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Smittys Maintenance Repair and Collision
3301 Freemansburg Ave, Easton, PA 18045, United States
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Smittys Maintenance Repair and Collision

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Ur
Review β„–1

They were everything I want in a mechanic. Double checked prices before doing certain things, explained in detail what was going on. And very reasonably priced. I didnt feel like they were trying to upsell me in anyway (which was a first for going to the mechanic!), And they were super polite. Thank you so much πŸ’•

An
Review β„–2

Great place. Didnt have to wait forever to get an appointment and they did an awesome job. Will definitely bring all my cars here.

Te
Review β„–3

Worst experience I had ever had.1. Communication with customers was absolutely zero. My husband and I both tried to call them to figure out was is going on but they never pick up and never call back.2. Painted parts are very different from the body - I also posted a photo of the car to show. They tried to pursue me it is impossible to match the color but I know it is. At least not such a difference.3. It took a week less than 3 months from the day I provided down payment to day when I got my car back.One good thing - they cleaned the cat perfectly and even put antifreeze that was extremely low.

Co
Review β„–4

TWO bad experiences with this establishment - the first time my boyfriend had taken his car there to get new tires put on as well as some parts replaced, one specifically being a belt, on the way home from repairing and replacing the belt, the entire belt fell off the car in the middle of us driving. After giving them a second chance this go around (stupid on my part) for a simple inspection and oil change, i was informed that there were other things needed to be fixed in my car, I okd the fixes and cost and then received another call the next day telling me that they had DAMAGED ANOTHER AREA OF MY CAR WHILE TRYING TO FIX IT. Never will I be taking my business to this establishment again nor will I recommend them to anyone EVER AGAIN!

Da
Review β„–5

My family and I have been working with Smittys for 25+ years. Quality work, knowledgeable, friendly staff a++++

Os
Review β„–6

So I have never left review for a company similar to mine. But this one stands out from the rest and I guess I figure they are far enough away that it probably does not matter. Anyway. The professionalism and kindness that I just received from Kristen was definitely a TEN. I dont know the business owners name, but whoever you are make sure to hang on to that one.

Vi
Review β„–7

Coordination with insurance company, rental car and repairs - seamless. Great work!

Pa
Review β„–8

Very professional and prompt. Had inspection appointment for 8am, was taken right on time, inspection was performed in a timely fashion. Would definitely recommend this business to anyone. Receptionist Taylor was very pleasant and courteous. Will be back!

He
Review β„–9

Smitty’s is a top class, professional and knowledgeable establishment. Their staff is courteous, knowledgeable and professional. I recommend them to anyone for your vehicle’s needs. They get the job done right!

Do
Review β„–10

Friendly, courteous service. I highly recommend Smittys for all your car needs.Mrs Doris G

ca
Review β„–11

Thank you for helping out! We appreciate all of your help!!!!

An
Review β„–12

Friendly, personalized service.

D
Review β„–13

Love SMITTYS! This is like a family run place, you will speak to a person who knows you and your vehicle. I trust them not to rip me off. For the most part their prices are the best youre going to get in the area. Ive always been happy with their service.

Ro
Review β„–14

Everyone there is so nice and friendly

Mi
Review β„–15

Fair and reliable.

Tr
Review β„–16

This place is phenomenal. I would totally recommend this place and do recommend this garage for repairs, inspection, whatever you need. I brought my car there to get looked at and instead of lying and trying to charge me an arm and a leg they told me What was wrong and for me to take it back to the dealer. They could’ve easily decided to charge me but instead were honest and said I had a few recalls and printed out the recalls for me and told me to bring that back to the dealer. I have had other things repaired and looked at there, and they have always gone above and beyond for me. Very nice people and thorough. Definitely go check it out.

Ar
Review β„–17

Always a pleasure, never a problem, people are awesome, place is very accommodating (they lent me a car once for 3 days while my car was in service!!), I’m not being swindled, and..... COFFEE AND CANDY BARS!!! Truly love this place and thankful to live nearby.

Al
Review β„–18

I believe that two people you need to trust before you have them provide their service to you. They are your hairstylist and your mechanic. Smittys is a great place to put your trust in when it comes to your car. I have bought their service twice and have seen nothing, but perfect work and honest answers not to mention the great experience they have. I used body shop and the repair side and they both were great. If theres something more than five stars I would have given it to them.

Ri
Review β„–19

Took my car in for a routine state inspection and emissions test. My usual mechanic is an hour away because I just moved to the area. I knew going in that I had the car in tip top shape and wouldnt need anything. I noticed since I moved here that they work on local police vehicles here at this shop and figured they were a reputable place. I was right. Service was great. Extremely friendly office staff and I was in and out in no time without trying to be told that my car needed things it didnt. Great experience and they have earned a repeat customer in me. I would recommend this garage to anyone in the local area.

Ti
Review β„–20

Great experience! Had an oil change, they corrected a problem with a pin in the hub bearing that I had done at another unmentionable place in Allentown! Theyre keeping me and my family safe on the road. This is NOW my establishment of choice for all repairs, big or small. They treat you like family, especially Kady at the front desk! Thank you!!

Li
Review β„–21

Just Love this place. The guys who run it are great and they really saved my butt by letting me get an inspection 2 mins to closing time. I live in the area and always hear great reviews from everyone local, and my friend Syed H. always told me they were great and they helped him one time even jump start his car when he had car issues. Just a great home grown local car shop. with fabulous customer service, and a great looking, comfortable, accommodating service center. The best in town.

Em
Review β„–22

Fast, reliable service. Office staff is great and the work is done well and on time.

PM
Review β„–23

Excellent repair work, I was hit in the rear came out perfect thanks Smittys.

R
Review β„–24

I cannot say enough about Duane and his guys. I had an incident with my car and knew the paint would be hard to replicate. I was nervous about it but Duane assured me that it would look as it did. When I went to pick it up, it was indeed. Phenomenal job. Thanks again!

Bo
Review β„–25

Just got my Nissan back after deer collision. It looks like brand new. They do excellent work and treat customers very well. I highly recommend them.

Ph
Review β„–26

Immaculate work. Had some unfortunate events happened to me within a few months. My sunroof exploded while driving down the highway and my quarter panel area being hit by some random driver. Happened to stumble across their shop by chance when I was looking at repair shops in the area. Bought my car to the shop and was promptly given an estimate as well as a time frame to as to when the work would be completed. They met the time frame they had given themselves to complete the work both times Ive been there. Work is top notch, you cannot notice that there was any damage done at all to the car. Dwayne along with the other employees are great people willing to go above and beyond expectations of them. I would definitely recommend this shop for your future body work or repairs.

Ma
Review β„–27

I came in with something in my tire. They took care of it right away for me. Excellent service and everyone was extremely friendly. Highly recommend.

Se
Review β„–28

Took my Bmw here after another car hit it when it was parked. (Drivers door, front fender and bumper) The shops body work was great.. the problems started with them not paying attention in there work. The insurance company said it would take 2 to 3 weeks to complete the work. After the 3 weeks I got a call saying the car was done. Drove it less then 2 miles and had to take it right back. The car looked good but no one test drove the car to see how the steering was. It needed a new steering rack and wheel bearings ( damages from the car getting hit ). Five weeks later I called to see if the car is done..they tell me its done but never called to tell me. After taking it home I realize the driver side door was not locking (door that was replaced at the shop). Called and they said to bring it back and they will take care of it.. after two weeks and me calling them the car is done .. again.... I pick up my key to drive home and getting in the car the drivers side window is lined up wright and is getting stuck.... it didnt have this problem the other two times I picked up the car from this shop.. I didnt even say anything.. I will get it fixed somewhere that cares about quality work.I really think these guys did not know how to work on a BMW they took the job because it was insurance job and easy money I would not recommend this shop to anybody else

Ja
Review β„–29

Smittys fixed 4 of our work trucks. Repairs and body work, all excellent work and quick turn around, which is important with business vehicles. Professional and knowledgeable. Handles everything from state inspection, to major repairs. Reasonable pricing. I highly recommend them.

gr
Review β„–30

Honest, no-games, friendly professional service.Very reliable staff - Everyone was friendly and courteous, and all requested work was done on-time as promised and at or below estimated cost. I would definitely recommend Smittys to a friend.

KA
Review β„–31

Absolutely best service around. Quick and honest. This is the only place we trust for our vehicles.

Ma
Review β„–32

Needed a quick fix of a flat tire. They put me first and there was no charge! #2- Went in for an oil change and an allignment, they didnt charge me for the oil change. Highly recommended.

Re
Review β„–33

Nice place, treat my daughter and the situation with professionalism and courtesy

Da
Review β„–34

On at least three separate occasions there was no charge for service. Most recently, an alignment was indicated due to uneven tire wear. At checkout I was told β€œwe checked it twice. It’s in perfect alignment. No charge.”If you’re looking for an honest repair shop, look no further.

64
Review β„–35

Needed an inspection. they were quick professional and on time.

Ed
Review β„–36

Best shop in the area or maybe anywhere. The entire crew there does anything they can do to help the customer. Hats off to Sam, Duane, Kady, and the techs in the shop

St
Review β„–37

Great Place and the service is excellent and fair price for jobs done

Mr
Review β„–38

I brought my Chevy tohoe here about two weeks ago for some auto body repair. All I can say is WOW they did an awesome job and Dwayne was on top of it, he would call and let me know we’re we were with the repairs. Another plus was that husband approved which is not that easy! I have brought my car to other auto body places and never experienced the service that I experienced at Smitty’s. And when I went to pick up my car it was very clean inside and out which I’ve never experienced with other autobody places . Highly recommended! Thank You Denise

Ju
Review β„–39

Smitty’s is the best by far, if you are looking for good service and a truly honest place you need to look no further, Sam and the team there are excellent, a place we’ve learned to call our favorite - you always feel like family here too, They really take care of our cars and they always look out for what is needed most and what can wait so you aren’t flat broke after a visit to the mechanics- We love this place!!!

Cr
Review β„–40

Super friendly not trying to scam you like some places

Ch
Review β„–41

They did an excellent job on my car after I was rear ended. The work was amazing and the staff amazing. Thank you Smittys!

Co
Review β„–42

When to pick up my car and the bumper wasnt on and my spear tire was hanging nothing was put back even whent they got pay SMH.

Do
Review β„–43

Smittys provides the vehicle maintenance and repair for our entire fleet of vehicles. They have gone above and beyond in acquiring the knowledge to work on our specialty vehicles. Everyone at this shop is great to work with.

El
Review β„–44

Shop is awesome. They did a great job on my car. Fixed the car fast and it worked and looked great after it was finished. Also, the price was right. I will return to Smittys.

Je
Review β„–45

Smittys did an incredible job fixing my car after hitting a deer!

Ji
Review β„–46

Great, HONEST, customer service!! Truly one of the most honest mechanic shops remaining in the Lehigh Valley - no worries when having your vehicle(s) serviced here!

Ke
Review β„–47

Smitty’s assisted me with a dead battery. They helped me jump my car and then replaced the battery. Timely and professional. Thanks to owner Sam for all of your help!

Ra
Review β„–48

They were very friendly and knowledgeable. Great fast service

Ma
Review β„–49

So nice there, I dropped my car off for an inspection and totally forgot to renew my registration. Steph at the front desk was able to renew the registration for me so I didnt have to worry about it!

Vi
Review β„–50

It is a great place to take your automobile for service. Clean, fast and clear service.

Ky
Review β„–51

Great service the guys their are friendly and do a great job. had my car fixed quick and better than new

JP
Review β„–52

Hard to find an honest mechanic shop these days. Thanks to one of the owners Sam Wood for this one

Ju
Review β„–53

My dad has always taken the family cars to Smittys for all our mechanical work and state inspection. I recently returned home from college and realized that my state inspection had run out while I was away. Since I was leaving Pa. in a week for a new job, I didnt have much time to get this taken care of. Dad called Sam who got me right in and took care of it. I can only hope I can find a garage like smittys near my new destination.

Lo
Review β„–54

I was ignored almost one month no phone call with estimate

Th
Review β„–55

Best mechanic in the valley

Ke
Review β„–56

Smitty’s owner Sam assisted me with a dead battery that needed to be jumped and replaced. They were timely and professional

Ji
Review β„–57

Horrible. It takes weeks to get anything done with no updates.

Ke
Review β„–58

Helped us when we were in a tough situation.

Information
30 Photos
58 Comments
4.4 Rating
  • Address:3301 Freemansburg Ave, Easton, PA 18045, United States
  • Site:http://smittysofpalmer.com/
  • Phone:+1 610-258-5297
Categories
  • Towing service
  • Car repair and maintenance
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
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