I needed a swift change on my policy and M. THOMPSON was just the person to get the job done. Thank you Allstate.

It’s always a friendly and helpful associate willing to help in anyway they can when I do need assistance.

Hello, I would like to say that the service I received was excellent. I spoke with Mikayla and found her very professional, patient and quite knowledgeable. She was able to help me find the perfect plan to fit all my needs and I am thoroughly grateful. I will be recommending this service to my family and friends.

For starters I would love to say how professional and easy this process has been for me. I was speaking to one of the most amiable and sociable employee and her name was Mikayla. She talked me through everything step by step and made sure I understood everything and how it was going to go. Thank you so much for the hospitality and service you provided!!

When it comes to insurance, people generally feel that, like car dealers, insurance companies are going to pressure you to buy. I have to say, that has never been the case with the Hatcher Agency. What I’ve experienced with Dimetrius was someone who listened to me and took the time to understand my needs and my goals.He spent time to educate me on life insurance needs for me and my young adult family members. He drove out of his way to meet with them and helped explain what their auto insurance covered and provided renters insurance quotes.I’ve sent a number of family and friends his way.Reach out to him - you won’t regret it!

They were very professional and helpful. Answered every question I had and made sure I got everything I was looking for! Thompson was amazing to work with, she was very patient and thorough! Won’t be doing business anywhere else.

Worked extensively with Chris here to move out of state into NC. Hes been a great help and we got everything moved over pretty smoothly and I feel confident he got me taken care of pretty well.Much better experience than calling into the more global Allstate call center.

The people over at the Hatcher Agency are some of the most professional people I have worked with. The staff was very attentive and helped me find the right products that fit my insurance needs. Not every insurance agent will take the time to build you a policy to fit your lifestyle/needs and thats what separates Dimetrius and his team apart from the rest. Any insurance salesperson can get you a policy, its the ones who will go above and beyond to make sure that you understand your coverages and know what it is exactly you are getting and that’s what makes them stand out from the rest.

My past experiences with insurance has not always been the best but this experience was different than any experience Ive had. The agent that helped me was very tentative and listened to my needs instead of trying to upsale me on what I didnt need. Ive felt by the end of our conversation I could tell her anything. Thank you agent Thompson for making my experience very joyful and I enjoyed every word of our conversation like I gained a friend. Your kind words and thoughtfulness you put into learning me didnt go unnoticed. Thank you

The most genuine insurance office you’ll ever come across! They tell you how you are covered, what you’re paying for and never hesitate to answer any questions. They all put their best effort forward and Ms.Thompson especially has been a wonderful help. She is the best there.

Everyone at this Allstate office has been a pleasure to work with. Chris, especially, has been the upmost professional employee. He takes the time to understand what his customers are looking for without making you feel pressured, which made the experience that much better. I highly recommend to anyone to reach out to Chris (and the Allstate team) for all of your insurance needs!

Fast, easy, and affordable. Gave great service and super friendly. Shout out to Mikayla making my time as easy as possible and helping me huge on insurance! Many thanks!!

Mr. Hatcher and his team are experts and customer focused. They were available and patient with my questions, and was determined to find best products for my needs. A have a found the perfect insurance company for all my current and future needs.

I have worked with Dimetrius Hatcher and his agency for many years. I have sent numerous clients to him and his team, and have always had extremely positive feedback from every client that I have sent their way! Dimetrius and his team are highly professional, knowledgeable and responsive. They take time with each of their clients to fully explain all of the policies and to ensure that you are only paying for what you actually need. Dimitrius and his team will always have my business! I would highly recommend them to anyone looking for an agent they can trust!

Particularly liked the better rate they offered and after not having the best of day, the young lady helping me made my day and experience less stressful.

Dimetrius is the most professional insurance agent in the area. He is knowledgeable and makes understanding life insurance a comfortable conversation. Call him if you are looking for honesty, value, and a great agent.

I had the pleasure of meeting Mr. Hatcher and found him to be one the most knowledgeable and personable insurance agent in a long time. He took time to address all of my needs and explained each and every detail on top of offering me some invaluable advice. Each employee from the Receptionist, to the Insurance Representative, to the Agent gave me a warm and fuzzy feeling like I have known them my whole life. I highly recommend anyone looking for a new Insurance Agent give Mr. Dimetrius Hatcher a call.

They are very professional and have AMAZING customer services skills! Helped me with everything I needed in a swiftly but helpful time, and especially one associate Mikayla, she was very sweet and very thoughtful!

Mikayla thank you for coming out to Northpoint Apartments to see us! We at Northpoint Apartments provide our own renters insurance policy and was not really interested in any outside insurance companies. We informed Mikayla that we were fine as we have had many agents trying to gain our business. Mikayla said well, would you mind if I showed you what I can do for your company and if I cant help you ladies then its 3 coffees on me. Well we never turn down coffee challenges at our office so we said lets see what you have lol. Well needless to say she won the coffee challenge and her business cards are now in all of our move in packages. Her name is mentioned during every move in. She rocked it! Thanks again for the professionalism Mikayla and our Ft. Bragg soldiers are going to love you! She is now our new insurance agent serving 224 unit Apartment complex!

This is the BEST Insurance Agency in North Carolina!!! The owner is extremely knowledgeable and professional! The team has always been very attentive and responsive!

Ms. Thompson, was a delight. They are very professional and informative. I appreciate their service and time.Thank you

Mr. Hatcher is the most knowledgeable person I know when it comes to learn the basic information when making a purchase for insurance. He will take out the time to make sure the customer understands and is getting the most value of their policy. I recommend Mr. Hatcher and his knowledge to any and everyone who wants to purchase insurance.

Mikayla did a phenomenal job, as well as being very efficient. Also Great customer service and energy!!

I only know a handful of people who understand life insurance as well as Dimetrius does. His knowledge and desire to help people is a combination that inspires trust.

What a relief to find an insurance company that works on your best interest. Dimetrius and his team got me a quote fast and professionally written. This is the go to insurance company to go to in Durham.

It has been a pleasure working with Dimetrius Hatcher and his team. I’ve been a client since 2017 and I chose Dimetrius Hatcher’s Insurance agency because of their integrity, professionalism and patience. I asked multiple questions about the pros and cons of different policies to help determine which one was the best fit for my family. Dimetrius patiently fielded my questions, thoroughly explaining options and how specific policies would be beneficial for my insurance needs. Dimetrius and his team actively listened, never rushed me and were very helpful throughout the entire process. I highly recommend D. Hatcher and Associates as they will always be my first choice for insurance and financial needs.

MS. Thompson was very kind and professional. I would highly recommend her services to anyone who may require the help and guidance that is needed to help in this process.

The office staff is very knowledgeable and professional, with over 20 years of portfolio management experience.

What can I say... Dimetrius Hatcher is an amazing agent. In a world filled with uncertainty. I am certain about one thing. That Dimetrius Hatcher’s Allstate will have my business going forward. Dimetrius took time out of his day to explain every aspect of my policy to me. If that was all he did the 5 stars would be already earned. But he went above that. He talks to his clients. Really talks to you, and he gets to know you as a person. A aspect of so many businesses today that are either lacking or nonexistent.Thank you for everything.. I will be recommending your agency to all of my NC friends!

Thank you Dimetrius Hatcher from Allstate, for being a great insurance company! I have always had a positive experience, in all my interactions with the folks at the office.

Such an agency deserves all of my insurance needs!

Great service