They did a fantastic job. They were on time, extremely professional, diagnosed the problem quickly and explained to me how they were going to fix it. While working he was focused on working and got the job done fast. He left the area clean when he was done. I was super impressed with their service.

Basement drain backed up and Niko was able to clear it out and provided me with great knowledge on how to avoid it in the future!

For timeliness and efficiency they get 5/5. For pricing they get 0/5. Less than $20 worth of parts, 25 minutes in and out. $495. That was the cost to repair my fill valve and flapper in my toilet. No value what so ever. Professional, responsive and efficient, yes. Value, none.

He came in quoted a price and fixed the sink. Fast friendly and professional. We would recommend and use them again.

Niko was very quick to respond and fix our plumbing issue. Very professional and personable while he was here. Problem has been resolved and Niko was only here for about an hour. Great service!

Niko was friendly, straightforward, easy to work with & didn’t leave a mess. Checked with me before doing any work.

Called 6 other places all said service was Monday at the earliest. Roto-rooter were able to do the job and be out in under 2 hours Sunday night. Jake was amazing, highly professional, and made the whole process delightful. Price was a bit higher higher when compared to the competition, but well worth the timeliness and service.

Niko was professional and explained everything perfectly. We will definitely use this company again.

We have an older home and need to clean our main sewer every 4-5 years. Roto rooter has always sent respectful professional service members to our home. Don’t hesitate to call them.

Nico was friendly and helpful. He unclogged the drain- just what we needed!

They were able to fit me in within an hour of my basement taking on water from a clogged laundry drain. Nikola did quick and excellent work clearing the drain and the water. Thomas also came out to review water restoration options and advise me on how to mitigate mold growth. They were both friendly and professional, wearing PPE and maintaining distance. Glad to have a six month guarantee on the work as this drain has given us problems before. Would highly recommend.

Our technician Jake was absolutely wonderful and extremely patient with our household! He addressed all of our concerns and was extremely efficient and clean with his work. We were in a full-blown panic when things were backing up (especially since we had guests staying) but Jake was able to get everything resolved. Totally would use again!

I live in a condo and our kitchen sink backed up with horrible foul smelling sewage. After 7 hours of trying to clear it myself with a family member, we decided to call roto-rooter. They sent out their plumber Jake and he was FANTASTIC. He was concise, to the point, and very professional. He was also very understanding and easy to have a conversation with. Jake got the work done in less than an hour and cleaned everything up for us as well. I highly recommend Jake and roto rooter!

I had a block in my sewer line; I called Roto-Rooter and they were able to quickly get me on their schedule. The arrived on time (actually offered to come earlier than the window) and solved my problem. Ive always been pleased with the professionalism of my service technicians.

Technician was very good about explaining the issue and our options. He was very professional, arrived quickly, and performed the work quickly. We were very happy with the service.

Everyone was polite. The timing estimates were accurate. Very pleased with this service and will use them again in the future.

Niko was efficient and friendly. Great service!

The tech was here within 30 minutes to unclog my toilet. He was fast, proficient, and professional. He introduced himself right away. Other businesses don’t. I am pleased with the service I received and will use Roto-rooter again and recommend them.

Great customer service easy to work with and took time to explain everything.

Clogged kitchen drain cleaned out. Great service!!

Nicholas was very professional and thorough. He went above and beyond to explain what he did and the drain is fixed. Fast and responsive. Very good experience. I highly recommend.

Sceduled appt for today between 8-12 and they just called and said they were not gonna make it. Thanks alot folks for your lousy customer service.

Excellent job! Niko was fast and efficient also, very professional. Will use these services for future issues.

I called at 11am and they were here by 1pm. Unlike other plumbers they do not charge you for a fee just to show up. They were in and out relatively quickly. They even sent a camera down my main drain at no charge.

Nico and Luke were very helpful and professional. Price was reasonably for a same day main line drain clean out.

Technician was on time, super helpful and gave me lots of tips. Definitely would call again.

Very quick, professional and overall a very nice guy.

Highly recommend. Jake was super helpful and courteous. Will absolutely use Roto-Rooter for any future pipe cleanings or general plumbing issues.

The plumber came on site. And was kind and courteous about the puppies being a bit annoying. When I showed him the problem, he was able to cable the line and get the obstruction cleared. He was super kind and good at his job I would highly recommend to him to everyone!

Niko was prompt, professional, and great to work with. Same day service helped us out in a pinch. Thanks Niko!

On time. Professional. Great results. Called at 4:00 am and got a appt for four hours later under non-emergency. By 9:00am it was done

Quick to arrive and information was given before any work was begun.

Brian did a phenomenal job! He was professional, informative, and a definite problem solver. He was able to walk me through everything quickly and easily. He was able to clear our main line that was backed up quickly so the water restoration team was able to get in sooner and deal with the aftermath. Highly recommended if you have any plumbing issues!

Nikola was very helpful and did a great job fixing the problem.

Kind answering service and technician was polite. I sent him away after he quoted $405 for a simple kitchen sink clog.

Jacob Z did an excellent job, provided me very helpful advice and information. Excellent service.

Nikola was very professional and timely. Drain cleaned and life is back to normal.

Nicola was very professional, speedy and thorough!

They were extremely responsive showing up within an hour of my call and had the drain unclogged within a half hour!

Both the office and the field technician did a great job thanks Kevin I call Roto router for the tough stuff

Someone came to my door in less than 2 hours from my call for a free estimate. Jake was professional, answered my questions, and double checked he did the job right. Very impressed with his service

Juan the technician that came out was very professional courteous and explain information in detail for me on what needed to be done. Juan also he went out his way to show me shut off valves and things that I needed to know but I did not. He was very professional knowledgeable and was willing to show me an answer all questions. I could not have had a better experience with Juan.

Chris#7520 was kind, professional and took care of resolving the issue. Much appreciated

Roto Rooter was responsive in setting up the appointment and their service technician, Nico, did a great job!

This was my first time needing to hire a plumber. I read reviews and decided to go with them. What a mistake! I was completely taken advantaged of. The plumber scratched my door, scuffed up my floor and made a big mess. He charged me $30 for a drain cap, which I found out is actually $5 at Home Depot (wish I wouldve known that earlier). After removing his equipment he sat in his truck for 20 minutes looking at his cell phone. I was overcharged for services. I will NEVER use this company again! BUYER BEWARE!

Brian cleaned out my main line in addition to the washer overflow sink. He was very professional. Done quickly but thoroughly. Left the area as he found it. Gave excellent advice on how to keep my pipes from becoming clogged again.

Very fast and professional service. Jeffrey my plumber arrived before my scheduled time and took care of our sewer line very fast. Would highly recommend this company and their employee Jeffrey!

Andrew was great! Super friendly, quick and offered a lot of great advice and tips for next time. Great service.

Tech was on time, professional and very nice to deal with. There is no service charge to come out which I thought was a great deal but then felt their pricing was pretty high for the work performed. Kind of like get in the door, you want it done do you just go with it. Got another quote from another company $150 cheaper but needed to wait. Lesson learned

Prompt excellent service. Explained fees and action plan ahead of time. Very knowledgeable and competent. Had drain opened quickly. Fast friendly service.

Very friendly service on time and very informative!

We had an unexpected back up from our basement drain late at night. I called a couple of places that were either closed or charged a significant fee to come look at it. Roto-Reuter was able to come out to look for a free consultation, fairly quickly for a late Sunday night and took care of it. The cost was reasonable and the service men were friendly and professional. Id use them again.

Straight to the point. Got it done.

Excellent service! Both gentlemen were extremely friendly and explained everything in detail. They also did a fantastic job of maintaining CDC guidelines so that we all felt safe. Would definitely recommend and will use again! Thank you!

Brian 936 was very quick, professional, and well prepared when he showed up for a plugged main line in our house. He was upfront and honest and my wife and I were definitely impressed with his customer service! You guys do a great job! Thanks for your service!

Juan was great. He explained things in terms that were easy to understand. He was very thorough making sure i understood what the chargers were and what he would be doing. Will definitely use them again in the future if need be!

Andrew and Gervy came out and cleaned my main line. The were fast, professional and performed excellent work. I would highly recommend! A+ gentlemen!

Same day fast and professional service. Highly recommend.

I have scheduled an appointment with this company and the maintenance guy arrived on schedule date and time. He looked at the issue and rather fixing my working garbage disposal he was just insisting to replace the garbage disposal and he said he haven’t worked on that type of model one and I refuse to replace my existing disposal and he charged $69 bucks and just left . I really feel they don’t have much experience and rather they just only replace with new ones which are so expensive.

Mike was professional and knowledgeable. Did a wonderful job, helped explain the process of what needed to be done. Would definitely call this service again.

Service was on time and prompt.Employee 936 Brian was vary informative and to the point. He provided a hand full of helpful tips and recommendations. Would and will call for assistance again.

Matt A. was awesome. Explained everything he was doing along the way and stayed a couple of hours on a Sunday night until the job was completed. Great service.

Turns out drain was Ok. He told me how to keep all drains clean. He was very knowledgeable and helpful. I will definitely use this business again!

Our technician Chris was a total pro. He showed up within an hour of our call. Fixed a bad drain and was on his way in an hour. Could not be more pleased. Totally recommend Roto Rooter.

Jake was very quick and thorough, gave me a good understanding on what he was checking for and possible causes.

The service man was friendly and straight to the point..he gave me a quote and started work right away he took about 20 min. Good job

They were able to get someone to my house same day to assess a sink clog, and ended up finding a bigger issue/leak needing attention. I feel confident that repairs are being done correctly and professionally.

Travis came out promptly on a Friday evening when the sewer line backed up. He handled it with professionalism and took care of the issue immediately and skillfully. A few hours later, after what seemed like a catastrophe, our household is back to normal. Highly recommend.

Fast and convenient- overall good service

Travis did a great job. He was very professional, friendly and on task. I couldn’t have asked for a better tech. Great hire Roto Rooter!Neal Hildebrandt

Everything’s was great on time. Very efficient. Came out cleared my drains. Thanks

The tech was extremely professional and friendly. He knocked out the job quickly and then left the area clean. I couldn’t be happier with the service.

Travis, with Roto-Rooter, was at my door within an hour of my call on a Sunday night. He was courteous and professional and had my tub drain cleared in no time. Highly recommend!

The service professional was prompt, friendly and solved the issue very timely. I would absolutely use Roto-Rooter again and will recommend to family/friends.

Brian did a great job, and was at our house around 9 pm, only 40 or so minutes after we called. Very satisfied overall.

They came out on a sunday within two hours of calling them. Fast, easy and explained everything well. Reasonably-priced. Problem solved

Andrew was our roto rooter guy this time aroundHe did an awesome job .he was early and kept us well informed. The guy we had before this did none of this and also forgot to put one of the screws back that we noticed after he left. We didn’t know the other guys name. Thanks

Easily was able to make an appointment and they were out to my home within a hour. The technician Darrell was very friendly, professional and he was able to clear the clogged drain!

Show up on time and took care of my clogging issues. Very friendly and nice. Explained what the issues was and got it taken of fast. 5 star! Thank you for coming out and took care of my headache.

We called late at night with an emergency plumbing issue. We knew we would be able to get a visit the same night. Tech arrived on time, was respectful of COViD safety protocols, fixed the problem without making any mess. Also fixed a related issue that would have been annoying had he not. Andrew was super pleasant and had reviewed our service history, even though it was midnight. Solid experience would use again 100%.

Andrew was very efficient and knowledgeable. I had a late emergency and he came quickly. If I have another emergency I will definitely request Andrew

Very happy with Roto-Rooter service. Technician, Josh, was professional and polite. Problem was fixed quickly.

Andrew was awesome! Explained everything carefully and clearly and was so professional. Very competent. Would definitely recommend!

Andrew and Gerve were very professional and good at explaining what they were doing. We would definitely have them out again to clean our sewers!

I am changing my review due to the fact that the owner of roto rooter called me personally and worked to make the situation better. See below.This part of the service is what I gave 2 stars to.Sewer line was starting to back up. Roto rooter called to snake the drain. They did arrive on time. They ended up getting the snake cable caught in the line so they cut the cable by the basement clean out and left it sticking out of the drain.. And said they were not responsible for getting it stuck and I would have to have the street dug up were the city line meets my line. I was told it would cost $10,000 to dig up the street to remove their sewer snake cable that was stuck. I said I would need to think about what to do next. For this they charged me $379.00.I talked to the citys utility superintendent they came out and put a camera down the line and it showed that the roto rooter cable was way into the city line and twisted up so it would not be able to be pulled out. The city superintendent talked to the owner of roto rooter and explained everything while the city crew also tried to remove this cable. No luck after many hours of trying, and they would come back in the morning. The owner of roto rooter then sent their sewer solution specialist to talk with me and he said he would be back in the morning with a technician to try and remove the cableSo this morning on schedule the roto rooter specialist and one of their best technicians arrived and resent the camera down the line and confirmed the location of the end of the cable was into the city sewer line. After a short time of manipulating the camera cable and the cut off snake cable thats was left in the line they were able to actually dislodge it and pull the damaged cable out of the line. So no need to dig up the street.

Quick response. Good, professional service.

Brian was very professional and inclusive with us taking the time to explain what he was finding and what we should be considering as he progressed. It is clear to me the builder of this home made some unconventional assembly choices which aggravated the situation for him yet he was diligent and after several hours achieved success! Ever grateful

They did a great job solving our floor drain issue. They arrived exactly when they said they would, walked me through the work and did a great job!

Andrew, and Gervi did a fantastic job at my home. They were fast and professional.

Andrew was a great tech. Came out diagnosed the problem within 5 minutes. Had it all fixed in less than 30 minutes. Very personable

Brian was great! He worked his behind off to get my main line cleared to the street.

Very professional. Quick work in an emergency.

They did a good job very professional

Jacob was great at explaining what the problem was and adding solutions for me.

Andrew was very professional, efficient, and worked quickly. We were extremely happy with the service.

Excellent service!

They came out same day and cleaned out a clogged drain. Fast response, friendly service.

We always use your services for any plumbing and drain related issue and drain and plumbingAlways on timeAlways professionalWe never had any issues after their servicesWe always had good quality servicesThank you

Came in solved our floor drain issue. Would highly recommend! Our technician was wonderful!

Service was quick and same day!