Crystal is an exceptional communication supervisor, she is patient and very kind. Thank you for your services.

Personalized communications is just that. They are very professional and offered ideas and solutions to meet out small non-profits communication needs. Very friendly staff who is very responsive!

I work here. Its a good starter job but a great answering service.

The company I work for uses their services and all I can say is we love them. Their reps are very professional and consistent, our customer have a hard time being able to tell if they are speaking to one of us or their answering service. Which is a good thing because it allows us to offer our customer a uniform and professional experience. Dealing with them is so easy as well. Over the last few month we had to make changes to our process in the office and needed their help. Ruth Gallegos & Kim Lauer did an outstanding job at getting the changes done exactly like I wanted them, in a timely manner and kept me well updated of the progress.If you are business need help taking calls or after hours this is the people to call!

After 25+ years as a happy customer of Per-Com Ive retired. Pre-smart phone P-C gave us a virtual-office, screening calls and connecting the most important in real-time. So was voice mail, hearing the actual message at our convenience. Things changed, the quality of work from Kim and her staff didnt. Ive had other businesses, P-C adapted to all of those, took in-bound orders and listened to complaints. Ive never had a single minutes worry that thered be issues from our in-bound phones, in a quarter-century I dont recall any down-time. Smart Phones will never replace the human voice, and the professionalism of P-C. Its with a huge THANKS that I think back at all theyve done for me. And how much P-C has actually saved us, renting us a commercial number for under 50-cents a day, with as many roll-overs as we could ever use. Weve saved far more than we actually paid them. Let Kim show you how its done. Technology has changed, but P-C still has solutions you need.

We have used Personalized Communications for many years but recently sold our business of 63 years and have to part ways. Being in business as long as we have been around takes a special team and these guys are the best at what they do. Had we decided to go for 100 they would have been by our side.

Good place to work for college and high school students or retirees. The worse things about this place BEDBUGS equipment is out dated. Ive seen mangers talk about each other to each other. The owner refuses to shut down and exterminate properly. He has 3 or 4 other call centers that can take up the slack. This job is great for second chance employment. One thing the owner and supervisors need to understand is everyone that works there does NOT have a background.

Personalized Communications is the best company to partner with! They will handle your calls in the most professional and friendly manner. We let them handle our calls so that we focus on the other aspect of our business. We highly recommend Personalized Communications. A+ Team!

Worst experience ever when trying to reach my medical provider. My husband has been dealing with possible stroke symptoms and was instructed by his provider Darell DeLoach on Friday the 24th (in Amarillo, TX) to please call today and give an update. He was told to tell the answering service to transfer call to him although he is not the one on call. However, a guy named Ken (or so he said) was very unwilling to listen and refused to page the provider. Instead he insisted on me telling him specifically what is going with my husband (you are not a medical person Ken, nor it is your business to know specifics when provider has already instructed patient on what to do). He then transferred me to his supposedly supervisor Colleen. This lady was very unprofessional and should not be working for you. Instead of listening she started very argumentative and determined to make clear why she was not going to page provider. When asked if she could please listen to the problem first, she rudely put me on hold for about 30 seconds and returned arguing again and told me to have a good day. However, I then warned her not to hang up if she wanted to keep her job and reminded her I have a very good relationship with the providers there and would report her. She then expressed she was going to page the doctor on call (Dr. Caleb Kim) and again put me on hold right away. A minute later a guy (not Dr. Kim) pretending to be Dr. Kim got on the phone. This person sounded the same as guy I had talked to before, but definitely not Dr. Kim. 30 minutes later I called again and was able to speak to a girl named Leslie. She was much better and more willing to listen. Overall, I feel you have some employees that should not be handling calls that can potentially put peoples lives at risk.

Great staff, very professional, all the services you could ask for and always with a smile.

PCI is a great company to work for! I have been working here for almost 5 years and I love the people I work with!

Great place to work!

The worst job I have ever had. The owner is cheap and doesnt even pay a decent wage- and then cheats his employees out of 10 minutes a day by only allowing them to have 2 10 minute breaks per day instead of 15 minute breaks. They show no respect to anyone working for them and I would honestly clean toilets before working for this company again.

What a wonderful service provider! Excellent Customer Service and Knowledgeable Telephone Agents!!!

No background check or drug testing if your looking for a job... Flip side only start out making $9 an hour.

Thank you for always helping our customers after hours. Great job!

I love the people there.

Great service, very reliable and friendly

I like turrles