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The Right Choice HVAC
1493 Cuyamaca St, El Cajon, CA 92020, United States
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The Right Choice HVAC

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Sa
Review №1

I was very happy and pleasantly surprised with the professionalism and customer service of this company. Reuven was communicative, responsive, and knowledgable throughout my quote. He was patient when I was going back and forth on what option was best for me even when it kept him at my house past 8:00 pm. He gave me a great deal and extended the opportunity when I needed more time to decide, as I am a new home owner and finances are tight. Although I did not end up going with The Right Choice SOLELY due to my home warranty picking up some slack, I would highly recommend this company, Reuven in specific, to anyone who wants good service with no BS. I will be using The Right Choice for any HVAC needs in the future!!

ja
Review №2

Everything is great with The Right choice. Works fast and accurate. John was calling me as soon as I put in a request. The next day he came over and explained everything that they will be doing. Very informative and knowledgeable. The Right Choice and John are personable and professional. We 100% recommend them for insulation. At the right time we will call them again for HVAC.

Da
Review №3

Our experience with The Right Choice was totally awesome. The workmanship was excellent and the customer service provided by Steve and Johanna was particularly noteworthy. The Right Choice accommodated a demanding schedule in an exceptionally timely manner.The Project cost was definitely reasonable and a follow up adjustment, by Hector, was handled in a timely and totally professional manner.If you have a Heating and/or an Air Conditioning issue, I strongly encourage you to contact the total professionals at The Right Choice.David Place

TO
Review №4

My wife and I just purchased our first home. We went thru a serious remodel and needed a reliable hoax contractor, I researched on yelp for HVAC contractors in my area and found the right choice. I had Steve come out and give me a proposal on replacing my heater and adding air conditioning. Steve sat with my wife and I and explained to us all of our options. We had a total of 4 bids and decided to go ahead with the right choice. The guys came in on our scheduled date and did an excellent job, protecting all of the furniture, and really respecting my house. The installers that came out were Rudy Esteban and Santiago.... ask for them!!! Excellent workmanship and really professional! Thank you Johanna the office manager for making everything easier on that end. Great job guys I will definitely recommend you to my close ones and use you on my future projects.

Co
Review №5

Very clean and on point!Professionalism is a standard with the right choice! I will highly recommend them! Great deal and great service!The install for us our new elections filter!Thank you David !

Ra
Review №6

Had a great experience with DavidHe is very professional and very knowledgeable! I will highly recommend him!Very nice and kind! David answered all my questions and wanted to ensure they Im understand,Thank you David from the right choice!

Tw
Review №7

David came to my house to give an estimate on my air conditioner not colling. He came right on time as promised and very quickly diagnosed the problem to alack of refrigerant. He was very polite and explained everything that he was doing during the diagnosis. he suggested what the alternatives were for me to fix it. I went with him to fix my air conditioner. Very nice person and very knowledgeable technician. I will ask him for any future work.

da
Review №8

I got my furnace replaced by the right choice heating and air2 weeks ago and that experience was great for me !let me tell you why ..from the moment they sent the technician to check up what needs to be done upon my needs and usage till the finished product been installedit was incredible they took there time to assure that I will get the right unit to my home and explain about pros and cons of all the different brands and efficiency and that was life changing decision for me because the new furnace is a lot more quitter !! and a lot more powerful !!air flow is so strong and the furnace work less then it used to be Im very pleased and satisfied with the job !they passed first inspection !customer service is very good !they took the time with me and went step by step to explain me how to operate the new wireless thermostatthe timeframe was accurate and all my question was answeredI wanted to thank them about all the hard work and effort !thanks guys you are amazing!I made the right choice!

Mi
Review №9

Right choice initially saved the day in the dead heat of summer coming out the same day and replacing the circuit board on my furnace to get the AC up and working (although overcharged-I paid around $800). Fast forward 4 months later and the heater is not blowing hot air. I call them to check it out and they tell me the circuit board THEY installed was not compatible with the furnace and a “part” was out. This was after 2 technicians inspected and a expert “district manager” came out. This made no sense and they offered to take $800 off the new furnace price but would still be $3300(wow con artists). Luckily I have some common sense and had another great company (David Phend heating and air) come inspect the circuit board. David was phenomenal with his communication and let me know that right choice left the instruction manual for the circuit board in the attic and Right Choice installed the wiring incorrectly on their own part! Needless to say -David re-wired it in 15 minutes and only charged me an hour of labor! Thank you David for saving me $3000 and to never use or recommend Right Choice for their shady business practices! Stay far away

Ja
Review №10

Had to call this past Wednesday as our evaporator coil that had been installed 8 months ago was leaking all over the place. They arranged to have a technician out that same day between 1P & 5P. Technician arrived a little after 1P and determined that the drain was clogged. He had the clog cleared and was on his way in about 30 minutes. Im so impressed with this level of service! Great job Right Choice! Thank you.

Ju
Review №11

I was not sure if I was going to get a new system but after speaking with John Schultz he informed me of the problems with my 24 year old system and I could completely understand why getting a new air and heating system would be the best for me. Everything was explained in detail and I would recommend this company to anyone because the customer service is great and you know everything up front.

An
Review №12

I can not believe this sexist company said, Your husband has to be there to make the decision. They refused to even come out and provide an estimate because I am just a woman. The right choice here is to NEVER DO BUSINESS with these morons. Apparently they do not realize women have had the right to own property in CA for a number of decades now! Frankly, ever time my husband and I have bought or sold property, renovated property, gotten morgages or home equity lines, or even paid our bills - I did the work. A woman! Shocking as it may be, we work as partners who rely on each others expertise. I felt like I was trapped in an 1800s time-warp talking to those idiots. I can not recommend this company for anything but bankruptcy and potential litigation.

Vi
Review №13

John came by today and he had great customer service. He was very personable and friendly and I would use this company again in the future.

Bo
Review №14

I had them come out & give me a bid for replacing the duct work in my mobile home. Their bid was $13,800. The guy never crawled around under the home to really check things out and even said I needed asbestos removal, around $800 for that part.We signed a contract, but ran into another HVAC contractor at church the next day. He crawled around under the home and really looked things over well, he quoted nearly a third of TRCs quote. The new guy also pointed out TRCs contract was questionable to Calif. code, especially lacking in a right of rescission, and also told me there wasnt any asbestos.When we called to cancel the contract, they went as far as to tell me the unit in my house might be on a recall list, but I never saw him write anything down in his notes. I see this as just another way they were trying to rip us off. Avoid this company at all cost!

He
Review №15

This company is unreliable and unprofessional. I had to make FIVE appointments for them to only show up to two at the time they said they would. The general manager Steve is the most unprofessional manager I have ever come in contact with. He was rude and constantly lied about them coming or calling me. Phone records and documented emails dont lie. Do not do business with them because they will not invest in you or your time.

Ka
Review №16

David was extremely helpful and his knowledge was very impressive. He really took his time to be thorough and helped keep us informed.

Av
Review №17

David the technician came, and he did absolutely great work very efficiently. He definitely was great! Thanks.

Da
Review №18

Highly recommended !! this is not my first time using this company, Im a keep using them for my next project and Im very happy and very satisfied with them very professional very generous and very thorough thanks ! again guys I will recommend to all my friends and family !!!

ri
Review №19

John was very professional and nice. Will definitely use this company again.

AN
Review №20

David was very efficient and knowledgable and checked out our heating and cooling system really well. Answered all our questions and queries to our satisfaction. We are very satisfied and would recommend David and The Right Choice for your heating cooling service. . Anil Bharadwaj, 7476 Circulo Sequoia, Carlsbad, Ca 92009

Da
Review №21

The right choice provide us a kind, professional and affordable service.I like them a lot and will hire them again in the future!

Mi
Review №22

The guys were fantastic and would definately use them again. Thank you right choice!!!

Ar
Review №23

David was polite, fast and quick! nicely done!

sh
Review №24

Mike was our technician, he was very efficient in locating the problem and getting it fixed fast.

Th
Review №25

Best company ever, we love you guys

Ga
Review №26

Good service

Information
34 Photos
26 Comments
4.3 Rating
  • Address:1493 Cuyamaca St, El Cajon, CA 92020, United States
  • Site:http://therightchoicesd.com/
  • Phone:+1 855-597-2399
Categories
  • Air conditioning repair service
  • Air duct cleaning service
  • HVAC contractor
  • Insulation contractor
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–6pm
  • Sunday:9am–6pm
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