I would highly recommend this company for any irrigation needs. Whether it be installation, maintenance or repair, Greenway has proven to be dependable, trustworthy and knowledgeable. After a recent backyard renovation with Greenway and Agape Lawn Co we have many to thank for not only doing a great job but for solving any issues they encountered. Thank you especially to Evan, Luis, Brian, Ethan and the two technicians (such gentleman) who came out today to make certain the system was working properly and efficiently before seeding. Manager, Evan Wood, was not only quick to respond when needed, but was very kind and professional. We are very pleased with their work. Thank you again!
Professional, thorough and reliable. The best combination. Greenway has done several jobs and all have been exceptional quality. Looking forward to more projects. Thank you Oscar and Rachel!
Greenway Irrigation installed several hundred feet of drip line for us. We were impressed with their professionalism and thoroughness in completing the jobs (it took multiple visits) and addressing our concerns. We were particularly impressed with the work of Danny, Brian, and Ethan. These men took exceptional care to do things right and do them efficiently. Our shrubs and small trees look better than they ever have!
Great experience from start to finish. Matthew was great. He was prompt and courteous, and he always did what he said he’d do without our having to call and follow-up. Brian and Ricardo were the installers. They were very friendly, explained what they were doing, and always checked with us before they did anything cosmetic, such as placement of the controller, to make sure we were happy with what they were doing. Now we just wait and watch the plants grow😃
Chris listened well to my concerns and made sure they were addressed as part of his evaluation, and subsequent tweaks to the system. He did a good job explaining his suggestions in terms I could understand, and, was patient and kind in taking time to answer my questions…..a good ambassador for the company.Pleased with the careful and thoughtful service.
We had them out to install drains on the sides of our house to alleviate flooding issues in our side yards and back yard. Mike and Demond were amazing!!! They worked quick and kept everything neat even while digging out. They were both also extremely friendly and professional. We highly recommend them to anyone looking to get work done! Thank you guys so much for your hard work and giving us a much quicker dry time after the rain now!
Greenway recently installed a new sprinkler for me. They did an excellent job and we’re very happy with the system. We needed a few adjustments made to the system after our sod was installed. Greenway responded immediately and Chris Spirio came and took care of the adjustments the following day. He was also very careful with the new sod and made sure that everything was back in place properly following the work.
I received the best service yesterday. I called with sprinkler issues and Leslie responded almost immediately. I was concerned I couldnt get anyone out to my house for weeks but said she would have someone out that day. Chris came out to my house and diagnosed all issues and repaired them onsite and didnt leave until everything completed. Very pleased
Just had irrigation maintenance done with Greenway and they did an amazing job. Chris Spirio really went above and beyond taking his time to answer all my questions and address all of my concerns. Much appreciated. I would definitely recommend them to anyone who asks.
Chris S was knowledgeable, professional & did a very thorough job investigating & repairing our irrigation system. He kept me informed of his findings and asked if I had any questions. He even took a few minutes to play with one of our dogs who was badgering Chris to throw the ball to him. Great service!
We have a large lawn renovation in progress. Last week Oscar and Chris S. worked on updating and repairing our irrigation system. They collaborated very well with our landscaping plan.Augustin and also Chris S. have been back to further improve the updates as the lawn installation progresses.Overall we are very happy with their service, communication and professionalism, and kudos to the prompt response time in the office.
After being given only a few minutes notice of a scheduled routine service visit, the technician identified that a Rainbird solenoid valve needed to be replaced. They didnt have a solenoid with them and proposed to replace the entire valve instead for an upcharge. I declined. Over 3 weeks later, they finally provided a quote to replace the solenoid: $83 for the solenoid and wire nut, $230 for 2 hours of labor, $24 tax, $337 total! Look elsewhere if you need timely service or reasonable rates.
Technician was knowledgeable, thorough and explained work well. Chris also kept me informed throughout the job. Took photos and texted when I was not able to be on site.
The Greenway team is awesome. Matt kept us updated through our installation. Ricardo and Adrian took great care of our yard.
Chris called 15 minutes before coming to my house and immediately upon arrive briefed me on the job, started the work and was finished before the estimated time fir the work. He was friendly and informative. The job was professionally done.
Chris provided excellent and efficient service for my irrigation and exterior lighting. I will definitely use him again. Very personable.
Excellent value, professional service and knowledable technicians. Thank you Josh, Nick and Matt for your hard work and dedication. Much appreciated!
Let me start by saying that I am not one to give poor reviews often. It takes a lot for me to take the time to do it. But in this situation I think it is necessary. I have given Greenway plenty of time to address the problem without resolution and even response.I am signed up for their member irrigation start up/shut down service plan. That means I pay more in advance to have priority for spring and fall service. About a month ago, a greenway employee(who was very nice and professional) came out to do our spring start up. Upon his visit, it was found that a valve needed to be replaced. Due to time restraints, it couldnt be completed the same day which was fine. I was told it would be scheduled in the next week or so. No problem. Well it is 5 weeks later and still no replacement. I have called three times and been promised it would be scheduled soon but still nothing. The last time I called, I left a message and it has been two days without a returned phone call.Im not a business owner but the combination of lack of service and response is unacceptable. Im not sure what I just paid over $200 for. I have an irrigation system that is not running and as a result have grass that is turning brown. Ive been more than patient and would just like what I paid for. I will be looking for a new irrigation service and recommend you look elsewhere as well.
Great irrigation service company. Leslie is Great, and Augustin was awesome with follow up visit for valve issue that was over looked on the first visit.
We had Chris and Daniel at our house and they were great. They came up with good ideas for our system and they were great to work with. We were very pleased with their service!
Chris S. was great to work with. Attention to detail and made sure all my questions were answered
Technician Chris Spirio did a great job with mid-season system check, adjustment and sprinkler head replacement.
They installed a new lawn irrigation system for me. Mike did and excellent job and worked to accommodate all landscape plantings. Would recommend to others
Good service, especially Leslie Wilson handled my case very well and resolved discrepancies very professionally. Happy to work with Leslie again.
Chris did an awesome job. Eager to provide solutions to get system back up and runnimg to all areas having coverage.
Greenway Irrigation is the best! Chris Spirio was thorough, clear, and explained options on several changes I’m interested in.
I am always impressed with the knowledge and skills of Greenway’s technicians and that especially true today when Chris Spirio came to repair some leaks in my irrigation system. He quickly found the problem and completed the repairs explaining to me what he did along the way.
Chris S. was very professional and personable and did a great job on our irrigation system.
Chris from Greenway Irrigation was on time and friendly. He kept me updated on the progress of the repairs and took care of the scheduled maintenance work. He was professional and a pleasure to work with. Highly recommend Greenway Irrigation.
Chris Spirio was our technician. A very professional end respectful individual. He insured systems was preforming to standards and making adjustments as needed. He also recommended changes in time for Irrigation.
Ask for Oscar! He was so fantastic to work with. He had to find an underground leak and several sprinkler heads which hadn’t been used in years and did so in under 90 mins.We bought our house almost a year ago and learned it had an irrigation system after we moved in. I was nervous that the irrigation system wasn’t going to work and/or cost a couple thousand dollars to fix to just make it operational but Oscar got it all up and running and tuned perfectly in the 90 mins he was here.
Chris did a fantastic job, was on time to service appointment.Repairs made was professional and knowledgeable
Chris Spirio turned on our irrigation system for the season. He did a terrific job. He was fast efficient and very friendly
Greenway Irrigation has done a wonderful job over the past several years with our aging irrigation system. They are always responsive and knowledgeable about options to address any issues we may have. Augustin is an outstanding tech. He quickly analyzes any issues we have and applies a solution -- in a very quick timeline. Today he was doing our Mid Season Checkup, and I showed him a few areas that were not getting as much water as others. He suggested changing our some of the sprinklers, and we now have excellent coverage. He does a great job.
Fantastic! Above and beyond service, professionalism, communication. Chris Spirio sleuthed out some major malfunctions in our system, got it done the first time, and helped us avoid more costly repairs.
Our technician, Caleb, was very professional, courteous and did a excellent job. I am very appreciative. Thank you Caleb
Excellent professional service man. Thanks!!
Chris explained what he was doing as he solved the problem with our backflow. He made sure that it was no longer leaking before he left.
When we purchased our house more than 4 years ago we did not realize that water would stand on half of our driveway & parking area. Greenway Irrigation & Lighting fixed our problem by installing a drainage. Michael Webster did an outstanding job and the cleanup was perfect.
Now owned by agape lawn services.Can do new Aqua Water backflow inspection.Responsive.
After issues with service do to COVID Greenway was able to rectify our sprinkler system problem and has followed up several times to make sure our system is working well.
Chris Spirio did great job and explained everything thoroughly
The service technician, Chris S., was courteous, professional, and prompt during his visit.
Great service and Chris Spirio was very professional and thorough
Chris Spirio provided excellent service and repair work for us!
Chris was excellent. Very knowledgeable and helpful!!
Chris Spirio did great work
Carlos is a great employee of Greenway- probably the single reason I will continue possibly to work with Greenway. He understands what quality work is and he is an expert at irrigation. He also seems to understand that not everything is black and white- that is my problem with Greenway, not everything fits into a formula- especially irrigation. Carlos will get jobs from me because I trust him- I cannot say the same for Greenway- so you are fortunate you have him. Please keep him assigned to my yard.
Chelsea West is excellent! She is my hero!!! Her customer service is impressive. She always does her best to provide timely responses in a professional manner. If I had any concerns she was quick to correct and fix any small or large concerns. I have been very happy with Greenway irrigation. I highly recommend them.Thanks,Rod Harrison
Very poor experience working with this company. They didn’t bury wires and irrigation lines, forgot to winterize the back flow meter they installed (which busted and leaked), and now they won’t come fix the issues, meanwhile the plants and sod I paid their sister company, Agape, $40,000 are suffering without watering.
Chelsea West is excellent and so polite!! Her customer support is impressive. She always does her best to provide timely responses in a professional manner. she is quick to correct and fix any of my problems issues. I have been very happy with Greenway irrigation. I highly recommend them.
I cannot say enough about my experience with Greenway Irrigation. The customer service not only with Chelsea West but also the team that comes out to service your system, so respectful and nice. You really feel like they have your best interest at heart. They emailed me when we were getting ready to have a freeze the coming week to let me know they were coming to winterize my system! That meant a lot to me, it is so nice to have someone looking out for you.
Chris Spirio, Good and professional service person
We have been consistent and happy clients of Greenway Irrigation since moving to the area four years ago. Their dependable, competent, reasonably priced, and professional services have been a necessity since we not only have a complex irrigation system, but are dependent upon its constant functioning to maintain a community garden that has nine families participating. Greenway has also provided invaluable consultation and technical assistance in architecting the irrigation system and making value added improvements over the years.We are especially grateful to Leslie Wilson whos coordination and timely scheduling has enabled us to maintain the property and have confidence that the garden will not be at risk.
I have been doing business with Greenway for many years. They are responsive and very efficient with my seasonal needs and good for repairs and inspections. I love working with Leslie Wilson to coordinate all my needs. She is the best! Quick to respond, explains things well and is very nice on top of it.
I have been utilizing the services of Greenway Irrigation for many years and I have continued to use them because of their outstanding service and their familiarity of our irrigation system. Leslie does an outstanding job of scheduling our services. She is prompt in returning calls and very pleasant on the phone. She is a true professional and an important member of the Greenway team. I highly recommend their irrigation services.
Recently I spread some new grass seed only to find out my irrigation system was not working properly. The company I normally use was unavailable for 2 weeks. I called Greenway and Chelsea West was able to get a tech out to me the next day. I was so pleased with her/their support that I have changed my annual contract to Greenway. Well done.
Bobby from Greenway installed our irrigation system over 15 years ago and has serviced it ever since. Ive never had a problem with the system and theyve always been prompt for appointments. Leslie is great to work with and always fits me into the schedule each spring and fall. Its been nice to work with the same person for such a service for so long. Id highly recommend Greenway to anyone needing a new system or to take over service from another company.
Chelsea has helped me with priority scheduling needs this year. She has really done a tremendous job with keeping up with all my needs and reminding me of my appointment dates. It is so pleasant to converse with her in regards to my repairs. I will continue to use Greenway Irrigation as long as I have an irrigation system at my home. Thank you all so very much!
We recently had a leak. Chelsea got a tech out to us that day. I was very pleased with how quickly she had a tech out to make the repairs. Oscar was great as well. Will definitely be referring your company to friends and family
Juan Carlos was very professional, answered questions and got our system up and running as expected. He also adjusted sprinklers to limit one area where run off was causing excess puddles of water. Finally, without being told he knew days we could water per Cary rules and set the schedule appropriately. We were very pleased with his service visit.
My experience with Greenway Irrigation was a very negative one. My first “red flag” was when it seemed the owner wasn’t able to provide a professional quote/proposal for requested work. I still moved forward because they are affiliated with the landscape co I used. I invested more than $3k in several projects w/them earlier this Spring. Seems I wasted my money - leaks and broken valves all over the place (even had to have Aqua dig up my yard) - AND an entire section of drip I paid for was NOT installed and I’ve now got to replace 5 15foot Nelly Stevens trees. Hasentree community - BEWARE Of these imposters and do not make the same mistake I made.
Great company to hire for irrigation services. Very reliable and do great work!
Chelsea west is a amazing. She is very helpful and whenever a problem arises she goes out of her way to ensure that the customers are always satisfied. Every time anyone I know has an issue I always refer them to your company its a great company with great customer service Professionalism.
Just wanted to share and give thanks to the crew at Greenway Irrigation for being so courteous and responsive. Great experience with Mr. Daniel the tech assigned to my call and for Ms. Leslie for coordinating and making it happen!Thanks!
I have enjoyed working with the folks at Greenway Irrigation on my irrigation and yard maintenance needs. Leslie Wilson has been excellent at scheduling, and addressing questions that I have had along the way. Overall, a very positive experience!
Chris Spirio is an outstanding representative of Greenway.
Juan is the first person who made sure everything is working perfectly. Since opening the system, I’ve had several problems with heads not working properly due to age or improper adjusting, zones not running, and clogged lines. Juan addressed all of these problems and wasn’t afraid to give advice on areas of future concern. I’m totally impressed with his thorough service. I was on the edge of finding another service until yesterday. Many thanks to Juan, he’s a real asset to your business.
Excellent work from Juan Carlos, and prompt scheduling by Chelsea. I had a pretty large job done and Chelsea made sure I had days blocked off for this job with Juan Carlos. They have fair prices also. I will continue to use this company for all of my irrigation needs as well as Agape for my lawn care needs.
Greenway has always been there for all of my irrigation needs and concerns. Leslie Wilson has made doing business with Greenway like working with a friend, she is very knowledgeable and able to address anything that has come up in the past 12 years. She is what keeps me using Greenway.
Carlos was fantastic! Very thorough, meticulous, and patient. I’ve never had an irrigation system before so when I called Greenway (they had been maintaining the system, I just recently bought the home), Carlos came out. He explained that their approach was to assign techs by geographic zones and he was going to be my tech going forward. When I explained I was not familiar with these systems, he suggested that I give him some time to run the system, make inspections and adjustments, and repair anything that he found wrong. He explained that he would be drafting notes online to continue the history for my system, and that when he was done, he would email or text notes to me so I would not have to do it. Now I have a succinct explanation of which zones (10 of them) control which parts of the yard!He then went on to explain how the programming works on the control panel in such an easy-to-understand approach that I feel totally comfortable with how to operate it. However, once programmed and monitored, it will be on auto-pilot. Carlos suggested using provided flags to pinpoint problem areas so that when he responded to a service call or was making a routine inspection, he would know precisely what areas I wanted looked at.What I especially liked about Carlos and Greenway is how professional Carlos was, and how he had such positive things to say about Greenway and how they treat their employees. This is a top-notch company!
We have had a good experience with Greenway Irrigation as we had sod put in last year which needed much attention and service. Chelsea West was very helpful in getting a technician over to our house to adjust the sprinkler system when needed and to check everything out so that sod could thrive. It’s doing great!Greenway has been consistent and reliable. We had Chris today for our mid season checkup and he was very thorough and made sure we understood what he was doing.
I had a leak in my system a few weeks ago. I spoke with chelsea and she got me on the schedule that day for repairs. Oscar came and did a wonderful job. They were both great! I will definitely use this company again.
Chelsea is an asset to the company. She was very professional. From my experience of talking to her, you can tell that she is very knowledgeable about the job and really seems to enjoy it!I want to thank her for all of her patience and taking the extra time to help sort out the problem.Sincerely,Mrs. A. W. Humfleet
Chelsea helped me out with prompt scheduling. I would highly recommend greenway irrigation. She was amazing every step of the. Really refreshing to have someone so positive helping me get things done.
Juan Carlos was the tech who helped repair our irrigation pipes. Very conscientious and professional! He left the grass as undisturbed as possible when digging to make the repair.
Scheduling was a bit problematic--originally scheduled for 8-10a but then mid-day admitted it would be more like 2-5p. However the tech who came at 4:30 was great. Stuck with the job, tried to do an in-place (cheaper) repair, and only then replaced the bad controller valve. Definitely knew what he was doing.
From booking the appointment with miss Chelsea (who was able to answer all 1000 of my questions in such a sweet manner), to Oscar coming out to complete the work (on time, and also super knowledgeable), I am just really impressed by this company! They have awesome service plans to go along with my new irrigation setup, Im so excited to have a fabulous lawn this year! thanks yall :)
Carlos was extremely polite and professional. He took time to explain everything that needed to be done and the reasoning behind it. Some zones in my system were being removed and he saved all of the heads to be used as replacement parts if anything fails in the future. I would recommend Carlos and Greenway if anyone needs work done on their irrigation system.
Leslie has always been very helpful when Im lucky enough to speak with her. Im glad to have this company taking care of my irrigation. It just became a little confusing when Agape took over. Would only request that each person that answers the phone identify themselves.
Ive been using Greenway irrigation for nearly 8 years and Ive been extremely pleased with the service. The customer service, communication, scheduling aspects are easy and the technicians are always knowledgeable and pleasant to work with. Overall, they are a reliable, knowledgeable, and easy-to-work-with service company and I trust them to do excellent work at all times.
Fantastic experience. Juan Carlos knows all things irrigation and more. What a great guy! He went above and beyond finding issues that might be problematic in the future and he fixed those as well. Highly recommend.Its hard to find people like this who care about their work.
After moving to the triangle I needed to find a new irrigation company. I wanted to find a company that was not only known for professionally installing irrigation systems but one thats also known for providing exceptional service after the installation. Greenway Irrigation is that company. I did lots of research and also went to the Raleigh home shows. I talked with several irrigation contractors including Greenway. More than once I was told that Greenway was the best. When the time came to get an irrigation system installed I called and emailed Greenway several times to get clarification and each time communication with Bobby and Leslie was always very professional. They were just easy to deal with. They handled all of the permitting paperwork and kept me informed during the process. After the installation they trained me on how to use the system. I am a very meticulous person and like things to be in order but I am more than happy with the outcome of our irrigation system. Greenway Irrigation is the best in the triangle area. Andre- Satisfied Greenway Irrigation Customer
Carlos did a great job restarting and repairing our irrigation system. He was also very informative and friendly. A pleasure to work with!!
Chelsea and Oscar are a great team. Im very pleased with the work Ive had so far. I look forward to having my work completed in February.
Oscar O is highly efficient, and knowledgeable about our complicated irrigation system. He has taken the time to explain some of the workings and issues. Great customer service!
Juan Carlos arrived on time. We walked around and discussed what Ineeded done. He completed the work in a timely manner and explainedthe work. He will research the problem we have with the hydrant attached to the irrigation system. Greenway Irrigation has a knowledgeable and wonderful employee in Juan Carlos.
Carlos was very nice and answered all my questions. He is a very conscientious person and noticed that he could position the rain sensor in a better position so it would be more accurate. He climbed up on a tall ladder and changed it. He also set up the timer for the irrigation system so the lawn will get plenty of water after it is reseeded. He placed flags at all the heads and made a note to have the flags removed after the reseeding has been completed. I was very pleased with the service Carlos provided.
Our spring start up service was handled quickly by technician Daniel. We so appreciate the professionalism and courtesy of this entire team.
Juan was great and stayed a long time making sure everything was working after the winter and also to make sure my wireless remote controller was working. That was important to me because I dont know how to use the manual controls. We troubleshooted until it was fixed, thanks Juan!
Carlos was very knowledgeable and friendly and helpful teaching us about the irrigation system and plants in general. Highly recommend them!
Luis provided my husband and I with a thorough orientation to our new lawn irrigation system. He anticipated many of our concerns, and answered our questions. He then checked the entire system, making some repairs and some modifications my husband requested. Luis was very professional in his presentation and an excellent representative for Greenway.
Chelsea West with GreenWay Irrigation System worked with me to provide the most economical solution to a problem and needs I was experiencing with my homes sprinkler system and was always very responsive to questions and discussions about all the services available. The work done was thorough and well considered. Thank you!
Tony just opened my irrigation system up for the season. He showed his experience by finding some stuck valves partly by listening to the sounds. He was courteous and thorough and skillful too - which is a great combination. He had everything running smoothly in short order. He also took time to explain to me the right settings for the controller. Tip of my cap to Tony he should get 10 stars.
Juan Carlos did an awesome job. Was thorough and stayed late to make sure the work was done correctly
Greenway came out to address a landscape lighting issue I wasnt able to fix myself. Juan Carlos was friendly, communicative, quickly identified the the issue, made the repair, and restored the bed to the way it looked prior to his arrival. Thanks!
I had a lady named Chelsea help me and she could not have been more helpful or polite!!!!Its very hard to find good customer service! Thank you so much Chelsea for your excellent customer service!!!
I called late in the season before the cold snap and they came out at 8 in the evening to winterize my irrigation. So impressed. The guy who came was super nice.
I appreciate that they always check with me before and after appointment to make sure I dont have any questions or concerns.