Poor service and organization at Ceva Lear Door#601) Employee walking up and down if not hidden talking instead working!2) Supervisor and personal instead ask if you being help, they ignored you, or anyone who has being waiting.3)Always take for ever to unload you and load you back up! You can arrive on time or even 1 hour earlier and at least is it gonna be over 2 hours 30 minutes to load you, and 1 hour minimum to get the paperwork. The max time I have being waiting to be loaded and leaving with the paperwork is being 4 hrs 30 minutes. If you have other stop to pick or deliver, expect at this place getting your hour of service messed up and not making anymore on time. Supper long lines to exit the gate also; looking about 15 to 45 minutes to get off from the location. Is it one of the places that takes for ever at the location in all El Paso TX. Be prepared mentally and emotionally to waste mostly your time & money at this place.Note:Recommendation for this location. Please if you have an schedule appointment for drivers, be ready with the material ready to ship out, at the line production and not to start rapping up the product after the schedule time. Like that you can let the drivers have the opportunity to be at other locations on time for pick up and delivery. Also team motivation is it a good standard to bring employees together.Remember: Review is it to make company a better places to work and change what is it happening. Is it only on them if it they want to do better for their reputation. You want a good review. Do better and I’ll let you a good reviewer.
Drivers: never come here. You have to check in on the east side of the building but no one will tell you that. This is their dispatch office but the only thing they dispatch is attitude. If you want to leave with an empty trailer you have to come back here and tell the dispatch office the trailer number. Simply telling security over the phone, like every other ceva location, is somehow not enough. Prepare to have your time wasted and your patience tested.
Avoid this place at all costs very unorganized bunch of incompetent people took 6 hrs to get loaded and 1 hour to get paperwork. Very slow. And rude
Staff not very friendly not service inclined
I received a call from CEVA Logistics scheduling an appointment for delivery for a Friday 12-4 pm. I coordinated with work to ensure I would be able to take time off during this window. I received a call later from a representative saying nobody called you that must have been the “robot” (automated scheduler I guess..) and the best part now I will have to wait until the following week for a delivery and the delivery window is now between 9-8 pm. Unprofessional, unreliable, and an absolute ridiculous delivery window. Take your business elsewhere it’s not worth the headache working with this company.
Very unprofessional..they have no respect for drivers ..bad place to come..only the guard on a gate was kind
See my review on Dock411 app
This place is a JOKE to deliver to. Took over 4 hours to get 3 pallets unloaded. And then, to get out, you have to talk to a speaker that doesnt work.. so, they just continue to hold you hostage!
It was a big hassle to get out the gate all because the shipping clerk didnt log my trailer into the system. I had paperwork but the guard was acting like I was trying to remove one of our company trailers without authorization. The less I have to deal with this place the better for me, very aggravating
Not to shabby of course it wS a drop and hook for us
This place is a joke..it take you forever to get in and the same to get out.. its just ridiculous.. youll need to be patient if came here..I hope never have to came back again..
Poor service waited 3 hours to get loaded
All of them are very rude takes forever to deliver a load up to 10 hours, avoid them if u can
Made appointment to deliver on 3/28/20 9AM-5 PM. No call, no message, no email, no delivery. Still unable to contact them.
Do not know how to treat workers! Very unprofessional!
No manches. Son bien lentos 5 hrs esperando a que descargaran 4 tarimas.Too freaking slow. I just spend 5 hrs waiting to have 4 pallets unloaded.
Schedule 2200 appointment midnight and still waiting.. hassle to get in.. hassle to get out
Worse place to come load at. They have no respect for us drivers.
The staff is not on time and takes forever to get unloaded.Incompetent place...
They dont even answer the phone.
Its ok drop and hook. Tight spaces.
If you want to loose time go there and you wil seeeeeeess
This place has no urgency or respect to truck drivers. The exit is horrific, waited in a 12 truck line for 25 minutes just to depart the facility.
Dont know why they put a phone # when they dont answer it...no hours of operation...
No one knows what they are supposed to do. Office staff is stupid.
No coordination . irresponsible staff
RETARDED,LAZY AND STUPID PPL! 9 hrs to get loaded and 2hrs for paperwork!Try to avoid this place!!!!!
Rude!
Good place, nice folks.
Very nice work environment
They triflin
Friendly people
A real madhouse.
Good place
Ok
Warehouse and trucking services
Good
Very slow and despotic and they arrive trade and in a bad mood
Denluxi
In order to Enter in to this Building, you have to talk to a SPEAKER, but Is a System like 100 years OLD.😆To enter this Building you have to speak through an Intercom that is about 100 YEARS old.The security system is ridiculous.It takes a long time to get in and out of there.
This shien because there my carnalilla La Kape camel
Excellent
Slow for everything
It takes a long time to enter the cellar, the intercom takes a long time to answer and when they do it is cut off
It could be worse
The red trokita is very arrogant the very despotic rapper there is an apology but that is my opinion
Good deal
Very bad service when entering and leaving the plant take a long time to attend
Excellent service
The entrance and exit is a chaos
It takes a hell of a time to be patient
All day to be loaded.
Excellent
👍