Very nice people who were flexible and able to help serve me right away. Despite a little bit of wait time, at least I saw people willing to work!

Let me tell you guys!! Ive been going to the same auto shop(I wont say any names) for almost 7 years and ALWAYS had to wait no less than two to two and a half hours for an OIL Change! But I just decided to try Mr. Tire because they do appointments and the guy said It would be an hour and an half. I was like, okay cool. Yall, it was barely an hour for a oil change and and inspection!! These guys are amazing and fun to talk to! Highly recommend!! 5/5 Ill be back here for whatever I need for my car💜💜💜

I continue to swear by this Mr. Tire location on Miami Blvd. in Durham, NC. These guys are great! Friendly, reliable, efficient and very timely. They know their stuff and dont have that stereotypical grease monkey feel about them. So glad I found them for all our cars needs.

Made a 8:30 AM appointment to get an oil change, called at 11:30 they said they needsed2more hours what a joke. Then manger acted like it was everyday business lol . Customer service at its finest

This Mr. Tire is awesome and thats because they have awesome managers and workers.They care about the customers needs and do not mess over customer.I only take my car to this location on Miami Blvd, in Durham NC.Mr. Tire team ROCKS, you gents are the best.Ladel Mack

Every time I visit here, I want to leave a review, but I keep forgetting. Anyway, I cant speak for all locations, but the Miami Blvd location is fantastic! The guys at the front desk are kind and helpful and the crew is efficient, even when they are super busy. Ive never felt like they were trying to talk me into things I dont need or overcharging me. In fact, theyve told me to go get a part cheaper somewhere else and come back to them. Honesty is really important to me in an auto shop, and I definitely feel like I can trust these guys!

Awesome customer service by all staff members. Had the tires I needed at a great price. Just an all around pleasant experience!

Great personnel. Very knowledgeable and friendly. Good accommodations for those who have to wait at the location. Good variety of products and excellent suggestions from the service team.

Fast, friendly, accurate and they dont do unnecessary work! Theyre also a fun bunch of cheerful folks that really know what theyre doing and care about the customer. They take the hassle out of car care; been my go-to place for years.

I had to post this review to show my appreciation for this Mr. Tire location (Bruce and the entire awesome team). I’ve been a customer for 3+ years due to their consistent skilled and thorough service and sincere customer interaction. Each time I’ve had to go in, their responsiveness to my vehicle issues/needs reminds me why they are the only ones I trust with my car. They can definitely count me as a loyal customer!I highly recommend them to anyone looking for a straight up service team that knows what they’re doing, gets that their customers are depending on their help at decent/affordable prices and also manages to get you in and out as soon as possible with a kind word/thank you.

These guys are AWESOME!! Fast, friendly and professional service EVERY SINGLE TIME. Won’t take our vehicles anywhere else. Love this location. Always clean, nice area to relax while you wait. Highly recommend!!

I cant recommend this establishment enough. Not only did they thoroughly check over the car and do a complete diagnostic, when they found no leak, they didnt charge me a penny. This combination of honesty and industry is rare in this day and age. Mr. Tire on S Miami in Durham is THE place to go for fast, honest, and competent service when you need a tire or a tire repair. Thank you, Mr. Tire!

I had been here twice now within a few weeks - great service each time!! Very professional, short wait time, and are beyond helpful!! They were so efficient at ordering a new tire when I needed it at a great price! Definitely would recommend to friends and will be back!

Had a couple of tires replaced this past week. There was a mistake made, but Matt went above and beyond to make it right! These guys are friendly, fast, and great to work with.

I had a flat, and I was able to be accommodated with an appointment within a couple of days (I didnt want to do a walk-in). I was in and out in less than an hour. Unfortunately, the damage to my tire was irreparable, but they were nice enough to recommend a more affordable tire (without me asking), which I went with. Also, the manager, Jeff, has such a nice, upbeat attitude which I appreciated, especially during times like this. I definitely will be back when its time to replace my other tires. I also like how the waiting area and the outside seating adheres to social distancing. My first experience here was excellent.

This location is my go to for all things car related! They are honest, friendly and hard working. No one wants to have car issues but they certainly work to make it as painless as possible. I have been going to this location for 3 years and will continue to trust my car with them! Jeff is awesome!

My tire was fixed as it was pretty much flat as I drove it in. But....it was a LONG wait that seemed to take forever. I arrived there between 8 and 8:30 AM and waited. It really took several hours for a flat tire.

It was a quick and easy visit. I called earlier to see if I could bring my car in to have a battery installed. I was told I could bring it in and they would try to fit me in somewhere. My wait time was less than a minute. After getting checked in, my car was finished in less than 15 minutes. AND it cost much less than expected.

I highly recommend this location. The customer service here is amazing. I was on my way home when I got a flat tire in rush hour traffic. Even though this location was about to close in 10-15 minutes Bruce immediately got me in and Dylan fixed my tire. They were both so professional and super friendly. I was so appreciative that they stayed until I was taken care of. I would definitely go here again.

Very helpful and pleasant staff. We love Mike in Miami blvd

Friendly manager and staff. Quick and professional work on changing 4 tires.

You’re looking for the best place to get a set of tires, otherwise you wouldn’t be reading this. You’ve found it! Great service, friendly staff, and last but most important HONEST ADVICE. In an area where it seems it’s easy to be taken advantage of, this place won’t do that. They want what you want; the most cost effective solution to your problem. They know if they do right by you, you’ll come back. That’s how they’ll grow and thrive. It’s rare to find a truly great place like this, so I hope they’ll be here a long time!

Great Great Great service, really they should be in the beginners world book for getting me in and out of the quickest ever, FLAGS UP FOR MR. TIRE

We had a blowout on a the expressway on a Sunday, they got it fixed in 15 minutes and we were back on the road! Great service!!!

We’ve been using this location for a little while now and they’ve always been great to us! Decent times and wonderful service. Bruce is always very patient and makes sure the customers understand what is happening with their tires. Keep up the amazing work you all do!

Great service and nice people. Ill definitely go back for any of my car needs!

Just picked up some one that was getting there car work on

Great overall service - from a super easy appointment scheduling, with great availability, to quick and efficient operations. I dropped my car off early and they were able to complete my oil change and tire rotation within an hour and a half, even before my appointment time. Without a doubt this location became my preferred car service center.

I have gone to this location a couple times now, and every time I have been welcomed with kind smiles and greetings. I think their prices are pretty reasonable, and I’ve never had to wait more than an hour to an hour and a half without an appointment. They are pretty good about wearing masks and it’s possible to wait outside if you are conscious like me about staying safe. Would definitely recommend.

They did the inspection and chassis lube done quickly

With about 6 minutes left until closing, I pulled in with a flat tire. (A nail got me!) Bruce was very helpful and he could tell that I really didn’t want to leave my car overnight for them to fix the next day. He went in the shop then returned to tell me that Kenny had agreed to stay over the fix my tire!!! I was so happy! Thank you Bruce and Kenny for the excellent customer service and going above and beyond. Great shop, great guys!!

I requested an appt at this Mr.Tires however it didn’t come through to the store. I spoke with Eddie, the following day and he told me that they were gonna be busy today but I could still bring my car to get a replacement tire. I brought it there around 8:30 and it was done about an hour later. HUGE thank you to Eddie and the team for taking care of my car despite them being busy. This will be my go to from now on.

I stopped by this site for a tire rotation and alignment. I was greeted immediately with warmth and given an estimate it would take an hour to have my car serviced. I decided to wait and walk around the area. I returned in an hour and my car had not been serviced. I asked for an update and was told my car would be serviced soon. At 9:20am my car was taken in for service and was returned to me by 9:50am. I went to pay and the jovial gentleman behind the desk said for my patience, the service was free. I was so impressed with this level of taking care of a customer, and the friendliness of the team. I definitely will use this location again.

Terrible service. Set up an appointment for a typical oil change and after 1.5 hrs of waiting I decided to check on the progress and they hadn’t even started on it. No communication of delays or apology. I had to leave since I didn’t have time to wait any longer and will happily take my business elsewhere.Front desk guys also were not wearing masks, contributing to the risk of spreading covid.

I have been coming to this location for over 10 years.Bruce and the guys here are the best. I trust them with all my vehicles, they have always been a fair and honest shop.

Ive been using this location of Mr. Tire for several years now and have experienced consistent, top notch service every time. I bring my car here for tires, inspections, routine oil changes, and other random maintenance that comes up. I rarely make an appointment and they are typically able to get me in or schedule something the next day. The inside is clean and has many different waiting areas.I never feel pressured or upsold during my service either, which is much appreciated. If something more is needed, they present me with the options and information I need to make a decision without any pressure. I really cant recommend them enough!

I spoke with Matt yesterday on the phone before bringing my car in. It was making an odd noise and seems there may be an issue with my electronic calipers. My check oil light was also on but it was way too soon for an oil change. Matt had car test driven and checked out to try and pin point my issue. Unfortunately the issue couldn’t be determined but advised me to have it checked out by the dealer and come back once the issue could be figured it. He was super helpful as well as the mechanic who took at a look at my brake pads. This Mr. Tire location has been my go to since moving here and there always super helpful !

Jeff was wonderful in helping me problem solve the issues with my car. My vehicle was serviced in a timely manner, the staff I interacted with was knowledgeable, and everyone was very professional. My experiences at this location have always been pleasant.

We have gone to this Mr. Tire location several times now, and again we had another excellent experience!! They are friendly, professional, and most importantly honest people to work with too. We Highly recommend them. Thank you for your great service.

I had a head light out and Mr Tire on Miami blvd took care of me in just a few minutes and no charge due to it only needed a bulb! Throughout the years, there service has been great. I have confidence in them, that they are looking out for my best interest when have my car service

Accommodated my needs efficiently and quickly.

Quick, no BS service. The guys here are great. Went here for my inspection and to get a new tire put on - had a great experience both times. Will definitely be coming here again!

My overall experience with Mr. Tire on my last visit was great. I had expected the wait time for 2 new tires to be at least 1.5 hours. In was in and out in no time and I was well pleased with customer service.

Would recommend Mr.Tires to anyone! Ive had the worse experience trying to get my car fixed for the past year and Matt was a huge help! I took my car in for him to look at and he got back to me within an hour with the estimated pricing and listed all of the parts I need to replace. Also, he knew from the start that I needed someone to work with me on this and he had no hesitations when it came to that. This will be the only place I take my vehicles to from now on!

Ive been ggoing to this store for the last 18 years. Always good service and just bought another set of tires (they beat the Costco price). Recommend!

PLEASE AVOID THIS PLACE!!! TOTAL RIPOFF!!!!They charge $30 per tire installation and they dont give u a time frame. So u need to wait 2-3 hours inside the store.The guy with a red beard is very rude and he told me if he tells customers they need to wait 2+ hours on phone he will lose his job.Precision auto charges $15 per tire installation exactly half price. I recommend everybody to save their money

I have been going to Mr. Tire on S Miami for the last few years for regular checkups, etc. and I am BLOWN AWAY by the customer service at this place. They are amazing! My needs are actually assessed, and I never feel like they are tagging on superfluous charges. They call me before anything is charged, and if nothing is needed, they tell me that as well. My car has never been in better shape! Thank you thank you thank you for a business that still exists with this work ethic and integrity.

Listen 👂.. I went in for a price check on some tires.... the guys at the front counter where professional and greeted me with such enthusiasm, It is hard to find good customer service but you guys hit it on the head. I like them so much I order tires from one place and I am getting them shipped to these guys just because they took care of me... the computer system definitely moves slow as most auto places do, but that is my only complaint.. the guys made up for it!!!

Fantastic customer service. The front desk were very polite, attentative, and helpful . Best service Ive ever had.

I came expecting the normal tire service and left with the best experience I’ve encountered dealing with my automobile... The service was great and fast... I’ll definitely return...

I came here to get a wheel alignment and they got me in and out in 30mins. Very helpful and professional.

Awesome shop. Take care of you and do the job right.

We got a flat tire on my dads jeep while he was helping me move into my new place. We called Bruce at Mr. Tire because it was the first result of the google search for a tire shop and he said to swing by. He got us in and out in under 30 minutes. Bruce is such a helpful and generous guy. Thanks so much!

Mr. Tire at Downtown Durham, NC. Absolutely horrible experience. I wont even drive by there if I can help it.

Low tire pressure light came on. I found this screw in it. I took it to Mr. Tire, which was only one of two shops open on Sunday. They were very nice, did a great job, and had me in and out in 15 mins. Thanks Mr Tire!

Profesional and honest. Neve had a bad experience here.

Matt was great to work with. I would recommend this store to everyone!

The entire crew is awesome!!

Everyone at this location is so nice and so sweet. They will make sure you get your car in as soon as possible. Go to this location!!!!

Thank the lord for this place. Me and my friend were in a pickle when we realized my car had a nail on the rear driver side tire and we were miles away from home. And with being new to the area we were stressed to find a tire place that was open but luckily this place was open on a Sunday and we came in at the right time before they closed! They fixed my tire (with reasonable pricing ) and it only took 15 mins.

Ive been going to this place for years, they are great! This last visit they squeezed my car in before closing and got it back to me by 9:30 the next day before I had to work. Thanks guys!

I really enjoy the customer service you receive at this location. I have had many problems with several Mr. Tire locations and this one has always come through. I wouldnt suggest going to any of the other Mr. Tires in this area, just go here.

Great service and their team is friendly and personable! Have taken my vehicles here for the past 15 years and wouldn’t go anywhere else!

I had a nail in my tire and stopped by without an appointment. The friendly staff had my issue resolved in about 45 minutes. Great service.

Trash service I wouldn’t suggest it. Tried to rip me off!

Fast superior service

Jeff and the technician were very prompt, working on my tire repair, and friendly! Way better than the other Mr. Tire locations. I might reconsider doing business with the company (at this location only).

I had something wrapped in my tire and I was freaking out and this Mr. Tire in Durham fixed my issue in a matter of 5 minutes!!! Super nice people, definitely will return if I have any more issues!

After entering an appointment request online and receiving a confirmation, I arrived at the store only to be told that they werent honoring appointments. This was a complete waste of my time as I had scheduled the appointment specifically because I had only a specific window in which to get the work done. Because they couldnt be bothered to call or even email and cancel the appointment I still have a flat tire and now will need to find another shop on another day where I can get the work done. I certainly wont waste any more time trying to give this location business.

Got me in and out in a timely matter thanks

Provided great customer service and I did not spend a long time there. By the time I knew it, the tire was patched and back on my vehicle. Very courteous staff, and provided advice that did not feel like a sales pitch.

They recommended a use tire place down the street by mc d.

My car nearly broke down on me, but I managed to get to Mr Tire Auto, they wasted no time in figuring out what was going on with it. It had been a rough morning for me given that my car was having issues but all the guys I met were incredibly kind and helpful. I am a regular customer and they are always so helpful. I was going to get an uber to get me home while they worked on my vehicle, but these guys went out of their and had one of them drop me off and then pick me up when my car was ready. I live right around the corner but still, this made my day so much better. Plus they did a great job fixing up my car. Id highly recommend them.

Mr. Tire is freakin AWESOME!! Jeff and Bruce got us in and out in under a half hour. These guys are AWESOME!!! Thank you guys SOOOOO MUCH!!!!!

It was great had everything I needed

Stopped into this location for the first time ever and they were great! The sales people up front were delightful and honest with me about my cars needs. Matt helped me put together a game plan to get my cars services caught up so my car will last longer and not hit me hard in my pocket all at once. Thanks to Mr tire on Miami blvd they are awesome

I never write reviews but this staff is absolutely amazing! I will remain loyal to this location due to their fantastic customer service.

Friendly and Honest about needed services and how to save me money!

I went as soon as they opened on a Friday expecting a very long wait. I was advised that appointments would have priority over me, I appreciated the honesty as I was on a strict time constraint. I pulled out my work laptop and got to work on a few things to multitask, and before I could even really get a task completely done they were done. I was very surprised as they are as thorough and quick as the much more expensive Fast Lube express yet cheaper, friendlier, and all around a better experience. I was able to leave and get to the DMV before 845 am. I am thoroughly satisfied with their services and highly recommend then. Awesome customer service!

The Guys at Mr. Tire on Miami were excellent. They were friendly and informative. I ended up coming in for a patch but ended up needing more services including a replacement tire. I never felt pressure to buy extra services. The guys there just presented me with my options and made sure i understood everything. Will definitely be returning in the future.

Fast reliable & nice

They got me in quickly for a flat. They were very friendly and helpful. Reasonable prices. Will happily return.

I ran over a screw in my Altima and I needed a patch in my tire.I have bad luck when it comes to tire repairs but Bruce and Dylan patched my tire up and they had it ready for me early that morning. They did a great job and the customer service was wonderful! Bruce and Dylan’s service was above and beyond and I will definitely be going back for my car needs!

Awesome service manager and technicians. Took wifes car in with 2 nails in tire. Had us back on the road in less than an hour. Highly recommend. Thanks for your speedy service.

Obviously they dont know their own policy. Weve taken tires down there before and had them put on, no issue. The ones working knew they were used. We need an inspection done and definitely need better tires put on. We go and now its a no. Apparently store policy is they cant put on used tires, even though theyve done it for us a few times before.I kind of understand but at the same time I dont. You rather us drive on balding tires then put on better ones that have a decent amount on it for something used, hell it was almost new. Yeah sounds safer...Ive had other bad experiences here with my own vehicle and refuse to come back. They proven to me they dont know anything about cars and Ive had to do most of the work at home. Screw Mr. Tire, go somewhere else and save you the headache

Very professional people in the front desk

Would recommend to everybody, great people get what you ask for done

I needed 4 tires, and pulled in just around lunchtime. I asked how long it would take and if they had the tires in stock. I needed them to be quick as I work in the field and only had my lunch break to get the job done. I was told it would take about an hour. I joked and said is that more like an hour and a half? The service manager told me One hour plus or minus 10 minutes. They got the job done and I was back on the road in 40 minutes. My car rides so smooth now.Fast friendly service and a great experience!!Thanks!!

I use this location for routine oil change and inspections. Staff is always pleasant and professional. I had an issue prior to an appointment which they immediately helped me to remedy and treated my time as a priority. Strongly recommend.

I was in and out as usual!

I had just bought 2 new tires from them within the last month. One of the tires got a nail in it. I also was in need of an inspection. I asked them to patch it for me and perform my inspection. After leaving my car with them for two hours, Matt calls me and says they will not patch it for me because the nail was too close to the wall of the tire. It wasnt. Another tire shop did it without hesitation. Therefore, Matt was trying to make me buy a new tire because he knew I needed an inspection. He claimed it was too much risk and liability on his company and myself to do the patch. I even explained that I was willing to sign a waiver of liability and also that I have my own insurance for that....However, the mechanic RISKED ruining my tire by driving it around back to put my spare on with ABSOLUTELY NO AIR in it. I politely explained to Matt, Shouldnt he have tried to put a little air in the tire to avoid ruining my tire and my rim? Matt said, No itll be alright. So he was willing to risk ruining my tire, but not willing to risk putting a patch in it. This was very selfish and dirty business. As long as I was willing to buy a new tire they were willing to do my inspection despite the fact i had just spent $500 with them for my two tires. Do NOT trust these guys. STAY AWAY! They only care about themselves. I will NEVER go there again.

Stopped by because I heard a scrapping sound on my car. And the gentleman at the desk was kind and came right out to assist me! Very pleasant and helpful! Best experience. I will definitely be back!.

This Mr.Tire Site is awesome. Everyone there is super nice, helpful and knowledgeable. I had a loud noise in my car for awhile and then started hearing a grinding noise on top of it. Other sites were unable to pin point the problem and it was getting unbearable to drive for auditory and safety reasons. I made an appointment and it took them ten minutes to tell me what was wrong and about approximately 1 1/2 hours to fix it. They are super honest and I was super happy when I drove off. Additionally, reasonably priced. I will be going here from now on and I would definitely recommend them to anyone. Thank you Matt, Jeff and Lenny. I supremely appreciate your services.

I stopped in today at Mr.Tire on Miami Blvd for a leaking tire. These guys at this location got me and fixed up with no issues. But this is not why I’m writing this review. Matt and JD are very professional and caring about getting me back on the road safely. These guys hands down are the best out there! I will be telling everybody in my apartment complex to bring their cars to Miami blvd mr tire

Great customer service and the team there is helpful and friendly. Will be back!!!

Excellent as always

Terrible experience with this store. They failed my state inspection because my tread was too low. My tread isnt even down to wear-bars yet, but somehow that is too low? The guy lets me know it didnt pass and then charges me for the inspection. They offered to look up tires for my car, but they are charging me $15 for no real service. I believe they were trying to scam me into buying tires from them. I would pay extra to not give them the business. This place is trying to scam me into buying tires from them by not passing my inspection. The icing on the cake is that I drove to Jiffy Lube and they passed the cars inspection citing that my tire tread was fine. STAY FAR AWAY

I always feel like they keep my best interests in mind. They fit me in really quickly and have not charged me for a few things they could have. A great and reliable business

Ive bought tires and gotten several alignments here and theyve always done a great job. Excellent customer service and reasonable prices.

Very happy with my visit today. Matt made me feel right at home and I like that I can trust someone in the automotive field. Thanks for a great and warm welcome I will be back