurance to State Farm and Justin as well. Thanks for caring for my situation and treating me like a valued customer Justin!
Justin was able to ask questions to help me understand my true needs, and easily explained my options. In the end, He saved me money and increased my coverage.
Sara and Loretta both helped me get insurance on my own for the first time, and they made it very simple and helped me save money through their many discounts. Thanks!
Sara and luz were a great pair to work with.
Justin is great! He is very professional and took time to explain everything to us. He did not talk down to us or use man-splaining. Im very glad we changed to him!!
I’m already a client, but Luz was able to help me and answered my concerns. Very professional. Thank you
Rachael was real sweet, she tried her best to help me out.
I searched for weeks trying to find someone to bundle my home/auto/life insurance for a decent price and their staff was more than helpful. Stephanie had everything I asked for together in about ten minutes. Thank you for all of your help! Would recommend to my mother.
STEPHANIE MADE IT REALLY EASY FOR ME TO MAKE AN OVER THE PHONE TRANSACTION AND ADDING MY CAR TO MY HOMEOWNERS INSURANCE POLICY, AND WAS ALSO REALLY NICE AND PATIENT WITH ME. 😊
It was great dealing with Savannah Zenor.
I used to have State Farm insurance about 8 years ago, but they dropped me when I got ONE speeding ticket. Mind you, I had insurance with them for about 3 years continuously before that. I have had many different insurance companies since then and did not really like nor dislike them, nothing set them apart. Well, I decided to try and go back to State Farm for the many different services that they offer, many more since I first began with them, and I am SO glad I did! I contacted agent Justin, whom I had heard about from a friend of mine. I told him what I was looking for (auto + renters), what I was paying currently, etc.. He was VERY helpful & did not try to oversell me with things I didnt need. He actually helped me to piece together what I should have more coverage on and what wasnt necessary for what I was needing. Bottom line, I am VERY pleased with the customer first attitude he has and he got me a better rate than my other insurances. A++ :D
I’ve been in the office a few times and always have a great experience with Whoever we deal with. Today me and my wife dealt with Justin himself and he’s really carrying about his clients and wants the best for them I can really say he made us feel more than just a client and more like a family member he opened our eyes about a lot of stuff that we haven’t even considered doing yet because of being so young. All in all if I could I’d rate the experiences 10/10 stars if I could haha!
If you’re looking for local insurance agent you can actually sit face to face with, Justin Palmer is your guy! I’ve had renters insurance with him for over a year now and recently got set up with auto insurance. Justin goes above and beyond by giving his personal cellphone number to all of his clients (and he actually answers it!) Justin and his crew make sure you understand the coverage you’re receiving and the bill that you’re paying, no funny business. 5/5 ⭐️!
Last week I reached out to find a competitive quote to my current insurance company. Stephanie was extremely helpful and genuine during this process. She asked the right questions and I was provided a very timely and detailed quote. This type of service is exactly what I would expect from State Farm. #2thumbsup
Stephanie Montoya helped me tremendously!! She was very professional and was able to get me a quick quote and at a great price!! Highly recommend her!!
Lorena is awesome! She’s so persistent with her work, always looking for the best deal for my family and I. If anybody is looking for any sort of insurance or loan call ask for Lorena you will not be disappointed!
Good staff
I spoke to Stephanie and she was very informative and personable! She answered all my questions. I appreciated that she treated me like a person who mattered, not just another customer.
Sara Garay was very helpful to me and my father I really recommend her.
We got our car loans through Palmer State Farm and every time the employees have been a joy to work with! Stephanie Montoya was our representative and she was wonderful, very helpful, and it felt like she really cared about helping us out!
Stephanie answered my questions professionally and with a smile. Take all your insurance questions to her!
Stephanie was so helpful in providing a quote for renters and auto insurance. She made the whole process so quick and easy and answered all of my questions.
This is a great agency, Im gonna tell other people about this place. The people there are just great individuals and one of y’all employees named Junior was a great help too.
Super easy to deal with! Very friendly staff made our transition nice and easy, Justin even followed up with us to make sure everything went well! Couldnt ask for a better agent!
I spoke with Stephanie and she was so sweet, helpful, and knowledgeable. She went over and beyond to provide great customer service & answered questions in a way that were easy for me to understand.
I’ve consistently had great experiences every time I’ve dealt with Palmer State Farm, and Stephanie has always been a fantastic agent to work with!
Stephanie Brown was very helpful and got everything in line for me much appreciated.
Loved State Farm ! My boyfriend and I just recently went to get a quote for our home insurance and car insurance and Sarah S was so helpful with all that ! She was so nice and friendly and loved talking with her too ! We will definitely go back to her to get our home and car insurance !
We have our car insurance, life insurance and just added our mortgage through Justin Palmer State farm!!! Very helpful on questions and honest about what he thinks is best for us on mortgage! Justin and staff are super friendly and always willing help! Its definitely more of a friendship relationship with Justin and staff, not just business!
I am shopping around for insurance I called his office got my questions answered and had great service...might be switching to SF...Thank you Lorena for your help.
I recommend Lorena she is a very helpful and informative agent. She is also very positive. Thanks Justin and Lorena!!
I called to get a quote and was very satisfied with how the staff treaded me. Stephanie Montoya was my agent and did everything she could to get the best rate possible.
I had Stephanie give me quotes for auto and home insurance and since I said I have cats she told me about pet insurance! Very helpful and personable and when I ask tricky questions, she found answers and got back with me so quickly.
Lorena Gonzales is my agent and she works very hard to make policies and payments easy to understand and make. Best insurance agent Ive had since I moved out of my parents house.
Justin was very professional and friendly very easy to work with
Don’t do nice things for fake people because then you put reviews on the internet that you can’t delete. Hopefully State Farm won’t l ignore me and at least be respectful enough to reply to my post and delete it unlike some of their employees
Stephanie is very helpful and knowledgeable in the field of insurance. Highly recommend her for any insurance needs!
We have home, vehicle, and business related insurance with Justin and his team. They are always on point with the information needed, and a pleasure to work with! I highly recommend his business for all your policy needs. We wouldnt buy insurance anywhere else, and if you want a great experience, neither will you!
I am writing in support of a young man, Ethen Colon, who helped me greatly at Justin Palmer State Farm Insurance. Hes a great, kind and caring guy who is very professional and helpful. Choosing Justin Palmer is something you wont regret!
Justin goes above and beyond to serve his customers and his motive is clear: he cares about people and their future. He saved us hundreds of dollars when we switched our home and autos to State Farm and he has always responded quickly, with care, to any questions or issues we have had.
Stephanie is great when it comes to customers needs & answering questions you have! I would recommend her to anyone!
I recommend Sara Garay, she explained my options as i started looking for my new House not only for insurance but also for my Mortgage. State Farm Bank is awsome so go see her!
I love the Palmer agency. Everyone is so friendly and knowledgeable. Justin is amazing, I love this guys personality-and did I mention, he does magic tricks too???
Justine is absolutely fantastic! His staff is friendly and knowledgeable. He helped us through the loan process to purchase our first home and got us a stellar rate on our auto insurance!!!!
Luz helped me with everything whenever I need her
Sarah Srmek is one of the best agents I have ever had..this agency takes care of there customers...they treat you like family not just a customer or account... highly recommend ed
Needed to switch insurance companies after having “bottom of the barrel” coverage most of my adult life. Stephanie was super friendly and helpful, I felt like I was making an informed decision when I switched to State Farm. Excellent customer service!
Ive known Justin for many years and can attest that he is a great insurance agent and that State farm is a great insurance company that takes care of claims in a speedy way
A great place to shop for car insurance,health Insurance and insurance for your home service was fantastic
Spoke with Sarah Srmek about recieving a quote she was knowledgable, personable, and easy to talk to!
Stephanie was very helpful and knowlagable! I love my State Farm insurance!
Stephanie Montoya was awesome! Very helpful and friendly! Definitely recommend!
Stephanie was quite helpful with information. Very friendly atmosphere!
I called in for some info and spoke with stephanie. She was friendly and knowledgeable, and made me feel comfortable asking questions. 10/10 would reccommend
Called in today for an auto quote, great service Stephanie was a tremendous help
Stephanie is a life saver! Definitely would recommend Palmer state farm
Stephanie m. Answered some questions I had, she was so helpful and professional. Thank you!
After purchasing a home we spent all most a week uninsured, we were essentially told by progressive (1800 number) that we were uninsurable because we didnt have a policy lined up the day of closing, state farm, all state, us at progressive, the big companies wont be able to insure you because of the lapse in insurance, youll have to use xXxX companyI contacted Palmer state farm in a panic, they took care of everything, progressive lost our auto and rv insurance business today as well. I realized, even if it were to cost a few bucks more, having someone local to contact when in a panic is totally worth the peace of mind. Thank you Palmer State Farm for getting our policies in order!
Most informative and best insurance meeting Ive ever had in my life one of the most honest man Ive ever met and he sells insurance I love this place
The most friendliest people I have met, they work with you and your needs comfortably.The workers all have great hospitality, I would definitely recommend for you to come here.They Respect thier customers and the community,I greatly Appreciate my experience at this location!!
Stephanie got a quote around for me so quickly! Shes great, thank you!
I love this people they understood what I needed for insurance I was paying 280 on 2 vehicles through American family now i pay 300 with 3 vehicles full coverage
So very happy with how helpful people are here. Thanks again Stephanie M
I recommend this location.They are excellent and friendly.They resolve my issue immediately a youg lady that took care of me.Her name is Alma very efficient.👍👍
Love this place! Most helpful people especially Ethen Colon!!
Good and friendly costumer service. im happy with them.
Stephanie took the time to meet with me when justin had to leave early!
Very helpful and curtious, combined 20+ years insurance experience. Like a good neighbor Justin Palmer is there!
Helped me get great business insurance. Awesome customer service!
We were referred by someone, great people and customer service!
They always treat you like family without missing a beat.