I called Stanley Steamer to my home to have my air ducts cleaned. I received a text with a picture of the technician before he arrived so I knew who to expect. When the technician arrived he was very professional, courteous and complied with covid protocol. He explained the process thoroughly and even allowed me to observe the process. I was very impressed with the level of knowledge and skill portrayed. The technician explained that Stanley Steamer cleans carpet, hardwood floors, porcelain, grout and more. I rate this company and the technician an A+.
I scheduled duct cleaning. The service was great. I had a few questions regarding the services that I was receiving and they were answered professionally and I did not feel rushed. The serviceman went above and beyond to inform me about the air I was breathing from what was noticed when performing the service. I truly appreciate that and will highly recommend him.Thank you
When they were on the way, I got a photo and exact arrival time. Frank was professional, thorough, and completely nonjudgemental about the (honestly) gross state of my carpets. Now they are clean and fresh. Looking forward to using them again.
Melanie was kind courteous neat and very professional. She did an excellent and thorough job. I will request Melanie at all of my further appointments with Stanley steamer. I would recommend Melanie as a technician to anyone.
Thank you Greg!Greg did an awesome job!! He made sure to do each task in an order that ensured he did not have to walk on clean areas once they were cleaned. He also cleaned my wood floors and applied a maintenance coat. The floors look wonderful!Thank you,Molly
Stanley Steemer did a FANTASTIC job with the air duct cleaning. They were efficient, thorough, professional and showed us everything that they did (wowza, we definitely needed the ducts clean!). Ask for Ron and Jerome, they were wonderful at doing all of the above. 👍🏻
We had our ducts cleaned and we were pleased to find the process was less invasive than imagined. And the staff providing the service were on time, professional and respectful of our property. Thank you Jeremy.
Elijah was the best! Super down to earth funny guy who was extremely professional and honest the whole time. Explained he wouldn’t be able to get some stains out, but the couch looks a 100 times better in my opinion. Definitely suggest him when getting your services done. Ask for him!
Melanie was upbeat and professional throughout. She did a great job on our old carpet. I would have her back in a heartbeat. Thank you!!!
I can highly recommend everyone Ive interacted with here, from the service techs to the customer reps. Everyone is warm and competent.Initially contacted them after another companys carpet cleaning did not sufficiently remove the odors in my carpet from the previous tenant. They did an awesome job with that, and I could no longer detect the odors.Since they had a special on air duct assessments, I had them take a look. I was impressed with the honesty and thoughtfulness of the technician who came out to assess. When they did the dryer vent cleaning, the team (led by Jeremy) that came out was also amazing.I dont have a great sense of how cheap/expensive they are compared to the market, but I felt like it was money well spent for me.
Melanie did an excellent job. I am very very pleased with the results. Thank you Melanie!
Disappointed spots werent better removed. Greg was great and did a nice job but carpeting not completely cleaned.Stanley Steemer returned to repeat cleaning an area where I wasnt satisfied at the initial cleaning. This time it got cleaned much better! Great job!
Jacob was very friendly and personable. He did a professional job on my carpet. It looks great!
Dan was amazing. I would use this company again just because of him. Excellent service. Very professional. My carpets look new!!!!
Our technician, Jimmy Boykin, was very professional. He arrived on time and was very thorough in cleaning our carpet. He made sure that we were happy with the results. I would definitely recommend Stanley Steamer and Mr. Boykin.
I was very pleased with the man who cleaned my carpet. He was on time, courteous and did a great job. He also put up a rubber sheet of sorts to block the door opening where the hose came in from the truck and shut the door as much as he could. A courtesy I appreciated. I highly recommend this company.
We had a wonderful experience. Thank you so much to Tyler, you did a fine job. It was just him cleaning and he was efficient, thorough, and professional. Our carpets and couch look wonderful and revived. He was kind gentlemen as well and represented the company so superbly. Thank you so much for your time and wonderful meeting you!
My technician, Boris, arrived promptly precisely 30 minutes following my alert text notification. I walked him through my home, showing him the rooms/areas to be cleaned and highlighting stains which would require special attention.He accessed water through my garage spigot and set up his equipment quickly. He offered an enhanced protection product, though I declined.He pretreated all areas, emphasizing those stained. He efficiently cleaned all three rooms and my entry hallway. He successfully removed all stains, applying some special product to several which did not respond on his first effort.Upon completion, Boris quickly and carefully removed his equipment and loaded up his truck.We conducted the sales transaction via his phone & tablet and the entire service was completed within 45 minutes of his arrival.I have successfully utilized Stanley Steemer in the past and would recommend them for your cleaning needs.
Fast and efficient service. Just what I needed to feel confident that my carpet is clean before a new baby
Rashad from Stanley Steemer did a great job. Professional and quality service. Request him if you can, when booking a carpet cleaning service. Thanks
Very disappointing. Arrived at the end of the service window, and then didn’t have the right equipment to clean a couch. Not sure how that happens, but waited an hour with the service person coming in and out of my house to tell me someone was “arriving momentarily” with the right equipment. What should have taken 30 minutes turned into a two-hour ordeal.The couch is kind of clean. And they gave me a discount for the delay, but it was still more expensive than other services I’ve used. Unfortunately, they damaged both my wall and the foot of my couch while banging equipment around. I can’t seem to add pictures, but there’s a gash out of both :(
Company was able to make suggestions and explain process, then get me scheduled within 24 hours of my call. Employee (sorry cant remember) was polite, professional and answered my questions without hesitation. He wasnt impatient and made sure I had a good understanding of what was being done and what the results should be.I will definitely use Stanley Steamer again in the future.
I scheduled a carpet cleaning for three rooms and obtained a favorable appointment window. Jimmyand Rashad arrived right on time and did a very professional job. He offered me added services which I declined because I will be replacing the carpet soon. They were courteous, punctual and professional, which is what you want from a service organization. We will have them back.
Quilandis and his teammate showed up just after my service window opened. They were very professional and explained everything they would be doing. I had my vents, main, and return cleaned and they were finished in about and hour and 15 minutes. Great guys and a great job done! Will definitely recommend to others and use again.
Jake was terrific! A good personality & answered all the questions I had prior to completing the job. Hes a very likeable, friendly person to come into the home. Great job Jake!
Melanie was straightforward about a dark stain in a couple places. She warned me that it might not get totally out but that she would try. About 80% of it did come out which was better than it was. She was very professional and enjoyable.
Isiah was professional and thorough. He made sure that specific stains were attended to. The process was quick and efficient. I would use this service again!
Services were easy to schedule and then reschedule online. Isaiah was professional and polite. He was careful covering and using his equipment with our woodwork and wood floors and stairway. I highly recommend this business and Isaiah.
We were interested in having Stanley Steemer clean and seal the grout in our bathroom tiles. We thought we would have the master bath handled yesterday and then plan a future visit for our other 3 bathrooms. Our technician was Dana and when he arrived he checked out all of the bathrooms and developed an overall quote. He said he could complete the entire job in one day. So we asked him to proceed. It was a long day for Dana but he did an excellent job. He was professional and dedicated working through a hot afternoon. The job took nearly 8 hours. All of the tile, tub and shower enclosures now looks like new. It was a pleasure doing business with Dana and Stanley Steemer. I would highly recommend their services and am sure well be back in touch in the future.
Dana and his helper did an amazing job of making neglected carpet look awesome. Can’t thank you guys enough.
Ive used Stanley Steemer in the past for all my carpet cleanings, and they have always done a great job. They have also been professional, responsive and offered the discount on their services so I decided to use them for my first time duct cleaning. I just received an estimate today and the technician was excellent in explaining the process. I look forward to working with Stanley Steemer once again.
The gentleman was very professional and courteous. He was on time and my carpet was cleaned well.
This is the second time I have used Stanley Steemer and they did not disappoint. Boris was my technician and he did an excellent job. He works very efficiently and is very professional. I hope I can get him every time I schedule Stanley Steemer. Thank you for providing such good service!
We just had Stanley steamer leave the house maybe an hour ago. Our house smells like a new house (we have 4 dogs and 2 kids lol) and the carpet looks brand new!!! The gentleman, Jacob, was incredibly professional, kind, considerate and respectful of our home and our mess (were moving so there is stuff everywhere). 10/10 recommended. And will be using again when we move!
From my I ritual call to the company I liked my experience. Call team or person was courteous and professional cleaning tech was courteous. He did a great job cleaning my carpet and believe me the high traffic had taken its toll on the carpet
Had them out to clean my ducting. It was probably the first time my 1960s home ever had it done. The before and after pictures were pretty astounding in the amount of dirt and dander they cleaned out. They were quick, professional, and explained everything about the process. Very happy!
Elijah was professional, kind, personable, and thorough in his work. He was honest about some stains likely being permanent and the outcome was way better than anticipated! We will ask for Elijah in the future.
The technician was excellent. His name was Frank. He has been with Stanley Steemer for two years but had 12 years in the business. He went out of his way to please us. By all means ask for him when you schedule your carpets cleaned
Elijah was great! Our carpets looked great after he left. His checkerboard lines are worth every penny! Thanks, Elijah!
On June 14, 2021 we had Air Duct and dryer vent cleaning and service. Technicians Jeremy and Keagan were excellent. Very professional and friendly and knowledgeable about the service and offered advice and tips that will help in the future. They took every precaution to keep our home clean and safe throughout the whole process. Jeremy explained in detail everything they were doing and took photos to show us before and after. They put everything back in place and cleaned each area when done. We are beyond impressed by the service and experience with the technicians and Stanley Steemer. Will absolutely call Stanley Steemer for other services we need in the home.
Our technician, Jedidiah. was so patient and kind and incredibly professional! Would definitely use this service again! Very happy with the results!
Request Elijah for your technician. super polite and did a fantastic job on our less than new dirty carpets. He paid special attention to the high traffic areas and pulled up most all of the stains. We had tried Dry step in the past and although it lifted the pile.of.the carpet it did nothing noticable to clean the carpet. So much happier with the cleanliness achieved with steam cleaning method. So so happy!
Troy and Graylin did an awesome job removing pet hair and cleaning my couch. Looks new again. Professional & friendly. Explained everything along the way. The care and time spent shows. I would highly recommend these two guys to represent your company & come back.
I am so thankful Stanley Steamer sent Elijah to my home! He was fast, efficient and knowledgable. He knew exactly what to do to make the carpet in my house look so clean! When I call again I will definitely be requesting Elijah. Thank you!!
Professional, courteous, quick and had you check every area cleaned for approval. I had my carpets cleaned, deodorized and protected. I also had two bathroom tile floors cleaned.Would use again.
Technically the person did the great job, he was good and kind to complete cleaning wonderfully, all the stains on carpets are clean.Thanks
Cleaned HVAC system, Q and Randy were professional, personable and courteous. They arrived on time and worked hard to complete the job. I had a narrow time frame to get the job completed and they absolutely delivered for us!
First to respond to my water mitigation, started services immediately, fair pricing and flexibility in services. Thorough and followed thru until area was dry. While remediating they were able to provide carpet and upholstery cleaning to 2 large area rugs, 4 large sofas and 2 love seats. Everything looks great - very happy with communication from Joe and Dwight.
He was very helpful. New what I wanted and very professional. The young man answered all my questions. Was done at a very reasonable time and not one stain left! Well call again when need rugs cleaned.
Jacob was timely and very helpful. He was respectful of my space and kept it tidy while working. 10/10 recommend!!
Great overall. Started late bc he was trying to figure out how to get everything to my apartment. No problem though. Very happy 😊
Alphanso was great! He cares about the work he does and wants to make sure you are happy. Great job!
The contact person was very professional and efficient. He was on time and provided a service in a timely manner. He was respectful and even entertained the kids!!!
I got all my air ducts cleaned to improve the air quality in my home. The workers are very professional and provided great customer service. Thank you!
Edward was diligent, productive and thorough. My light carpet and the kitchen tile were in desperate need. He came within the designated window and got right to work. It was a 2.5 hour job. I am very pleased.
Eli was very polite and did an outstanding job...
Fast service, very professional. Will use again
Boris was so awesome! He was so helpful, kind, and made sure our couch was the way we wanted it before he left. I hope we get Boris at our home every time! Thank you!
I scheduled an appointment for air duct quote and signed contract same day, and scheduled. Additionally, I scheduled to have a couch and loveseat cleaned. They came and upsold carpet cleaning. The employee in my home told me it was essentially 6 cleans a year, if I didn’t want to do them all at the same time. So I accepted it. When I called in because my invoice had a different amount on it, the agent told me that I could only do 3 year and it was not their policy. I would’ve appreciated honest and up front from the beginning. So that I could make that decision from the start. I will be canceling our air duct cleaning and using someone else.
Frank was professional and courteous. Most importantly he did an awesome job! The carpets look brand new!
Frank was the best! Excellent service. Carpet looks great. Thank you, Stanley Steemer! I will be calling again.
Boris was fantastic. I had a dog vomit stain I couldn’t remove and had used Stanley Steamer previously to try and get that stain out. However, the previous guy “tried” and said it wasn’t coming up, but come to find out he didn’t make much of an effort (along with scratching up the wood along the stairs, too). That was awhile ago. Boris showed up, I explained all I needed to have cleaned and showed him the previous spot. He made some suggestions and I told him to do what he had to and he did. The stain that has been there for months came up. It took him a while but he made a fantastic effort and it looks great. Much appreciated.
They did an excellent job cleaning out ducts. Very efficient, very corgial, timely. They took the time to explain everything they were going to do and showed me everything that had been done. Gave great sugestions to make out heating and cooling more efficient. GREAT JOB!!
Love the results! My floors look great. Staff was very professional.
Draven did a fabulous job! We had every carpet and area rug in the house cleaned. He was a pleasure to work with. Great job!
I highly recommend Stanley Steemer for carpet cleaning. The service rep was very nice, friendly, professional, and did they job to my satisfaction. Very pleased.
Melanie was great! Very friendly and my steps look brand new! I will use them again.
I had grout cleaning done to my kitchen floor. It is a tedious and time consuming job. The technician took his time, and cleaned it as if it was his own kitchen floor. He was professional, and showed respect by putting a covering over his shoes to protect my floors, and he had on his mask when entering the premises due to the Corona Virus. I will use this company again in the near future.
Our technician was courteous and did a great job with our carpet and noted any issues he had while cleaning the carpet.
The service was good and done quickly.
Seth did an amazing job! Ive used another carpet cleaner in the past but Stanley Steemer is in another league. Really cant say enough good things about Seth and his professionalism and attention to detail.
They did duct work cleaning. Both men were very nice and professional. They did a great job!
Dan cleaned the grout and tile on 2 bathroom floors, an entry floor and the sunroom floor.He also use colored sealer on one bathroom floor. Everything looks great. Thanks for a good job Dan.
Mohammed and Davies did a great job today at my brothers house cleaning his ductwork. He has 3 cats and has lives there for 18 years. His house is in disarray, and they were very professional and thorough. I was treated with respect and all my questions were answered. I will definitely recommend Stanley Steemer to anyone needing their service. I may have them come back and clean his hard wood floors. Thank you so much.
Frank and Antwan were awesome! Cleaned my carpets very quickly, got all stains and pet odors out, and were very friendly. Highly recommend them!
Very polite young man. Who showed up on time and left in a timely fashion.He did explain that he couldnt get alot of the stains out of the couch & chair. But after he left I did a little bit of work and lots of dirt was still coming up. So it looks like Im going to go get a Rug Doctor machine & for $30 do a bit more work on the furniture myself. Which I should have done in the first place.Would I use again... probably not.
Elijah was very professional and fully explained all of the services and benefits prior to starting the job. He was quick, efficient and did a great job! Highly recommend their services and highly recommend Elijah!
Did a very nice job. Pleased with result. Jedadiah was most helpful.
Dana was courteous and thorough. He explained what he was doing. My upholstery looks very nice.
Steam cleaned car interior. Dana, serviceman was very helpful and professional. He provided guidance on maintaining the interior upholstery that encourages me to use Stanley steemer again.
Yani was fantastic. He was very professional. He was courteous. He did a very thorough job cleaning my rugs and couch. His workmanship met my expectations.
Daniel was efficient, kind and thorough. Thankful for a job well done!
They cleaned our ductwork today and did a very thorough job. I had constant coughing and allergy symptoms so we scheduled Stanley Steemer to clean our ductwork. They showed me pictures of how dirty our vents and returns were and it shocked me. Afterwards it actually smelled fresher and my coughing stopped almost immediately! It has never been cleaned and our home is 20 years old! Don’t wait, get it done and you will be happy! I can now take deep breaths again!
After they got done there were obvious still stains on my carpet. I have pictures of where they finished and I cleaned a spot of the carpet with my personal steam cleaner totally huge difference. One of the rooms have a bad smell in it that was not there before. Very very poor job and rather cleaned my carpets on my own and done a heck of a better job using my own steam cleaner. The job is so bad had to call to make complaint to get my money back!!!
The technician was very courteous and hard working. He did an excellent job! Great experience!
Melanie was great! Time, Thorough and did a Terrific job on my carpet!
I just had 2 rooms done and the carpet looks soo much better!! Isaiah was wonderful and did a fantastic job!! We laughed at how you cant make old newer, but we sure can freshin up pretty good though. Thank you again Isaiah 😄😄😄
Boris was very courteous and was very thorough. Our carpets and stairs look brand new again!
Our technician Tyler was on time and treated our house with respect. He was very thorough and did an amazing job.
Excellent service. Rep/tech friendly courteous.Mindful of COVID concerns and addressed appropriately.
Melanie is amazing, a miracle worker on cleaning my tile and grout! Very personable, great experience!
Isaiah was very thorough and conscientious in providing service for us. I dont think that we have every had such a marvelous cleaning. Thank you Isaiah!!
Good crew. Helpful, polite and professional
Akiya did an amazing job! She was professional and gave my carpet the best thorough cleaning its ever gotten! I would definitely recommend asking for her to come out and clean your carpets etc. Stanley Steemer always has competitive prices for a great service!
Had hard wood floor steam cleaned... Came out looking great...
Jimmy, they young man who cleaned the carpets, was super professional and made the carpets look terrific! He was prompt, started the cleaning quickly, checked in frequently on progress and problem areas, made everything look great!
Our dog ate the grease from the grill drip pan and threw up black grease on our white carpet. They were able to completely remove the stain. Very professional and friendly!
Chris arrived on time, was friendly, professional, and efficient. Haven’t tried Stanley in years, but would def use them again. Ask for Chris if in Columbus area.
Kitchen tile grout is now super clean and sealed! Great job and was so easy. Very professional!!