I can’t say enough great things about Grant’s Automotive. They went out if their way to save the day for me yesterday & that means a lot to me. Prompt, helpful, courteous, honest & professional service. Everyone I came in contact with was an absolute joy to do business with. Customer for life right here. I wish i could give them more than 5 stars! ❤️👍
The front desk worker was not professional at all, she had zero respect. The lady before she had very well manners and answered with yes sir and was very polite definitely wouldn’t go back again after that.
Worst place ever. Went to fix my passenger side parking lights and got my car back with no passenger side headlights, no high-beam and no turn light signal!!!!!! I have a wiring problem that they made worse causing me to lose all my lights on the right side that I had fixed less than a month ago. I went to 2 other mechanics before them to try to fix my parking lights and had no issues with my other lights not coming back on. This place is ridiculous. I would not recommend this place to anyone.They didnt even inform me that my headlights stopped working when I went over to pick up my vehicle. Very poor customer service.
Had slight difficulties towing my lowered s4. But Mr. Grant took care of all of my concerns personally.
The owner is incredible. Office staff is top notch. Shop is super clean. Did not have any work performed there, but they towed my wifes Ford Edge after she was hit from behind by a distracted driver. Jeff and staff were incredible in their help. Took us to her car, helped us to get her belongings out and Jeff gave us some very helpful advice on dealing with the insurance companies. If I lived in the area and needed work done on my vehicle, I would most certainly take my vehicle to Grants, no question. Honest, helpful people.
Service provided by Tristan came extremely quick and he was a pleasure to deal with. Not only did Tristan help me out with the issue i called about, he also helped me diagnose another issue with my engine and offered great advice so that issue doesnt result in problems in the future.
The whole Grants Automotive team is great. The towing service, the office staff and especially the owner himself, Jeff. He takes pride in his work and has outstanding customer service skills. My dads transmission went out when he was visiting from Virginia. Grants automotive towed it to their facility and rushed delivered a new transmission and installed it within 3 to 4 days. Anywhere else you would have been looking at a week minimum. Thanks Jeff and team!
Excellent tow service
Super nice people. Shop is incredibly clean for a mechanic shop. Definitely a place worth visiting.
Ray was extremely helpful and making this experience comfortable
Very ignorant people going thru AAA waited an hour called them so rude and hung up on me. Going to complain to AAA they don’t need to work for them
Grants towed our 3500 Dodge. During the tow the driver did not realize the bed cover unlatched and beat our truck up pretty bad $3500 worth of damages. Grants (Jeff) told us they would take care of the damages if we got estimates. We have turned them in over a year ago and nothing has been taken care of. If you have damage from this company while towing your vehicle deal with your insurance company
Love The Place. If you need work done on your car in Easton you should go there!
They were the AAA-approved roadside assistance for my area, but they refused to travel 8 miles for the job. Hopefully AAA can find someone else.
Called about 1245 am to have a car removed that was illegally parked in my parking spot at my town home unit in easton md like i have done so many times before. The sign clearly says to call grants automotive. Well this time some guy answers the phone with a major attitude. I explain the situation and his response is at one in the morning. I work nights so my days are at 1 in the morning. So after he gives me the run around he asks for the address. I give it to him. His response is oh we cant get in there our trucks are to big you have to call some one else. That is a bunch of bull crap because i have seen several different grants automotive drivers over the last two years remove several cars from this parking lot for violations and all of the drivers were in tight driving situations. So in the past i had respect for this company for getting the job done but now there just like any other company out here half assed
Damaged my vehicle while towing it. Would not recommend call someone else
Honest and great work!!!
Very nice staff!!
Quick prompt
Too expensive