We have been satisfied with the service we have received from your company since we purchased our new heat pump, heat ex-changer and water heater a few years ago. We have experienced some problems with the heat pump and ex-changer on two separate occasions but your technicians worked diligently both times to solve the problems. We are happy to see them when we need them but hope we will have no further problems with this fairly new equipment.
Beyond any doubt, I highly recommend their great service!!! These guys are honest, competent, friendly, caring, helpful, responsive, professional, experienced, knowledgeable, efficient and the charge was fair. They go out of their way for clients, repairs, maintenance and new customers.Santos Heating & Cooling service are highly commendable. Will be referring anyone in need to them and will be very happy and satisfied! They are the best!
I shopped a couple of the other big name dealers, one never returned my calls and the other offered me a lessor system for more money. The people from Santos Heating & Cooling didnt play silly games with the price, even after lowering it three times the other estimate was still higher than this company. The workers were right on time, and finished a couple hours earlier than I expected. They replaced my a/c and heater and installed a new thermostat.
Danny has been servicing my HVAC system since he was a 2 man company. Since that time Danny and his employees from the office staff to the field techs have always provided outstanding customer service. He is a prime example of someone who is sincere, honest, humble, has a strong work ethic and always available to speak directly with his customers. He cares about his customers. He never tries to sell you a service or product that you don’t need. I wish there were more businesses that had Danny’s qualities as a business owner. I trust, respect and will continue to refer Santos Heating & Cooling to my friends and family.
I love this company. This is the second time I have called their tech to fix our AC. He came out a few years ago and made a minor repair and was honest and trustworthy. So when our AC went out a few days ago I knew who to call. He came in the afternoon after squeezing us in on a tight schedule and again worked his magic. His prices are amazing. I cant praise Dave enough. Thank you for your wonderful and timely service.
These guys are my heroes! The repair man who came out told me we needed a new furnace and contacted. Santos Heating & Cooling, the salesman, told me theyd be able to come out the next day to install a new one. They arrived the next day and they were great. They were friendly, professional and did an excellent job. Santos was there when I really needed them and I couldnt be happier with their service. Highly recommended!!!
We called Santos Heating & Cooling after substandard performance from another Lennox Certified service provider. Setting up the service visit was night and day with Santos Heating & Cooling. Very professional and communicated via text messages to keep us updated. They found a problem with a valve that had been missed by the other company and fixed it right away. The technician was very efficient and took care of the problem immediately. We will switch to Santos Heating & Cooling for ongoing service.
A real first class operation. Danny was our sales person and he was knowledgeable and personable. We just had them come out and install our new mini-split system. The guys did a first rate job. install was fast, clean and looks really sharp. I really couldnt be happier with Santos Heating & Cooling and I will totally use them in the future!!
I can not say enough good things about my experience with Santos Heating & Cooling. When I called I spoke to a real person. They came out in the time frame they set up, answered all my questions courteously, and even cleaned up after themselves, plus a great price! Could not have asked for more. Will recommend them to all who are a having heating or air conditioning problems.
Excellent Service. I have dealt with many AC companies in the time we have lived here, and Santos Heating & Cooling service and professionalism is miles above everyone else we have ever worked with. From the sales rep to the technicians, everyone we dealt with was so professional and nice. If you need service or especially a new AC unit, I would definitely recommend them.
The specialist came out for our annual inspection. He invited me along to, not only check out what he was doing, but to make sure I understood what was going on and how things worked. He was professional, friendly and tidy. The online booking was also easy to schedule. Highly recommended.
My experience with Santos Heating & Cooling was great. They were able to send out a technician the same day i called.He showed up right on time and explained to me what he was going to do before he started. The job was done professionally and within the scheduled time. He was very polite and cleaned up after he was done. I would recommend them.
Worked with their technician to get a new AC and furnace. He made the entire process smooth from start to finish. He was very responsive to my calls and provided answers to my questions. The installation was perfect and everything works great. Couldnt be happier with the product and service.
I am very impressed with Santos Heating & Cooling. I was able to schedule a same-day service call. Danny arrived on time and was great. He quickly diagnosed the issue in my home and was able to give me an accurate estimate of costs and time for the repair. He took pictures of his repairs and thoroughly explained what he did.
Our technician John. He was professional friendly and represented the company well. We have been so happy over the past 3 years we have already made many referrals. They are the the real deal!
Mark was very professional. He took the time to explain to me the problem and the solution, and his rate was extremely fair and reasonable! He was punctual, thorough, responsive, and the work was top notch. Highly recommended!
Santos Heating & Cooling is an outstanding company. Everyone I dealt with during the installation of our new AC unit was prompt, respectful and knowledgeable. They answered all of my questions and walked me throughout the process. I was very impressed with the entire experience. I will highly recommend them.
I called several companies for my water heater tank repair and all them recommended a new installation to resolve the issue, since the unit was old. When I was almost giving up, a friend recommended Santos Heating & Cooling and I’m happy I gave them a try. They came promptly, checked out the tank, and explained how they were going fix the issue, but were very honest with us. They explained the unit will not serve for long we should start budgeting for a new one. It’s been two months since the water heater tank was fixed and still performing perfectly. I’m planning to replace the old unit and Will definitely use them. Highly recommended.
I was very satisfied with the service I received. Less than 2 hours after calling I already had someone at my house looking at what was wrong with our furnace. Installation of our new furnace motor took less than 1 hour. Everything was explained well with the different options l had with repairs or replacing our furnace, highly recommend Santos Heating & Cooling.
Santos Heating & Cooling serviced my furnace this week and the service has been exceptional. Their serviceman is personable, extremely knowledgeable and provides excellent suggestions. I recommend this company and their awesome services!!
My family has been Santos Heating & Cooling customers for at least 2 years. Danny has serviced our ac and heat forever. We love knowing that the heat and AC will always work; Danny always does a professional and careful job, and recommends reasonable ideas to prolong the life of our ancient ac and heat units. We really appreciate this great service.
Santos Heating & Cooling technician did an excellent job. He called when he was on his way to let me know he would be there shortly. He was prompt,took his time to explain the process to us and answered all of our questions. He was thorough and took his time to clean up his mess.I would definitely recommend them.
Santos Heating & Cooling installed new furnace and air conditioner in a tricky set-up due to my home renovations, and they did an excellent job. They took the time to work through the installation so that it fir neatly into the space; worked in the attic, and worked quickly and efficiently. Experienced, professional crew, and a very positive experience from beginning to end.
Danny came out because we needed a new furnace. While we werent expecting to have to buy a furnace, he really made the experience easy. He clearly knows the available equipment and was able to get a temp installation done for us in just a few hours. I would highly recommend Santos Heating & Cooling!
I called Santos Heating & Cooling after my furnace stopped working.Their technician came out immediately, diagnosed the problem, explained what was wrong and what was needed to fix it.He also answered all of our questions. I was very pleased with his professionalism. I would definitely recommend them.
I had good experience with Santos Heating & Cooling installing my furnace at my rental property. Their service techs are awesome and the the installers did a fantastic job. Very professional and I would recommend them to friends and family for sure. Please keep up the good work.
By far, the most amazing, thorough, professional HVAC company we have ever had. We had a central humidifier installed. It took a couple of hours. The tech was great, installed and showed me how to use/clean it. Works great. Thanks!
Fast, efficient and friendly. Danny sent a text message notifying me he was on his was and did arrive on time. He inspected the unit and did an outstanding work. Our furnace now distributes heat evenly and is much more quieter than before. Would undoubtedly recommend them!
I am beyond thrilled with your service! The repairman called ahead of his arrival and diagnosed our furnace correctly and have it working better than ever! Walked me through all the steps to properly shut down and restart it and I was very pleased. Santos will be my go to company for any of my heating and air conditioning from here on.
I needed repair of my furnace. Danny from Santos Heating & Cooling came out within an hour of my call on a Saturday for no additional charge and quickly fixed the problem. Danny was professional and explained everything to me in simple terms and even answered my questions. I would definitely use them again!
Very professional.Danny did a commendable job.He showed up early and got the work done very fast. He was very friendly, reliable and very skilled.He had our unit working in a very short time.Will highly recommend.
Denny from Santos Heating & Cooling called when he knew that he would be late than appointed time. We appreciated that call. We have had Santos Heating & Cooling for quite a few years now and just signed another maintenance agreement for the year. We have always been happy with their service.They never disappoint!!!
Denny is wonderful! He securely installed my large AC unit in my slanted windowsill, cleaned my filter, and gave me tips to winterize it. He even offered to replace the light bulb that burned out in my kitchen an hour before he arrived! He was upfront about the costs, excellent at communicating over email, and very nice in person. Would definitely use his service again if I wasnt planning on keeping the perfectly installed unit in my window forever. Keep it up!
I was looking for a HVAC company to do an installation of a new furnace and maintenance on our A/C so I called a couple of companies around comparing prices on a repair.I found Santos Heating & Cooling company to be the most thorough and competitive for my furnace installation and AC repair. The work looks great and was greatly impressed. Thank you for the excellent service and discounts. Thumbs up Mike and Ben for the wonderful job!!
I had Santos Heating & Cooling install a new unit for me installers Danny and Ken came out and did an exceptional job the work was very professional and very clean ponds did a remarkable job and im am very delighted with their work and company over all thanks and would openly endorse them to anyone!!
Santos replaced both units in our home, their crew were very professional and easy to communicate with. Danny was a pleasure to work with and their rates is very competitive, you would be very wise and intelligent to call out these guys if you need AC or Heating work!!
I did not expect that our old AC unit could be repaired.They actually did it! Very good service company; my AC unit broke down and the tech who repaired it last told us it wont be repaired again .I am happy to announce that the AC is going strong after Danny worked on it. He had the necessary parts when he arrived and finished the job in time.
Furnace went out over the weekend, tech called and walked me through how to keep the heat going till Monday because they wouldnt be able to get the part till Monday which helped me save money on costs. Customer Service called on Monday morning and had a tech out to my house by 8:30 AM. Diagnosed the problem, got the part and had my heat running perfectly by 11 AM. Wonderful service all around!
Called Santos Heating & Cooling company and they were nothing short of excellence from the moment we started dealing with them until the install was completed. They have even checked with us since they left our home to make sure the unit worked well and that we were pleased.