I went in looking to get a phone at a decent price, and the girl Sandra was awesome, very friendly, knowledgeable and helped me pick a nice good iPhone, even transferred all of my information from the old phone to the new one which I hadn’t backed up do to lack of storage. Loved the service I’ve received, will definitely be coming back to this store and I’ll recommend my friends and family. I wish I can give them more than 5 stars. Thank you again Sandra, definitely deserves a race.
Amazing place to go get your phone fix, and also a great selection of cases and screen protectors. I absolutely recommend this store 100%, oh and the girl Sandra was amazing 🤩 very helpful, fast and friendly. Thanks so much! If I can give them more than 5 stars I would.
Initially I was pleased with the service provided. I had the glass replaced on my phone by them and they were speedy and pleasant.However, a few days later I woke to find my phone unusable as the glass had not been installed properly.I went back at the end of their business day, and the woman ( I believe the owner) looked at it and attempted to pry the glass off with a metal pry before switching to a plastic one.Apparently she chipped the new glass minutely as within hours the bottom corner where she was prying it formed a spiderweb crack, stemming from a chip on the underside of the glass.If l had not had work the following day Id have gone back as soon as the store opened but had to wait till that afternoon.The same woman was there and she dismissed it saying that she could not have possibly have damaged it.I was so frustrated and angry that she basically called me a liar.She did offer to fix it again at a discounted rate and l believe she offered because she knew that she caused the damage. I declined that offer out of principle.Im highly dissatisfied with the service they offer.
I went into this store looking to get my information transferred from my old broken phone that I couldn’t see. I thought I wasn’t going to be able to get it, but the girl there Sandra was so good and was able to do it. I will definitely be back for all of my phone’s needs. Thank you Sandra.
Called 4 places to get my screen replaced and this was the best price I could find. Very friendly and even stayed open late on her own accord so I could get my phone back the same day. A+
Im highly impressed by Cellular Mobile. Sandra, Jan and the entire staff were wonderful. They really know their stuff and they transformed a shattered iPad into a new one in 2 hours! The prices are extremely reasonable. And they went out of their way to help me find accessories that would prevent future damage to my device. Outstanding customer service, clean and customer-friendly store and expert tech assistance. They are the best!
I was having trouble charging my phone so I went into the shop prepared to pay for it to be fixed but Sara (I believe that was her name) took it and cleaned it within 5 mins for me free of charge! She was so kind and professional! I will definitely be coming back if anything goes wrong again and will be sending friends there whenever they need a their phones fixed! Thank you again!
Great customer service, reasonable prices
This place was fantastic. Excellent customer service and very patient throughout the repair process.
Awesome! Great interaction, great product! They are very nice and personable...it is like family.
Reasonable repair costs, and super speedy repair time. Would recommend.
I have an expensive iPhone XR that I haven’t finished paying off yet, and my puppy got a hold of it and completely crunched it up in her mouth so I thought my phone was destroyed. But to my surprise, Cellular Mobile Services quickly repaired my phone on my lunch break and I literally have a brand new phone !!! They are extremely polite, courteous, and professional. Entire staff was wonderful. I arrived on my lunch break and they fixed my iPhone XR screen and LCD in under 30-minutes while I waited. They are true experts and professionals. Price for my repair was very good and they also had a wonderful selection of iPhone cases and accessories along with cell phones. I am so pleased with their services and they are a local business so please support this company- they are awesome!!!
I broke the screen of my cell, the truth is that I was quite nervous and I was afraid that my cell was going to have issues after replacing the screen, well, I was wrong,, Sandra aside of been extremely nice she was quite fast, she is an excellent professional, she made me feel comfortable. The store is quite clean and I love that, I really appreciate and of course I would recommend this store.
I am so impressed with Cellular MS !!! Sandra took almost 2 hours with my phone, it had major issues and I thought I needed a new phone but she fixed it and factory set it, and I did not lose anything !!! I highly recommend them! Thank you for being so patient and making my phone like brand new again!
Thanks to the staff at cellular mobile service for doing a job that metro pcs staff got paid to do but failed miserably to accomplish and cellular mobile didnt even charge me for helping get it done right. This review is all the payment they asked for. Top notch service.
New replacement LCD has very little backlight and vibrancy compared to original OEM Screen. Unable to read or use phone in any amount of daylight. Brought it back today, although Ive been waiting a bit in case I missed an update or software setting. Lady adjusted settings and has yet to honor warranty, will update upon next visit.
I never write these reviews, but I thought I needed to give some feedback on the service that I received today. I called about my iPhone 7 not charging. I was told it could be dust in the charging port for the port might need to be replaced for about $70. I brought the phone in fully expecting to pay $70 to get it fixed. However, when I got there the woman at the desk took my phone messed around with some tweezers pulled out some dust and checked The port again. Like magic, everything worked just fine. I had tried to get the dust out, but wasn’t able to. But with her skill and that special tool, she got it out and everything works fine now. Didn’t charge me a cent. Thank you so much I will definitely bring any repairs to your shop if and when I need them in the future.
Great customer service. Everything in stock and our repair was done quickly. Great price and an awesome warranty. Highly recommend!
Fixed and cleaned my phone and made it perfect
Ayman was very helpful fixing my phone screen and for a good price. Did not need an appointment and was repaired within 40 minutes. If youre looking to save money, and support a local business, Cellular Mobile Services is the place to go!
There was this amazing girl Sarah that sold me this phone I went there today to get one and she was amazingly helpful!
Good peopleI recomend
Had a broken screen and needed new case. Worked with Arianna. Very knowledgeable, friendly and courteous. Very happy with repair, new case and the price. Great job.
Arianna fixed my cellphone perfectly; there was a lot wrong with it but she explained everything upfront and game me a great price, got it done pretty fast considering everything. She also answered the phone every time I had a question and was very friendly the entire time. I will use them every time.
Amazing service! Sandra is so good at what she does, very patience knowledgeable. I had an iPhone software issue she told me that’s what my phone looked like it had, well she was able to bring my phone back to life. I love this store they’re great. If I could give 10+++++ stars I would. Definitely recommend everyone to go there for all their cellular needs.
Huge shout out to Cellular Mobile Services at 329 Warren Avenue in East Providence for their super professional service today repairing 2 iPhone Screens! One which was so shattered I didn’t think there was any hope for it! Extremely knowledgeable and reasonably priced. Was in and out of the store in about 25 minutes and have 2 practically new looking, functioning phones with a guarantee on their work. Would highly recommend.
Called this morning for a quote, went in and got my iPad fixed for the right price. Very professional people. Great customer service.
I cant say enough! I was so stressed wondering what to do with my phone. I knew if I contacted my my provider they would try to sell me a new phone! I called cellular mobile services and she was able to take me and take care of my problem!right away! Very happy with customers service!
I came in with my broken IPhone 6s plus, the girl at the front Sandra fixed it while I was waiting. I would say about 25 minutes. Employees there are super nice. The price is very reasonable. She also recommended a really good cover and a tempered glass screen protector, which absolutely like. This place is best on everything. Thank you Sandra very much. Im very happy with the service, my phone looks like brand new again. I will come back again and again if I need any other service.
I have been going to Cellular Mobile about four times in the last two years, from broken screens to battery replacement to replacing my charging port, never had to come back a second time. I want to say every time I go to there it’s a nice experience and my phone is fixed and fixed right the first time. I want to thank Sarah and Sandra for great customer service these women are very knowledgeable when it comes to repairing phones you will be amazed. Every time I go there my phone is fixed on the spot, I don’t have to wait very long. Anytime something happens to my cell phone they are the first company I think about. There Prices are VERY REASONABLE and much cheaper than the competitors if you’re looking for a cell phone store to repair your cell phone I can assure you will be 100% satisfied.
Arianna was awesome! I had replaced the screen a few days before and it stopped working for some reason so I brought it back and she fixed it right away with no issues. Phone works perfectly now. She was so nice and professional. I tell everyone to go there now for service.
Definitely poor quality. i wont come here anymore.
The employee I worked with today was extremely friendly and as helpful as she could be. Unfortunately they were not able to fix my phone as it is a technical problem and is an Apple product. My fix would need ri be performed at the Apple Store.
I came in here today per the suggestion of a T-MOBILE employee. I had something stuck in my phone. They fixed my phone within 15 minutes. I bought a new charger for $15 and I wasn’t even charged for the repair. Quick and easy. Go here!
Very clean neat place.... job is done right first time on time with very reasonable price.... if others could not fix your phone give cellular mobile services chance to be your resources.... Special thanks to Sandra for her ultimate customer service and technical specialties decorated with genuine smile.AL
Really nice spot Sandra the one that works there is so helpful really sweet woman.. Very kind!! Fixed my iPhone 6 screen and she was did a great job.. no problems at all definitely recommend this place to get your phone fixed..prices are amazing and service was fast! Also stores beautiful, they have an amazing selection of cases for your devices..
This is by far one of the best customer service experiences I have ever had anywhere. Came in to get a glass screen protector and upon arrival they were very nice acknowledged me right away and offer me a new service they’re providing, life time warranty for the glass protector. I think it’s an awesome deal and for the price you can’t beat it. Sandra was also very helpful and knowledgeable explaining the process and applying it. I’m sending all my friends and family. Thank you guys!
Called around 6:15 pm asking if I could get a cracked iPhone SE screen replaced that night. I was in at 6:40 and left with a brand new screen at 6:55 Fast, professional quality service! If I could rate more than 5 stars I would, so thankful I was able to get my screen fixed at a reasonable price so quickly!!
They were really nice and helpful place. came to change my phone company and the young women there was very knowledgeable and was able to help me switch and i was even able to keep my same phone number. I will definitely come back for anything else. Thank you Sandra for your help.
The girl working that day was very helpful and polite.
Amazing customer service and very good at what they’re doing! went in with a horrible cracked 6s and the girl at the front Sandra was able to fix my screen in like 15mins. I would definitely be back there. I really recommend this place. Great prices too!
Best store I’ve ever been to. I dropped my iPad off here and they fixed it in about an hour, and the price was amazing. Other places were charging me over $100 dollars. Go see Sandra she’ll help you out fast and great customer service.
Very helpful place! They were able to fix my iPhone 6s faulty charger port, within 20 minutes while I waited in the store. I was very please with their customer service. I definitely recommend this place and would come back. Thank you Sandra for helping me
My daughter is special needs and had an aging iPad that weve been desperately trying to keep alive b/c many of her apps are no longer supported. Sandy and Adrianne did a fantastic job replacing the cracked screen and installing a new shatter-proof case. They also performed a system backup on the device and many of the applications we were able to get onto a backup iPad.They will be getting all of my and my familys future business, I recommend you check them out! Thanks again ladies, you rock!Sincerely,Tom Sweeney
Never been to this place before till Friday that I needed to turn my phone on. They explained all the different cellphones plans and they were able to activate my phone with a great plan. Affordable unlimited everything. Thank you to the sales person Sandra she was great.
I needed to get my sons iPhone 6s plus fixed, a friend of mine recommended this repair store. I am so glad I came in . They did an amazing job will definitely come back. Thank you Sandra. You were great!!
Marvelous repair job, no matter how old a cellphone is! I empress my sincere thanks for the job done on my phone.
Arianna was real good she answered all her questions put on the screen protectors no dust. Recommended to do business
Great place, great prices and excellent customer service. Amazing staff, I go every month to pay my phone bill and Sandra it’s always helpful, every one there is very pleasant. I really like this store and it’s very convenient, close to my house. 100% recommend this store
I love everything about this store! Customer Service pleasant, helpful, goes directly to issue and resolves it. I have been to other mobile services but no one can compete with them. Cant say enough about Cellular Mobile Services! Thank you for continually saving me money! !!
WENT TO PAY A BILL HERE AND WHEN I WALKED IN I WAS LIKE WOW LOVE THE WAY THEY HAVE THE CASES AND THEY HAVE GREAT PHONES.SANDRA THE YOUNG LADY THERE HELPED ME OUT SHE SO SWEET. ANYWAY PAYED MY BILL BUT SANDRA HELPED ME GET A CASE FOR MY PHONE AND SCREEN PROTECTOR!! I LOVE MY PHONE NOW.I WILL BE GOING THERE TO BUY A NEW PHONE SOON.. COOL PLACE ☺️
They fixed the back of my lg g8 when i smashed the back by dropping it took them 30min to fix after they ordered and recived the parts which took about 3 days
Service was fantastic and the tech was very pleasant. I’d definitely recommend them to a friend
Great fast service
I just went to get a screen protector for my iPhone 6. Upon arrival the very nice girl at the front I believe name is Sandra offer me a lifetime warranty glass screen protector for only 35 dollars, so I decided to get it. For that price you cant beat it. I love this place. Thank you again Sandra
I received great customer service for a complicated repair. Arianna really cared about helping me recover my phones files, consistently following up and providing updates throughout the process.
To the dude complaining about them fixing your screen and then you broke it again the next day, I did the same thing and I had a warranty but since I didn’t read it (also I signed it without reading) when I went back they showed me on the receipt thing it clearly said doesn’t cover broken screens so they were super cool and gave me a discount for another repair! So chill man this company is amazing!
Got my device fixed here,must say very nice sweet girl helped me name Sandra she was fast and a awesome person made me feel as if I was at home.. stores very nice and the prices are great!!! 5 stars
Love this store..and to have a phone store in my area!! got cases from here cases are amazing, thanks to Sandra the worker she helped me pick a nice case for me and my husband!!! Highly recommend people to go to this place massive selection of cases for your phones👌👌
Awesome experience here. Sandra was so kind, friendly, and helpful. Gentlemen there as well was also very kind. There service here is great and there prices are also reasonable compared to other prices! Definitely a highly remcomended place!
When to get my Samsung galaxy s7 and the girl at the front did a great job. My phone it’s like brand new again. Thank you Sandra! Will definitely come back to see you for anything else
CAME TO GET MY WIFES PHONE FIXED AND THE GIRL THAT WORKS THERE IS SO HELPFUL!!! Stores very clean and girl was very friendly!! I’m mean she’s so sweet.. And fast she fixed my wife’s phone in 20 minutes very good worker I rate 5 stars and highly recommend this place for your damaged devices thanks again to the young lady and the front god bless!!!
An excellent job replacing a charging port on my iPhone in just 20 minutes. Great price, speedy service. This is my go-to repair shop now.
Ayman did a great job !! Very friendly and fixed it quickly,Thankyou !
Very knowledgeable staff. Quick, friendly and no-hassle experience has made me go back every time I need cell phone repair... also a wide range of cellular products and accessories.
I would highly recommend going here. My iPhone 6s looked like it was beyond fixing, it was doing crazy things and it had different colors, so a friend of mine that had gotten her phone fixed here told me about this place. She also told me they have the best prices around. I decided to give them a try and I’m glad I did because they worked magic on my phone. The experience was easy and most importantly they stand behind their work. The tech Sandra also cleaned my phone throughly, she made my phone look like brand new again. Thank you Cellular Mobile!
Came in to get my iPhone 6 Plus screen fix, it only took 15 minutes for them to fix it. It was amazing fast and Katherine was very nice and helpful. I would recommend this place to others.
I am very satisfied with the customer service here. I went there to check if they can fix my phone coz it was flickering and sometimes the screen is black and it freezes all of the sudden. Lisa was the one there and she is really good! She was gentle to my phone and accommodating. I went home with new screen and my phone is working fantastic!
This is by far the most amazing and knowledgeable place I’ve been. I forgotten my iPhone password and iCloud password. I called around and found Cellular, they told me to bring in the phone to see if they can help me. Boy were they able to help me. Thanks Sandra for your help
I was recommended to this place by a friend, and I’m glad that I went and gotten my phone fix. My front camera wasn’t working on my iPhone 6s but Sandra was able to fix quick in like 10mins. Now this my go to place for any other problem or accessories I may need.
Really great prices. Fast. Cheap. Trae was great . Great customer service I would review 10 stars if i could.
I fixed my Samsung galaxy phone here like 4 times, and every time i come in theyre very helpful. great customer service. Thank you Sandra, because every single time I go you always help me.
Very nice, efficient and fast service. I went in with a broken se I thought I was going to need a new phone, but the girl there Sandra said she could fix it in 15-20mins. I was so happy to know that I could save some $$ and not have to buy a new phone. Thanks to Cellular! 5 stars well deserved
Very knowledgeable staff. Quick, friendly and no-hassle experience has made me go back every time I need cell phone repair... also a wide range of cellular products and accessories.
Great communication and fast service. The employees are very nice and helpful and assisted me on the things that I asked. Great prices too!
I feel like I was in and out in less than 10 minutes! Trae was extremely helpful and eager to assist me. Overall would definitely recommend!
Just left the store it’s such a nice store got my phone fixed the girl Sandra there is wonderful she was done fast and the place has a nice waiting area she’s a awesome female.. I will definitely be going back there I rate 5 stars .. I’m happy my phones like new
Nice spot close to my home area Sandra is a awesome worker very nice person friendly and fast she fixed 2 phones in less that 40 min special thanks to her...and store has a sick case display love the crystal cases 5 stars I’m definitely going back!!
Sandra was awesome! Very quick repair.Friendly, knowledgeable and a pleasure doing business with! A+++
This is my second time coming here to fix my daughters phone. The staff are great, personable, and knowledgeable. Its fast easy and affordable.
Really nice store so clean and the Spanish girl there was very helpful I definitely recommend this place 5stars for me 👌🏼
Terrible service the day after I went to fix my screen whole phone was broken.
5 stars amazing place I purchase a iphone for my girlfriend at this place she loves the phone got a great price..and the young lady that helped me there was amazing..she put a temper glass on for me and she was so nice made me feel as if I was at home.. great service and great products 5 stars wish I can rate 10 stars highly recommend this place for all your phone needs 👍👍👍
Love this store!! Sandra fixed my device and I got a nice case for a great price will be back thanks again
Cellular Mobile Services in Wakefield has earned my trust! I brought my iPhone 6S in for what I believed was just a simple battery replacement, but during the repair a more serious problem was discovered (phone couldnt properly charge ANY battery). The store called me back and demonstrated the issue and recommended that I place a claim with AT&T. They showed me how the original battery was bloated and pushing the screen right off the face of the phone and recommended I not charge and use the phone again. They removed the SIM for me and recommended I use an older iPhone I had as a backup until my new phone arrived through AT&T claim process.When I asked what I owed for this fast, honest diagnosis, she said there would be no charge! Other shops may have just replaced the battery even though that wouldnt have solved the issue.I will bring my devices to Cellular in the future.
EDIT: I previously had a very poor experience with this location and wrote the below review. The owner called me personally in 30 minutes and promised to make it right. He fixed my screen for free and also included an iPhone charger. This completely changed my experience with this company and I’ll be back if I break any screens in the future.Previous review:I got my screen replaced and was told it would take 30mins.. I came back 45 minutes later and they hadn’t even started. They up sold me on a screen protector saying that it was supposed to be more durable.. it cracker within two days. When I brought it in for them to replace the screen protector they told me there was no warranty and said “of course it would break if it was dropped”. Then just repeated that there’s no warranty....the service was mediocre at best and their products are inferior, I would recommend any other place to get your phone repaired.
Sandra was so helpful in fixing my phone!! It only took 15 minutes. 10/10 would recommend
Excellent customer service. Loved all the information the store owner provided. He was amazing!
Sarah is awesome helps me out with all my needs no issues
My experience here was painless and affordable ! Sandra was very welcoming, friendly and fixed my screen in a timely manner. Definitely recommend anyone to go see her for all your cellular repairs !!
Great company stayed opened and repaired my phone they did a great job and customer service is great
Nice store the girl at front was amazing helped me put on my screen protector!!! She was very helpful and knowledgeable about what I needed I highly recommend this place to get your phone fixed 5 stars for that girl that helped me thanks celular
Fixed my iPhone 6 fast and inexpensive. Will definitely refer friends here.
Nice store love the set up of cases they have just got signed up to finance a phone thanks to Sandra she’s very helpful and friendly she also knows what she’s doing my phones like brand new and I love my new cases great place 👍👍👍👍👍👍👍
I don’t know why they have so many good comments but for my experience. They really have very bad service. Their owner yelled to me in the phone. Such a joke.
Love this place really modern and amazing cases young girl Sandra always helpful and owner is very nice must stop in again 👍
Must say stores really nice worker there Sandra fixed my phone in 15 min fast service and it was a pleasure ...