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ARAC Roof It Forward
2530 Meridian Pkwy, Durham, NC 27713, United States
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ARAC Roof It Forward

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Ll
Review №1

Chris from ARAC has been great to work with. He guided us through the process step-by-step, handled the paperwork and made everything easy. We are very happy with the new roof. The build went very smoothly and quickly and cleanup was thorough. The whole build took about 5 hours start to finish. We highly recommend Chris and he ARAC RIF Team.

Am
Review №2

I had a wonderful experience with Scott and his team at Roof it Forward. From the day he knocked on our door to talk about our roof to the day the roof was completed, he was friendly, responsive, clear, and super easy to work with. Our roof looks beautiful! Even better, they support nonprofits that work with children, which is near and dear to my heart, as I also work for a nonprofit that works in childrens health. We couldnt be happier with our experience and would definitely recommend this company!

Da
Review №3

Scott is very friendly and knows his job very well. He contacted my insurance company and followed up helping to get my claim processed.The day of removal and application on my new roof went very well. Crew was to arrive at 7 AM, however when I checked at 6:20 they had arrived and were getting organized. Great crew and again they were very friendly and very efficient. Roof finished and area cleaned extremely well and crew departed prior to noon. I highly recommend ARAC Roof It Forward.

Er
Review №4

I worked with Chris - he was fantastic in working with the insurance company, and in keeping me apprised of the process. The new roof looks great, and the install and clean up happened in 1 day. Highly recommended.

Te
Review №5

My roof consultant (Noman Iqbal) was there for me from start to finish. He guided me thru the entire process. Great job… The roofing team did an outstanding job. Completed the job in one day. Cleaning as they worked. Left me with a beautiful roof and a clean yard. Highly recommend

Lo
Review №6

The team was very nice to work with, especially Noman Iqbal .He was excellent, polite and knew his business. I will highly recommend the company.

An
Review №7

Can’t say enough good things about our experience! The crew worked in 95F heat over 2 days to get our new roof installed and cleaned up thoroughly afterwards. Looking to do some more work with them on our gutters and siding repair now

Sh
Review №8

My experience working with Chris and Monac of ARAC Roof It Forward was wonderful. Chris wrote up the paperwork on Monday and my roof was completed by Friday afternoon of the that same week. Boy talking about fast, smooth and efficient. I was totally impressed. My roof looked amazing. Oh yea and the clean up was on point as well. I would most definitely refer this company in the future. Thank you for making my week stress-free.

Jo
Review №9

My experience with ARAC Roof It Forward was incredible and I would recommend them to anyone needing roof repair work. NICK NORDIN was my roofer and main contact, and he was phenomenal. Polite. Patient. Informative. Professional. Pleasant. I enjoyed working with him and would do so again. I had an insurance repair which included inside damage. Nick talked me thru the process from start to finish while handling all of my naive questions. I was not on site at the time, and Nick kept me informed throughout the entire repair. After an initial communication hiccup which was actually not either of our faults, the lines of communication between Nick and I were open, honest, and clear. I would also like to mention that I had a bank transfer payment bounce because of an electronic snafu with my financial institution. Roof It Forward did not stress me or panic. They basically understood that these things can happen and allowed me to take care of the issue and repost my payment. No undue pressure and no rude interactions. Bottom line: If you need this kind of work done, use ARAC Roof It Forward and ask for Nick Nordin to be your tech.

Ev
Review №10

Great experience from start to finish!! Jimmy is great! Recommend them highly.

Ri
Review №11

Corey brought to my attention an opportunity to get my roof replaced due to possible wind damage. I will definitely consider the opportunity to work with him in the future. He’s been transparent & you don’t see too much of his kind of ‘commitment to the customer’ in general from many client-facing businesses nowadays. Breath of fresh air.

Gr
Review №12

We were referred to Roof It Forward and Chris from a neighbor. We couldnt be happier.Our insurance company proved to be exceptionally difficult to work with, and Roof It Forward did a great job working with the insurance company, and working at the insurance companies snail-like pace.Chris communicated well with his team and with us to make sure clear expectations were set and met. We appreciated his forthright candor.It was a great experience with Chris and Roof It Forward and we are recommending him to our neighbors!

Je
Review №13

Scott Johnson was very conscientious and always made himself available when I had questions. The roofing job was done on time and the team was very thorough, repairing sections of the roof that had water damage. They clean up well afterwards. I would highly recommend Roof it Forward. In fact, I have already done so to a neighborhood friend.

Ja
Review №14

Great experience with roof inspection, quotation, and install. Very professional crew that followed through on all commitments. I would definitely recommend to anyone needing a roof repaired or replaced. Good value!

Ro
Review №15

I had a very good experience with Roofitforward. Tim Greene and Norman Iqbal did roof inspection and found damage. When insurance inspector came Tim also came and gave him the pictures that Norman had made during their inspection. The insurance inspector approved roof replace. Roofitforward got crew out did the roof in two day. During the roof installation Tim and Norman came to check progress and talk to me. The installation went well and looks good. I am very pleased and wish to thank both Tom and Norman for their help during the process.

Gr
Review №16

Bill Stanford was the absolute best to work with! Professional, courteous and everything happened exactly in the timeframe he told me. Very happy with the entire, easy process! Have to give a shout out to Jimmy who was nothing but helpful and full of information during their visits. Would definitely recommend to any and everyone! Well Done!

Da
Review №17

Nicole H. and Jennifer were great in helping me get my roof replaced. This was my first time going through this, and they were both very helpful. Nicole was always happy to answer any questions I had, and she was able to walk me through the entire process. I would recommend ARAC Roof It Forward to anyone looking to have their roof repaired or replaced.

Wi
Review №18

We love our new roof. It looks great. They all worked hard to get the job done quickly and professionally cleaning up as they went. Jimmy was very knowledgeable and respectful giving us every opportunity to get the roof we wanted and when we wanted it. Bill helped us thru the insurance claim getting it all lined up for us so that basically we did nothing. We are very thankful they showed up on our doorstep. I believe it was a God thing, so I give Him all the glory!

Wi
Review №19

Chris was an excellent roofing consultant. Chris came out the same night I contacted the office and was able to give me an estimate right then and there on the spot when no other contractor returned my phone calls. We had one hiccup during the project which was resolved personally by him. Overall it was a 5-star experience. I would definitely recommend using ARAC for any roofing or gutter projects in the future. I will personally ask for Chris by name when I call in again to get my gutters redone!

St
Review №20

The contractor claimed that my roof had hail damage. He took pictures as evidence. I felt I was pressured to sign an agreement, which I refused to sign. I was getting quotes for roof work from other companies and no asked me to sign an agreement. I scheduled an inspection of my roof with my insurance adjustor, and the contractor failed to show up, prioritize my project, and share his findings with the adjustor. My adjustor said my roof was not damaged, which was in contrast to the contractor findings from Roof it Forward. Furthermore, the contractor failed to communicate with my adjustor about the inspection discrepancy as a follow-up. In summary, this process felt shady and like a scam operation to hijack insurance claims in order to gain business. It is likely that certain insurance companies participate in this hoax, but my insurance company is top rated. I would avoid this operation at all costs because an insurance fraud suit will likely arise due to their practices.

Ma
Review №21

Great Service.Professionals.work done in timely manner

Ri
Review №22

Did the job quickly and professionally. I would recommend them with confidence.

Li
Review №23

Because this was my first insurance claim, Jordan assisted me from beginning to the end. He called my insurance company and was very professional about taking care of everything. I did not have to lift a finger. Excellent service!👍👌

Tr
Review №24

The assessment process was accurately done giving us what the problems were with our roof due to wind damage. In addition, they were able to coordinate well with our insurance company.I got an excellent overview of the distinguishing features of the quality roof that they were going to replace my old roof with and was given great choices for shingle color.The crew was here 12 1/2 hours and completed our roof in one day even though we had a very steep roof to deal with. They took care to cover our landscaped yard and worked hard to clean up. Very organized and professional and I noted that they all were very careful about their safety as well as their teammates helping.This is the first time I watched a roof come off and get reinstalled within a day and I was so impressed with the project management and approach that they all took.

Ke
Review №25

Perry and his team were excellent from start to finish, communication was excellent and they did a great job cleaning up! Thank you!

Sh
Review №26

Jimmy Warner and Bill Stanford were a pleasure to work with, Jimmy went all out to work with the insurance company to insure the needed work was covered.Great Job!

Ev
Review №27

Amazing company that really helps out! Keep up the great work!

La
Review №28

Excellent job Bill and Crew.

Br
Review №29

Bill and the rest of the team were responsive, on time, and were professional. The work happened without issue and they have followed up after the install of our new roof.

Information
100 Photos
29 Comments
4.9 Rating
  • Address:2530 Meridian Pkwy, Durham, NC 27713, United States
  • Site:https://roofitforward.com/
  • Phone:+1 919-794-7333
Categories
  • Gutter cleaning service
  • Contractor
  • Roofing contractor
  • Siding contractor
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:Closed
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Service options
  • Online estimates:Yes
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