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Harrisons Automotive & Transmissions
8977 Mistletoe Dr, Easton, MD 21601, United States
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Harrisons Automotive & Transmissions

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mi
Review №1

Great and thorough customer service! Brion, explain all that needed to be done after an analysis text with graphics was sent! An up-front accurate price for servicing was given and was was completed when promised!!!! The waiting area, parking lot and the garage Bay Areas are ALL immaculately clean!!!! The Mid-Shore area is very fortunate to have the services of Harrison’s Transmissions! I HIGHLY recommend their services!!!!!

Ca
Review №2

Motorcycle runs great. Very pleasant people. I will return with more work. Bill was more than estimate.

We
Review №3

Easily one of the most pleasant experiences I have ever had getting my oil changed. You can tell these guys really care about their customers, and the digital report they send you after your service proves that. Will be going back to them for anything and everything car related in the future. Other mechanics take note!

Mu
Review №4

Beyond excellent service! I was able to get my bike inspected the same day. Huge s/o to my brothers Dakota and Doug who made this experience very pleasant. Highly recommended. Will be back for some bike mods!

BR
Review №5

Harrisons has wonderful service, great business! All staff was professional and courteous. Extremely fast service ! Would definitely recommend them for all your car needs.

Mi
Review №6

These guys are amazing! I have a Nissan 350z and the brake pads were worn and digging into the rotors, I just got a new bumper on the car and it needed to be painted the next morning. They went from getting my car done the next day… to doing the brake pads, rotors, flushing the brake fluid out, and they had my car back to me by 5pm that day because I said I needed my car back for the morning.

Ch
Review №7

Harrisons Automotive &Transmission is a great business for your automotive needs. I purchased a new vehicle and chose to have them do the MD inspection. I loved that I recieved electronic communication with pictures of my vehicle and notes about the inspection.Very professional, prompt, and friendly service.

Ti
Review №8

Very professional, quality care and Brian was extremely helpful to me! Definitely will be using their services from now on.

Be
Review №9

If you are not mechanically inclined this is a great place for you. They Will not take advantage of you. I love the xoxocar app and you will too. It takes the guess work out of what they recommend. They show you proof of what they recommend. NOT JUST THERE WORD! Where can you find that? Transparency is something everyone wants and Harrisons offers that with this app. They do everything not just transmissions. They can truly do it all. Already have taken two of my vehicles to them and I believe I will continue to return when needed. Thank you!!

Ma
Review №10

Doug and Chops were fantastic. Very professional and knowledgeable. Very satisfied. Will return and recommend.

Me
Review №11

I like how they communicated findings they found during the completion of the service they took the time to explain everything in detail.

eu
Review №12

Made appointment for MD state inspection. Also tire rotation. All done efficiently and courteously. Clean organized facility. A pleasure to do business there. This was my first visit there but won’t be the last.

Ly
Review №13

This was my first time going to Harrison’s, and my experience could not have been better! I wanted to avoid going over the bridge to the dealer to have my timing belt & water pump replaced, and transmission fluid flushed, so I called Harrison’s. Brian was professional, helpful and informative, and got me booked in a few days. I really appreciated their process including them doing an overall inspection of my car (which is helpful to women who may not be as car savvy as men may be, I think), and texting me the results, including photos, so I can make informed decisions. The cost was in line with what I expected to pay. The facilities were clean and everyone was friendly. I highly recommend Harrison’s, and will use them again!

Bo
Review №14

Wonderful customer service! Knowledgeable with great follow up.

ER
Review №15

Harrisons professionalism and customer service is excellent. I would recommend them for ANY of the services they provide, you wont be disappointed.

Ci
Review №16

Very pleased and will definitely go back !

Be
Review №17

Just stopped by to get some work done today and this place is top notch. One of the cleanest shops I have ever stepped in. Brian was very helpful and informative when addressing my issues. I definitely recommend this place to anyone.

Ca
Review №18

I had fog light replaced. They were courteous and timely. In addition, they look for ways to save you money. I like that!

Da
Review №19

Quality work done by quality people. They treates my car like it was their own and treates me like family. If I am anywhere on the Eastern Shore and have any future issues I will always take my rides to Harrisons. Absolutely the best

ke
Review №20

Great service! Had a small issue while I was home visiting for the holidays and having never had my Mercedes serviced in this area I was nervous to take it to someone new. But I was relieved after talking over the phone to find a professional and reliable shop. I would recommend them to anyone.

So
Review №21

Good communication, professional and fairly quick. Definitely not cheap.

na
Review №22

I moved to MD recently and didnt know I needed to get my car inspected to get everything done at the MVA. I called Harrisons and they were able to fit me in on short notice. Ill be coming back based on a good first impression alone.

Bo
Review №23

Top notch service. The thorough explanations and thorough service make you feel like you are getting the best repair possible.

Ga
Review №24

Harrison’s Transmission and Auto did a wonderful job repairing my job. I thought I would have to junk my car but instead they made it look and feel new again! Thanks for saving my car and at a fair price.

Co
Review №25

Awesome mechanics work here and great customer service my car runs smoothly

Ch
Review №26

It was wonderful thats the best description I can give the service was great.

Ke
Review №27

Kept in touch with me, very prompt service,very knowledgeable,done on time

Al
Review №28

Doug and Brian/Harrison Automotive:In my month’s long search for a classic car, I finally narrowed it down to a 1967 Cutlass Supreme 442 convertible. I saw it online and fell in love with it immediately.Living hours away, and not knowing much about automobiles, I needed to have a pre-purchase inspection performed. I had hired a few in the past during my search, some national firms and other local providers. I seem to always get more from a local, smaller firm than a big national one. So, I searched online for “mechanics” near Easton, MD that led me to Doug Marvin at Harrison Automotive.I told Doug what I needed done. I told him I need to have an inspection done on a classic car that went above and beyond a standard test drive. I told Doug I wanted him to inspect, test drive, review, and provide an opinion on the vehicle as if he was purchasing it for himself. That is exactly what he did for me. He sent me pictures, called me, told me what I should do. He told me what I needed to know. He gave me a sense of security that I found rare in people, particularly the pre-purchase inspectors that I had dealt with. So, when I decided to purchase the car I went back to Doug to see what he would do to it. Shocks, ball joints, and a few other things and I said please do the work.When it came time for me to have the vehicle transported to Connecticut, my experience was less than idea. The first hauler “ghosted” me after I put down a deposit. So, Doug and Brian had to keep my vehicle in their shop for more than a week. They total understood and was very patient. When I eventually hired another hauler it again took several days. Doug felt uncomfortable with the person loading my classic car and decided to drive it onto the hauler himself and personally secure it down to insure it would be safe during transport.So, thank you Doug and Brian for the inspection and work that you did to my 1967 442. You guys are great and if I ever have a big problem I may just load it up on a hauler and send it right back down to Easton, MD.Sincerely,A WareDanbury, CT

Mo
Review №29

Had both our cars state inspected because we recently moved here from New York. Brian was very helpful and gave us a lot of info. Very professional.

Cl
Review №30

Great service good people

Sa
Review №31

Quick appointment, work as authorized, reasonable price. Hard to find anymore.

Li
Review №32

Very knowledgeable and does a great job keeping me informed.

Ch
Review №33

My transmission started acting up while on a trip down from Pennsylvania and they were they only shop that could get me in and get it fixed. Great service and even better people!

Pi
Review №34

Great place to get auto work done, very professional staff & most importantly they fixed all the issues with my car! Highly recommended!

Ka
Review №35

My car started making a loud noise at around 4:40 pm. I was able to call them based on a relatives recommendation, drop my car off. They sent a link to the inspection report early the next morning, followed by a call shortly after. Even though they had identified several things that would eventually need to be addressed, they only discussed the problem that I had come in for. When I asked about the other issues they offered to prepare estimates for those items which I could address as I felt necessary. Everyone I spoke to was polite and helpful, the work was done in a timely manner.very satisfied.

Jo
Review №36

This family has always provided wonderful service. Trust and value them completely.

An
Review №37

Positive first experience, we will return. What a nice (huge) garage! Very easy to work with - professional and friendly. Also love the location - very convenient and easy to reach.

Do
Review №38

I was very pleased with the way they handled over the phone information. Also had the work done on time, very professional and would return again should I need their service. Have also referred their company to everyone I talked with.

To
Review №39

Doug took the time to thoroughly explain the background on our Subaru Forester AWD clutch issue, which gave us the indication that he was very knowledgeable and experienced and was able to properly diagnose and repair our vehicle.

Cr
Review №40

Went in to get a 1997 BMW Z3 inspected for registration purposes. Ive owned the car since 1998 and had BMW service it in VA.....the folks at Harrisons found issues that had not been addressed and fixed them as well as a seat issue that had been left unrepairable for years. Again, they fixed it. Could not be more pleased! Oh, and I did pass inspection!

Mi
Review №41

They do good work and are extremely friendly. More pricey than most but you get what you pay for.

Ch
Review №42

First time using their service, I recommend them! Very professional and well worth the cost.

Da
Review №43

Harrisons Transmissions has some of the most professional people Ive ever dealt with in the auto mechanic world; from the front desk to the mechanics themselves. They are knowledgable and have excellent communication. I drove almost 2 hours to have my BMW serviced after being told by the dealership that I needed a new transmission for $8730.00. Harrisons quickly diagnosed the problem down to the component, ordered the $78 part, and fixed it the following day. I also had work done by them about 5-6 years ago on a separate vehicle and I cant recommend them enough. Harrisons will be my go-to spot for any and everything related to my BMW from here on out.

Bo
Review №44

We were on vacation in MD did not know where to go. Looked at Yelp and Harrison Auto had good reviews. We were so pleased we picked this business. So honest, respectful and professional. Fixed our RV while we waited. Very reasonable as well. Highly recommend.

Me
Review №45

Very professional and honest!!!

Jo
Review №46

Gotta tell ya dino and his top notch team of technicians are on point I took one of my cars in for what I thought would be a new clutch but Doug and the other techs discovered it was only a few hose lines a broken clutch pedal and master cylinder while there they also alerted me to other minor issues that needed attention the bottom line was quoted at 1625 but even with all the other repairs the tab came in at 1285 way better than I expected if you was honest top quality auto repairs it would be foolish to go anywhere else

Ka
Review №47

This shop is great at communicating and has fair prices and very knowledgeable technicians. I drive an old car that’s needed a few repairs in the last couple of months and they diagnosed the problem quickly, got parts and got it fixed in a timely manner and great service. I was going to another shop in town but Harrison’s will be getting all my business from now on.

J
Review №48

Great people very knowledgeable and fair priced.

Pe
Review №49

Very professional, open and easy to work with.

Ja
Review №50

Great service

ja
Review №51

Found my new shop!

Ja
Review №52

MD State inspection. Very professional. Excellent service.

Ki
Review №53

Stopped in and Dakota was able to have the shop look at my tire right away. They patched my tire and had me on the road quickly. 😊

Br
Review №54

Appointment was for installing four summer tires and alignment on my 2018 Golf R. I kept the nearly new all season tires and Harrisons even labeled LF, RF etc. This was a first for me. Nice touch, and shows theyre making an effort! Doug thoroughly explained the before and after alignment numbers. Price was reasonable and in line with other shops Ive used. Overall great experience. Ive been to them before with other cars and I recommend them.

Ma
Review №55

I have been going to dealerships and automotive places for over two decades and Harrisons Automotive and Transmissions is the absolute best! My vehicle was towed to the dealership and the mechanics worked on it immediately. When I arrived to pay my bill, I received an in depth analysis from the mechanic about what was wrong with my vehicle. Superb customer service, everyone displays the utmost amount of integrity, and they are efficient and effective when working on your vehicle. Harrisons is a place that I trust and will definitely go back in the future. Anyone that I know, including friends, family, and co-workers/ colleagues, I will refer them to Harrisons Automotive and Transmissions.

Ro
Review №56

Friendly and professional staff. Everything was explained so that it was understandable.

Ly
Review №57

When we first moved to the shore, I was worried about finding a garage we could trust. Harrison’s has always been amazing. Prompt service, comprehensive checks, polite, and fairly priced. They look out for their customers. I love their new online inspection report. Won’t take my RAV anywhere else!

Ra
Review №58

I’ve had Harrison’s do work on my vehicle and my son’s vehicle here. I can’t say enough about them!!! Great people and great service. I highly recommend them!!!

Ju
Review №59

Harrisons has the most efficient and honest group of professionals that I have ever dealt with . My vehicle was towed in to the shop. the transmission was slipping and making noises. They could have easily sold me a transmission but after looking at it they solved the problem for $400. Need I say more And to top it off they washed the vehicle with something amazing because our vehicle has not looked this good since we bought it Thank you Harrisons you are the best.

Gr
Review №60

Dog and the crew and knowledgeable, professional, and honest. They also make time to answer your questions.

ch
Review №61

Excellent service and awesome friendly staff!

To
Review №62

Service was professional and timely

Su
Review №63

Prompt & friendly service! Love the office dogs! Will definitely return.

Do
Review №64

We broke down on Sunday, fixed on Monday. Not sure if we got lucky, but They were extremely helpful, courteous and kept us well informed. The place was big too. Impressive outfit.Thanks Harrison’s Automotive.

Ja
Review №65

Great service and communication. All staff were courteous and knowledgeable. Highly recommended.

Da
Review №66

The friendly staff at Harrisons were quick and efficient with diagnosing the problem and fixing it in a short amount of time, all while keeping up communication through the process. I look forward to using them again in the future!

Ch
Review №67

Doug and his team where great right from the start and let me know of all the other services they offer

Me
Review №68

I went to Harrisons after paying $100 at Ford for basically nothing. Harrisons was awesome did a checkup for free and even let me use their car so I could drive back to work and all day the next day while my car was being fixed. I would highly recommend Harrisons service. Their quote was HALF of what fords was which was really great on my wallet too. I drove 30 minutes out of my way to go here after reading the other reviews and will definitely be going back again for all my car needs.

Da
Review №69

I’ve traditionally gone to the dealership for everything that I need for my car. When I went to my dealership they charged me $109 to “diagnose” why my check engine light was on, then quoted me an additional $500+ because it “required additional work to determine exactly what’s wrong”...so, $600+ JUST to tell me what was wrong. I then take my car to Harrison’s and after a few hours I get a call with a thorough explanation re: what’s wrong along with a quote for the repairs. The repairs were done in less then a day and for less than what I was quoted. Yea, it was somewhat expensive, but it’s transmission repair not an oil change. Highly recommended! Not to mention the super friendly staff!

Ro
Review №70

Google Review: Gale ApodacaFirst and foremost Harrisons Transmission & Automotive, would like to apologize again to Gale for any inconvenience she may have experienced in respect to the issue.At Harrisons Transmission & Automotive, we take pride in ensuring our customers satisfaction, as a testament to our strive for perfection, we have installed a new fence with a gate so that customers can not drive to the rear of the shop but most importantly we have addressed the issue with the employee that was directly involved.Harrisons Transmission & Automotive, is committed to providing the highest level of service simply because our customers deserve the very best.

Se
Review №71

Used them for a MD Inspection and they were able to get me in early in the week and very prompt turnaround.

No
Review №72

I absolutely love Harrison’s! I started my own carpet cleaning business and the fact that I don’t have to drive over the bridge to see a specialist to fix my truckmount means I save hundreds on repairs. I wouldn’t trust anyone else on my vehicle.

Ma
Review №73

Harrison’s works on all our vehicles. They are very thorough, friendly and professional. On 2 separate incidents, with 2 separate entities, they saved my husband several hundred dollars.

Ka
Review №74

I am very impressed with the staff at Harrisons along with the quality of service! My suburban broke down 75 miles from home on a friday evening. They sent a truck for me (super nice guy), a free rental for the duration of my work and their cost was right in my price range. Being a woman myself, I enjoyed dealing with the ladies there. They know more about cars than most men Ive met! Very, very happy here.

St
Review №75

They were professional and great at explain the issues ! Highly recommend

Ju
Review №76

Quick turn around time with great customer service

St
Review №77

Ive had 2 separate vehicles worked on by them. One was a van that I had the transmission rebuilt on. I never had another problem with the vehicle. If I hadnt been hit head on several years later Id probably still be driving it. The second vehicle I took there for a second opinion. One of my local shops told me I needed to replace my transmission because my shift solenoids were bad (even though they can be replaced) for almost three thousand dollars. Took it here and was told the wires had overheated and were fused. Cost me about 250. I take my vehicles here for major work and I live an hour away.

Al
Review №78

Great service, transparency and communication. Thank you Doug and Dakota!

Ar
Review №79

Couldnt shift gears in my 94 jeep. After surgery at Harrisons its just new!!!SMOOTH AS BUTTER!!!!

Ev
Review №80

They didn’t over price and took care of my car very efficiently and gave me further feedback to maintain and possible upcoming issues I may run into and even gave me around about pricing they really helped me thanks to the Harrison auto and transmission shop in Easton.

Je
Review №81

My car started making this horrible sound on my way home from work. I live an hour and a half away from Easton and didnt know what was around so I called Harrisons, a bit frantic, because it was the closest place. It was right before their closing time and they had me come in anyway and they took a look at my car. Everyone there seemed super nice. I was extremely grateful and happy they were there to help me.

Ch
Review №82

Work done right and timely. Reasonably priced.

Th
Review №83

The guys at Harrisons are the best! Reliable, efficient, expert and accommodating. We highly recommend them!

St
Review №84

Doug, and the crew did a great job on my truck 100 percent

Da
Review №85

I had a 2500 hd that was having trans problems and got a price quote from harrisons for a reman,,they also replaced the rear main seal and a few misc parts,the truck has been doing super well, pulling trailers and working hard,without a single problem, further more when I went to get the truck the final bill was actually a few hundred dollars less then their estimate, I would definitely recommend them,,,,thanks Deno and Doug for doing a great job

Er
Review №86

Will be going back to continue the updates for scheduled maintenance on my vehicle.

de
Review №87

Called Friday said they were going to look at it. Went in Monday with the transmission and without even looking at it to tell me the problem he wanted to change 1000-1500 to rebuild it.

bl
Review №88

Inspection

Br
Review №89

I bought a truck from the owners nephew that had been taken here for a trans issue, Harrisons replaced it with a remanned one. The truck I purchased is nothing really fancy, just a diesel truck with a tuner. After I purchased this truck not even 5 days later the transmisson goes out on me. I took it down to Harrisons and they had told me what broke and had warned me that warrianting the transmission was kind of a fine line because the truck is tuned. They warrantied it for me and put another remanned trans in the truck. I get the truck back and within 2 weeks the transmisson starts leaking. I take it back to them, they fix it under warranty. I had a issue with the torque converter and the pump. They replaced the converter and the pump, all new seals and had fixed the problem. A week later, I start to have issues not being able to start the truck in park, I had to put it in neutral to start it. A little while after than, the truck loses 5th gear. And shortly after I start to have a issue with it going into reverse. I took it back to Harrisons they look it, tell me whats wrong with it and say they will no longer be warranting it. Whoever worked on my truck at Harrisons did not do a good job and simply could not line the gear selector up, which im sure lead to these issues. I spoke with the shop manager- Doug. Who by the way is a very nice guy and if you were to get any transmisson work done here, I would ask for him. Doug explains to me some other routes I can take to get the truck back up and going as far as spending $7500 for a stronger transmisson. I didnt take that route, asked Doug to get me numbers on a remanned trans. 2 days go by, NO CALL. I had to call, each day and finally the 2nd day, Doug calls me. He explains he had talked to the owner and the warranty company and said it would cost me $3800-4200 for a remanned trans with NO WARRANTY. Crazy! I declinded that and will be dealing with another transmisson company to fix my truck. The issue here is Harrisons shouldnt have even warrantied this truck to begin with and pulled a shady stunt with the company they deal with for remans. The company Harrisons deal with for their remanned transmissons, should test their transmissons better and probably learn how to build them. I had a problem with my last transmisson from them and than when it is finally undriveable you say no to a warranty? I may have got a bad apple from the tree but they couldnt even back it up? The remanned transmission companies are not as great as Harrisons preaches them to be. If you do go with Harrisons I highly recommend speaking with Doug as he will tell you the truth and be sure to tell you all the guidelines with a warrantied trans. Im not reflecting this review on Harrisons quality of rebuilding transmissons. I personally have never had one rebuilt by them. This review is written because I am a customer who got ripped off both from Harrisons and a company they deal with.Update: Literally not even a day later a get a call from Harrisons, about this review. How wonderful, a company who is worried about their reputation but not their customers. They informed me they have video files from the previous owner and supposedly claim have video footage of me in this truck leading up too the causes of it breaking. I have been honest with Harrisons, they knew the background on this truck when it was brought in by the nephew. They clearly knew the owners nephew had raced the truck, tuned it, etc. AND STILL SOLD HIM A REMANNED TRANS KNOWING IT WOULD VOID WARRANTY. The trans harrisons had put back in the truck, as it was owned by me at this time. Was bad to begin with as we had leaks issues & starting issues. Harrisons is not FULLY responsible for this to which I will admit due to the companies they warranty with, but rather than helping someone who had issues from the start...they pretty much have gone against me and from details of what family has supposedly given them. Harrisons, do no longer call me unless you are putting another transmission in my truck- the correct way. FOR FREE!

スペ
Review №90

Great service everytime

Ke
Review №91

Everything was good

He
Review №92

My wife and I are loyal customers of Harrisons T & A, we have our F 150 Ford, Chevy HHR and now our Southwind Motor Home serviced there and wound not consider taking them anywhere else. They are honest, timely and their work is second to none.

Sa
Review №93

Took in my car with a transmission problem after diagnosis was told I needed a new transmission. ($2800+?) Took it to hetrich honda dealership for Second opinion. Ended up getting a upgrade download into the computer that fixed the problem completely $99

ga
Review №94

Great honest mechanic a quick service

Jo
Review №95

Excellent and timely service.

Ga
Review №96

Dealing with this transmission shop has to be the worst experience I have ever had in my automotive history. Ive been driving for over 35 years and have never been treated like this. My son brought in his car to Harrisons to have the transmission looked at. The estimate to fix it was over 4K! He wanted a second opinion and I agreed with him as Im the co-signer. My son tried to leave the premises and got stuck in the mud of their parking lot. The back parking lot of this establishment is a disgrace in the light of day. The following day, my son needed me to push his car out with my truck. I started to do this and one of the employees of the shop saw us struggling and said he could help since the shop has a 4wd vehicle. He left to get the vehicle and came back and said he couldnt help me since I didnt spend any money in his shop. Can you imagine? Their negligence in keeping up their parking area was the reason my sons car got us stuck and they refused to help get us out because we didnt spend any money there. Well, my son and I hadnt made a decision as to using their services for the transmission repair when we first got there but I can tell you that after this experience, it will be an ice cold day in hell before I give them any of my business. I intend to tell everyone I know in Easton about this ordeal.

Go
Review №97

Straight shooters. Little pricey. Average cost for a state inspection is $80. They charge $99.45. The official range is $60-$110. 5 year old car.

Jo
Review №98

Exceptional service is their everyday standard

Ch
Review №99

Excellent work.

Ty
Review №100

Really expensive place for auto work

Information
100 Photos
100 Comments
4.7 Rating
  • Address:8977 Mistletoe Dr, Easton, MD 21601, United States
  • Site:https://harrisonsautomotiveandtransmissions.com/
  • Phone:+1 410-822-3899
Categories
  • Auto repair shop
  • Car inspection station
  • Tire shop
  • Transmission shop
  • Truck repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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