I wanted to send out a big thank you to this company,I purchased a steam cleaner and it came from Italy.Well I needed a new pressure cap or o-ring seal,I did not have any idea where I would find it because the machine came from Italy.I got hold of someone that recommended Kleen Car Auto Appearance, so I called then and explained the situation, they suggested I needed a new cap or o-ring so I ordered the cap and they sent me a extra o-ring.I really appreciate the speedy service this company provided,I highly recommend them if you need any parts for your Chief Steamer.