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Prudhom Heating & Air Conditioning, LLC
14909 Santa Fe Crossing Dr, Edmond, OK 73013, United States
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Prudhom Heating & Air Conditioning, LLC

Comments
Sh
Review β„–1

Everyone is very nice and professional at this company. Mitchell came out fixed my issue within an hour. He was really nice, respectful, and informative. Carlos was very kind and helpful also over the phone.I will continue to use them in the future and also refer friends and family. Thanks again guys 😁

Jo
Review β„–2

We believed we had the fan motor going out in our air conditioning unit. Prudhom came out late the same day, found the fan motor was going out, ordered a new motor the next day, had it overnighted and installed it on Saturday. Both technicians were friendly, courteous and professional. We always call Prudhom for our heat and air needs. Thanks again.

Mi
Review β„–3

Don’t think we would use anyone but Prudhom for anything related to heat & air, and think their service guys are great. We are always very happy with the work they do. When some of the other guys told us we needed a whole new unit several years ago, we decided to try Prudhom. They repaired the unit, didn’t try to play games to get us to buy a new one, and we’ve been loyal customers ever since. Their service pro, Dustin just left our home for repair and service, and as usual, he was great! Trust these guys to take good care of you.

EM
Review β„–4

This company was great! When my AC went out, they worked me in their schedule and were at my house within a few hours. Great service, knowledgeable and reasonably price. Will definitely use them from now on!

Ca
Review β„–5

We had a scheduled maintenance planned for next week with Prudhom, but I woke up in the middle of the night to our AC not working. I called Prudhom at 6:30am on a Saturday morning and our unit was back up and running by 9:30 the same morning. We have a 15 month old and I was up nearly all night worried about him. Thank you so much for your quick response and to Mitchell for getting the job done so efficiently. We appreciate it more than you know.

Ja
Review β„–6

I needed my A/C checked because it wasnt cooling as much as it should. The scheduling was great, and the tech was on time but refused to use our freon. My husband is a plumbing contractor, and we can purchase these types of items without getting the mark-up from the A/C companies. We run our own business and always allow customers to use their own materials. Why wouldnt we? Its what the customer wants! The tech stated he wouldnt be able to guarantee it, so he couldnt do it. I never asked for anyone to guarantee the quality of the product I purchased. I wouldnt expect that. For him to make such assumptions and then refuse to do any work at my house is ludicrous! Thanks for wasting my time.

Fe
Review β„–7

What impresses me about Prudhom more than anything else is their honesty and integrity. They have the knowledge and are very professional, yes, but I also know that they are truthful unlike many of their competitors. I know. I have had others come to my house whose only consideration is to make a quick buck. Thats the majority in this industry. Not so with Prudhom. Thats why they continue to retain my business...because they have earned it in an honest way. Their service has always been outstanding. Theres a particular Technician who stands out. His name is Eric. When Eric comes to your house, you can rest assured your heating and air system will be in good hands. I recommend Eric and Prudhom because they are the best! Period.

Ge
Review β„–8

I requested a second opinion after being told by another HVAC repairman, representing a company which is regularly advertised on TV, I needed a new system. The representative told me there was mold in the plenum, the coil is rusting, the freon is low and he couldn’t determine how low it was. Or have some expensive repairs done which may not resolve the problems he found. The reason for the initial visit was annual maintenance.Upon arrival Eric asked if I was having any problems with a/c cooling, which I wasn’t. He was friendly and kept me informed as to what he was doing. The only thing he found was a part not operating at the recommended voltage level, which was not mentioned by the other company. I thank Prudhom HVAC and Eric for a professional and ethical response to my situation.

Ha
Review β„–9

I called and emailed in desperation at 3:00 am after a hot night with a 7 week old.. Dustin called me once they opened and came out to repair our HVAC. Dustin was very professional and knowledgeable. Highly highly recommend!.

Ji
Review β„–10

I’ve used Prudhom for several years after a friend recommended them. They are always on time, do a fantastic job and I’ve never felt like they charged me for something I didn’t need. 100% dependable

Ro
Review β„–11

I have used Prudhom for over 13 years. Their first job was a complete reinstallation of my HVAC system including new duct work in the attic. Since then I have continued to use yearly on an HVAC contract. They do quality work, are very professional and reliable. Friday night came home and A/C was not working. Called Saturday morning and unit was repaired that morning!Thanks to a great Company!!

Cu
Review β„–12

Chris came out this morning and is putting together a proposal for a second AC unit for my bonus room. Very professional and straight forward. Looking forward to working with Prudhom if we can get everything worked out.

To
Review β„–13

Honest and no hard sell. Sigh of relief to find a company trustworthy.

Fr
Review β„–14

The Technician was very knowledgeable and professional. I would recommend him to everyone I know. I would recommend him to my mom. Thank you

Ch
Review β„–15

Carlos was friendly and very professional and did a great job repairing the motor on the fan

Ka
Review β„–16

Dustin is always fast, efficient, accurate, cost concerned, and super respectful. Highly recommend (5 is not enough!). He usually runs ahead of time so be ready.

Jo
Review β„–17

Very thorough and timely. Excellent tech who diagnosed and repaired our drainage line.Highly recommend this company!!!

Ka
Review β„–18

My heat went out during the recent record setting snow and temperature storm. I called and spoke with Ernie. I explained my situation and he was able to secure a technician, Dustin within an hour. Dustin arrived ahead of schedule and fixed the problem in just a few minutes. Exceptional customer service!!! I am in the sales business and recognize a good company when I see one. They listened to my needs and concerns and addressed them right away. Id go with this company any day for making it happen in such a short amount of time during what may be the busiest season yet. Thank you!!

Ma
Review β„–19

Eric has been consistently servicing my hvac units for the last 7 years, so I know him and trust his advice. In addition, I am confident that Prudhom is treating employees like Eric and their customers fairly and that’s the kind of small business that I want to support.

Ja
Review β„–20

Prudhom Heat & Air is a locally owned family business and their service was super impressive.. From the ownership, all the way through to.their installers, they all were super professional and their quality of work was impressive. I definitely recommend them to anyone needing climate controlled service. Thank you Prudhom Heat & Air for knocking it out of the park today!

Sc
Review β„–21

Prudhom Heating and Air consistently provides excellent service.I’ve used them for service on 3 occasions and every time has been exceptional.I highly recommend them!

Ch
Review β„–22

Cody did an outstanding job of correcting the issue and spen3sone time explaining to us how to get the most efficiency from our system!

MA
Review β„–23

Great work and communication with Erik. He was very patient with us since we’re senior citizens

Al
Review β„–24

Air conditioning tune up . System was cleaned and tested. No issues. Very professional. A very good company, always on time and efficient. Highly recommended.

Ed
Review β„–25

Great service! Saw us the same day! Fixed our issue! Fair prices. Would definitely recommend and will use again!

la
Review β„–26

The service was amazing! Eric was professional and had a great attitude, and arrived quickly the same day we called! We have found our go to company, and love that it’s local!

Ja
Review β„–27

Dustin and his guys are always on time and on point.

De
Review β„–28

Amazing company to work with. Good explanation of technical issues, great installation, tidy, and just all around pleasant!!!

Ke
Review β„–29

Eric did an excellent job. I will call them again if I need any services.

Pa
Review β„–30

They were professional and kind. Did a great job and left it all cleaned up, looking good

Er
Review β„–31

Fantastic customer service. Couldn’t recommend more!

Ka
Review β„–32

First time using them and Dustin did a great job!

Je
Review β„–33

Eric came to our home to work on our heater/thermostat! He was so personable and caring! Professional and knowledgeable! Will call him again if needed!! Jeanie Guhl

Pa
Review β„–34

Very kind, explained everything and was able to fix my issue for much cheaper than it wouldve been to replace the unit plus made sure the issue shouldnt happen again.

Sh
Review β„–35

Honestly the gentlemen that came to inspect the unit was extremely informative, and professional. He even went above and beyond by cleaning the unit. Would recommend this business to anyone.

Ro
Review β„–36

Eric arrived on time and was courteous and efficient

Aa
Review β„–37

Service appointment was on time, professional, and efficient.

Ti
Review β„–38

Great and fast service!

su
Review β„–39

Professional and courteous. I would definitely use again.

Av
Review β„–40

Friendly, professional and explained the repair plan and cost before proceeding

Tr
Review β„–41

Have used them in past for Installing HVAC. Here today for HVAC routine maintenance which includes changing out all the filters if you have the filters available. Friendly,, professional and very thorough

Ma
Review β„–42

Great attention to detail. Easy to work with.

Ry
Review β„–43

Eric at Pruden is professional, knowledgeable, and honest. I would highly recommend Pruden!

Ja
Review β„–44

Great seevice

Gi
Review β„–45

Awesome experience every time!

Je
Review β„–46

Dustin was awesome! On time, completed the job quickly, was very upfront about costs and quality of service was spectacular. I have dealt with dozens of HVAC companies in my daily work and Prudhom was fantastic. Highly recommended and will be referring other clients to them!

Do
Review β„–47

Fast service, professional and very nice

St
Review β„–48

Arrived timely and completed the work in short order. Very professional

WP
Review β„–49

Awesome service from start to finish.

P.
Review β„–50

Fast, reliable and honest service.

Je
Review β„–51

Very kind and professional. Great people to work with.

Ta
Review β„–52

We highly recommend Prudhom Heat & Air! We had a great experience with them. Chris came out to give us an estimate & after we agreed on a price Nick & his helper came out the very next day to install our unit. They were efficient and kept everything really clean. They got everything done in one day and it has been great enjoying a cool home! Thanks guys for a job well done!

Jo
Review β„–53

Always great service.

Fr
Review β„–54

Very knowledgeable and helpful!

St
Review β„–55

Ive used Prudhom twice now, once for heat and once for cooling. Both times they were timely (seriously, like same day appointments), ridiculously courteous (fixed the bolts on my gate when he noticed they were loose), and pricing was amazing (repair cost me almost 2K less than the other quotes I received). I cant imagine using anyone else and I wholeheartedly recommend them for any and all HVAC needs.

Za
Review β„–56

Very Professional, On time, Easy to Communicate with.

Je
Review β„–57

Extremely professional and provided facts!

Ri
Review β„–58

Closing on home next day and wanted to insure homes heat/air system had been serviced as agreed to following home inspection, Prudhom Heat and AirMade time for this to take place that day, their professionalism on phone and a followup call from service rep sending me photos along with Email documenting inspection and evaluation of system. Highly recommend family owned Proudhom Heat and Air.

Ma
Review β„–59

So I had originally scheduled for my AC to be serviced and the night before the appointment the unit stops working. Talk about perfect timing! Anyway, I can’t say enough about this company. 1. They don’t advertise their company and clearly are doing extremely well. Which says to me their word of mouth means a whole lot. Even though I stumbled upon them I will refer them to anyone who needs heat and air services. They communicate extremely well, whether it be about what time they’ll be there or the process and what’s going on with your unit. I had a few things that ended up needing replaced and he serviced the unit and it only took an hour. My air conditioning has never felt so cool in the house. I felt the pricing was reasonable as well. Beyond pleased and a forever customer.

Sh
Review β„–60

Hello Eric Throgmorton thank you, thank youYou are a Great!! technician thank you for takingThe time to explain the procedures of what you were doing as you were fixing on my air-conditioner. And making sure everything was done correctly I would greatly refer you to others you were very kind, and confident in your work thank you Eric .

Kr
Review β„–61

Eric came on time. Wiped his feet before coming in (its pouring rain outside). He was just servicing our unit making sure everything was working well and safe. Explained what he was gonna do before he did anything. Asked if I had questions, concerns, etc. Friendly yet also professional. Didnt take forever, so I can go along with my day. I dont know about price since we are renting and our landlord kindly takes care of this kind of stuff for us. Told me if I wrote a review just to be honest, so thats my two cents!

Mi
Review β„–62

Cant say enough good things about Prudhom Heat & Air. Our service tech, Eric, was on time, knowledgeable and very friendly. He explained every part of the work he provided to get our A/C back up and running, and at a really fair price. We absolutely wont be going back to the folks with the bigger name in the OKC area, as great service and honesty is something that is clearly as important to Prudhom Heat & Air as it is to us. Thanks so much Eric for your hard work and friendly attitude! Look forward to doing business with Prudhom again in the future.

Li
Review β„–63

I would HIGHLY recommend them to everyone. I called Ernie and he had Eric his tech come out within a few hours to fix our air conditioning unit. He was very knowledgeable and was gone within 30 minutes. Will never use anyone else! Thanks guys!

Da
Review β„–64

Had AC serviced by Dustin Prudhom. He was the most thorough and competent AC service tech I have had at my house in over 22 years. He cleaned my outside unit the most extensive that it ever has been done. Very fair price and a joy to deal with, ultimate professional. i highly would recommend his company for any AC work in the Oklahoma City area.

Je
Review β„–65

We were pleased to find this company due to the fact that the company we previously used was not available for at least 2 weeks. We talked to Ernie Prudhom when we first called and he was very nice and gave advice on things to check over the phone. The wonderful thing is that he could send someone out the next morning. Eric showed up for the service call and he was very knowledgeable about HVAC operation and was confident he knew what our problem was. He did not mind that I wanted to see and understand what he was doing and what he found. He went above and beyond to get the unit in good working condition. He was up front about pricing which is reasonable compared to other companies I have dealt with. No hard sell for a new unit because ours is 20 years old! Prudhom will have our business going forward...highly recommend!

Re
Review β„–66

The guys at Prudhom Heating and Air are terrific! They take the time to explain what they are doing and if they are installing something new, they explain how to operate the new device. They clean up after they are finished and the arrive on time. I highly recommend them!

Ma
Review β„–67

Eric does a great job and makes sure he explains everything he does so that I can make informed decisions about my AC maintenance. I highly recommend this company.

Wh
Review β„–68

Dustin has been soo amazing! Anytime we have needed them we have gotten great service from installation of the new unit to changing the capacitor today. We have been with them for 5 years and wont go anywhere else!! Prices are also much better than any other company for good quality work!!

Jo
Review β„–69

Ernie and Eric at Prudhom we’re great! Fast service and thorough investigation to make sure everything was completely fixed and running properly. Thanks guys!!!

Re
Review β„–70

Excellent service! I called on a Sunday, they were out to the house by 11am Monday and I had a new A/C unit installed by 4 on that same day. I couldnt ask for any better experience. Highly recommended.

Er
Review β„–71

Dustin serviced our system and did a very professional job. He shared the service process for our heating and air system. He was on time as promised. Also, he did a great job on installing new Carrier COR thermostats which will give us more control over our energy consumption. I highly recommend Prudhom Heating and Air Conditioning for your HVAC system service. You wont find a friendlier more professional group.

Ry
Review β„–72

This company is about as good as it gets. Professional, trustworthy and they do a great job! They are the go-to and I would recommend them to anyone.

El
Review β„–73

Quality work and customer care at fair prices. We are always happy with Prudhom!

Sa
Review β„–74

We have used Prudhom numberous times. We love them and have never had an issue. They are kind, informative, and affordable! We highly recommend them!!!

Ad
Review β„–75

Great service!

Ma
Review β„–76

Prudhom Heat and Air does great work. They are reliable and professional.

ja
Review β„–77

Responsive, careful, knowledgeable, professional, and friendly. They do a great job!

Je
Review β„–78

Great service by Eric!

Ka
Review β„–79

Great, same-day service for a quick repairCarlos was awesome and even cleaned the AC while he was at it. Thank you!!

Information
37 Photos
79 Comments
5 Rating
  • Address:14909 Santa Fe Crossing Dr, Edmond, OK 73013, United States
  • Site:https://prudhomhvac.com/?utm_source=GMBlisting&utm_medium=referral
  • Phone:+1 405-285-5757
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • Air conditioning system supplier
  • Air duct cleaning service
  • Furnace parts supplier
  • Furnace repair service
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–5pm
  • Sunday:7am–5pm
Service options
  • Online estimates:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff get temperature checks:Yes
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