Best customer service I’ve ever experienced at a auto shop, Great Guy and genuinely cares about getting the vehicle fixed over simply profiting from it. 1000% recommend coming here!
A very good experience. My car needs a lot of work and the app they use to break down all the proposed work is so helpful and transparent. All staff were extremely courteous, communicative, and professional.
Great work for a fair price. I would highly recommend them for you automotive repairs!
This is the place for reliable, reasonably priced repair and/or maintenance for your vehicle. I live in St. Paul and will gladly drive to Eagan for Toms services. Hes fixed everything from the valve lifters in my truck to the check engine light to the breaks. He can do it all and for a more than fair price. Hes respectful and honest, keeping in tradition of when Autofix was owned by Rich. Toms a good dude. Go to his shop.
Tom runs a small auto repair shop with NO bells and whistles and he is VERY reasonable and efficient. Since its a single man shop, you may have to wait a bit longer to get your work done - but it is well worth it. He doesnt inflate the estimate to just pad his pockets, its work that needs to be done.
Took my car into Toms place as something was dragging on ground. Took time to hoist up and check out and quick fix at absolutely no charge. Saved me time and money to get back home without doing further damage to my car.
Toms Autofix is very reliable, reasonable and trustworthy. Great service and highly recommend.
Tom is extremely knowledgeable and honest!
The owner is super nice and seemed very trustworthy. The quoted me lower than another place and my repair was done quickly. Was happy to find this place since many places won’t do intensive fixes on European cars!
I brought my car to autofix and they are honest and fair about the work performed. I will 10/10 be back to have Tom look at anything that concerns me in the future.I’ve always brought my car to the dealership and it seems like they charge for a bunch of extra things, the prices were inflated, or that something would go wrong within days of leaving.I have zero regrets about bringing my car to autofix. Thank you!
Great response time. Fixed my vehicle faster and cheaper than anywhere else. I mean what else can you want with dealer trained technician?
I wish I could leave ten stars. I work out of my truck, and absolutely depend on it everyday. I pulled into Tom’s place just minutes before he was closing up for the night, just to get a quick inspection. He knew exactly what my problem was and explained the severity of the situation. I was expecting to have to miss work the following day to get the problem resolved elsewhere, as Tom is booked out pretty far. But instead, Tom offered to stay late and fix my problem anyway. And at a very fair price. This is an honest mechanic that genuinely cares to help the people seeking his business. Ten stars!
This is the place to go for any type of automotive work! Tom is friendly, professional and does great work in a timely manner. HIGHLY RECOMMEND!
They are very good and fast mechanics i would recommend them to everyone
My truck broke down so i had it towed in, tom was very friendly and extremely helpful. diagnosed the problem and got me back on the road. he has the best rates in the twin cities and the quality of work was top notch. i will definitely be bringing my vehicles back to him
Had my truck in to get some steering components fixed, he got it fixed quickly and affordably. He is honest and hard working. I will definitely bring my truck back here again.
Deserves 6 stars. Been to Richs Autofix just a few times but hands down the best service Ive ever received. Ive had services quoted around 450 and he gets it done for under a hundred. Outside of his good services and good prices just seems like a good guy.
Toms work is top notch.
I took my car to Richs the other day after reading the other reviews on Google+. The honest review stood out to me, as honesty is the #1 quality I need out of a mechanic. Richs is not only exceptionally honest, but also absolutely affordable. He fixed my car quickly, inexpensively, and properly. I have had no issues with his work. He was very nice and took the time to explain what had happened to my old car parts and even showed me the wear on them.If youve never been to Richs, be aware the front of the building has a sign for another business, Richs door is around the back of the building.
Tom does great work at a great price, tells me exactly what my car really needed unlike other shops. Would highly recommend!
If I cant do it my self it goes to Rich. Straight forward and honest. he does it right the the first time for the cheapest in town and never suggest unnecessary work. But if he does suggest anything do it now. it will save you more in the long run. Entrance is around back of building as a FYI
Had my car towed here. Fixed what was needed. Great service. Great price! I will be a long term customer.
Rich has been working on my familys vehicles for almost 2 decades now. I wouldnt take my car anywhere else. He is honest, fair, and his turn around times are always astounding. His prices beat anyone else by leaps and bounds, and he always gives it to you straight. Hes a big, tough ex-marine with a flat top, but dont let him fool you. Hes a real sweetheart of a man, and will save the day-guaranteed. If he ever retires, I might just stop driving!
Tom just saved my entire life! Amazing service and super friendly! Highly recommended!!!
Im sorry to report Richs Auto Fix is CLOSED as the owner passed away from Cancer in July of 2018 RIP Rich we all loved you a lot you were a great guy you are now in a much better place my friend God Speed
Weve taken our cars to Rich for years and dont take them anywhere else. He cares for your car like its his own - offering you simple fixes and recommending non-OEM parts when advisable - and theres never any pressure to go ahead with a given procedure. We used to shop around, but theres no point anymore. Rich is always the best deal in town and his work has never failed to hold up.
The new owner does a good Job, Rich was amazing R.I.P.
Auto Fix is under new ownership! Tom Wood is an amazing mechanic! Same location and same phone number.
Tom does excellent work!! Great prices too!
Rich is by far one of the most honest and good mechanics I have had the pleasure to work with in my 35 years of driving. I only wish I would have found him sooner.
With a mechanic you get 2 of these 3: fast, right, cheap. Rich is right and cheap. The most straightforward mechanic there is in the Twin cities
Really appreciate their attention to detail and their work. I trust them with my car!
Great to work with, honest, trustworthy, and wont break the bank.
My family and i have been going to riches auto fix since I was 16 years old I am now 33 and still call Rich for any of my car problems oil changes breaks question, ECT Rich is always honest never over charges me for parts or labor and does a fantastic job . I dont know what I would do with out him he has taken care of our cars for many years thanks Richs auto fix for all your hard and fantastic work .
He does the most quality work & great pricing for the work done. Not to mention Rich is a great guy. Always my first option
Rich is the best! He is the most honest mechanic around. He does tremendous work.Five star!!!
Rich has been my mechanic for over 10 years! Wouldnt go anywhere else. Very trustworthy & respectable!
Rich is very knowledgeable. He is a marvelous mechanic. He is also very fair in his prices.
Best mechanic ever! Rich is honest, honest, honest! And your cant find a more than fair mechanic.
A buddy told me about Rich 10 years ago, have been bringing him all my vehicles ever since. Just a great guy/honest & if he can not fix something he will recommend where to go. He fixes what you need fixed and never upsells you on things you dont need. I have asked for a quote one time in the last 9 years, had a broken front axle. Car was worth $2,000 - new axle $2,000 + Parked the car at Richs and he said when he finds a used one he would call me, he said it might be a long time. 8 months later he found one out of state, put it in charged me $560 or something like that, drove that car for another 2 years. Rich has worked on 7-8 vehicles of mine over the past 10 years, without a doubt he has saved me thousands of dollars over that time frame.My wife had our Maxima at a dealership for a recall part and they told her it needed extensive break work. Pads, calipers, rotors, they told her it would need $980 of work and it was not safe to drive. I told her to drive it home and we will check out Rich. This was the first time I met Rich, he looked it over. (I did not tell him what the dealership said was wrong)He said I could use front pads, cant remember what he charged me but it was well under a $100. I showed him the quote from the dealership, we both laughed and I have been going to Rich ever since. I drove that Maxima for another 150,000 miles and I still never had to replace the rotors.....
No b.s. A mechanic who actually knows what hes talking about and gives you the honest low down on whats necessary to get your car back on the road.
His shop is a very busy shop but he fit me in as soon as he could and he does Great work and prices are Very reasonable!!!
We take all of our vehicles to Rich including our 1968 Dodge Charger. No one else ever does our maintenance except Rich. He is the best and knows his classic cars, especially Mopars!
The best in the area. Wouldnt think of going anywhere else.
The best mechanic out there.
Very good work, on time and extremely reasonable
At first I almost didnt call because I thought being a performance shop he might charge more but after reading all the reviews I brought my car to him and he got it done for half the price others wanted.
Thanks Tom 🚙