I purchased a new car and got a quote from them. They changed the price 3 times and every time I called all I got was “I’m sorry”. I thought since I had service for 3 years they’d be more truthful with me. The bill was $20 more than they told me initially. I’ve never had to call an insurance company this many times and got this many different numbers.

Nice, friendly, helpful

Valerie has been my agent for years! She is quick to respond even after hours. She goes the extra mile to make sure I have the proper coverage to fit my needs (that are ever-changing)

She will find you all the discounts. Patient and knowledgeable

I appreciate all the work they do.

Valerie has literally gone the extra mile to help my husband and I with our insurance needs, visiting me at my workplace many miles from El Dorado. She strives for quality customer service, and expects the same from her staff.

Helpful with explaining insurance q&a

Friendly staff