Jenny S. was super friendly and helpful. She educated me on the ins and outs of home insurance and helped me choose a provider/plan that really fit my situation. I would definitely use this company again. Thank you!

I’ve done several transactions with this company. They are attentive and professional. They are very knowledgeable about different types of policies and get you the best pricing possible. I went through a few different companies, as a homebuyer, before finally staying with this one

Very good service. Caring and responsible people.

Respectful team members. They assisted me in a timely manner and with a great quote. Definitely would recommend.

Not only they provided great service but also advise us to protect us from other scenarios the business might encounter. Truly like a company that looks out for their clients. Thanks for the service.

Great service. Always available.

I recently relocated my business to Texas, and had to get the right insurance coverage, I reached out to different Insurance Companies without luck, after talking with Ulrich Delafuente, I had a quote the same day, and was able to have my business properly insured in Texas! they respond right away and ask the right questions to get my business properly insured! I highly recommend TWFG Delafuente Insurance Services

Rubi was courteous and customer service oriented. She was able to answer all of my questions concisely and accurately. I would definitely recommend TWFG to family and friends who are seeking insurance needs.

Had a relatively complex need and Ulrich was able to help me out immediately and for much cheaper than I was expecting! Now Im all set for the next three years! Appreciate the knowledge and value he brought to my need. Thank you!

I have been working with Ed and Ulrich for almost a year now and I dont have anything bad to say about them. They are always very helpful and willing to go above and beyond for their clients. If I need anything, Ulrich is very responsive and they are always available to help clients through their social media pages as well. Highly recommend working with them

I am so pleased with the DelaFuente Insurance Agency and have found them always responsive to my needs. A personal relationship has developed in which TRUST is present in all transactions. I highly recommend this agency to anyone who wants more than just an insurance agency! G. Myers

I love how helpful everyone is at TWFG DelaFuente Insurance Services. When I requested an estimate they were able to take the time to make sure I understood everything that was covered and the patience with all of my questions was greatly appreciated. I love when they just check in to see how everything is going and make sure I am still satisfied with my service. Ten out of Ten I recommend!

TWFG found me an excellent rate for my home insurance and also provided me with exceptional customer service. Thank you, guys!

Really great agency to work with. They are easy to get ahold and work fast. They provided us with excellent rates for both our home and auto, and made it easy to set everything up despite the pandemic.

It was great help to work with TWFG. I was required to keep several insurances for my new business. Mr. DelaFuente guided me to achieve the best sum of the insurances with the good price. I appreciate his dedicated service and help.

Just wanted to share what an amazing experience we just had switching my father in law from a high premium health plan at $600/mo to a similar plan with $0/mo payments.I was shocked that my father in law was paying so much since hes retired and qualified for Medicare. We called Ulrich at TWFG - DelaFuente Insurance Services and he went line by line over my FILs policy and made sure to find a plan that had the same doctors, specialists, and prescriptions for both him and my mother-in-law.He found a plan that covered everything theyre looking for with $0 monthly premiums AND if they maxed it out for the year they would STILL be saving $1k+. We did everything via video conference and he was so patient with every question. I was worried since it sounds too good to be true but it really does replace the expensive plan my FIL had with $0 premiums. Were so happy we called and switched, $600/mo on a fixed retirement income is a LOT!Call him if you have any insurance needs, at the very least youll know your options! 🤗

Working with Uli and his team as been amazing! They were able to save us more than $120 a month on our auto and renters insurance. The process of switching over was super easy and Uli even coached me on how to get my other policy cancelled in time for the switch. I am so grateful for Uli and his team! They have my full confidence and truly have peace-of-mind that all my insurance needs will always be taken care of.

I have always received prompt response to my requests.

Ulrich and his team always go above and beyond our expectations. Our realtor referred them to us 2 years ago and they have been amazing!!

Highly recommend!!! Anytime I call Uly or Ed, they are so quick in handling my questions and getting me going with new policies. I was at CarMax today and was able to get a very low interest rate but had to have insurance before driving off the lot. I text Uly and had insurance active in less than 30 min. Amazing!!! I always feel like they were just sitting there waiting for me to call. Highly recommend!!!

Ulrich and his team are favorite partners of mine. They always seem to come through and save consumers money while being very responsive and helpful. It was great to be able to use them for my own insurance needs.

They saved me thousands on insurance every year. They were honest and worked hard to save me money. Highly recommend using this agency!!

Please and I mean Please do your self a favor and have Uli give you a quote! I have delt with allot of insurance companies over the years and hands down this is the best experience I have ever had. He really cares, its not a front, he is the real deal. Also if this matters to some of you, Uli always and I mean always answers he phone.

It was such a breath of fresh air to work with Ulrich. He brought such competence to his work, running scenario after scenario until he found us the best deal. He had no agenda and didnt try to promote one company over another for personal gain. Would recommend him to absolutely anyone who is looking to purchase insurance and will use him again when our current life insurance policy expires.

Highly recommended!! Informative and answered all of my questions. Uli is very knowledgeable and I felt like my individual insurance needs were being met. He also responds quickly when questions or concerns arise. Thank you for giving me peace of mind!

Before the renewal of our home owners policy I received an email with an individualuzed video taking me through my policy and the changes from last year to this year. It was very clear and easy to understand.  Their customer service is outstanding.  I receive an answer to emails almost immediately. I have used this company since May 2020 for one policy. After working with them for four months we decided to move all if our policies over to them. The previous company never called me or sent any kind of communication. We are so glad we changed and would reccomend them.

Mr. DelaFuente and his staff were very attentive and professional.

I cant say enough good things about Ulrich and his staff at TWFG. They are extremely responsive and you can always count on prompt, accurate and professional service from this office. Ulrich is by far one of the best commercial agents that I have encountered, and I highly recommend them.

Absolutely one of the best insurance agencies on the planet. Honest, straightforward, and actually cares about the customers. Not calling them and at least seeing if they can help is a mistake. Theyre awesome.

I use TWFG insurance for my business, I was originally going to go with insurance offered by my certification but Ulrich provided an insurance that covered more and costs less.Ulrich is also very prompt with replying to emails when it comes to questions about payment due dates and other insurance related questions.THANK YOU, FOR ALL YOU DO.Strongly recommend.

So easy and pain-free! Uli is super responsive and answered all my questions, helping me understand exactly what Im covered for. Always professional and super knowledgeable. I know my business is in good hands and I feel so much peace of mind. Thanks for making the process so smooth and easy!

Ulrich went above and beyond in customer service, answering all of our questions and providing us with the best options based on our needs. We are thankful for his knowledge and help in making the transition smooth and easy!

Excelent! Very professional and friendly staff. I am quite satisfiied to have chosen this team, for my Insurance needs. I definiely recommend their services!

Outstanding Property/Casualty Insurance service with competent agents (Uli DelaFuente) who go the extra mile to make sure that you have peace of mind about your home and auto coverage.

Uli and Ed have both been outstanding in the services they have provided. They did not only significantly lower both my renters and car insurance, but were also available whenever needed and always willing to help. Highly recommend reevaluating your insurance provider and signing with them!

Great service. Happy customer. Will use again

Appreciate the time he took to explain everything. They made the process fast and hassle free. And most importantly they always returned my emails and calls at a timely manner. Recommended for any one needing this service. From Maria at Alliance Collision Center

I recently purchased additional life insurance from.the Delafuente agency. Ulrich was fantastic when it came to getting me quotes quickly and explaining my options.He scheduled my paramwd exam and they came to my home. The policy was issued as applied for with no issues.I would highly recommend their agency for all your insurance needs.

Ulrich very diligently prepared our insurance policy and was able to save us a lot of money on our premium. Since being with his agency, he has always been there to answer any questions Ive had on my current and previous policies, and he explains them in a way that is easy to understand. I highly recommend!

This is a great team to work with! They’ve helped me through all the processes and answered all my questions thoroughly and swiftly.I highly recommend The Ulrich Team.

Very receptive and informative. Knowledgeable about the types of insurance and needs.

Ulrich is definitely one of a kind. You can always depend on him. He is very professional and will always have answers to your questions.

Prompt, cost savings, and more responsive than any agent Ive ever had before. I am ompletely satisfied.

Uli and his staff are amazing!! They will always go above and beyond for their clients and will always do what’s best for them!

I just re-positioned my property and casualty as well as my homeowners insurance under Ulis TWFG business. Simply put, I could not be more excited and comfortable placing my insurance needs under Ulis care. He is a consummate professional, extremely knowledgeable, and I know he will take care of my family for decades to come. I strongly recommend calling him for a complementary review!

TWFG offers the best options and policy plans and their staff is very knowledgeable and friendly. Highly recommended.

Agent is always working on customer needs and satisfaction. There has not been one occasion that I have had to contact the agent, including after hours, and he is prompt in attending to our company needs. I am very satisfied with his team and would recommend this agency for any business who needs little extra attention.

I was referred by a friend, they call me in less than 3 minutes, gave me a quote by next day and it was way better that the one I had for years!!! My house has better coverage at a more affordable price.Special thanks to Ruby and Ed, that is what I call customer care!!!

Excellent experience and I highly recommend Ulrich DelaFuente! He saved me about $700 annually on my home/auto bundle!

I really appreciated the one on one time they took to make sure I understood what was included in my policy. They were also great about following up to any questions I had.

Ulrich DelaFuente with TWFG is friendly and highly responsive. He helped me find the proper auto and home insurance and answered all of my questions in a timely manner while I was in the process of purchasing a home in El Paso.

Great personal service. I was able to discus what I wanted to do with all my insurance needs, home, auto and commercial. They gave me options and worked with me to get the best coverage for the best price. Super patient with my questions and requests. Definitely would recommend DelaFuente Insurance to anyone looking for the best value.

Professional and extremely helpful!

I would give 100 stars if I could!! Ulrich and his dad at TWFG - DelaFuente Insurance Services know what they are doing!! I own Terminix of El Paso and getting (4) separate policies is usually quite a process... but not this year! Not only was Ulrich very responsive and knowledgeable to helping me the minute I called, but he had all of my policies secured in just 1-2 days!! Plus, he saved me A LOT of money by shopping different companies for me. Then to top it all off- his follow up is way above average!! Hes on top of emails and phone calls to make sure everything gets done right away, to my complete understanding, and to my satisfaction. I cannot speak highly enough about him. And did I mention hes a nice guy too! Im looking forward to a long relationship with his agency and Ill recommend him every chance I get!!!

Very responsive and proactive. Great deal.

Mario was great! Highly recommend!!

The entire process from start to finish was made to be extremely easy for me. Uli took time out of his day off to help me out, I have never had such a great experience with any company before. Customer service is top notch as well. Definitely chose TWFG DelaFuente Insurance Services for your insurance coverage.

Best Customer Service

Super knowledgeable and courteous staff! Probably the first time I understood the policy I was buying! Highly recommended for all of your insurance needs!

We are new customers and the attention we have received and personal service has been wonderful. I love not being a number and knowing I have someone who knows me who I can call at anytime. Gives me peace of mind to have a local company taking care of our needs both personal and business.

Meeting Mr.Ulrich was a pleasure. He is very knowledgeable about his business. Customer satisfaction is definitely shown amongst his office staff. Looking forward to doing business again with TWFG.

Very thorough and took his time explaining my new policy. Very knowledgeable. I definitely recommend using him.

Wouldn’t trust anyone else with our business. Ulrich and his team are extremely professional and always go above and beyond for their clients. Top notch service. Highly recommended.

Ulrich is one cool cat!

Fast, courteous, on top of the game! Answered any and all questions we had and made the process super simple!!!

My husband and his team of staff are so friendly and professional! They handled my grandmothers insurance so well when she first signed up years ago and have continued to help my family and friends with their insurance as well. With a big heart and a focus on life insurance, he has made sure that the whole family is protected! Whenever something is needed or something goes wrong we can all count on him and Farmers to help :)

Great customer service! Awesome staff! prices are reasonable and affordable.

I know I can trust them with our insurance needs they are always ready to help and answer any questions as well as provide us w the best coverage and price possible!

Great folks to deal with. Made everything very simple, easy to understand. Highly recommend!!

This Company has the best customer service!

Uli is the best! He provides prompt, competitive, and quality insurance service! No need to call anyone else!!! Best in the business!!!

I’m really grateful for his time and all the efforts he took to help my father and myself out as much as he could! Great customer service! And great services in general! Thank you!

One of the best in the industry! Uli may not be old, but he is old fashioned when it comes to providing great service. I highly recommend his agency!

Not only were they quick to provide a policy for our new home, their follow up was on point! They gave us options with prices significantly lower than our current insurer. Uli was enjoyable to work with as was his staff. It truly made the process easy with a better than expected outcome! I would say that when it comes to insurance, Uli is the consummate professional!

We are very pleased with the help and guidance we received from the Ulrich Delafuente Insurance Agency. The staff was patient and detailed with their explanation of our plans coverage. They worked with our specific requests and always with our best interest in mind. They were readily available to provide us with our quote and conviniently worked around my work schedule. We will definitely be reaching out to them for all our future insurance needs.

Mr. DelaFuente helped me find the best insurance rates for both my vehicle and house. He is a great individual to work with. I highly recommend reaching out to him for your insurance needs!

I highly recommend Delafuente Insurance. Met with Uli for our business insurance needs. Uli is by far the best Insurance guy. 5 star rating. Call Uli for all your insurance needs..

Mr De la Fuente and his staff are great they go above and beyond to help, and are very friendly and courteous their customer service is amazing they also make everything so quick and easy! I highly recommend them for any insurance needs

Uli and his crew are great insurance agents...top to bottom an incredible help!

Amazing staff And Ulrich really shows you how much he cares about you. He educated my fellow business partners and guided us in the right direction. We highly recommended him!!

Thank you for responding so quickly and really taking care of us. Your attention and dedication is greatly appreciated. Thank you for finding us a great quote....

Ulrich provides the absolute best customer service and support in El Paso. I would highly recommend him for any and all of your insurance needs

Excellent Customer Service!! Provided me with a better insurance rate and coverage. Thank you!!

Excellent customer service, response time is impeccable. Industry disruptor as far as how he handles his business. Highly recommend Uli!

I have known Ulrich professionally for over a year now and I cant say enough about his dedication and customer service. He goes above and beyond any insurance agent/company I have ever known or have done business with. If you want an agent that will be there for you when you need them the most then I suggest you take your business to Ulrich.

We recently switched to SafeCo after being dragged around by our current insurance company (USAA) We were overpaying for our policies and as customers had not been treated the way we expected from a company that we had been with so long. A friend of mine introduced us to Ulrich and his team, and it was the best decision we ever made. Setting up our new policies for both our vehicles and our new home was a breeze, and Ulrich is an insurance rockstar. Its so nice to be with a company that is detail oriented and extremely personal. Putting a face to the name of the people in charge of protecting our most important assets was very important to us. I can call or text him at any time with my questions/concerns and he always responds quickly and effectively. We are so thankful to have switched to this company and well never be switching back!

Ulrich provides the absolute best customer service and support in El Paso. I would highly recommend him for any and all of your insurance needs.

We use them for all of our insurance types. They’ve been great and always extremely helpful!

Excellent Customer Service! Ulrich provides personalize customer service, he makes sure to understand your needs to provide you what you need at the right cost.

Ulrich provides the best customer service and support. I highly recommend him for all your insurance needs.

Very thorough and took his time explaining my new policy. Very knowledgeable. I definitely recommend using him.

Aside from the peace of mind youll receive by the level of transparency and confidence in Uli and his staffs services and insurance products, expect a working relationship that includes frequent personal reach out that will ensure that youre getting the best protection possible, which will likely put a smile on your face.Havent been disappointed, and dont ever expect to be with Uli and his team. Seems to be the most progressive and aggressive group out there.

Ulrich provides the absolute best customer service and support in El Paso. I would highly recommend him for any and all of your insurance needs.

Great Personnel, Fast and its always helping out to get a better deal, highly recommend them

I have personally worked with the Delafuente Agency on numerous occasions, when assisting their customers. With out a doubt they go above and beyond in assisting their customers through the claims process. I just wish more Insurance Agencies were like this one. I highly recommend them.

I switched my commercial, auto and workers comp insurance with Ulrich and his team for my HVAC business and they provided me with superior service and educated me on all my exposures so that I could make an optimal and cost effective decision regarding my business risks.I highly recommend Ulrich and his Farmers insurance office as they are very professional, prompt and knowledgable regarding risk mitigation.

All I have to say is that they know how to help and take care of there customers .If you are looking for the best team behind you they get the job doneGreat work and continue Doing what you all do.

Great experience! Easy transition!

Very professional agency.

The Ulrich agency is filled with a great staff. They work professionaly and desire to help your needs. They are the true definition of customer service. So if your thinking of coming to farmers insurance come on down to the Ulrich Delafuente agency on Mesa.