They will know exactly what your vehicle will need! Spot on estimates and very timely repairs.....they have all my business!
Lonnie’s was able to change the battery in my 2015 MINI! A great MINI buddy referred them to me and instead of driving way out to the dealer in Raleigh, I took my car here! They had it done in about an hour! No problems whatsoever! What a gem! What a local Durham gem! They’ve done work on countless VWs and other cars and I knew this would be easy for them.
Joe and Brian are extremely amazing, fast easy and they will not over charge you. Got my power steering fix there and had no issues
I could not be less satisfied with this company. They were extremely unprofessional and I am convinced they did a poor job fixing my car so I would have to keep coming back to get the same thing fixed. I dont recommend this company.
Excellent service provided on my vehicle once again. Best mechanics for German vehicles.
Very impressed with Lonnie’s. I took my VW Jetta in to open the locked hood, fix headlight and pass inspection. They got it done fast and kept me updated on the status. I am a new customer but will be going back for sure!
I wont go anywhere else. Excellent work, fair pricing, and never an attempt to sell you repairs you dont need.
Lonnies was the third mechanic to which Id taken my VW Golf with an intermittent steering problem. They were the first to provide a realistic diagnosis—failing control module in the steering rack—and they repaired it at half the price of the dealer: $2,000 instead of $4,000. To top it off, they replaced the whole rack and pinion within two days. Id highly recommend them.
Had to get the secondary air pump replaced in my sons Passat to pass inspection. They worked fast and got it inspected by the next day. Great service and the reasonable price.
If you are looking for knowledgeable and experienced fair services for your premium auto needs,, please check out Lonnies. You will not be sorry.
Great place to get your car serviced
They were very quick and I was in and out for service. I find it is best to be on location when they open if you can not leave your vehicle because they do not take appointments. Despite that inconvenience of not taking appointments they have been accommodating for the most part. I was going to that shop when it was owned and operated by Mr. Hawkins and so by default I still take my older vehicle to them.
Lonnie’s has the best prices around If you are looking to get your VW serviced! From the first phone conversation they really made me feel at home and kept me informed throughout the whole process of my repair. Highly recommend this place and will definitely be going back!!
Excellent place, with fair prices.
They do great work and dont take advantage of you.
Bryan, Joey and Lonnie (ofcourse) always take great care of my car needs. Greatly appreciate the text message reminders when the cars need to be serviced 😊👍🏼
In the 100+ degree heat all major VW dealerships in the area turned me away for a simple A/C evacuation and refrigerant recharge. Lonnie’s was kind enough to be able to fit me into their schedule and they fixed my A/C quickly and cheaper than other places in the area. It’s a 45 min drive for me with traffic, but I’d come back for such great service.
This is one of the best car repair/service places I have ever used in my life! People there are super helpful and friendly. They are thinking of helping customers by making repair recommendations best to the customers need and budget - I and my brother had three old cars serviced there. With great patience, they were never tired of fixing a tricky problem of my old 1994 Honda Del Sol, when I almost decided to give up!
They have very resonable price. Good service. And they have a good mechanics here. Experience depends on which mechanics you have. But I like here.
Highly recommend this FRIENDLY neighborhood garage. It was looking like I would be stranded, or at least limping home from a far business trip, when I was recommended to Lonnies. The guys where able to squeeze me in with little notice and give my car a once over so I could check my options. Luckily the main issue appeared to be a bad spark plug and the team threw a old one in to get me home free of charge. Wish I had a helpful and trustworthy garage in my city to work on my car.
I never give reviews, but I had to review Lonnies because it was just the right thing to do. I called Lonnies and spoke to Joey he was really nice and made me feel a lot better about my situation. I brought my car in to get a diagnostic and Bryan confirmed what I learned earlier what was wrong. Bryan did the diagnostic and was very nice and honest. My car was repaired quickly and is now running perfectly. I am so happy to have found a VW mechanic that knows VWs and isnt going to rip me off. So if you need your car repaired be sure to call Lonnies!
84 vw westfalia subie conversion. left florida heading to the obx for a much needed vacation, some good wind and kiteboarding fun when I lost 1st and 2nd gear. I asked around for recommendations and called Lonnie. He was just getting back from lunch and said he would look at my trans. Turns out my aftermarket shifter ball and ball recepceptacle at the transmission were bad. Lonnie had a replacement shifter ball. He installed it and corrected the defective recepepticle ball cup, checked the trans fluid, adjusted the shifter mechanism and I was back on the road in 2.5 hours. He was busy with other jobs but took the time to get me back on the road and I want to post this because he earned my gratitude for the good work, very timely and and very fair price. thanks again Lonnie
Lonnies is the best place I have ever taken my car and RV. They are so friendly, professional, accommodating and honest. I feel so lucky to find such great mechanics and highly recommend them.
Lonnies is great! I have been coming here for years with several vehicles. They are accurate, thorough, and honest. Wouldnt go anywhere else. Sharyn
Continuing to enjoy and much appreciate Lonnies superior auto repair and customer service for over 20 years. Many thanks for all you do!
Really welcoming crew they all are and great at what they do! No problem whatsoever the people and service was amazing and my car is back to running great!
Had another great experience at Lonnie’s! They are very professional, friendly, and keep my convertible running smoothly! I will only take my car to Lonnie’s, and trust their expertise!
Whenever our cars have decided to limp home or require an oil change, we go to Lonnies. The people are so friendly and communicate all their repairs and labor costs effectively. I have always felt that the quoted costs have been honest. We appreciate their services and have been loyal customers since!
Lonnie has been working on my multiple vehicles for many years. He is always timely, professional, and less expensive than the dealer. No one else will touch my vehicles.
LOVE Lonnies. They are honest, charge fair prices, and always squeeze me in. So glad I never have to take my cars anywhere else.
I got a new timing belt at Lonnies University Auto. Car is running well. I paid $676 and they gave me a ride home and then sent an Uber for me when the car was ready at no additional cost. I would definitely recommend them. :)
Cant imagine finding a better place for auto care and repair. Very friendly people, outstanding service and workmanship and very fairly priced. I have total trust and confidence in all they do for all five cars operated by us and our children.
Outstanding professional and impressively knowledgeable mechanics, starting with Lonnie. They bend over backwards to accommodate their customers and are scrupulously fair and honest. My entire family has used Lonnies. Try him - you wont be disappointed.
Jeff up there does a great job. I will continue to bring my car to Lonnies for any automotive needs.
Lonnies the best! They always get it right! I have dealt with Lonnies for 30 years and they have never failed me. They are honest, they do excellent work and always deliver at a fair price. Trust me . . . you cant do better than Lonnies!
I have been taking my cars to Lonnie for over 35 years. He has always done an excellent job and he stands by his work and his prices are always fair. He has moved to several different locations and we have always followed him. I cant think of ever using another mechanic. A nicer guy you will never meet.
I have been doing business with Lonnie for years. I trust him completely with any work that he does on any of my cars. He will explain any aspect of the work that will be done and will beat the dealers cost of repair. I will continue to recommend his business to everyone.
I just recently had my oil changed at Lonnies and I couldnt have asked for a better experience. Doug and Jason were so helpful and so nice. Being recently separated and of course being a woman I automatically assumed I would have been treated a little different. Not the case at all. Thank you guys for taking care of my car and the great service you provided. If I ever need work done on my car again, I will not hesitate to take it to Lonnies.
Finding a mechanic can be a painful process. Luckily finding Lonnies means I wont have to go through that again. My car is well cared for with consideration given for cost effectiveness which is huge! I always trust the best work is being done. Thanks guys.
Don’t look any further these guys are the best around! Doesn’t matter which make or model you own they’ll make it right! Gifted machanics! Great customer service!! 👍🏻👍🏻
Lonnie is very polite and respectful. Will tell you whats wrong with your car and the cost to repair it.Check them out.
Whether its a simple service to an engine repair Lonnies is your place. They provide great customer service and the prices are reasonable. We are super happy with the service offered at Lonnies and highly recommended.
I very much appreciate Doug and Lonnie. I got a car from a independent dealer in Wake Forest. The check engine light came iton not even a day after I got the car. I took the car to their mechanic 5 times and still couldnt get the check engine light off. I didnt trust any off them anymore to touch the car so began looking for someone else when my boyfriend called about Lonnies. I spoke with Doug he was very nice on the phone asked what It was doing and said we will check it out. They called me to let me know what the problem was and what esle I needed to get the car straight. I VERY MUCH recommend them they will help you in everyway and if they cant they will refer you to someone who can. OVERAll I trust them to do All work needed for my Subaru
Took my car to Lonnies for the first time to help diagnose a service engine light. They worked with me over a couple of visits to help determine what the issue was. They looked at my car multiple times to correctly identify the possible cause without doing unnecessary work. All the staff that I worked with were professional and helpful. The mechanic that worked on my car came out and personally talked to me about the issue and what he recommended going forward. I will definitely go back to have them work on my car in the future as I had nothing but great service!
There was a mistake with the mileage entry, yet they have sent us an email saying that it is a mistake. It helped the sale of the car.
Ive used Lonnie and his guys for all my car needs for 25 yrs... they are kind, helpful, knowledgeable, and honest. And very reasonably priced. What more could a person want?
Good work. Nice and knowledgeable staff.
Very knowledgeable of all types of vehicles; They are fair priced and are very honest. They are a real pleasure to deal with. MUCH better than anyone I have dealt with in the area, especially the local chains.True car guys!
Dont take a Volkswagen anywhere else. They have kept our 1982 vanagon going. Do wonders with other cars too. Reasonably priced.
Great serviceMy 2004 Tundra runs great like new after recent service from University Auto Center.Thank you
I took my car to Lonnies based on 1st the price I was quoted for a complete diagnostic and 2nd on the friendly open line of communication that I received after calling multiple times to get better informed of the detailed services they offer. After the diagnostic was completed I was called and informed of everything that would need to get done to get the car running good. I told him I would call him back to let him know of my decision. I decided to get a second opinion. After informing the mechanics of my decision he informed me that one of his mechanics had performed a service on my ac unit that would be an additional charge, so i was quoted almost double what I initially expected. After discussing the unfairness of this business transaction I cannot trust this business to perform all the services stated at the price quoted. The fact the address is located on Christian Ave does not make this situation any better.
Ive been a loyal and grateful Lonnie fan for over 20 years. I have always gotten first class service because he often goes above and beyond to find the true cause of my problems. Bottom line: my cars last forever - what else can I say?
Excellent service. All my problems were taken care and for a good price.
Jeff Hawkins has been servicing my Toyota for 10 years here. The TLC he gives Beulah is unparalleled.300,000 miles and she aint not broke in yet.Merci
Lonnies University Auto Center was my go to place for my beloved VW Bug! I was very pleased with the professional service and had only positive interactions with the staff for the five years that I lived in Durham and used Lonnies for all of my VW service needs. Good guys. Great care. Affordable.
Would definitely recommend finding another shop. We we our $1321 did not have a car for 3 weeks, and our car broke down with an engine problem, on the freeway, less than two miles after leaving Lonnies shop following an engine repair. Lonnie refused to do anything to compensate us. Lonnies told us that our car having an engine problem two miles after leaving was bad luck. The bank says that if you sign on the dotted line and authorize the repair, and they do the repair, you have to pay for it. I recommend finding another shop that can guarantee that the work that they do on your car will actually help get the car back on the road.
Ive used Lonnies for several major repairs over the last 12 years. I like to use them for our major VW work. I send our tows to Lonnies when they fail in Durham. Every diagnosis has been correct and the prices are consistent and reasonable.
Very knowledgeable and always willing to share information.
I have used Lonnies for the over 15 years for several different vehicles (both foreign and domestic). I have found them to be honest and very reasonable. They have fixed any numbers of problems over the years. I highly recommend Lonnie and his mechanics.
Great place to gave your car worked on! They specialize in European vehicles!
A real find!I am not one to write reviews, but sometimes you have a unique experience that cries out for recognition.By way of background, you might call me an old gear head, I own six cars, including a couple of classics, and know my way around auto repair and body shops. Recently I had occasion to Drive 12 hours and 600 miles from New England to Durham to drop my daughter off at college with her, new to her, 2002 Lexus ES 300. It performed flawlessly until the following morning when its failed to start. We identified the problem as the starter but had precious little time to fix it as I was flying out the next morning. I contemplated buying tools and doing it myself in the parking lot when someone recommended Lonnies. Initially they indicated they could not take us until the following morning but when they heard our predicament they agreed to replace the starter that afternoon. They were fast, efficient and fair in their pricing. In fact I feel guilty because it took them an additional 45 minutes to clear codes since the battery had been disconnected so long. Whats most impressive is they never complained about or charged me for their extra effort and they did all this while their owner was absent recuperating from an illness. In other words, it is the culture of Lonnies to treat customers with Southern respect, perform quality work and do the job right. Now that Im back up north it is a great comfort to know I can rely on Lonnies to care for my daughters car when I cant be there myself. Thank you.
Hardworking team providing honest and affordable mechanic services. Gave me a list of the things wrong with the car (fairly lengthy, being a VW Jetta with 130K miles), and itemized which ones HAD to be done to pass inspection, which ones were a good idea to do now, which could wait for a while, and which ones not to bother with. Compare that to the dealership.Ill be bringing both my cars only here from now on. Top-notch service, friendly folks, and decent prices.
Charged me $270 in labor for work that I later discovered should have taken a half an hour max. They did diagnose and fix my car, but at a very inflated price.
I bring my VW exclusively to Lonnies. I have found them to be competent and trustworthy: They want to help me keep my car running well while being cost-effective -they think of ways to save me money by combining services, postponing non-essential work, or getting used parts when appropriate. When they have made a mistake, they made it right without charging me. I have used them for the past 6 years at least.
Lonnies was recommended to me by my BMW mechanic, who told me Lonnies is the place for VWs. I took my wifes car over, and Lonnies staff diagnosed the problem, completed the repair, and had the car back to me in a day. Communication was prompt and professional, even when it turned out the one day it was going to snow was the day the car was ready. The price for my repair was very reasonable, and I felt at ease with the staff and customer service crew.A big plus for us was the ability to pick up the car after 5PM, and we had the option to go in at 7.30 am, had we needed it.I will recommend Lonnies to anyone who needs their service, especially if youve got a VW.
Ask for Willie ! He replaced my timing belt & put in a new ball joint on my 06 jetta . Now it rides smooth as ever! A++
Lonnie does all my repairs, amazing service everytime and great prices! Highly recommended!
Trustworthy, talented and helpful in every way.
In town briefly and had a clogged AC which was dripping into the passenger side. Lonnies took a quick look the same day and fixed it quickly.
Trustworthy, fair and honest shop. My cars have always been in good hands at lonnies !
Excellent service in a very timely manner. Thanks, Lonnies for giving us peace of mind while driving.☺
Had an issue with the belly pan of my car that I had just gotten fixed at another shop. I took it to Lonnies at 7:45AM before work and one of the team came out and found a fix for it to get me through until I could get it back to the other shop...and wouldnt accept payment for it. Great customer service and a kind gesture for a frustrating situation! Thanks Lonnies!
Always great service with a smile!
Great job . thank you
Quick, reasonable prices, and super nice people.
Always a good experience at Lonnies. Have had multiple vehicles serviced here. Good quality and good customer service!
Lonnie and his son are simply the best. Smart, friendly, and trustworthy!
This place is HORRIBLE. I went here with a broken fuel pump (I knew it was broken, and I told them it was broken). Lonnies mechanic plugged my car up to some computer and he said it wasnt my fuel pump, but instead my MAF. So they fixed the MAF, gave the car back to me, and it was still broken. So, acting in stupidity, I took the car back. I asked them to fix it properly, so they fixed the thermostat next, saying it also threw a code. Well, low and behold, that didnt fix it either. So I took the damned car to auto zone, bought a fuel pump, put it in myself, and VOILA, it was fixed. I ended up paying Lonnie over SEVEN HUNDRED DOLLARS for parts I didnt need, and he refused to give me my old parts back and refund me. DO NOT TAKE YOUR CARS HERE.
Mark has been looking after my 1995 VW Jetta for the last few years. Hes been nothing but honest and straightforward with us, giving us his honest opinion about what things would cost up front. Theyve also been great giving me a ride to work when Ive needed to leave the car. We tried about 5 different mechanics before finding Lonnies. I recommend them for work on VWs.
Friendly, Quick, Honest…Overall Great JobJust had oil change, balance and rotation, state inspection done on a 09 VW Jetta, quick and a great price. Will be going back instead of the overpriced dealer. I was in and out. ALSO they have WiFi while you wait.
They are upfront, economical, friendly and honest. They are my go-to mechanic!
Honest. They treat you fairly.
I have been a customer of Lonnies since before he had Lonnies. Always the best!
Always quick efficient service.
Great People, Awsome Service!!
Great service.
Went with someone else there
They are honest
Horrible Costed me over $5000 after they fried my car trying to install a throttle position sensor
Good service
Great service!
In this place they do very good service