Erika Garcia is the best agents always so nice professional and attentive to my needs hopefully she never leaves the company ❤️
Excellent customer service from Erika Garcia and very professional.
Great experience, friendly and professional staff. Luisa Dominguez was very informed of and reccomended the best insurance at an affordable price. I received my quote and switching was an easy decision. Always the best.
I want to give a BIG shout out to your fantastic insurance agent Linda Loera. She knew exactly what I needed for my coverage for my vehicles; She was very knowledgeable and helpful. She called after my policy came into to force to make sure everything had run smoothly. Excellent customer service⭐️⭐️⭐️⭐️⭐️
Excelent customer service! Staff there always answers my questions in a very efficient way. I have been to the office a couple of times to make changes on my insurance needs and the agent Juan Cazares has come out of his office to make sure everything is being handled properly. All I have to say is that, Yes price for insurance have gone up in the past year, but I know that anywhere else I go, I will not be getting the same customer service.
Awesome customer service!!! The staff is very friendly and knowledgeable. They always make sure all my questions and concerns are answered.
Staff is friendly and attentive. Linda is meticulous with her insurance policies and thorough with her information. Answers are conclusive and comprehensible.
We’ve been with State Farm since 2011 and our experience with the staff has always been friendly and helpful. Most recently, I was assisted by Yanira who helped me in financing my vehicle. She was terrific in her communication and even brought me the forms to sign, along with the cashier’s check that I took to purchase my car with at the dealership. Yanira and her stellar customer service made the whole car buying/financing a positive and wonderful experience!!
LUISA was excellent in our latest vehicle addition. Very appreciative of her service. Being with State Farm and Juan Cazares for over 20 years, we have high expections and she surpassed them. GOD Bless.
I know rates have gone up but as long as I can afford the premium I will stay with his office because I always receive exceptional customer service from everyone there. They always return my calls on a timely manner. when I had claim they went out of their way to help me out.Mr. Cazares is always available on his cellphone, I mean what insurance agent gives out his cellphone number to his clients.
Linda is the best agent!! Very knowledgeable and helps with any questions or concerns. I highly recommend seeing her!
Excellent service, staff is really nice and helpful, questions are answered very clearly and quotes are given fast and with several options! Ask for Leslie Villanueva, she’s very nice and friendly!
I recommend every agent, they are good at what they do, and they will always accomplish on what needs to be done for the customer. They are really friendly and easy to talk to.
Awesome Staff & Awesome Service..Professional & Knowledgeable..Thank You Leslie For All Your Hard Work..😉
I’ve worked with Leslie for the past 4 years and she has been very efficient and has always handled my questions efficiently. I congratulate Mr. Cazares for such a great employee.
Yani, Kandy & the rest of the staff at State Farm helped my husband & I out so much. Not only did we reduce our auto insurance, Yani helped us refinance both of our vehicles & got us a much better rate! We live out of town, so Yani offered to stay way after hours to make sure we were able to get to the office & complete everything in one day. We loved the service we received & immediately began recommending State Farm to others. Thank you ladies for everything you helped us with! We appreciate it.
Yani was such a life saver in my families time of need. She helped us jump through the hoops of the tax collectors office and Bank of America so we could get the title to my late father in laws truck... She stayed on top of my issue and was able to fill the gaps and find a resolution... Thank you to Yani and State Farm.
Kandy Garza has always been a great help! She is very friendly, knowledgeable and professional.
Very welcoming every time I walk in! Staff is very knowledgeable and detailed in going through all of my questions. Im a very pleased customer!
Staff is knowledgeable and friendly. My quote was given quick and cleared information provided..
Amazing customer service were able to help me with my commercial policy needs. Even met the agent he gave me his personal cell if I had any questions or concerns. I could see why they got business of the month with the city of Edinburg.
Outstanding customer service. The employees were very professional and seemed to really love what they do. Thank you so much for all the help.
Great customer service! Kandy is always willing to help.
Great place. Great staff. Linda is always helpful.
Im a very satisfied customer of this office, I have had my insurance with them for a couple of years now, and one of the reason I switched over from my previous insurance company is the customer service they provide. Everytime I call, I get the answers I need. I even got a gift card from them one time because it was customer appreciation month, how cool is that? All I have to say Juan Cazares and staff are really the good neighboor that is always there.
Great experience! Leslie was amazing in helping me to transition with State Farm.
Been with statefarm for almost 7 years i had never experienced the worst costumer service till now i called in one day to see why my insurance policy had gone up and they could never give me a straight up answer well i have now cancelled my policy with them and went to all state instead. I just hope in the future they need to improve in there customer service and keep there customers happy.
Ive had other insurances and always come back to State Farm. Theyre prices are reasonable and usually the best when compared to others. They also have a variety of ways to get discounts.
We have been with state farm for years and have always been treated kindly. Big shout out to Yany!
Girls always provide great service and are able to assist me with any questions that Ive ever had. Leslie always gives me a courtesy call to remind me of my insurance payment.
High recommend, Linda is Very knowledgeable and was very helpful with explaining the policies.
Exelent service, they welcome you like family.
Amazing customer service! All the staff is very attentive when guiding my insurance needs.
Friendly staff, very helpfull good rates
Good customer service helped me when I need it most.,
I am with this agent since 2005. I was always very satisfied with these guys and I strongly recommend them.
Excellent service, very friendly, answered all of my questions and informed me of all the options for my needs.
Staff was very helpful and knowledgeablecourteous and friendly
Outstanding customer service!! Staff is extremely friendly and knowledgeable.
Hi just FYI Ive been with State farm insurance and I highly recommend them especially the people at Cazarez in Edinburgh Texas.
I called this location 2 weeks ago and they asked 100 questions to then give me a rate And told me we can sign up up today.well yesterday I call back to sign up, the girl asked only questions about me, nothimggg, about my building, and it was maybe 4 questions. aside from she was veryyyy lost, you would think she has never heard of the words general liability for a commercial building. to then tell me, we cant do it cause u need 2 years prior coverage.I then told her, do u realize u asked nothimggg about my building, the square footage, the age of it, how long in business, what coverage, what options, how much coverage, the traffic in my store, ..............derrrrrr, you would think I sold insurance in my past and to think this is who one is gonna trust to cover someone in a time of crisis?YIKESSSSSSS I WOULD THINK TWICE ABOUT THIS PLACE
Excellent customer service. Always returns my calls in a timely manner with answers to my concerns.
Great service from Luisa Dominguez and the office staff
Leslie was so kind and helpful!
Very bad customer service !!!! NEVER RETURNED MY PHONE CALLS!
Excellent service.
Worst Customer service ever! They dont follow through with their work. They need a supervisor or someone that checks their work because no one there ever follows up or finishes what they start. And prices keep going up and they say its the state of Texas!
Worst customer service ever if you call with questions about your policy they never, neveerrr return your phone calls, Im pretty sure they dont care about these reviews but they should pay more attention to their customers.
Excellent customer service!!
Excellent customer service
Excellent service!
Great service
Extremely helpful
Cool place
Very good attention. Very cordial Almost everything is solved by phone.
Excellent service they were of great help to answer all the doubts. 👍
Good polisas
Excellent service
Excellent first-class experience
The number one in the whole valley