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Andy Jones - State Farm Insurance Agent
4519 N Roxboro St, Durham, NC 27704, United States
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Andy Jones - State Farm Insurance Agent

Comments
Gl
Review №1

These are the best people to work with. all you have to do is let them know what you need and it gets done. I purchased a vehicle and emailed them the information and the next morning everything was complete. Why go any where else.

Ma
Review №2

I was looking into getting renters insurance and everyone else was extremely high! Luckily I came across Andy Jones office and was able to get my renters insurance at a very affordable price! The team there is so helpful and if I ever have any questions they are always glad to help! Shouts to one of the team members Silvia for helping my family and I in all our our insurance needs! Definitely recommend for home, auto, and life insurance!

No
Review №3

Staff are friendly but the parking lot and drive way is a nightmare. Its so steep and small. If your driving a big vehicle keep this in mind.

St
Review №4

I have been doing business with State Farm for over 7 years, not once in my time there have I ever been treated with anything other than respect. Andy and the staff are always willing to do there best to help me with my needs. I am proud to be a State Farm customer. When you visit please say hi to Christine and tell here Stephen sent you. Best rates in Durham.

Ch
Review №5

Andy Jones and team will happily take care of you. They are good people. I have used them for years to cover all of my insurance needs. Now, my daughter is old enough to have her own insurance and who do you think she chose? Andy Jones of course.

Al
Review №6

Call Jennie she was awesome, friendly and happy to help get the kid’s and I insured. The process was easy and fast.😁 virtual hugs to a new friend of the family

Mi
Review №7

I have been with Andy Jones and his team at StateFarm for more than 12 years!! They cover all my insurance needs- Homeowners, Life and Vehicles!! What a superb team!!! Excellent Customer Service!!!Christine you are amazing, always going above and beyond to take care of my needs in a timely manner.Christine, you embody what excellent customer service is, always patient, the tone of your voice on the phone is always calm and reassuring. Thank you!!Kudos Andy Jones, you guys rock!!! Epitome of great service!!!!

Di
Review №8

I have been with Andy Jones_State Farm for about 9 years now and they have been amazing. Not only do they have great service, but their prices beat the competitors as well. Silvia assists me with my needs quite often and she responds VERY quickly. I am always happy with my service.

Jo
Review №9

I have a few policies in place here at Andy Jones State Farm. The set up process was NOT confusing like it is anywhere else. The bilingual agent Silvia Carreno was able to help me set up multiple policies with ease. Everyone at the firm is super nice and always welcoming! I will be with State Farm for a very long time! Thank you!

Ra
Review №10

State Farm has been our insurance company for many years, and they’ve always taken good care of us. I love the convenience of having Andy Jones’ office close by. Jenny and Christine are friendly, compassionate, and quickly find answers and solutions to any questions or problems I might encounter.

Le
Review №11

Andy Jones and his staff at State Farm are always professional and friendly. They are quick to respond to my questions and provide the needed information. I highly recommend their services!

Li
Review №12

I can always rely on all of the great people that work for Andy Jones State Farm Insurance. They are reliable and very affordable whatever your need may be they can help...thanks yall for being my only insurance agency i will ever need😀

Wi
Review №13

Fast and good sevice. Fun times when ur there. Its a very comfortable atmosphere

Ni
Review №14

I have had nothing but amazing experience here at this office Andy Jones and his team really take care of their customers.Highly recommend anyone to this office.

St
Review №15

Not just about a great business, its about working with great staff. They are friends and neighbors working with you to help achieve the same goal.

Ro
Review №16

Christine was excellent,she made me feel like family and took care of my needs regarding my renters inshurance,I recommend her 100% to anybody.

Sa
Review №17

I would just like to BOAST a little about a lady that I have known for a number of years...CHRISTINE PEROLINI. This Lady is a joy to have known for all these years. Her SUPERB customer service skills along with the LOVELY smile that you are always greeted with by her, is sure to BRIGHTEN anyone that comes in contact with her day. She TRULY is an asset to the State Farm Team. I also LOVE the fact that she cares about her customers and is Always willing to listen to whats going on with you. I wish the rating went higher than a 5 star because this lady deserves a 10 star rating. THANKS CHRISTINE! YOURE APPRECIATED

Be
Review №18

Andy Jones is funny, nice, and all round great person to work with. Would highly reccomend this State Farm branch.

Me
Review №19

Jenny Hibbard at State Farm, Andy Jones office, has been prompt, informative, and knowledgeable in helping navigate my insurance needs. I couldn’t ask for more a more professional person for your insurance needs and their prices are great.

Mi
Review №20

I recently transitioned over to Andy Jones State Farm from Progressive for auto insurance, and bought my homeowners policy with them as well. Christine was super helpful in making it a smooth transition, and managed to save us some money too. Issues that have come up with the DMV were handled promptly. I very much appreciate their service.

Mr
Review №21

They are prompt, professional and precise. A great service with great rates.

Do
Review №22

I have been with State Farm over 30 years. I have never had any problems with them. The agency has professional, courteous and personable staff. One of the most appreciable aspects that I love about them is if I am late with my payment, for whatever reason, they will give me a phone call to remind me that my payment was due and ask if there is a reason that I needed more time. This is not the case in other agencies who will discontinue your services not caring whether you are having financial difficulties.I would highly recommend Andy Jones and his team. DRW

Er
Review №23

We started with Andy Jones with just a Home Owners policy in 2014 but have recently moved our car insurance here as well. Jenny was so patient with all of my questions and requests. The turn around time was quick too. Hands down best service and rates around! Would highly recommend!

Mi
Review №24

Andy and his team are the best. Great service.

St
Review №25

Great customer service, Andy and Christine are always prompt with my quotes and questions!! Had my first major claim about a year ago after many years with State Farm and I was taken care of with a fair resolution and good communication along the way. Easy people to do business with, and the strength of State Farm as an added bonus.

Ia
Review №26

Ive been with Andy Jones for over 20 years and he and his staff have been very responsive and kind whenever I need them. Big thanks to Christine who puts up with me calling every 6 months to get a copy of my declaration to provide my employer. Great company and will continue to have them as my agent.

Do
Review №27

Andy Jones has an outstanding staff full of professionalism and knowledge. Anytime I need help or have a question Christine Perolini always has the answer and knows how to get the job done. Shes beyond knowledgeable and her experience is an invaluable asset to a consumer like myself. I highly recommend Andy Jones and his staff for your insurance needs.

Mc
Review №28

Christine made my visit awesome. I was nervous about getting a new insurance company to work with, but she made me feel at ease. I am confident that doing business with them is going to be a great joy.

Me
Review №29

I have been an Andy Jones State Farm Customer for many years and always receive outstanding service from Christine. She goes above and beyond to ensure all my insurance needs are met and is always very thorough with any requests I have. I would highly recommend Andy Jones State Farm and Christine.

M
Review №30

Friendly staff that always works hard to earn my business whether on the phone or face to face. Christine is just the nicest person and greets everyone with her beautiful smile. She just recently told me how to save 30% off my insurance rates ! Thanks Christine !!

Je
Review №31

Always have had a great experience, fantastic service.

Da
Review №32

Andy Jones and State Farm have been my home and auto insurers for over 13 years. I couldnt be more satisfied with their customer service, advice and response. I remember back when we had that big hail storm in Durham, Andy had someone on my roof assessing the damage the next day, while others waited weeks with their insurance companies. I think the claim check was in my hands within the week. He handled everything when I was in a hit and run, in rental car in California with just one phone call. There was even a time when I got hit with a baseball at the Durham Bulls baseball game and guess who showed up with something cold to reduce the swelling. Yep, Andy Jones. Andy, Christine and his entire team are great to work with and the peace of mind they provide is worth every cent.

Ri
Review №33

Andy and Christine are so easy to work with. I find Andy and his staff to be responsive and trustworthy. Im glad I switched over to work with his team and you should too!

ja
Review №34

Silvia with State Farm was fast and worked efficiently to get me what I needed to get my information so I could get my new car. I would recommend her and Andy Jones location!

Ka
Review №35

Great service and friendly staff that provides excellent support for all our insurance needs! Would highly recommend.

Ja
Review №36

Christine as well as the other staff members are always timely and helpful. It is always a pleasure.

Ma
Review №37

Been dealing with them for years and have not had a problem out of the agent.

Do
Review №38

5 Stars. Friendly, thorough, responsive, excellent customer service. Well done!!

Jo
Review №39

Jenny was very helpful in adding another vehicle to my policy. she answered all my questions and even gave me some tips

An
Review №40

Friendly people to talk to. They made it easy for me to understand what I was getting for my money. I like having all of my insurance in one location and at a good price. I feel more knowledgeable about my insurance coverages and would recommend the agent and staff to anyone.

ma
Review №41

I switched to Andy many years ago. Andy and his awesome staff have always been there.

Ma
Review №42

Always prompt service when dealing with Andy Jones at State Farm Insurance!

Ga
Review №43

Christine is my absolute favorite! Always going above and beyond

Da
Review №44

Great customer service.

Sk
Review №45

Not good

Ju
Review №46

Silvia in the office is a very attentive and professional person. I can always count on her to help me with something. Deserves a promotion

Information
3 Photos
46 Comments
4.9 Rating
  • Address:4519 N Roxboro St, Durham, NC 27704, United States
  • Site:https://andymjones.com/?cmpid=lqqg_blm_0001
  • Phone:+1 919-477-0054
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–4pm
  • Tuesday:9am–4pm
  • Wednesday:9am–4pm
  • Thursday:9am–4pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–4pm
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