My granddaughter needed an alteration for her dress for homecoming. I brought her in for a fitting on Monday and it was finished by Wednesday. Jouhaina went above and beyond to do beautiful alterations n her dress. Her alterations were beautiful! I highly recommend her!
3rd EDIT: No response about a refund for only the alterations. No response to the customer AT ALL.2nd EDIT: I have attached our conversation. Blaming a customer for the job you did is NOT good business. You were not asked to rush these. I even asked you if you knew of anyone else we could contact since you were going out of town. You could have easily said it was not possible.EDIT: One of the other girls tried her dress on again and I have attached pictures. Please reach out to her asap and make this right!I cant say enough about how great Jouhaina is! Me and 2 fellow bridesmaids went to her for our dresses. She was SO accommodating, since she was going on vacation in just a few days. 2 were alterations and hem, 1 just hem and she got all 3 done in 24 hours!! I am so glad I googled same day alterations and found her with so many great reviews! She truly is a miracle worker! Pictures to follow after the big day next weekend. Thank you so much!
This is my first time going to a tailor and I had a bridesmaids dress that was just a little too big. I only had 14 days till the wedding and jouhaina said she’d have it ready in 9. SHE ENDED UP HAVING IT DONE IN 4! I was so happy! She did exactly as I asked and my dress fits beautifully! I can’t recommend her enough!
Jouhaina is great! She was able to make alterations to my bridesmaid dress within 24 hours for a wedding that is this weekend! She is very sweet and accommodating as well as provides quality work in a timely manner! Would definitely recommend!!!
Jouhaina did an amazing job! Not only was she able to accommodate me less than two months before the big day but made my gown look even better than ever with alterations and a beautiful added bustle. Highly recommend👍👍
I recently purchased a sample size dress and needed it to be taken in multiple sizes... a giant task. I was nervous about who to bring the dress to because I knew that it would be a lot of work and would require a skilled tailor. Jouhainna did an absolutely AMAZING job on my dress. I am so grateful to her for all of the time that she put into making my dress perfect. She was wonderful to work with, she completed the work far more quickly than I expected or even needed, and the result was PERFECT. Thank you Jouhainna for putting so much care and time into my dress. I love it and am so excited to wear it.
Jouhaina was amazing to work with. She was so quick to respond to schedule my first appointment and so great during our initial meeting that my mom and sister ended up going to her for alterations on their dresses as well. She not only matched my vision for my wedding dress, but made wonderful recommendations and was so great on the fly fixing last minute items. I ended up purchasing a second dress for our reception a week before the wedding and Jouhaina was able to squeeze me in for a last minute appointment. Both dresses fit perfectly!!! Thank you Jouhaina for helping me feel and look great on my special day. You are so talented and I hope to work with you again soon!
Jouhaina is a wonder. Her talent is only surpassed by her good nature. I brought a bridesmaid dress that was too big on me and much too long, and she was able to alter it to make it look like it was made for my body. EXCELLENT work. I will absolutely be a repeat customer. The work was completed in a short time, too, which I was so appreciative of. THANK YOU, Jouhaina! ❤️
Going off of so many stellar Google reviews, I chose Magic Touch to alter my engagement shoot dress. It needed quite a bit taken off the bottom, and I didn’t anticipate getting it back for at least a week and a half due to how overwhelmed her schedule was, but she texted me to come pick it up two days later!She is fast, helpful, efficient, no-nonsense, and extremely talented in her craft. I would go back to her in a heartbeat. Thank you so much!!
Jouhaina truly saved my wedding day. She provided amazing alterations for my wedding dress to make it fit perfectly. She also went above and beyond and corrected errors made by a previous seamstress and took the time to show my maid of honor how to properly bustle the dress. Jouhaina is incredibly talented in her craft and took the time to make sure I felt comfortable and beautiful in my dress. Words cannot convey the gratitude I have for her. I will be recommending her to anyone in need of alteration services, she is the best!
I needed a bridesmaid dress altered and it was done quickly and beautifully . I will take any future alterations needed here 😊
Jouhaina is extremely talented and creative. I brought in my bridesmaid dress for alterations and she exceeded my expectations. I highly recommend her if you are looking for high quality service and will definitely be using her in the future!
Jouhaina is an amazing artist! She is so talented and delivers the highest quality of work. She understands the needs of others and makes herself available with outstanding professionalism and confidence. She does beautiful work!!!! Thank you Jouhaina
Jouhaina made alterations to my bridesmaid dress and I’m so happy with it. She provided amazing customer service and finished everything in a timely manner. I highly recommend Jouhaina for your alterations. I will definitely be going back!
Truly talented! A very complicated dress alteration that was done perfectly and quickly, thank you!
Jouhaina was great! She got the alterations done in a timely fashion. I needed alterations done on my wedding dress which had a lot of lace but she was able to make it happen and it looks amazing. She was friendly and easy to get a hold of as well, definitely coming back to her if I need any future alterations.
I can’t recommend magic touch alterations enough! She worked wonders on repairing a poorly constructed davids bridal bridesmaid dress that was too tight. Thanks to her hard work it now fits beautifully and it was returned with plenty of time ahead of the wedding! She is professional and highly skilled! Thank you Jouhaina! ☺️
I wish I could share a picture because Jouhaina does phenomenal work. You can tell she truly loves what she does! I called on a Monday advised due to Covid we had changes in our wedding and were now getting married in 16 days. She didn’t skip a beat and had me come in same day. My dress was all lace and was not a simple alteration but she assured me she would have it ready in time and it would be perfect. She definitely exceeded my expectations. My dress was ready 3 days later and was PERFECT!! Thank you again Jouhaina for everything! I’ll be recommending you to everyone and you have a lifelong customer in me!Jennifer
Loved my experience! My wedding dress turned out exactly how I wanted it. She is creative and came up with great solutions for issues I had with my dress.
I would highly recommend this place. She is very talented at alterations, affordable, and a really nice person! She helped me get something altered quickly this summer, and I was so appreciative.
I got my alterations back very quickly and she did an excellent job!
Jouhaina was a miracle worker. I brought my bridesmaid dress to her, which let me tell you is 2 dress sizes too big. I wasnt sure if it can be done, but I just picked up my dress and the structure was preserved, it fits, and the chest padding gives me some shape!She worked with me with the cost and when to drop off/pick up the dress. She is flexible and responsive via text. I am very satisfied with the way my dress turned out to be!I reached out to her end of March and I needed the dress this weekend. I kept in mind that May is the start of wedding season AND Prom. Just be realistic to her, if you are giving her a timeline of when you need it by. She does a phenomenal job!
Would absolutely recommend to anyone looking to get some alteration work done. She did same day for 2 dresses, amazing. Even though I showed up without appointment she still made time for me. I will definitely be using her from now on for any work I need done.👍👍👍👍
Jouhaina is truly the best!! I went to her to alter a pair of jeans and a beautiful skirt with a pretty thick material and she got it done quick and efficiently for a reasonable price. Both items came out perfect! I couldn’t even tell where the alterations were done because they looked sooo much like the original. She’s also a very sweet and warm lady. Go to her for amazing service and great prices!
Ive been looking for a tailor I can go to for the foreseeable future. I dont feel like this is the place for me. I didnt realize this was out of a personal home at first until I pulled up for my first visit. I felt uncomfortable about it not being a store front. I figured Id give it a try anyway because the reviews on here were so good.I am trying to buy more items of clothing that are better made, better for the environment and I had 4 dresses that needed slightly shorter shoulder straps, one was getting darts in the back. These are casual cotton dresses, nothing crazy going on with them. Jouhaina quoted me $120 for all 4. It felt a bit high even though she said she was giving me a deal. In the end I decided to do 3 of the 4 I brought. I felt pressured into saying Yes after everything and I just dont think our personalities aligned, it could be a generational or cultural thing, I dont know.I got a text from her 6 days later saying my stuff was ready (I was happy with the turn around time!) It took a while but she finally told me my new total for the 3 items I had left behind which came out to $95. Still high but I had no choice at this point since I caved and agreed to everything already. FYI this business is cash only just as a heads up.I went today to get my items and I tried them on for good measure but as this was happening Jouhaina told me that I need to change my style and buy more things with stretch which I took as in a low key way calling me fat. Im a size 12/14, Im not a thin girl but seriously? She said that if I buy stretchy things I wont need them tailored to fit my chest which makes no sense coming from someone who does alterations for a living? You would think you would want people to continue to bring stuff to you. At this point. I am not changing my style, I love my clothes and my style right now. I just wanted to leave as fast as I could and never go back, my search for a tailor continues.Pros: The turnaround time was fast and the work was fine which is why I at least gave 2 stars.Cons: Pricey, odd location, cash only, might low key tell you youre fat.
Jouhaina is talented and provided excellent service! I brought her a pencil skirt and a sequin bridesmaids dress for alterations. She was very honest that the sequin material would be hard to work on. In just 3 days, both of my items were altered to perfection. She is reasonably priced, flexible, and accommodating when it comes to your timeline and pickup/ drop off. I will definitely be using Magic Touch Alterations in the future and highly recommend her service!
She is very professional, explains throughly and very helpful. Highly recommend.
The best customer service and the best alterations for the best price!
If you are looking for the best of the best. I’m talking Quality, Punctuality, Price. Look no further, Jouihana is so nice and great at her work. I bring all of my clothes to her. Jackets, pants, shirts, it doesn’t matter she does it all and, she is honest, if she cannot do a perfect job she will not take your money. Highly recommend
She was awesome great alterations and under time restriction, i called her and within a halfway hour i was in and out every time!
I highly recommend, she does outstanding work and can do it quickly. Shes a wonderful woman!
Jouhaina is the sweetest and extremely talented at what she does! I needed alterations on a bridesmaid dress and she got it perfect on the first try! Rates are also very reasonable. I cant recommend her enough!!!
She really does have the magic touch. Brought two men’s suits to her, both oversized in different ways. We had taken them to a different tailor a week prior who wouldn’t even touch it, saying that the alterations would be too difficult and not even worth the trouble. Jouhaina took the challenge on and did a spectacular job — against all odds, the suits fit immeasurably better than how they were before. Very professional, reasonable rates, would recommend her to anyone in the area.
Definitely, I’ll come back for more alternation. She was extremely helpful and experienced. I like that she is open 7 days a week. Very convenient for me. Talented in her work.
I had 2 outfits that needed alterations before my big birthday weekend in Vegas. Life got so busy, and next thing I knew, I waited last minute to worry about getting my alterations done. No one would take on my outfits so last minute. I was flustered and feeling overwhelmed, but then I came across Magic Touch. Jouhaina is an absolute Angel and life saver. She probably thought I was crazy begging her to help me. Without hesitation she agreed to help me with such short notice. She was so sweet and welcoming. I was shocked when she called me the next day and told me my outfits were ready to be picked up. I was blown away. She exceeded any expectations I had. Not only did she do this so fast, but her work is PERFECTION. I just couldn’t be happier! Thank you so much!
Jouhaina does amazing work. I found her through googling alterations near me and I’m so glad she is the one doing the alterations on my wedding dress. I just had my second fitting and she’s true to her name- she works magic. Jouhaina goes above and beyond- when we were going over the dress and the work she has done so far she mentioned maybe adding a detail to the middle of the dress. It had never crossed my mind but she had the perfect pearl material she can sew in that adds so much to the dress. I can’t wait to see when it all comes together with the added detail. I’ve already recommended her services to family and friends. So glad she was available and is the one doing the alterations on my dress.
The best in the business! I was in a huge panic when I received my dress just 6 weeks before my wedding date after ordering it 6 months ago because I had very little time for someone to work on my dress. No other place was willing to take in a bridal gown with such short time, let alone putting in all of the work Magic Touch Alterations had to put into my dress because the bridal store ordered it 4 sizes too big. I’m so glad I found Jouhaina and her business because she did what I thought was impossible in such a short amount of time! She is truly a miracle worker and the kindest soul I have met! My dress is beautiful and my expectations were beyond exceeded! Thank you SO much for everything!
I had an expensive coat where there was only one size left in the store and none online. I really loved this coat; however, it was evident another shopper switched out the belt as the belt was very big. I didn’t trust a tailor at a cleaners to be able to take out material on a belt on a nice coat. I googled tailors in my area and found Jouhaina had a great reputation.I took my coat to her on Sunday and showed what I needed to be done. She texted me Monday afternoon that it was ready to be picked up. She’s very personable and easy to talk to. She did a tremendous job and I was so happy that she was able to fix it! I’m not even able to tell that she took anything out. If I need any tailoring done in the future, I will 100% be going back to her.
I contacted Jouhaina when I needed straps on a dress brought up super last minute. I took it to her the next morning and she had it done by that afternoon. And it was perfect. On top of this, she is extremely welcoming and warm. Highly recommend her services!
Jouhaina is the best! She did alterations to my bridesmaid dress in two days and they were perfect! I would highly recommend her services. I plan to go to her in the future for any alterations. Her service is impeccable and she is so sweet! Thank you Jouhaina!
Jouhaina Is a miracle worker I drop my wedding dress to her just nine days before my wedding and she had it taken and Steamed she does beautiful work highly recommend her if you’re looking for alterations and she is the sweetest lady will ever meet
I brought in a suit to have sleeves and pants shortened and she did it in less than 36 hours for a very reasonable price! 5 stars and thank you!
My daughter bought me a Harley jacket with leather sleeves for Christmas, which I loved, but only wore when she was around because the sleeves were so long that they covered my hands, and I couldn’t exchange it (secretly), because she bought it online somewhere. I thought about washing and drying it on hot/hot, but somehow that just didn’t feel right. I then found Magic Touch on the web, called Jouhaina, and 2 days later it was PERFECT! The leather sleeves were just the right length, and she even altered the shoulders, all for a very reasonable price, quick service, and a free cup of Turkish coffee. Now I can wear my jacket, and I couldn’t be happier. Thanks Jouhaina - and you make a great cup of coffee :)
Jouhaina is one of the most kindest and considerate people to work with. She will go above and beyond, work day & night, until you are happy with your alterations. I came to Jouhaina with a sample dress that needed MUCH work. My original seamstress retired 2 months before my wedding without telling me. I called Jouhaina and she made SURE that my dress fit me perfectly right in time for my wedding. I will continue to use her for all my alterations and send friends & family to her. She is wonderful!!!
Wonderful woman and great work! Literally a life saver as she altered my wedding dress as the final hour! She was truly a joy!
I love visiting Magic Touch Alterations. Jouhaina is gifted and understands your needs and thinks of every possible problem beforehand. Just trust her, she is one in a million! #talentedseamstress
I love Jouhaina so much! She is the sweetest lady and does incredible alterations at a much more reasonable price from any other tailor in the Chicagoland area. Definitely come here for any of your tailoring needs
I live in a small town with essentially no options for alterations and needed an alteration to a blazer for an interview. I was going to be visiting a friend in Naperville the weekend before the interview so I searched for alterations in that area. I came across Magic Touch and sent a request through their website; Jouhaina got in touch with me via e-mail and then by phone that night. She said she could do the alteration and was willing to work with my limited time frame. Not only did she do an excellent job with the alteration, but she is just the sweetest individual! She offered me food and a drink because she knew I’d been driving for a few hours. She also emailed a few days later to check in and see how my interview went. I only wish my interview had been in her area so I could continue to use her services! I highly recommend her for any and all alteration needs!!
I needed my daughters dress altered(2 inches cut off length and sleeves cut short) for a wedding and Johaina got it done in 2 days and it was amazing. I would definitely recommend her for alterations.
I own a sheep fur lined coat that I needed taken in about 3 sizes. After calling about 5 alteration bussinesses with each of them telling me they cant do it because the coat is too think, I stumbled across Magic Touch Alterations and was told yes, I can do it. It wasnt an easy task for Jouhaina (owner) but she did it and my coat was done to perfection to say the least! Its beautiful! Im absolutyly 100% satisfied with the quality and look of the work done. Friendly and professional. If you need any alterations done I highly recommend Magic Touch Alterations! Fair pricing too!
What a great experience!!! Jouhaina was an absolute pleasure to work with! I am a bridesmaid and the dress needed quite a bit of altering. I went to Jouhaina on Wednesday 9/17/2018 after work, around 4:30pm and it was determined that the dress needed to be hemmed, taken in on both sides, added cups under the liner and the illusion neckline needed to be brought down some in the back. Jouhaina notified me on Thursday 9/18/2019 at 2:30pm that the dress was ready!! You read that correct, it was ready in less than 24 hours!!!!!!!!!!!!! I just picked it up on my lunch (my schedule did not allow me to pick it up yesterday) today and it fit like a glove, I felt so much more comfortable in it now that it actually fits. Prices were very reasonable, especially with that quick turnaround. Would absolutely be going back with some more items!!!!!!!!!
Professional, good price, and very skilled! She altered a pair of my favorite jeans seamlessly!
Awesome place and reasonable time schedule
Quick turnaround and happy with the work done!
Wonderful job! She really have the magic touch!
Jouhaina saved Christmas by altering a Santa suit last minute for me. I cant say enough about the quality of her work. Thank you Thank you Thank you.
Great job
Its impossible for me to express the depth of our familys gratitude for Jouhaina and Magic Touch. We were in town for a destination wedding only to discovery at 4:30 p.m. on a Friday afternoon that the seamstress we had relied on to alter our daughters dress in Florida had dropped the ball. I wont describe the scene! I quickly search for an angel and we found one in Jouhaina. Despite the fact that it was the eleventh hour and she already had a full plate of professional and personal commitments, Jouhaina agree to meet with the bride and her Maid of Honor and resolved the issues with skill, grace, and professionalism. Incredible. Thank you, Jouhaina - for being you and saving the day. The wedding was beautiful by the way!