Awesome and helpful staff! Great prices and they really work with you to get tou what you need
Sales Person was very helpful in helping select the tires for my daughters car. He was very professional, polite and knowledgeable. They done with the installation of my daughters car within the time promised.
Helpful and kind. Goes above and beyond whats necessary to take care of your situation. Highly recommended.
Great service and considering the amount of people waiting, the wait was not that long. Good job!
Discount Tire company staff are OUTSTANDING! 👍 theyre quick, professional, friendly and very knowledgeable. Always a pleasure coming here for my vehicle tire needs 👍
You can get your tire pressure checked and filled for free. They also let you know the status of your tread. Staff is friendly and the experience is painless. Buying new tires is a pain, but they try their best to make it pleasant.
Always I have bought tires here because of the insurance is good if something happens with your tire you can go to any store . I had that experience cause I bought my tires in McAllen once then I was traveling to Houston and just reach one store and they replace the tire. I will recommend this service.
They are always nice, especially this location. The workers I was dealing with always had your best interest in mind, not theirs.
Its was a great experience/ they were fast and efficient/ great service and the young man Jose updated me 2to3 times recommending highly
Great staff and prices. I would suggest making an appointment if you need tire service, it will save you a TON of time!
Christian Polanco, Mikaela, and the entire crew at this location provided me with thorough, efficient, friendly help for my scheduled truck tire maintenance and ATV tire purchase. I have been coming here for years and will continue to do so!Thanks a million!
They All Did An Awesome Amazing JobMost Definitely RecommendThem.God Bless.
Great service in and out in less than an hour got 4 new tires installed.
Great Service! Great Staff! Thanks Manny!!👍
They checked my tires 3 times for low air and they filled them up for free. They also advised me it was a nail in my tire. When I got the time, I went back, and they fixed it for free! Definitely recommend this place. I will buy my next full set of tires here, thanks to their humble services.
The folks here are eager to help and get to work asap....friendly...you want tires? This is your place!
Excellent service on tire repair. Wouldnt go anywhere else.
My oppinion about them is that they do a pretty good job and fast am realky really satisfied.
Nice friendly staff. Replaced four tire in under 30 minutes.
Very happy with their service. It was quick.
These guys are courteous, friendly, and very helpful. This is the only place I go to!!
Very friendly and helpful staff. I like the new option that I can set up an appointment online then check in on my phone when I arrive.
Very good service. 4 new tires in 35 minutes. I was there at around 1:30 on a wednesday afternoon.
I had a amazing experience there. The customer service was top notch!
I appreciate the fact that they will fix your flat tire at no cost to you (assuming you purchased the tire there, of course) and they work fast -- even on their busiest days. Every employee that Ive been in contact with has been friendly and professional. They even provide bottled water and coffee while you wait. I would definitely recommend this place for your next tire purchase. They have locations throughout the Rio Grande Valley and San Antonio.
If you want your rims all scratched up take your car here! Ive had both front tires put on about 6 months ago from a different Discount Tire location and they were very careful with my wheels no scratches. Came here 9/22/20 to get passenger front and rear tires changed and all three rims are scratched with paint missing. I even told the sales representative for them to be careful. Yet all 3 are all scratched up!
Came down to the Rio Grande Valley to visit family and was asked to run an errand to help drop off a vehicle for new tires. San Benavides met me at the door and was extremely helpful and informative. I want to give recognition to this gentleman for the level of customer service I did not expect to receive here in the Valley.
Service is exceptional!Very Busy place, too much traffic and congested in there. Need to expand it with all the $ theyre making.
Knowledgeable staff!
Ok. Had a hard time finding my account. Very busy.Not crazy about the help.
Outstanding experience and a $70 rebate!!Needed to purchase two tires, since price was a great value I ended up purchasing the set of 4.While searching for the tires online I noticed there was a $70 rebate on those particular tires and although I was initially skeptical about it because of past experiences elsewhere, however after purchase was completed I applied for rebate online and to my surprise rebate card arrived within one week. By the way I’m highly satisfied with Bridgestone dueler tires. Thank you Discount Tire Edinburg!!
I went there with a flat tire, not knowing if it was just a flat....or needing a new tire. Within 30 minutes they fixed the flat, rebalanced, put my spare back where it was stored (no easy task). My dog and I never left the truck. NO CHARGE! That is their policy. I had never bought anything there before.......but in the future they have my business.
This store is always busy so be prepared to wait a while. That said, staff is friendly and they carry pretty much any tire you need. If they dont have it in stock they will source it from one of their other locations usually that same day.
Javi helped me out in making sure my tire was changed due to a screw being stuck to my tire. He was extremely informative and super polite. Im beyond happy and pleased with the service. Not to mention I was seen a whole hour before my appointment time. HUGE PLUS!!
Thanks Darien and to the techs for the purchase and install for my new tires. Car rides way smoother and less road noise. Install was quick af.
Dude! Discount Tires is the place to go for anything tire related. These people are professionals and extremely friendly. They get the job done right for an amazing price. Very clean and fast. They fill up your tires for free too!
Incredible team, I came right as they were closing and the staff was nice enough to check my tire. Manny C and his team were super friendly and accommodating :)
Fast service, friendly staff
I was surprised by their kindness and business model. I was assisted with generosity and professionalism. Certainly one of the best local experience
Awesome experience. Everything that was explained and promised was what was sold and installed in record time. Manny and the rest of of the staff were friendly and respectful. Great job Discount Tire on McColl and Trenton.
Fast service, friendly staff.
I expected the worst when my car showed the tire pressure warning for the second time this week. I showed up here and within the early morning hour, they fixed up my tire for free!! Thats absolutely insane. Im definitely coming here in the future for any tire related problems!!
Great service!
Attendants are very polite and helpful. Very honest. I always come to discount tire.
Good service and fair price
Excellent service as always at discount
I always love the way they treat customers and also the service is fast and great!! This is my 6th set of tires from discount tires.
Great service as always.
Great service
Friendliest and most helpful staff in the world! They were about to close (literally one minute) and I came in to ask for a quote, turns out I actually had a flat tire and even though they were closed they opened the garage back up, fixed my flat for free, and I was able to buy my new tires (which was why I went in the first place) and have them put on the same minute. Best technicians out there. Great value and great quality tires. Definitely the best in the business.
Good prices and they are willing to help loyal customers with payment plans. Respectful and professional I suggest Discount Tire as the place to go
Friendly staff. Well organized for a strict quarantine. Ghe psrking lot is limited for a smooth flow of entrance and exits but nonetheless, very organized.
Super fast and nice! Lets go and roll out of there👍👍👍
Best prices and friendly service. They take care of things quickly! Love their location too! Much better than going to a dealer or hole in the wall place.
Great service you can count on!
Bought some tires on September of 2018, when I came in for my installment appointment the employee told me someone sold them. I guess they didn’t put notes, right? No big deal. They gave me better tires for the same price. I was tight on money for a while and I mentioned to the salesman this might be a problem in the future as the tires would probably be priced differently in the future. He said don’t worry, bring the receipt and we’ll honor the same price for the front tires. I’m finally able to afford new tires and when I come in they won’t honor the tire price like before. They explained that tire prices change. When I argued that the salesman made a promise the manager told me he didn’t put any notes and he no longer works for the business. Wow. No notes again. Seems like they have a communication issue and the customers end up paying for their mistakes. Won’t be doing business here any longer.
Worst place to come maybe its just this one but I came to get my tire fixed because I had a nail in the tire and its taking an hour just to take out one screw but people who bought tires and got here after me are all going in front of me maybe if I would have bought a tire Id be home already. I could have gone to a hole in the wall tire place and paid 6 bucks and Id be home already. Never come here to fix a tire.
These guys are awesome. They are always super friendly, very knowledgeable. Thank you for your patience. Every time I visit, everyone has a great attitude and everyone is always very helpful. Please keep up the great work guys, we as customers really appreciate the excellent customer service.
Sammy, the gentleman in the front desk was extremely helpful. We both had a friendly conversation, and he even taught me how they analyze the tires and how they can tell if it’s time for a replacement. He also gifted me a tire pressure reader/measurement tool. Great staff! If you’re feeling sad about a tire issue, I recommend going to this place, very helpful and friendly and would make your day better.
9/1/18 (11:20am) My husband had a low tire and went for an air check. The guy outside putting air in the tires was extremely helpful and friendly! His attitude was great and seemed very happy to help. I wish we would’ve gotten his name or had cash at hand to tip him. It’s very hot outside so the fact that he can still keep a smile and positive attitude in this heat says a lot about him. Keep up the good work and thank you for helping us!
Replaced 2 tires and rotated the other 2. Good prices and fantastic services.
Suprised by the great and fast costumer service you can tell that the people ghat work here like their job. I would recommend d this place.
Always great service!
Great service as always. Israel and Ozzy helped me out. They price matched offer from Walmart. First class company!
Hands down the best service in the auto industry. Period. I will always come back to these guys. Sammy and Brandon are the best customer service reps in the valley.Is everything always going to be perfect? No. But the way they take care of their customers is what gives them 5 stars. I’d give them 10 if I could.I had an ongoing issue with a set of tires I bought from this location for 6 months and after numerous tomes trying different things to fix/ help the vibration coming from my tires they gave me a whole new set without me having to get upset or ask for them. Class act and forever have mine and my families business. Thank you guys!
Friendly professional service as always. I was just really disappointed that I had a flat fixed and 2 days later upon looking at the rest of my tires, they appear to be defective. Although these are relatively new tires from the dealership, I would assume they would of noticed this for two reasons. One, my safety, & 2, a possible sale of a set of 4 tires instead on 1. Not sure how they could of missed this. I will remain a customer as they have reasonable prices but will bring this up next time I am in need of tires. (Hopefully they are covered in my warranty.)
This place is a blessing! Showed up on a busy Saturday and was greeted by a super friendly staff. Sammy Benavidez was beyond polite and prompt. When I returned later in the day to pick up my vehicle, despite being even busier than before, he spotted me and took care of me right away. Handed me my keys and my receipt and I was on my way. Nail in my tire on a brand new car and got it repaired hassle free at no cost to me. God bless Discount Tire!
Awesome as always. Great service
I will never get tires anywhere else — their warranty is awesome & will even sell you warranty on the tires that came w your vehicle so long as they are new! warranty covers the life of the tire, if they can fix it they will do so free of charge. Always super helpful & customer service is great, & NEVER any pressure to get you to buy new or overly-expensive tires which i really appreciate.
Crooks. Held my vehicle for ransom. Went in for a tire rotation and walked out having to buy two new tires because one of the original tires could not be fixed ? They would not even put the spare on it because it was too old. The crooked part was that the individual who looked at the tires knew their was an issue before they removed the existing tires and failed to let me know, instead holding my vehicle for ransom and forcing me to buy new tires. Made up a story about liability issues. Ever heard of Transparency?
Great service!
They’re so considerate of your time. I always see them running from car to car trying to get things done quickly yet efficiently.Very nice and polite front staff. Reasonably priced tires and they even offer warranties.Best discount tire location by far!
MY EXPERIENCE WAS GREAT! IN AND OUT WITHIN :45 MIN. FOR TIRE ROTATION/ RE - BALANCE OF TIRES FOR MY TRUCK.EXCELLENT FRIENDLY SERVICE !!!
Incredible service, nicest employees!! We had a blowout on a 7 hour car trip home 20 minutes into our trip. I called Discount Tire at this location and spoke to Andy who was absolutely the nicest person! He assured me he would get us in quickly and back on the road to get home. Stellar service!! Commendable employees! Highly recommend this location
After one year of purchasing some tires, this place still treats you with the best service, and they honor their word, when they sell you a product, and they tell you to come back that rotation is free, you better believe it! No gimmics, no added pressure of any kind, and their word is good! Outstanding service, and very courteous & happy staff!
Best prices around and exceptional service.
Ive been buying my tires here for years! The staff is always so friendly and quick. You cant beat their prices on tires. This time I bought all four tires and I was in and out in about 30 minutes!
Good custumer service
Very busy! Had a nail in my tire. Did not have my brand of tire in stock to replace.Had to get one from another from another store.They got one mounted very quickly. Been a Discount customer for years😍
Always a satisfied customer..... Great customer service and i was out in less than 30 minutes.... Good job Discount Tires
I want to thank the gentleman in the front counter I wasnt able to get his name but he did really good in explaining to me what was wrong with my tires good thing theyre still in great condition so I didnt have to replace them and for the gentleman that worked on my tires I thank you so much for keeping me safe on the road. Love going to this discount tires great thing is I didnt have to wait long because I set up an appointment online 😊👍
I am thankful they are honest and quick! I was told elsewhere i needed to buy another tire. I forgot I had bought the tires here, so I decided to get one more opinion from Discount Tire. They fixed the flat for free and I didnt have to purchase another tire.
Staff is super helpful at all stores!
Great service! Will continue to come to this discount tire! I needed to patch a tire, guy helped me out and took my car in quickly since i was on my lunch break. Oh and free of charge!! Thanks! Keep up the good work
This is the best business in America. The team here in S. McColl Road is awesome. Great job! They gave me 2 new tires for free! I am so very grateful!!
Superior service! I feel that Discount Tire is my own personal pit crew! Thank you!
They have been very helpful when Ive gone. Only downside Ive experienced is that they close at 6 which is fairly early. I got out of work at 530pm to find I had a flat. They closed before I got there so I had to go elsewhere to have it fixed despite having a warranty with them. I have gone during operating hours and had my tires rotated for free since I purchased tires from them.
Great service and very knowledgeable abundance of new tires
Was in and out fairly fast
Great service outstanding staff
All around great service and friendly staff!
Exceptional service, far above average. Fair pricing. Fast repair times. Clean facility. This company hires people of excellent work ethic and character and has a culture of world-class customer service.
I have always had amazing service at this store! I recently had a screw bolt in my front tire, and because I had purchased the recommended certificate when I purchased the tires it was repaired for free. They also replaced the tire sensor at no charge. The gentlemen are very knowledgeable and have excellent customer service skills!
I honestly was expecting to take probably up to an hour to get a leak in my tire fixed. It took less than 30 minutes! 100% outstanding service. I will be back, i am glad i bought my tires here.
Out of 3 reps, only one of them was nice and had time to talk to me. Had a flat tired and the first rep was friendly sure but when it came down to listening to the issue I had. I loved discount tire when I was up north but here?? I dont think they follow the same policy or process... Friendly front but bad service
Driving around needed to get tire ur pressure checked did not know where to go. Then I saw Discount tire was checking tires; got in line. The young man, shirt his name on it, Ben, he was very helpful and explained about tire pressure changing due to the weather. Thank you for your help Ben.