I should have looked at reviews first. Most exasperating emails trying to get information and an answer to a yes/no question. Move on to another place. I’m not even going to pursue this place.
Their office staff needs some serious training. I wasn’t being confrontational at all and was talking calmly to Kim Harris explaining that I needed to cancel the future appointment I had, and she hung up on me immediately without letting me finish what I was saying and why I needed to cancel the appointment. I can understand if someone is being confrontational, but that wasn’t even the case, there was absolutely no reason for her behavior. So it did catch me off guard, because my previous interactions were good with the clinic. I saw Dr. Rohima and I tried to explain to her that I am struggling with finances right now and that I can’t schedule appointments back to back to back. To me, it did not seem like she listened at all and invalidated everything I said. She seemed very condescending. She also seemed like she had a total lack of empathy, and seemed very uncaring. When I told her that I could not afford all of the appointments, she just stated “I think you can”, and went on to have another appointment scheduled right away with barely time in between. She did not work with me either about prescribing me a cheaper medication after I called the clinic to tell them I could not afford it and asked if I could be prescribed something cheaper. She prescribed a new medication that just hit the market, so it is expensive as hell. I ended up hospitalized and almost died from a suicide attempt after leaving this clinic and trying to call them at the pharmacy.I wouldn’t recommend this place to anyone and I will be searching for a clinic that hires caring professionals.I am updating my review. I just received a bill but it’s late because they incorrectly put my address down in their system. I saved all paperwork I filled out and I entered everything correctly. This is a piss poor excuse of a clinic. They operate like a community mental health clinic. Bare minimum, no effort with patients, incorrect data entry, and unprofessional employees. I would recommend finding a psychiatrist elsewhere. Best Day Psychiatry and Counseling PC is a very good clinic. I would recommend going there for psychiatric services.
I worked with Dr. Rohima Miah a few times and I should have heeded the reviews I read. My first visit, I was very uncomfortable as she was extremely condescending but I was in desperate need of help, so I returned a second time. Our second visit she made a complete 180° and I felt optimistic about our future partnership. On my third visit to tell her a medication had stopped working, she became very irritated and rude. I almost walked out about 3 minutes into our appointment after she asked me what medication I would like to take. Shes the doctor! And a very unprofessional one at that.At one point, she even confused me with another patient with a similar name, but with a very different history/plan which could have compromised the health of me and the other patient!I have also met with Karen Bieniek, and disliked her as well. I felt as though she nit-picked everything I had to say as if looking for problems that did not exist.The only positive experiences I had at Alpha were with the front desk staff. No complaints there.I strongly suggest folks who are considering Alpha to reconsider. I have found much more suitable providers at MindPath Care Center.
I like the doctors there they are very nice,but the rule for this clinic is not fair for the people who have mental issues.They send you the reminder three,four days before your appointment and if you forgot your appointment they will take penalty, why, ?the people who go there they have problems in their life they will even forget to eat sometimes they don’t need more penalties in their life,they already have a lot of problems in their life, that’s why they go to your clinic. Not fair not fair at all, you should help this people not punish them if they forgot their appointments, that make our life so difficult to live in this world.Every body is willing to take money from people even when they are sick.This life is not fair. Even when you go to someone to help you you will find out they need to destroy you.
Thank you Dr.Rohima for providing incredible support and care that you gave to my husband. I feel happy to say that Alpha psychiatry provides the structure to help anyone grow or discover their personal development.
Thank you Dr. Rohima, she knows when to give tough love and when to give the supportive care. I’m very grateful to her. I highly recommend the practice to anyone looking for mental health solution.
Absolutely awful. Please don’t go here unless it’s your only choice.
I have never worked with a group of people that is as wonderful as my coworkers at Alpha Psychiatric Associates. My bosses are awesome and my coworkers make me feel like we are all one big happy family.....
Terrible doctors.