Diana was of great help she helped me with information on my claim and also got me a discount on my rate. I totally recommend this branch.
Thank you Dominguez insurance office! I really appreciate your EXCELLENT customer service!
Excellent service!!
Very nice office and friendly staff. Anahi was extremely polite and knowledgeable. I went in for an auto quote and ended up insuring my home and life! Ill be recommending them to my friends and family
Diana is the best she helped lower my vehicle insurance I was paying 212 for one vehicle full now I’m pay 97 Thank you so much Diana customer service was awesome as well.
Anahi only offers an exceptional service in every aspect of her line of work. She connects with the buyers needs and my needs. You immediately click with her great personality. The first time we met in a different company we felt that click. I followed her at her current company Alberto Dominguez Farmers Insurance, I felt that she truly cared about her clients. Most of my clients are First Time Home Buyers, they are not familiar with the insurance terminology, Anahi has always been there to answer any questions our buyers have. She talks them thru the process in the smoothest possible way, making this a remarkable experience. What I really like about Anahi is her rapid response to any questions we could have, always making sure the buyer and myself are knowledgeable of what is going on. I would always recommend her service to all my buyers. I am pleased to say she has helped me in my policy needs and my customers needs. Thanks for doing an AWESOME job.Jesus G. LeosMaverick Mortgage
This place has amazing customer service. Anahi was AMAZING! she went above and beyond! I recommend Anahi 100% for any or your insurance needs. Thank you Anahi!!
Alberto is a very helpful agent if you have a problem before taking any decision talk with him been trusting him for years
Ive had farmers for about 2-3 years before they raised my auto insurance up the roof! My car is a 2014, I am above the age of 25 no accidents or tickets and they want to start charging me $208 when my monthly payment for full coverage was $98. I was paying $98 when it was bundled with my home insurance but since I recently moved they are claiming the area I live in is what made the monthly payment go higher, but yet when I called for a quote to other insurance places the price was much lower even with my new location.
Rudy, who is a part of Albertos team is great, really helped me with some difficult insurance problems, was super prompt and made me feel like their only client during my long ordeal. Id highly recommend Farmers Insurance with Alberto, great people to work with and definitely the best rates in town..
Had a roof claim and vehicle accident in the same year, both claims were smooth with no issues.
Pricy
Excellent staff great customer service for insurance needs
Alberto Dominguezs Team offers Horrible Customer Service. No Sense of Urgency. I have been waiting on a reimbursement for months and they still have not paid me back after switching over to another Company. If you are buying a new house in west El Paso, please go with USAA or Geigo. Do not even bother to give any Farmer agent the opportunity to even give you a quote. They offered higher premium and a very poor customer service. You can call to their office and you can overhear people laughing and making joke while answering phone calls. They are very unprofessional lacking common business etiquette and the like. Do not waste your time.
Very helpful with my insurance needs
Take a long time to return calls or e-mail
Great customer service
Great service