We needed new windows in our 1976 house. Our salesman, Jeremy Newman, suggested things we had not thought of, including specs that ended up saving us money. For instance, although our house is a traditional colonial with grids in the windows, he said, Do you really need them at the back of the house. Answer, no. Money saved. The installers were terrific--did the whole job in two days and cleaned up everything incredibly well. We recommend Bradford and Kent for windows--they used a well-known product that was priced well below the manufacturer reps quote. Very happy to have done business with Bradford and Kent.
We had an incredible experience working with Bradford & Kent. We updated our kitchen and had hardwood floors installed throughout the first floor. From the initial visit to the completed project, everything and everyone was fantastic. Diane, our designer was able to envision and design the changes we were looking for. Our project manager, Jeff, managed the project expertly, so much so that it was completed ahead of schedule. Every person we worked with was very professional and meticulous. We are completely satisfied with the quality of workmanship and will use Bradford and Kent for any future home improvement projects.
Excellent: price,value, service and support! I had all windows replaced with pella windows. Very professional installation: clean, efficient and quick. Warrenty of the products and services are impressive as it’s more than product suppliers warranty.I would highly recommend to consider for home improvement projects.
We bought a house without a dining room but wanted one. A wall needed to be removed and we wanted hardwood floors installed with a total kitchen remodel. We contacted Bradford and Kent and are very happy we did. Greg, our designer gave us a beautiful design and Laura helped us make that design ours. Drew, our project manager, kept a close eye on every aspect of the project and quickly handled our concerns whenever they came up. The workmen were very professional and courteous and obviously experts in their trade. Even the owners came out to check on the progress at times. We are so happy we used Bradford and Kent and would use them again.
This is the second time we used Bradford and Kent. We were very pleased the first time we used them. They were exceptional the second time we used them for our remodel.Drew, the construction manger was professional, response, and caught small issues before I did. I would bring up small things to Drew and he said he was already tracking the issues and working on getting it resolved. Drew went above and beyond and is true professional. The tradesmen were great and the quality is awesome. Gregg, did an amazing job with the design. Were are very happy with the work they did and would recommend them to family and friends.
Bradford & Kent completely remodeled 2 bathrooms in our very old home. From start to finish, everyone involved was most conscientious and demonstrated obvious know-how. As the pandemic was settling into our lives, they never missed a day, and took all precautions as recommended by the cdc, etc.. There were no major delays and the project was most satisfactorily completed as agreed. Would definitely use them again, and highly recommend to others.
We hired Bradford and Kent for a first floor remodel and couldnt be happier with the outcome. Our designer, Laura, took our vision and created exactly what we wanted. Jake, our construction manager, answered every question we had and was extremely professional. The whole process was explained thoroughly and we were very happy with not just the design and quality of work, but the professionalism and communication along the way. Highly recommend them.
We did a project with Bradford and Kent after seeing what an amazing exterior renovation they did for our neighbor. We had new Pella windows, a new front door with sidelights, Hardie Board siding, and a Timbertech deck installed. Chris was very helpful during the planning stages and Louie and Emily made sure the project ran smoothly. They worked quickly and procured materials despite the national shortage. Their crew work long, hard hours especially Conner their carpenter. Would definitely do another project with them.
2020 crazy year but still have keep up the home. We talked with Chris about getting new windows and he was awesome. He helped us navigate the huge variety of styles and options. When the windows arrive we were pleased with the installation and appearance. Scott and Brent did a phenomenal job installing and trimming out the windows. We are totally satisfied with the work from B&K staff.
I wanted to post this in case anyone is looking for a home remodeling contractor. We just finished a major addition project that included a new kitchen and master bath. We could not be more pleased with the outcome. We had an incredible experience working with Bradford and Kent. From the initial phone call to the completed project, it was fantastic. The designs for our addition, kitchen and bath were beautiful. Jake supervised the construction which went smoothly. Everyone we worked with made us feel comfortable. Everyone that worked on our home treated it like it was their home. We cannot say enough about Bradford and Kent.
I had an excellent experience with Bradford and Kent in Downers Grove during my bathroom remodel. Sharon, our designer, had great ideas and beautiful choices for cabinets, tiles and fixtures that fit our budget.Jake, our Project Manager was extremely detail-oriented and reliable, and communicated well about every step of the remodel until our final meeting.The contractors were professional, polite, and did quality installations. The job was finishedon schedule, and we love our new bathroom. We would definitely recommend Bradford and Kent and use them again for our next project.
We’ve done a ton of work on our house but have not had the best of luck with contractors. Then we worked with Bradford and Kent to install new front and side doors, and it was a great experience. Jim walked us through the process and kept us in good communication. Louie handled the labor and delivered excellent work. Even when there was some confusion over the contract, Bradford and Kent came through. Highly recommend. Will work with them in the future.
Our designer worked with us to bring our vision to reality. We had our kitchen fully remodeled and hardwood floors installed throughout our condo. When the flooring company we had picked went out of business (!) our designer found replacement flooring, which was more expensive, at no extra cost to us. The project manager worked with the trades people to handle the project within the strict rules of our association. They were always professional and a pleasure to work with.
We selected Bradford and Kent for our kitchen remodeling because of their excellent reputation as well as comments by family members that also used B&K. Our experience overall was good and we are happy with our new kitchen and other remodeling work on our first floor. We would consider using them for future remodeling projects. We had our own interior designer and the B&K design team worked well with her. The key to a major remodeling beyond the design is a project manager, who is a creative problem solver and maintains good communications, and our B&K project manager delivered on both.
Had a great experience with B&K from beginning to end. Gregs design was spot on for our space. Brian oversaw the work and kept us informed regularly about progress and gave us advice when we needed it most. The trades were super to work with, especially Tony. Hes meticulous about his work and were the better for it. Will definitely use again and highly recommend.
They were always professional, on time, and creative. Staff and subs were very professional and helpful. The final product was very well done and we were very pleased with the work. Very positive experience!
We used Bradford & Kent for a major kitchen and master bath remodel. We are EXTREMELY happy with the entire experience. We had a strict budget, and initially two other design firms laughed at my budget and said I couldnt do what I wanted to do with the budget I had. Not B&K. Their designer Laura worked with us to create a beautiful layout that fit our budget and our design goals. Throughout the entire construction phase, Rick managed our project with incredible attention to detail. He was available for every question we had, he always made sure we understood our project timeline and key milestones, and when issues did pop up he always made us feel like we were his top priority. The owner also made a point to meet us and make sure we knew we could contact him directly if we ever needed to. We love our new kitchen and master bath, and were so pleased we chose to work with B&K. I have already recommended them to several friends, and I would work with them again in a heartbeat.
We had such a positive experience with our home remodeling project we thought we should share it in case anyone is looking to do work on their house. We have an old home that needed work on the kitchen, a bath and the exterior. We interviewed a lot of contractors, but felt that Bradford and Kent could design and build what we wanted on the inside and outside. We enjoyed the whole team at Bradford and Kent which started with our designer. He really listened to what we wanted and had great suggestions. The construction team that did the work was top notch. We could not be more pleased with how it all looks. We especially like what they did on the exterior. They took our ugly Tudor house and transformed it using new siding and windows. We highly recommend Bradford and Kent for interior work like kitchens or baths and for exterior remodeling.
What you get from Bradford and Kent is quality and people who know their trade. Everyone works together to make your project happen in a timely manner.
Wonderful experience from the knowledgeable sales team, to the excellent team of installers. Fantastic quality products, couldnt be happier with how the whole process went.
We just had Bradford and Kent install 2 picture windows where there were no windows at all. We had an awesome experience with Chris who came out for the initial consult and Emily who oversaw the entire project. We had used this company in the past for a kitchen renovation project and were very familiar with the process. We had some hiccups this time around but Emily handled everything with ease. She was on top of the last minute changes and handled everything very professionally. She communicated everything immediately and we always felt like she kept us in the loop. I highly recommend them for your future window needs.
Bradford and Kent made this experience stress free and positive. Laura, our designer was excellent in giving us our dream kitchen. Louie, our contractor communicated every step of the project. It turn out better that I even imagined. Bathrooms remodel next. Thanks.
Jeremy Newman was a pleasure to work with. He came out and measured to replace an old sliding glass door and window. He explained what needed to be repaired structurally to fix the sliding glass door and were very pleased with the professional results.
My wife and I decided to remodel our kitchen this fall and thought that we would use the same contractor, we had not heard of Bradford and Kent at that time, who handled our master bathroom several years ago for we loved the job that they did. Even though we were sure as to the contractor we would use, we did get several contractor quote. We saw an ad in the newspaper from B&K on a seminar they were holding and attended. We liked the people we met and the products that they had on display and had them provide us a quote. Our designer, Laura, was open, listened to what we wanted to accomplish and made suggestions for us to think about. Even when we wanted separate quotes for doing the kitchen only or kitchen plus pantry area, that was fine. We still expected to go with our prior contractor except their new designer just turned us off and kept telling us that what we wanted to do couldnt be done for the price. When we received our quotes, B&K was not the cheapest but their cost seemed to be inline with what we anticipated and were substantially cheaper than the quote of our prior contractor so we chose B&K. Laura helped my wife on the selections so that her vision of the kitchen she wanted took form. Our project manager, Brian, was an easy person to talk to, he was personable and listened to our concerns and kept us apprised of the schedule and the work to be done. We made a few changes through the course of construction and he never questioned any of them, just simply worked through the issues that they brought. We had one issue occur when neither Brian, my wife or I could be home when the countertop contractor installed to the counter. The counter was to have three holes drilled for the faucet with the center hole at the center of the sink and the other two holes 4-inches off of the center each way. When my wife and I came home, we were speechless at what we saw, there was a center hole that we wanted but the other two holes were 4-inches away from each end of the sink, about 15-inches from the center faucet. Brian came in later that day to check on the installation and before we could raise any concern, he stated that it wasnt right and had to be replaced. No push from us, just a professional knowing that what was done was wrong. I would be remise if I did not mention the exceptional carpenters who did our work. I fancy myself to be a good woodworker but I couldnt remotely do as good a job as they did, every piece was perfectly fitted. Finally, our finish carpenter, Neal, finished off all the touch-ups and did all the tin work. He took our vision for the tin surrounding the hood and as the back splash for the pantry area and simply installed it perfectly, placing so the tin design was a work of art. His efforts are appreciated every day I walk into the kitchen. You start project like this concerned about the expense, the people you hire, the end product and with B&K, each step was the right step. We have one more project to complete in our home and I know already who my first call will be. Thank you B&K.
We had an overall excellent experience with Bradford and Kent. We undertook a sizable remodeling project - completely new kitchen, fireplace, laundry room, bathroom, and new flooring through the entire first floor and hallway upstairs. We consulted with several builders before deciding to go with Bradford and Kent. We had general thoughts on what we wanted yet needed advice on the best way to execute our ideas. Diane was our designer and she was amazing. She listened to our ideas but was very helpful with fine tuning all of the details. The end result was exactly what we wanted. Our project manager, RIck, was great as well. Considering the size of our project, there were only a few minor hiccups. Rick handled them quickly and efficiently. He was also always responsive with our many questions. And last but not least - even with the unpredictability of 2020 - our project ran on time!! We would highly recommend Bradford and Kent to anyone considering any home projects.
Awesome company to work with!!! Everyone from the office, designers to the GCs are the best. Highly recommend B&K!!! 👍
Our designer was such a pleasure to work with. He is so skilled. We loved his design recommendations. We are enjoying our kitchen. It is exactly what we wanted. The trades that did the actual work were fabulous. The whole team exceeded our expectations. We have recommended Bradford and Kent to all our friends.
From the start of the process, Bradford & Kent was honest and determined to work within our budget. Our designer, Darci Tee, was fantastic, She brought our ideas to life and stayed within budget. Her ideas were so helpful when laying out our kitchen design, She designed and island that worked in the space we have and made it look like so custom. She was with us every step of the way, picking out cabinets, countertops, flooring, paint, and so on. After all the planning, B & Ks construction crew was professional, clean, and very attentive to details. Our project manager, Jon Graunke, was at the house regularly to oversee the work, B & K finished on time and on budget. We could not be happier with the process, and most importantly, the finished product.
We Started with are Bathroom. Complete renovation.We Started with Diane as our Designer,She helped us in every way imaginable.The Bathrooms is more beautiful then I couldOf every imagined.Thank you,Bradford & Kent
Bradford and Kent did a complete kitchen and powder room remodel in our home. Their designer, Laura, helped incorporate the new design with our existing main floor, and their software showed how the entire project would look upon completion. That was so helpful in making design decisions. The subs they hired were top-notch, and the project manager was a great communicator. Project was finished right on schedule. Highly recommend their work.
Bradford and Kent did a great job from start to finish. We work with Jim G. who created our architectural design for the whole exterior as well as a 2nd floor renovation of two new bathroom and three new bedrooms. We also change the first floor quite a bit as well. The design he created was great. From the interior designer to Jake, our project manager, we had a pleasant experience. We highly recommend them as many neighbors in our town are amazed with the transformation of our home. The total project was estimated to take 17 weeks and they finished on time. Great team to work with and what is promised in the beginning was delivered at the end.
My wife and I worked with Bradford and Kent on our home addition. From the first sales call all the way through to the final walk through the experience was amazing. Every interaction along the way was professional and best in class. The designs, the selections, the craftsmanship and finishing touches were done with great care. Bradford and Kent was recommended to us and we recommend Bradford and Kent to everyone who asks.
After interviewing a number of local GCs / Remodelers, we selected Bradford and Kent for our remodeling project. We added a First Floor Master suite to the home weve lived in for the last 30 years. After our first meeting with Jim Goddard, our sales person, we knew we made a wise choice. He asked good questions and listened to what we hoped to accomplish on the project. He came back to us with great ideas and suggestions and never made us feel pressured. The entire Bradford and Kent Team was excellent. They never stopped listening and questioning how things were going. They made us feel like part of their family and still continue to follow up from time to time to see how we like everything. They have come back to make some minor adjustments and touch ups. And followed up afterwards to be sure everything was fixed to our liking! They exceeded our expectations! it turned out better than expected! We could not be happier of the final outcome...we highly recommend the Bradford and Kent Team!!
Our experience with Bradford & Kent was excellent. Sharon our designer was great! She really listened to what we wanted yet guided us with new ideas. Jake our project manger was very good with keeping everything moving. He always let us know when work men were coming or deliveries were going to be made . We absolutely love our new space. Family & friends are amazed at the transformation.
We were worried about doing a big project in our home. But with the help of Bradford and Kent, they took the pressure off of us and held our hand throughout the whole process. The project was finished before we expected and they are still working with us post project to help with any small hiccups that may have occurred.Almost 7 years later we finished our 2nd project with them and I would not think to go anywhere else for our home remodel needs!
Bradford and Kent did a wonderful job remodeling our bathrooms! Our designer, Greg helped create a new layout, and gave great guidance in design selections. Our project manager, Louie was very helpful and always returned our calls or texts promptly if we had questions. Overall great experience if you’re looking for a remodel or home addition!
Bradford and Kent has once again finished a major remodel project at our home this past month. 28 years ago, B&K had put on our 1st addition on our home at that time, adding a bedroom, bath and expanding our kitchen. The addition at that time was to provide my wife’s elderly mother a living space which accommodated her aging condition.Well here we are 28 years later and another beautiful remodel project has been completed. This project was much larger and a bit more complicated than 1st remodel project. This project included a complete 1st floor remodel, living room, dining room and kitchen. We selected B&K based on our initial experience on 1st project and due to the complexity of taking down load bearing walls on this project, I wanted to ensure we selected a contractor that had personnel on staff to engineer the proper beams, placement of those beams, etc.The remodel turned out absolutely beautiful. I sincerely appreciate all the upfront effort with Sharon our designer, meeting with us initially, understanding our needs, sharing her experience/recommendations, meeting once a week for approx. 6-7 weeks reviewing drawings, cabinet selection, tile, handles, etc.Again, another beautiful remodel project completed by Bradford and Kent. Thank you for a job well done……highly recommend them for any remodel project.
Top notch service start to finish! I had Bradford and Kent remodel my master bathroom. With my house being 100+ years old, the flooring, electrical, and plumbing all had to be moved to new places. The results completely exceeded my expectations. Everything from the design, quality of the work performed, to the detailed communication throughout the project. I will definitely be using Bradford and Kent in the future.
Our experience with Bradford and Kent was wonderful. Our designer Diane was incredibly helpful and creative with numerous suggestions about how to remodel a master and hall bathroom. Our project manager Jeff communicated regularly and answered all of our questions. Our bathrooms are beautiful.
We had new Pella windows, sliding glass door, and siding installed by B & K. The installation crew did a outstanding job. We have noticed a marked improvement in cold transfer from the windows and doors. I have recommended friends to B & K and would do it again.
Our newly completed kitchen and bathroom renovation by Bradford & Kent exceeded our expectations and we now have spaces we have only dreamt about. From the initial consultation, to the 3D drawings, through to demolition and completion, every phase was expertly choreographed with customer satisfaction as its goal. As homeowners, we knew that changes and modifications were inevitable components to the renovation and B&K handled these requests with ease and were open to our wishes. They made the adjustments happen without any negative impact to the overall timeline and scope of the project. All of the B&K employees, as well as the subcontractors, were friendly and willing to go above and beyond.Chelsea patiently helped us select products and finishes with an expertise unsurpassed. She eased our trepidation at the onset of the project through to completion. Jim, our project superintendent, was professional, personable, and knowledgeable. He handled our concerns, both big and small, with promptness and concern for the overall project and gave us confidence knowing that our project would meet B&K’s strict guidelines.It’s evident that teamwork is an essential part of the process, as all those involved, from the owners Joe and Rob and to all the others throughout the company, are clearly focused on one goal: a quality product, which is completed on budget, on time, and with distinction.We highly recommend them and would not hesitate to use them again for future renovations. A+John and JackieDowners Grove, IL.
Bradford & Kent put an addition on our house in 2001. We were incredibly pleased with the quality of their work and we have remained pleased after 17 years. We wanted to take a wall down between our family room and the kitchen to open up the rooms. We also did a complete kitchen remodel including new cabinets, moving appliances to a different part of the kitchen and some work on our wood floors. We trusted Bradford & Kent because of our past experience. We could not be happier with our new kitchen! It is beautiful and more functional. We were happy with the timeline in which they completed the job as well as with the workers. Everyone on the job was on time, clean and respectful of our home. We would not hesitate to hire them again.
Excellent folks to deal with from initial meetings, with Greg, to completin of the job. Finished within the promised period of time. Project manager, Jake, was terrific in overseeing the project. All for he subs were very good and professional.
Bradford and Kent is definitely my go to company for all of my remodeling projects! I used them to completely remodel my kitchen and master bath in my previous home and they just completed my kitchen in my new home. I have always been impressed with their help and concern throughout the projects. They do a great job protecting the surroundings while they work and do a fabulous job of cleanup at the end of each day. All of the workmen have been wonderful and trustworthy. Their 5 year guarantee is fantastic! Any problems you have will be taken care of for 5 years after completion of the project. I will definitely us them again for any future projects. Kudos to Bradford and Kent!!! I just finished a new project with Bradford and Kent. They are fantastic.
We used B&K for two major projects and will be using them again in the future. Their attention to detail is evident from the design process through to project completion. We are very happy with our new roof and our kitchen/powder room/laundry room remodel is gorgeous. They did a great job learning our needs and style and delivered above and beyond. Professional, responsive and great to work with!
The services were great for the sales and initial conversations about our windows. The quality of the product is very good. We are pleased with the timing and completion of the work. While they were working, they were very courteous and cleaned up behind themselves. We are enjoying the benefits of the new windows with reduced electric costs (during the summer). We havent gone through the winter yet, but we are sure that we will see a reduction of costs for our heating.
Bradford & Kent is professional and enjoyable to deal with. I would recommend Greg C. if you are looking for someone to help with your home project.
We hired Bradford & Kent to gut our ranch home and add a second floor. This was the house my husband’s grandfather built so we were turning their dream home into ours. Quality and budget were extremely important. Bradford & Kent delivered on both. The process was smooth and the designers were great to work with. The project was done well ahead of schedule. We would recommend them to anyone interested in doing renovations.
Bradford and Kent is the best! They transformed our little, ugly ranch home into the most amazing contemporary home. The designer and architects were so creative in designing our kitchen, baths and the coolest master suite addition. The quality of work was excellent. The communication with our construction manager was excellent. You will not be disappointed.
From the time we walked in to Bradford and Kent for our total kitchen remodeling, until the completion of the project, we could not have been more pleased. Our kitchen designer, Carly, is professional, knowledgeable, patient and a delight to work with. If not for Carly our project would not be perfect. In addition to her, our project manager Louie, was equally professional and on top of every aspect of the job. At the last hour we had to have our remodeling done while we were out of town. B & K stepped up and had it totally completed by the time we returned. We have many condo building rules and everyone of them were followed by their crew, Andy is an amazing craftsman. We are very happy and love our new kitchen. Thanks to Carly and Louie who make a great team.
We just finished our kitchen and first floor remodel with Bradford and Kent and love it. Every step of the process was professionally handled. Our designer, Darci, was great. Really listened to what we were saying and worked with us. Our project manager, Jim, was on top of things the whole way. He would always under promise and over deliver. Issues always crop up, and they were all handled in a decisive manner.The allowances in the bid for various items were very realistic, so there were very few extras --most were items we added. We felt good about the value delivered.Cannot recommend them high enough!
We just finished our kitchen remodeling project and were very pleased with Bradford and Kent. Our previous kitchen was a dated, dark and closed kitchen. Thanks to Bradford and Kent, we now have an open, airy and bright space that we just love! The design process was productive (and fun) and the designers helped us through every step. Throughout the project, we received great customer service. The completed work is definitely of high quality. Bradford and Kent really cares about the finished product, are detail oriented, and they value making sure that everything is done right and to your liking! We highly recommend Bradford and Kent!
I have an older patio door that was functional with the exception of the return spring on the screen door. I was concerned since the door was older, but, they scheduled an appointment that was very convenient to me and they where punctual. Work was completed swiftly and without mess. I was extremely satisfied with the cost and work performed.
Bradford and Kent were very attentive to installing our new windows to our satisfaction. The timeline of delivery of new windows and installation was very accurate. Any phone calls about questions about the installation, were answered quickly. We heard about Bradford and Kent from a friend who used them as well, and both of us were very satisfied with their work.
Bradford and Kent replaced our deteriorating cedar siding with Hardie board. From beginning to completion, it has been an outstanding experience. Chris in sales provided excellent design ideas and support, the construction crew did a super conscientious and neat job. Dave, our construction manager, was was a delight to work with. Started job when predicted, and completed on schedule. These guys do a superb job - we are extremely happy with all aspects of the experience! Highly recommend!
Prior to deciding to hire Bradford and Kent, we sought estimates from three well known remodeling companies for our addition. The reason we chose to go with Bradford and Kent was because the plan was superb and designed to fully satisfy our needs. The project started when they said it would and proceeded on schedule. We received excellent value for investment. We are extremely satisfied with the work done by this exceptional remodeling company and have received numerous compliments on our major remodeling project.
My wife and I hired Bradford and Kent to replace our windows in our house. They had the best price and the highest quality install. We could not be happier with our decision. The windows look amazing and they made the entire process simple and completed by the date we needed. Highly recommended for any project for your house.
In October 2016 we used Bradford & Kent out of Downers Grove to do a kitchen remodel. Based on 3 bids we received, their bidding was fair and honest. We had a baby coming so we had them sign a completion contract which stipulated they would be substantially done by a certain date. They hit it exactly. We are also very pleased with their work. They aggressively worked to finish up the final punch list items after our baby arrived in December. We would recommend them.
We had the formidable task of researching for the right company to construct a complete re-hab of a kitchen, laundry room and three bathrooms. Our first stop was the seminars offered by Bradford and Kent on a Saturday morning. Their presentation was congenial, organized and professional. We looked no further! We worked with Laura on design and found her to be creative and well versed in 3-D drawings. This allowed us to visualize and modify on the spot as we discussed ideas. The cabinets we chose are of the highest quality and the fine workmanship of the carpenters made our drawings a beautiful reality. As in any large project there were slight modifications needed during the process. One weekend at an on-site visit we questioned a minor lay-out of the design. Within minutes we received a phone call from one of the owners assuring us it would be taken care of immediately. It was. When the project was completed we were introduced to Richard, the customer service rep. He made sure all the final details were completed to our satisfaction and explained that he would be our contact person if any problems arise in the future. We were also fortunate to meet and work with Laurie, the marketing coordinator. Her enthusiasm for our project was equal to ours. We found that we did not just sign with a company but with a team of people who obviously love what they do and service their clients with the highest degree of professionalism.
GREAT! We had an ugly front porch that needed redesigned and replaced. Bradford & Kent did a wonderful job focusing on quality, customer service, timelines, neatness at job site and excellent, courteous craftsmen. I smile every time I pull in my driveway and see my new front porch. Would definitely work with them again!
Our kitchen remodel was completed a week ago and we are very pleased. Bradford & Kent did a wonderful job. Laura Ahrens gently guided me through the selection process. Jim Nolan, our job superintendent, was on top of every detail of the job and was responsive to questions and concerns in a very timely manner. Every tradesman who entered our home was pleasant, respectful, and did quality work. The kitchen was completed within the projected time frame -- rare was the day when nothing was happening on the job. I LOVE my new kitchen and would highly recommend Bradford & Kent.
Prior to deciding to hire Bradford and Kent, we sought estimates from three well known remodeling companies. The reason we chose to go with Bradford and Kent was because their plan was superb and designed to fully satisfy our needs. The project started when they said it would and proceeded on schedule. We received excellent value for investment. We are extremely satisfied with the work done by this exceptional remodeling company and have received numerous compliments on our major remodeling project.
After listening to my needs for the project, Brandi, our designer, provided various samples to choose from. More importantly, she provided samples of tiles I did not discuss and actually fell in love with something totally different than what I had originally envisioned. Having a good designer is one aspect, the installers, are also equally important. The installation couldnt of gone better. Jim. the project manager was professional, addressed our concerns and followed up with us promptly. The construction crew was on time, clean, courteous, and informative about the job. My master bathroom is beautiful thanks to the great team at Bradford and Kent.I would recommend Bradford and Kent and would not hesitate to utilize their services in the future.
Bradford and Kent provides service that is second to none. They are responsive, polite, thorough and highly skilled. They have remodeled most of our home over the last 10-12 years and we would not consider using another contractor. If you want it done correctly and on time, hire Bradford and Kent.
We recently completed a first floor remodel with Bradford and Kent. The project manager, Louie, is one of the main reasons we would go with them again for additional remodel work. While there are always unforeseen issues that creep up in projects like this, Louie was always on top of things and made sure we kept making progress. The quality of the trades (carpenters, tilers, flooring, etc) were great. We love the final product and will definitely be giving them a call for future work.
I have given Bradford & Kent a 5 star review only because there was no room for a 10. I have spent the last 3 years having extensive renovation, upgrading, remodeling and general upkeep on my home performed. It is very hard to turn your home over to strangers to demolish, tear apart and hopefully improve and bring your idea to life. Not only was Bradford & Kent able to realize this dream but excelled in the planning, implementing and finishing of my remodel. Because of all this work on my home, I can give a very honest and accurate review of many differing contractors. Bradford & Kent was way above the level of workmanship, professionalism, knowledge of construction and materials and follow through than any other company I have heard, seen or experienced. I would not turn the importance of a good quality home remodel over to anyone else than Bradford & Kent. Each and every work person in the office and on the site was professional, capable, caring, concerned and accepting of nothing except excellence. I am now an ecstatic homeowner!
We were really happy with the remodeling job that B&K did for us recently.The whole process from design, to picking out cabinets etc was smooth and fun. The superintendent of our job kept us well informed of the work being done by various contractors on an almost daily basis. We would definitely recommend this company.
When we decided to remodel our kitchen we met with multiple companies and explained what we were looking for. Some companies wanted to sell just cabinets even though they were design consultants. Bradford and Kent listened to what we wanted and were the only company to propose a solution that didnt just update what we already had but gave us the layout and functionality we were looking for. Its been almost 5 years since we had the work done and when we have had any questions or concerns, the service team, lead by Richard has always been responsive and helpful. Great experience working with the B&K team.
Bradford and Kent recently completed a kitchen and master bathroom remodel, at the same time, in our home which was built in 1999. It was a three month project, but we could not be more pleased with the finished product. Challenges do occur during this type of project, but the B & K staff was always polite, accommodating with our schedules, and considerate of the rest of our home during the construction. I would choose Bradford and Kent without hesitation, to work on any remodeling or addition to our home, and at any time in the future. They are a group of consummate professionals, each and every one that we had the pleasure to meet. We LOVE our new kitchen and bathroom, and definitely thank the supporting staff at B & K, but standing out in front of the crowd is Brandie, our designer, and Louie, our construction manager.
After talking to several contractors, we chose Bradford and Kent to remodel our 25 year old kitchen. We didnt look forward to the design process because we didnt have a lot of free time, were out of touch with what was in, and didnt really know what we wanted other than a new kitchen. Then we met Laura Ahrens and everything changed. She listened, asked the right questions, and on just our second visit put together the PERFECT design and even chose the finishes. It was perfect and finalizing the details with her was quick and easy. The entire construction team, led by Louie, was awesome - friendly, on-time, and did great work. We couldnt have made a better choice, and are happy to say were getting ready to do our master bath next!
My husband and I are very happy with the final product. Everyone was so great to work with especially the builders. They showed up early and ready to work everyday. I appreciated their professionalism and overall just being nice guys. The porch is my favorite! I went back and forth many times and I couldnt be happier with the final results. I had a friend come by to drop something off today and she literally passed it up twice!
My husband and I engaged Bradford and Kent when we wanted to remodel our dark, dated kitchen to a light airy space. Brandie was our designer and we couldnt be more pleased. Her eye for all design elements from color to texture to style is truly outstanding. What further elevates her as a designer is her ability to really listen to the clients desires and guide the client toward a beautiful design that reflects the taste and values of the client. When we expressed conflicted thoughts about removing the basket collection that hung from our 9 foot ceilings, she suggested a design that included two prominent built-in shelves one over the kitchen window and one over an arched doorway; this allowed us to incorporate some of them, yet move toward the lighter design we were working toward. She is thoughtful, artful, very pleasant to work with, has an incredible eye for detail and is eager for the project to reflect the client. Everyone we worked with at Bradford and Kent was awesome. They are truly the best.
Just completed our 2nd kitchen remodel project with Bradford & Kent. Both the design and construction phases were done on time and professionally. Any 3rd party trades used were perfect in measurement, installation and clean-up. I enthusiastically recommend Bradford and Kent for any design and remodel projects. Special kudos to Sharon Thorsen our designer and Jake Williams the site manager on our recent project
I was impressed from my first phone call when I inquired about a basement design project. I was clueless but was quickly educated about the entire process by Sharon Obrien, the designer. She was incredibly professional and informative about the process and our options. The decision was nearly instant that this was the company we were going to choose and the process was entirely streamlined - from our walk through the showroom, to choosing our selections, to the actual start date. Sharon went out of her way to meet us in our home and accommodate our hectic schedules whenever meeting at the showroom. Everything she said was going to happen did and in a timely fashion. Every last detail was attended to - even ones I had no idea were included in our beautiful design. Then, she handed us off to Jon Graunke, our project manager who was amazing, as well! The start date was moved up to start a couple of weeks ahead of schedule, which was exciting news. The crew was super friendly but more skilled than I would believe. Our basement is no longer a storage area, but a beautiful and welcoming space where we now enjoy with our family and friends! Jon really paid attention to detail and went above and beyond to make sure we were satisfied, and he even made sure each fine detail was addressed! Last point, this was not a simple project - it included a workout room with a mirrored wall and a ballet bar, a guest bedroom, an exquisite bathroom, a stone fireplace, a bar/pub area with a beautiful island/peninsula that seats at least 7 cozy bar stools around it to gather with friends and a beautiful open space where we have placed our pool table and couches. Our home is complete and we guarantee to use Bradford & Kent on all future projects!
Great designers and team of professionals. Very happy with our kitchen remodel. The owners Joe and Rob take a personal interest in the entire project from start to finish. Would recommend highly.
Our original home addition plans (a first floor master bedroom and bath) were denied by our village due to lot size limitations. It was unfortunate since the Bradford & Kent architect did a fantastic job of visioning the project and providing us with expert guidance and suggestions. We ultimately decided to convert our screen-in porch into a first floor bedroom and this project turned out great from start to finish. The new room fits perfectly into our home and looks as if it has always been part of the original home. The tradesmen who worked on the project were timely, courteous, clean and diligent. The project manager kept us informed each step of the way so there were no surprises. The project was completed on time and on budget. The true test of a remodeling contractor is whether they would be hired again. As we think about remodeling our kitchen and master bathroom, we would not hesitate to consult with Bradford & Kent.
Another great customer service experience with Bradford and Kent and our service manager, Richard. They did our kitchen addition almost 10 years ago. This spring I noticed one of the windows had a stress crack in it. Richard promptly addressed it, ordered the window & set up the install. Couldnt recommend them more!! Great company!!
Bradford & Kent did a fantastic job putting new windows and siding on my home. They were respectful and professional. Most importantly, I felt like I could trust them to provide excellent quality products and workmanship at a fair price.
Bradford & Kent installed new windows, doors and Hardie board siding to our home. They walked us through all the steps and helped us choose the materials, quality and style we wanted. They finished in a timely manner.We will recommend them.We love our new home.
After having several different builders/architects look at our home, Joe Pavone was the first to come in with the ideas and creativity that helped us to accomplish our dream of adding a master suite onto our split level home. We appreciated all of Joes attention to detail and his work on the design of a big remodel. B&K did a nice job of staying within budget with no unanticipated expenses. There were some small headaches over the course of the project, but I think that is to be expected with any major house remodel. In the end, we are very pleased with the quality and design of our home - and we are loving all of our new space!
After meeting with a few other design-build firms in the area, we chose Bradford and Kent for our kitchen remodel, and we are very happy with the results. Our designer, Carly Pupillo, was amazing to work with from the very beginning. She has a great personality and has lots of great ideas. Once the construction started, our project manager, Jim Nolan, did a great job of communicating the details of the project and made sure we understood and were satisfied with whatever was happening.During the construction, we had a small issue with our house unrelated to the kitchen project, and the B&K team stepped up and helped us with the process even though that wasnt their responsibility. We appreciate all of their efforts and would definitely hire them again.
We had Bradford & Kent expand our kitchen, redesign the majority of our first floor and add a fourth bedroom to our home. The entire process was seamless, from the initial design phase all the way through the final days of construction and inspection. During the construction, each trade was punctual, kept a neat workspace with materials and tools, exceptionally nice with our children and dog, and kept to the project schedule. They worked with us to design our floor plan, select appropriate appliances and recommend state of the art materials and hardware. When issues did crop up, they were there to recommend solutions and make sure the project stayed on track. We are particularly pleased with the beautiful finish carpentry (who are employees ensuring a consistent, professional appearance) and have had many compliments from friends and neighbors on both the exterior and interior of our home.As you can imagine, a four month construction process is a long time but the folks at Bradford & Kent kept us informed the entire way and minimized the intrusion. Neighbors initially referred us to Bradford & Kent and now we know why. We highly recommend them and would utilize them again, which is the highest compliment.
My kitchen turned out fantastic! Bradford and Kent are easy to work with and pay attention to all details. Job was completed on time and quality is top notch.
After approximately two years after our kitchen was remodeled we had a few minor repairs that were required (refrigerator door handle was loose, caulking around back splash and granite rough spots smoothed). Richard quickly and efficiently responded and had the granite company out and he sent a B&K repair person out and all of our issues were quickly resolved.This just re-enforced our already high praise for B&K. They did excellent work from original concept, design, planning, materials selection and construction. Jim was our project supervisor and he awesome. He was a great communicator. We have recommended B&K to all our family, friends and neighbors and will continue to do soVince & Madelyn Heaton
Laura designed our kitchen and she was great. Everyone we came in contact with after Laura was awesome too. Our project was really tricky because we were out of town during the work. Our superintendent Jim kept in constant contact with me and so we did not have any problems. If we need any more work we will ask them. We will also tell our friends.
I cannot say enough positive things about my experience with Bradford and Kent. I initially hired an inexpensive contractor who left my 2 bedroom condo an empty shell and a construction zone. Bradford and Kent helped me turn my disaster area into a gorgeous home. They completed everything from the electrical work and pluming to creating a dream of a kitchen, 2 bathrooms, two bedrooms, and living room. They were able to overcome numerous obstacles such as putting ceiling fans in a cement ceiling and creating the kitchen I wanted. My kitchen space was quite limited but despite this they were able to design a kitchen with all of my chosen appliances and more cabinet space than I had in much larger kitchens. They are very professional, ethical, and stand behind their work. I would not use anyone other than Bradford and Kent.
The remodeling of the siding, new windows and framing, new back door and screen door; gutters, downspouts and reattaching my rain barrels went well without major glitches or delays. The team was efficient and friendly and answered all questions and concerns as they came up. I would definitely recommend this company.
They remodeled two of my bathrooms. Great design and workmanship! Finished on time. I would definitely recommend them for any remodeling project.
Came out to estimate two projects. A lean to added to my garage (pretty simplistic design) and a project to remove a balcony on my second story and frame/side in place of it. Never heard back so called after two weeks and was told it would take 2 days for an estimate so I finally called them. They gave me a $30k price on the lean to on my garage which is absurd, considering my two other quotes were $10k and $7.7k and there was no difference in the scope of the project. Seeing as they never got back to me, I had to call to pull a quote out of them (verbal no written quote), I believe this was a “I don’t want to do it price,” and if it wasn’t, then they were trying to charge me over 3x what others qouted me. Further, it was a verbal quote not written which is unprofessional because cost breakdown should be clear to the customer as I believe they have a fiduciary responsibility to provide this as a contractor. In addition to all this, they noted they’d get back to me on the other project cost but they never did. I can only conclude that this is a contractor that preys on customers who do not fully understand reasonable fair pricing on home projects.
Couple of months ago Bradford and Kent completed remodeling of our kitchen. It was gutted completely installing new cabinets, some new ceiling drywall, new quartzite countertops, appliances, electrical work, lighting and hardwood floor finishing. Also provided a warranty of their work.The project planning was done by B&K designer recommending and reviewing layout, dimensions, materials in their in office 3D software making easy to visualize the new kitchen Project manager and construction crew gave us a timeline for completion of work.While we hear about delays in remodeling work, this was a pleasant surprise when the kitchen was finished ahead of planned schedule. Moreover the quality of work was first rate, no repair work was needed.Planning a total kitchen makeover is quite time consuming, so that using K&B which has a complete showroom, designers, project managers saved us a lot of time and effort including daily monitoring of the project.Rob Quiqley, one of the owners, was very accommodating in making some decisions to move the project along. All in all we are quite happy with the quality of work and the new kitchen
High quality work. The work was done really well, and they were clean and courteous. I would highly recommend B&K.
B&K recently completed the remodeling of our utility room and did an outstanding job. I was most impressed with their customer service. They made sure I was completely satisfied when the job was finished and didnt stop until every last detail had been resolved.
I recently hired Bradford & Kent to replace a 2nd story double-wide, double hung Pella window including all of the associated external and internal pieces – trim, siding, etc. This average project was complicated by the fact that we have a mansard roof where the second story windows intersect and the window was totally dry-rotted due to ice damning over this particular window. Bradford & Kent thoroughly investigated the situation, resolving the underlying issues and replacing the window. Their communication was consistent and clear, their scheduling and punctuality were top-notch and their installers were skilled and cleaned up after themselves after the installation was complete. Overall, they did a great job on this project. I will be using them again in the future.
We did a large home addition with Bradford and Kent that included main floor, second level, and digging out for a basement. When all was said and done, the experience was fine. The process itself had typical hiccups and frustration but having lived through 2 prior additions they were not that out of the ordinary. I do feel that this contractor is better suited for projects smaller than ours. Though we are thrilled with the extra space, there were details overlooked or ignored. The five year warranty is great, but the response time to issues, after the project is done is several weeks and sometimes months.
Yeah a place to be when thinking of redefining your kitchen n bath
We did our homework and interviewed several contractors prior to hiring Bradford and Kent. We chose Bradford and Kent because they were right on target with what we wanted in the design and what we wanted to spend. The actual quality of the materials and workmanship was excellent. We told Bradford and Kent to use our names in any marketing materials and please have anyone call us for a reference.
We recently used Bradford & Kent to completely gut and remodel our kitchen, laundry room (moved to a new location), master bath, refinish all hardwood floors, new doors and windows and put addition on garage. Our remodel included removing a load bearing wall (no issues), moving water, electric and HVAC among other things. Our designer, Laura, worked with us through many iterations of the plan until finding the one that was perfect for our needs. We did not have any already made decisions on room design, materials, etc. when starting and Laura was able to guide us through and as importantly, keep us from making mistakes in the process to select what is now a beautiful remodel.The work was all done as described. Of course with any job of this size there were some small surprises, but that is to be expected and all were able to be worked through easily and quickly with B&K. The workmanship was professional, workers all respected that we were still living in a half gutted home, were polite and cleaned up all work areas each day.We would recommend B&K, especially to those looking to remodel with a full service company; from idea to design to demolish to rebuild/build the new space.
We worked with Bradford and Kent on a major kitchen remodel. They met and usually exceeded our expectations in every phase of our project! Our finished kitchen is everything we were hoping it would be. It will be the central meeting place in our house for years to come. Thank you Brandie & Louie!!
Weve had B&K perform three projects for us including remodels and additions. All of them have met our very high expectations, and we plan on using them again. These projects usually have hiccups, but we appreciate the rapid customer service and the thoroughness of the solutions and follow-up. In fact, the job supervisor wanted to drive 100 miles on the 4th of July to address a minor issue that couldve waited until after the holiday. (We convince him not to come). We have no hesitation recommending Joe and team.
Theyve been doing my taxes now for about 4 or 5 years years I have no complaints good service very modern everything is automated.