user
Eric Kent Allstate Insurance
5909 N Mesa St, El Paso, TX 79912, United States
Appearance
Eric Kent Allstate Insurance

Comments
An
Review №1

I highly recommend Eric Kent AllState Insurance. Eric and his staff are very professional and super helpful as well as friendly and attentive to all my insurance needs. If you are looking for Excellent Service at an Affordable Price give Eric and his staff a call Today!

Ja
Review №2

My agent for over 20 years. Since Army days. Love these dudes.

Ro
Review №3

Eric Kent Allstate Agency is the best of the best. The staff is excellent. Everyone is very professional and really care about their customers. Eric the Agent is always available and will respond to any questions. I would highly recommend this location.

An
Review №4

Guillermo delivered amazing service over the phone. Would definitely recommend

Ar
Review №5

Eric is the definition of what an Insurance agent should be. He is kind, charismatic, professional, prompt and a pleasure to work with. He cares about his client base more than anything and is truly one of a kind. I highly recommend him for all your insurance needs!!

Ju
Review №6

Im an Allstate agency owner as well, and when I have people who are looking for a local agent in El Paso or in the surrounding areas, I happily refer them to Eric Kent and his amazing team! They take such good care of their customers and treat them like family! I highly recommend them.

Fr
Review №7

I remember I called Eric on a holiday in the summer in regards to having my windshield replaced. Nobody answered but, I was not sure if anybody would because it was a holiday. However, in less than a minute I got call back and it was Eric. I was impressed! Great Service!

An
Review №8

I have recently moved to the El Paso area from Denver and the tedious prospect of switching insurance companies was on my list of things to do. Fortunately, my Denver Allstate group referred me to Eric Kent, Allstate El Paso. Even before the move, Eric was helping us with financial assistance with regards to building and financing of our new home in El Paso. He reasoned that additional insurance was not required for the financing (e.g. contractor carries insurance while building the home)--of which our financier promptly dropped.What I noticed from Erics Team is that keeping the customer satisfied was above just making a buck. When we got here, his Team provided us with the fairest plan that they could provide, with options of getting lower premiums if certain features and driving habits were observed. The transferring of our insurance needs from Denver to El Paso went very smoothly and we are certainly glad that Eric Kents Allstate Team is looking after us.Muchas Gracias,Tony & Alicia

Ro
Review №9

We highly recommend Allstate for all your insurance needs, as we speak from experience..............as good as it gets!......the same can be said of our Allstate Insurance Agent, Eric Kent.My wife and I have been married for 50 years, and 45 of them we have been with Allstate...... since the day we purchased our first home that we still live in today!Great company......fast, efficient, and consistently thorough customer service from that first day till present time.Sincerely yours, Rod & Patricia Crosby

Re
Review №10

I had a question about the cost we were paying and the number of drivers and I sat down with one of the agents and he was very helpful in explaining our policy and how we were able to pay less for our car insurance.. I feel they care about their customers and will do what they can to maximize the customers position.

De
Review №11

Eric Kent is one of the best agents we have ever had! We never have a problem reaching him and he always meets our needs. His staff is unremarkable and we could not be happier with their service.

Br
Review №12

I really love working with these guys Eric and Mike are the best agents that Ive worked with and Ive been with Allstate for 25 years I highly recommend them their professional there friendly and they always return calls in a very fast manner greatly appreciate your services guys keep up the great work

En
Review №13

Worst customer service EVER. The All-State Eric Kent office has failed as an advocate for their customers. A big financial mistake was made and regardless of fault (because the company will not hold themselves accountable for their wrong doing) nothing has been done to help make the situation better. We have been given the run around, and it seems as they just want to squeeze every penny out of you and wash their hands clean from you. We call and suddenly no one is competent enough to handle the case. The main agent, Mike is now on vacation without notice and now we are stuck without answers for who knows how much longer. Stay away from this office! I guarantee you can find better quotes yourself online. Be your own advocate!!

Al
Review №14

Eric is always prompt to respond to any questions and does his best to meet your needs. I highly recommend Eric Kent. With a busy schedule, No one likes dealing with insurance but with Eric and his team, they make it so easy.

Ed
Review №15

Love this agency, they have always helped me understand everything I needed! And they are really nice.

jo
Review №16

The customer service was very helpful, they were able to answer all of my questions. I highly recommended this location to everyone, I assure you that they will be able to help you and answer all of your questions in a timely manner.

ar
Review №17

Always courteous and helpful. Works with client to find the best coverage and rates.

Bo
Review №18

We have been clients for a number of years. All of our requests and changes have been addressed efficiently and to our satisfaction. This includes all the staff there, from receptionist to Eric Kent.

Au
Review №19

Ive changed Allstate agents a couple of times for customer service issues, and have been very happy with Eric and his team for the 3 years Ive been with them. Very respectful, responsive and knowledgeable.

Ja
Review №20

One the friendliest and most accommodating agencies in all of El Paso. Eric and his team bring years and years of professional experience.

Em
Review №21

Eric Kent provides the best insurance service in El Paso. We have our home insurance and auto insurances thru Eric and weve filed claims before on our property. Thanks to Eric, we are always covered and never have any problems. Eric is great to work with, very professional and has a very friendly staff. If you have any questions or doubts about using Allstate give me a call or shoot me an email.

Ri
Review №22

Erick Kent is a man that knows his business, you have a good team very caring and helpful. Keep up the good work!!!.

Da
Review №23

I am a competitor of Erics, but I have always been impressed with his knowledge and professionalism. I would trust him with my business.

S.
Review №24

Eric Kent and his office are outstanding and I can recommend them without hesitation.

Be
Review №25

I have worked with Eric for 4 months now and have had nothing but a great experience. He is always attentive and quick to respond.

As
Review №26

We are with All State for 25 years very happy with the services

Ma
Review №27

Very competitive rates and exceptional customer service!

Ce
Review №28

Ive been with Allstate since 1992. When Ive needed help, Mr. Kent went out of his way to assist me more than once. He really cares for his clients. Couldnt be happier with him and his staff.

He
Review №29

Mr. Eric Kent and his group offer excellent service.

Cy
Review №30

Poor customer service, hes rude and unpolite.

ma
Review №31

I find the right place for being insured with Allstate Thank You, Eric Kent.

Ce
Review №32

Mr. Kent was not a nice man. I was not even able to ask my question before he told me to call the 1-800 number. He was to busy to handle my request.

Ro
Review №33

Expensive

Information
30 Photos
33 Comments
4.6 Rating
  • Address:5909 N Mesa St, El Paso, TX 79912, United States
  • Site:https://agents.allstate.com/eric-kent-el-paso-tx.html?utm_source=GMB&utm_medium=Website
  • Phone:+1 915-587-0292
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5:30pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
Similar organizations