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Smart Phone Medic
1645 W University Dr, Edinburg, TX 78539, United States
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Smart Phone Medic

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Do
Review №1

Best place to get all your devices taken care of. Have brought my kids tablets to get their screen replaced multiple times. They are always friendly, helpful, and prompt. Got my 2 tablets replaced within 2 hours. Thanks again for your great service!!

To
Review №2

Excellent, excellent, excellent!!!I’ll never take a phone anywhere else but HERE!!!Very quick, very professional, very reasonable!!!You won’t find a better place !!!

No
Review №3

Great service Chris did a very good job in helping us out with an IPhone in and out in no time thank you Chris

In
Review №4

Excellent service and great price, super fast screen replacement.just an excellent job by them.Thank you for your help.

Ma
Review №5

Great business, they fixed up my phone with an LCD screen in an hour for $60. They did a fantastic job and it looks better than new. I trust this place

Da
Review №6

Been here three times for iPhone screen replacements. Good work done fast, never had to wait more than 30 minutes. I don’t give 5 star ratings because nobody is perfect but this is the only place I go. Thanks guys..

Je
Review №7

Great service! And they have great prices! They’re always fast and efficient in their parts and services. It’s not my first that I used their services. And it’s open during the quarantine!

Ma
Review №8

Always fast fixing and pretty good with the warranty on the stuff, replacing is fast. I do recommend this place!

Al
Review №9

Great service, screen repaired within a day and without any problems :)

Cr
Review №10

I brought my phone to have it fixed. I dropped my phone and the LCD is messed up. The gentleman at the store was friendly and professional and he set my expectation right when he said it’ll take 30min to fix and I can wait if I want to. I waited and it took less than 30min. He gave me a 90-day warranty and was very clear on what the warranty covers. I didn’t expect to pay so much. It cost me $80 and I was hoping for $50-60. But because of the customer service I was ok with the price. I hope they did a great job. I will write an updated review about the quality of work/repair in a couple of weeks. Let’s see how my phone functions now that it’s fixed. If you need to have your phones fixed, I still highly recommend Smart Phone Medic in Edinburg.

le
Review №11

I tried to call to fix my phone they are saying I’m dialing the wrong place lol update your phone number on google

or
Review №12

Fixed my ipad screen with one minor issue, the black replacement screen digitizer or whatever wasnt working, so they offered me the white and a discount, I didnt want to wait until the part came in, so I took their offer and went with the white.Their work was good and they offer a 90 day warranty, I was happy with the service and the tech who was there when I picked my ipad was very informative and knew his stuff, shout out to him (Chris) you can tell he cares about his job and that means a lot to me as a customer. Id use them again in the future and recommend you all do the same.

Jo
Review №13

Good and fast service. Fair price. I would be a repeat customer.

Kr
Review №14

Awesome job!!!! I was in and out in less than 15 minutes with my phone looking like new for only $80! The guy was really nice too and let me know their hours and said I had a 90 warranty. Hopefully I don’t crack my screen again BUT if I do I’ll be back :)

Si
Review №15

$85 to fix my cracked iPhone 7+. Was ready in 45 mins. Super easy. Nice customer service.

PA
Review №16

Fast, friendly service.

Ab
Review №17

Best customer service ever! Fast, Reliable, and reasonable prices. Everyone charges way more and is rude and wont help you out. They helped me out a lot and I have recommended them to all my family.

TX
Review №18

These guys help me out with all my phone issues. Victor and Pablo had great customer service. Bought an unlocked phone from here, a galaxy s4. Great service, Great value. I definitely recommend this store!

Ja
Review №19

Very good service, really fast and super affordable repair of my iPhone.

Be
Review №20

Fast and Friendly Service!

AU
Review №21

Took my Iphone 8 for repair(replace crack sceen) after the repair i came out with non function touch button and i don,t know what happen from the tech,still i paid a full price from the repair, no experience from the tech working there,be aware

Kr
Review №22

My son passed away and a month later my phone mested up. I had pictures of him on the phone not the sd card. And despite the screen not turning on and my phone speaker catching on fire he was able to retrieve my baby boys pictures. Thank you so much :)

An
Review №23

Great place! Fast and friendly! Came in 20min before it closed and was helped right away! Definitely recommend it!

AN
Review №24

I have taken several devices to Smart Phone Medic and they alway have done a great job.

N.
Review №25

I had my phone fixed fast and cheaper then my phone instance.

Su
Review №26

Was told to pick up phone after 30-45 mins and came to a sign that says “will be back in 15 mins” and have been waiting for 45 mins! my plans are cancelled. i need my phone

Do
Review №27

Very good spot to bring you’re phone for any issues !! They fixed my 2 phones in less than a hour !!! Very satisfied!!

Ru
Review №28

I am not very tech savvy and went in here with a broken home button of an i-phone. They could have fleeced me but instead were very helpful, an did not charge a dime for the solution. Super great service!

sm
Review №29

Great service, super fast, very reasonable prices!!!! 👍🏻👍🏻👍🏻👍🏻

Al
Review №30

Good customer service. Friendly and helpful. Changed the broken screen to my Iphone 6 in about 10 minutes. I was surprised of how fast they work and the results were amazing! Also, I found it less expensive here than similar repair shops down tenth st in McAllen.

da
Review №31

20 minute fix, best price in town, will be back again - hopefully not too soon :-)

De
Review №32

Awesome service! Peter over at the smart phone clinic was great to me during the whole process. My HTC M8 was not charging because the charging port broke. He immediatly replaced the part with a different carrier brand so that I could use it while I wait for the new part that is being shipped to their store. Thank you so much for your help, I will always refer Peter over at The Smart Phone Clinic!

Mo
Review №33

Super overpriced!!! Went in and took my sons galaxy s4 to get the charging port replaced, a sign was posted that they were not taking any debit or credit, I was told it was going to be a charge starting at $75.00. The next day I went out to Beepers Etc. on N. 23rd, not only was the job done fast they gave GREAT customer service.... I was only charged $27.00!!!

MG
Review №34

Great place. Staff is friendly. Fast and accurate repairs.

Jo
Review №35

I wont rate them one star only because they were relatively fast, their customer service was good and they offered a 14 day guarantee, but being that Im from out of state & I cant go back and have them replace the faulty screen they installed I refuse to rate them higher than 2 stars.Paid $75 snd my screen now has a bright spot/ my home button wont stay still.Would not send anybody I know here

Ra
Review №36

My wifes Iphone was dead as she put it and Smart Phone Medic brought it back to life! They are very friendly and quick and definitely deserve the 5 stars 😁

Da
Review №37

Place is trash guy doesnt know what hes doing just because you follow the steps from some youtube vids doesnt make you a qualified tech. All the positive reviews were more than likely for some discount avoid this place at all cost!!! My brother took my phone in thats why my names not in your logs or files. As I stated avoid this place!!!

Me
Review №38

Really great and fast service took my Iphone 6s to get fixed and he had it done within minutes.

De
Review №39

Super fast and super easy to get done!

Is
Review №40

My phone wasnt broke but the phones for sell where used not to much to buy.

Ju
Review №41

Great service and very fast and great!! Love it

ju
Review №42

Open on new years weekend, awesome. Good prices too.

Za
Review №43

Great customer service and super efficient, highly recommended.

Iv
Review №44

In and out service on my kids complete of a wreak iPad. Now I have like new iPad with a great price. Thanks guys the case was also a great choice and great price.

El
Review №45

Amazing, made effort to look for a new screen and ship it the next day.

Ra
Review №46

Victor and pablo are very helpful and Nice to us. Great service they have here

Ca
Review №47

Smart phone Medic was wonderful Victor unlocked my Galaxy S4 within a couple hours, Id recommend this shop if you have any issues cracked screens, need to unlock a phone, need heavy duty cases they got it and more.

Br
Review №48

Im real happy fix my phone it working just fine thank you for repairing my phone and I will recommend this place a family and friends

P
Review №49

Do not deal with this company. They will swap good parts out of your device and replace them with counterfeit ones.

Da
Review №50

Speedy recovery for my phone’s cracked screen! Under 20min!

Lu
Review №51

Came in with a water damage iPhone 7 and explain the process of the treatment .took a good 2 hrs to get my phone back on!! it was definitely worth the wait! i didnt think these guys would bring my phone back to life!! thank you once again Smartphone Medic Edinburg!!!!!!!!

Be
Review №52

Went and got my galaxy s5 fixed did a great job thanks peter!

Ge
Review №53

Great places good price and fast service

Br
Review №54

Great service just got my ipad fixed super fast. Will be coming back to fix my other devices. :)

Ca
Review №55

Really glad i got my Iphone 6s plus fixed!!!!Quick and fast service

ca
Review №56

Great customer service employees were real help got iPhone 6s Plus lcd replaced within 15 min recommend thanks pete

Br
Review №57

Leo is ghood people and does fast work..... Appereciate it

Al
Review №58

Great customer service. Fast repairs.

Da
Review №59

Customer service was terrible the manager spoke to me as if I had no clue what a broken screen was. the manager raised his voice to me and my mother after we took in the screen that was not replaced properly, which destroyed the phone. $140 that went down the drain they never back their work up and are extremely unprofessional

Ra
Review №60

For anyone thinking of coming to this store *BEWARE* THEY SELL STOLEN PHONES. I purchased a iphone from here after and a few weeks later TMobile disconnected my service when I called to ask why they said the phone had been reported stolen. I asked the store manager for help they said we dont cover that I had my receipt with me and they would not help me. I spent $175.00 and now I have a useless iPhone/iPod because they wont help me. Buyers beware these people buy and sell stolen phone I even have my reciept and proof with print out from TMOBILE that shows the phone is stolen. They told me to get my fat ass out of the store is what they said. People like me wast time and hard earned money on phones that thieves like you guys sell. I hope you guys know I will call news channel 5 and let them know they can tell the whole RGV what lies you guys spread and cruel treatment you guys give your valued customers. People your better off somewhere else dont say I didnt warn you.

Jo
Review №61

Awesome service same day repair AND they got it up and running at a reasonable fee

je
Review №62

Great customer service and fast repairs done within 15 min in and out

Ni
Review №63

Went here on 2/17/2016. When I called them I gave him my model number and they told me I had a iPad Mini 1 and the cost to replace it with aftermarket glass was going to be $110. When I arrived at the store the associate told me that it look like I had an iPad Mini 2 and that it was going to be $120 plus tax. He looked at the model number and told me it was a Mini 2 and charge me $120 plus tax. Couple days later my wife looked at the model number on Apples website and it was a iPad Mini 1. RGV Device Doctors were charging only $80 to replace the glass. I feel like I got ripped off. I give them two stars. They did a pretty good job installing the glass. When the wife called then they offered a $10 in store credit she hung up on him. Just have trust issues with them when dealing with pricing. Wish I could have recommend them to other.

Ma
Review №64

Great service. My phone works great.

Na
Review №65

Great service and it took less than an hour to fix.

Y
Review №66

Smart Phone Medic is running an illegal scam operation. The owner Florentino Arias and his employees Pedro Hernandez & Roberto Barrera are running an illegal operation harvesting where they switch out your devices with non working ones. Dont be lied to.I bought in my iPhone 6S in which just needed a simple screen repaired. Paid them $200 for a screen replacement. One week later it dies and the entire thing does not turn on or charge. I bring it into the Apple store to get it examined. Turns out that they harvest all the internal components and replaced them Chinese knockoffs. UNBELIEVEABLE. Apple would not touch anything that has been tampered. Of course Smart Phone Medic denies all this. I ended up having to buy a new phone at full price.These guys have multiple locations. Avoid the Edinburg and McAllen Texas places just to name a few. I have read other peoples experiences where they did the same thing. They will rip you off and destroy your device with recourse. They need to be shut down.

Jo
Review №67

Really fair price and quick service.

Jo
Review №68

The guy knows his stuff, but he broke my phone even more!

He
Review №69

Best service, and fast! Highly recommend

Th
Review №70

Worst customer service ever!!! Avoid the Edinburg store at all costs. Took my sons phone to be fixed and the glass was replaced and then the camera didnt work. The glass started coming off almost immediately. After 2 weeks the glass came off completely and broke. When I took it in, the so called manager said since it was physical damage they could not fix it under warranty. Well there would not have been physical damage if the damn glass wouldnt have kept coming off! Then he says the frame of the phone was bent. It was like that when we brought it! That happened when the phone was initially dropped. Why dont you look at the phone before working on it and telling the customer if it can be fixed properly or not!? WORST CUSTOMER SERVICE! Wont back up their work. $140 down the drain. Dont waste your time or money.

ga
Review №71

Fixed. Lets see how it goes. So far its all good.

Ra
Review №72

Exellent service and super fast. 10 min to change an iphone 5s broken screen.Victor did an exellent job...

jo
Review №73

Great service and super fast loved it

Er
Review №74

Very great customer service!

SH
Review №75

The rep was very courtous and service was excellent..

Ar
Review №76

Great shop got what i needed.

lu
Review №77

Super fast and great repair!

An
Review №78

Fair prices and excellent work!

Vi
Review №79

I was in and out of there in 10 minutes with my iphone repaired. Thanks!

Ch
Review №80

Fast, Very Polite, & Highly Recommended to all !

J2
Review №81

Fast and friendly service!

Al
Review №82

Is really good and gives you all the stuff that you need and it dosent mess up on your phone cause the staff has all of there experiences

Su
Review №83

Super fast and great customer service! :-)

Da
Review №84

Great service and customer interaction.

je
Review №85

People here are welcoming and committed to find a solution to your problem. I brought my iPhone 6 plus in so they can fix the screen and they had it ready in a couple of minutes.

Os
Review №86

Excellent service fast and done perfectly assisted by victor.Hit this place up!!!

Pa
Review №87

Great place and inexpensive too

cg
Review №88

Quick repair, iPhone 5S Screen.

Jo
Review №89

Very friendly... explained warranty and very fast service!!!!!!!

No
Review №90

Excellent service, Victor thanks!

Le
Review №91

Just called right now 4:59pm 4/15/16 to the university location to inquire on pricing for a glass replacement on a note 2 and was rude from the beginning, talking to me like I was an idiot. I was asking him for advice because he is the expert and he was being sarcastic. I hope he reads this and changes the way he speaks to customers. . Ill take my 99.00 dollars somewhere else.

Ma
Review №92

Very fast service!

Ti
Review №93

Trusted company!!! Fast and very reasonable prices!!!

An
Review №94

Come here every time !

Ju
Review №95

Great and fast service!!

No
Review №96

Awesome and fast service

Ju
Review №97

Best phone service

Am
Review №98

Quick and fast service

ru
Review №99

Its good

Iv
Review №100

Good friendly service

Information
6 Photos
100 Comments
4.4 Rating
  • Address:1645 W University Dr, Edinburg, TX 78539, United States
  • Site:https://smart-phone-medic.business.site/
  • Phone:+1 956-329-1176
Categories
  • Computer repair service
  • Cell phone accessory store
  • Cell phone store
  • Computer support and services
  • Electronics repair shop
  • Electronics store
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:10am–6pm
  • Friday:11am–5pm
  • Saturday:9am–8pm
  • Sunday:9am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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