Great service. Tom (the man working the front) was very courteous to the older people that came in, and explained/showed everything in simple terms so they could understand, it was nice to see. He also did a good job servicing my issue. Took a few business cards to post up at my work. Definitely recommend.
Avoid this place if you want your computer fixed in a timely manor. Open three days a week and you call they are always working on your machine as we speak. Week and a half of calling and getting that response. Take your computer elsewhere.
I originally took my computer to the Geek Squad at Best Buy. They charged me 150 dollars just to look at it and, after a couple of days, handed me back a still broken computer saying there was nothing they could do. I brought it to Dover Computer Repair and he fixed it in front of me in 30 minutes and charged me a fair price. I could not recommend this place more.
Thought I was going to spend almost 800 bucks on new system board to correct a charging issue. Their knowledge of my type of laptop, HP Spectre, was extensive and provided with a mind blowingly simple and elegant solution. No charge. Service was fantastic and I highly recommend them.
No matter how lame my question may be on my dumb phone, my friend at the front desk is ALWAYS so helpful & kind! Just leave a $10 or $20 in their tip (lunch) jar (which isnt even mandatory), and youre good to go!This place has saved me alot of time & frustration. HIGHLY recommend them 👍
Great service and extremely patient with my mother and I while we tried to sort out her new laptop. She recently retired and had difficulties switching all her stuff over. They were a huge help and fixed every issue we had.
My work computer stopped working, turns out needed a new hard drive. They told me itd be at least a few days to get back but theyd do their best to speed that up being it was needed for my business. It was done that afternoon. Great service, great to work with, and I thought pricing was fair. Highly recommend.
My daughters laptop needed the letter (G ) on the keyboard fixed. Its an older laptop and wasnt sure if they had a spare part to fix it. The young man looked everywhere and tried to find a way to fix it but he couldnt. Would have been great if it could have been fixed. He went above and beyond anything I expected to try and fix my daughters laptop. He was so helpful for trying so hard and so much appreciated. Thank you so much
PC needed a new motherboard, they ordered it and got my system back up and running in about half of the time I was quoted. Price was very reasonable, would highly recommend and would obviously go back next time I have an issue.
I recently had a computer over heating and d.c.r. diagnosed fixed the problem and also checked for other problems and resolved them. my computer I thought was not much good came back as good as new and looking new. A great place to go, friendly reat price and turn around time.
DCR is better than my VCR!
Jim and Tom were extremely helpful getting my PC to work properly. After spending a few hours trying to figure out why some of the components werent working, they were able to fix it for me pretty quickly, and also helped me set up Windows and install drivers for all the components, without charging anything. Would definitely come back in the future, if I needed any repairs or servicing!
Excellent service at a fair price. Because they are excellent they have a backlog of work. I stopped by one day and filled out a work order for updating my hard drive from a 250GB to a 1 TB Solid state. I was given an estimate ($250) and told they would give me a call when they were ready to work on it (estimate 1-2 weeks). The computer itself is a fairly old Dell (12 years) but more than adequate for my needs of email, spreadsheets, etc. Because I use it every day I wanted to leave it off in the morning and pick it up in the evening. About a week later I got a phone call saying they were ready. I dropped it off in the morning and picked it up in the afternoon. The job was done perfectly and the solid state hard drive is sooo much faster. Start up time went from ten minutes to one minute. Most importantly they were able to clone the old hard drive so that I didnt need to reload any of my programs. The computer with the new hard drive was exactly the same as the old drive except much faster. Really better than buying a new computer which would have taken me at least a week to get set up with the dozens of programs I have on my computer.Now, remember that you are dealing with computer geeks and I mean that in the most positive way possible. Here are some things they could have done better. On the day I dropped it off I arrived at opening time and had to wait about ten minutes for anyone to show up. I decided to stop by again about an hour after I left it off to see how the cloning was going. They hadnt started it yet because they couldnt find the original work order I filled out the week before. I filled out another one and then they started working on it right away. They said they would call me when it was ready and when it got fairly late in the day I called them to make sure it would be ready. Just finishing up they said so I was able to get it that day. Instead of $250 the total was $270 as there an SSD frame not included in the original quote. So I give them five stars because they are competent when it comes to computers and the price was fair. Their cloning charge of $100 was half what another computer service quoted me.So, overall two thumbs up but just be aware that the process may not be quite as smooth as youd like.
Calling them alone was absolutely amazing! The staff is absolutely helpful and knowledgeable. I will be recommending and referring all my friends who have any tech issues to come here!
These other reviews do not mirror my experience at all so I guess I wonder what I did to deserve such terrible service. I emailed them about a problem I still have with my laptop. Maybe it wasnt a pricey enough repair for them to take seriously, I dont know. It took them about 3 weeks to email me back. That should have been a sign. They said it would be an easy fix, $25, so I said I would drop my computer off on the following Monday. The kid who accepted my computer seemed distracted and uninterested. He told me it would be 2 weeks and I almost took my computer back on the spot.... 2 weeks for a simple fix (their words)!? Anyhow I waited the two weeks without hearing anything from them. After two weeks and a day had passed I called them and left a voicemail asking for an update. By 1:30pm that day I still hadnt heard anything so I called again. I spoke to an individual who seemed to have no idea what I was talking about. Almost like they hadnt even checked their voicemails. He then informed me that my computer hadnt even been looked at yet. I promptly told him I was coming in to get it... To which he asked today!?. Terrible customer communication. When I asked him for an update he said we dont NORMALLY do that... I wanted to be cool and support a local business and all that. Just wish my business had proven important enough to them to actually DO what they said they would in a timely manor. Never again. After all that my computer isnt fixed. Thanks for wasting my time...
I love my job here!
My son is a gamer and needed help adding items to his computer. Dover Computer Repair was recommended by Best Buy in Newington. When I called to check it out, they were very helpful, friendly and knowledgeable. They also understood the need for a quick turnaround.When we brought in the computer, the shop was easy to find, easy parking by the building, clean and observing of Pandemic Protocols. Again, everyone was friendly and helpful.When the computer was ready, they booted it up, went through the new equipment, asked if there were questions, made it all ready to go, and checked us out fast. We will use Dover Computer Repair from now on.
Fixed my problem promptly and for a very fair price!
Theyve done an excellent job helping me with computer and hard drive issues. Theyre speedy and down-to-earth and great to work with. Highly recommend!
VERY GOOD LOVE DEALING WITH THEM, THEIR PHONES NEED TO BE FIXED IT SAID PRESS A MAIL BOX,
Great service! Effectively and quickly diagnosed problem with my desktop on the spot and got me the part I needed to fix it. Will definitely go back for future tech repair needs
Service was excellent and they really cared about helping me. Very knowledgeable and I trust them with my computer issues.
Wonderful experience! Honest and friendly, good work and time table, and affordable!Went in to have my charging port repaired and it was a breeze!
Highly recommended. Their customer service is excellent, the shop is clean, and professional too. They helped me troubleshoot an issue I was having with a fan recently installed on a desktop PC. Thanks Dover Computer Repair!
Very friendly and knowledgeable! Was in and out very quick! Would highly recommend if you have any computer issues.
Great people who know exactly what they are doing and are able to fix and work on older machines too.Mine is at least 15 years old and they are able to get her up and running.Bonus being it doesnt break the bank.
Fixed my computer fast and way more afforadably than best buy wouldve. Super impressed would reccomend!!
Everyone at Dover Computer Repair is knowledgeable, personable, and quick to respond to questions. Went for a problem with a lock-out on my laptop due to Bitlocker and for a reasonable price they were able to fix the issue within 24 hours. Highly recommend!
When they dont work, computers can freeze progress in some areas of life and be VERY frustrating! I tried for 6 weeks to find answers with an issue that was crashing my work in excel. I was using the help that came with MS 365. It took hours and, in some instances, made it worse. I finally gave up. In the past, Dover Computer Repair had done a great job fixing a laptop with a cracked screen, even lending me a portable screen to use. but I wasnt sure how they could unwind this mess.I knew I didnt want to be without what was working in my computer for who knows how long. And I know how busy they are, but I really needed help. I was impressed with their patience, support, knowledge and speed. They just drilled down until they fixed it all, and now Im actually making progress and enjoying having a computer that actually works! And they did it that day while I sat and watched!
I wasted weeks of shop time and hundreds of dollars trying to work with the company that I bought my laptop from, but no luck. The guys at Dover Computer Repair were able to troubleshoot, make corrections and then run performance tests, which resulted in a fixed PC. All in less than a week and from a local business vs. trying to work with a group based on the West Coast, which makes me one very happy customer.
Thank you for your help and diagnosis! Very friendly family business.
Knowledgeable, fast, efficient computer repair. They understand that your business computer cant be sitting on a shelf for weeks. And unlike large chain stores, they arent trying to sell you a new computer, although they can if you need one. And in addition to being great at what they do, they are also friendly, and can explain things in simple terms for those of us that dont speak computer. I wouldnt go anywhere else.
The people there are so friendly and knowledgeable that they make you feel comfortable and at ease.They take the time to explain everything and even show you on their computer what was done and how your computer will work. Their services are very affordable. I was very happy with the price. I want to thank Andrew for all his help and answering all my questions. Great place to do business. Highly recommended Mary Martin
Great place!
My husband and I, quite elderly, (90 and 84!)but still interested in the new technologies that are developing every day, such as computers. We have asked Dover Computer Repair quite a few times for help. On one occasion one of the very friendly people working at DCR picked up the computer,put it back in order AND delivered it. (Snowy day!!) Very reasonable charge. (I even got a lesson in how to view a video with sound!!) I highly recommend Dover Computer Repair
This place is great. Service is fast. I had a bad power supply Jim fixed the issue in under 30 min while I waited. They also helped improve my the speed of my older machine. I highly recommend these guys. Thanks Jim and Andrew! You are my heroes.
Ive had great luck with Dover Computer. A gentleman at Best Buy recommended them to me last year when I was having issues with a custom built computer. Since then I wont take it anywhere else.Thanks for all your help guys.Donna
I bring all of our business computer issues to Dover Computer Repair. I believe they have worked on 10 of them so far and were able to diagnose and fix each one of them in a reasonable amount of time. Always very courteous and excellent at explaining what was going on.
Great service. My Business demands quality computer repair and quick response. Dover Computer Repair has been my tech since they opened. I would recommend this company to anyone.Working with them for many many years and the service is impeccable!
My laptop got active one night while I was sleeping and boy did that scare me. I took it down to the shop and they fixed it within a day. Very professional and courteous and new what they were doing. It is running better than it has in a long time. I would highly recommend them and price was very good.
My laptop was freezing and not responding. I was pricing a new one and stopped to talk with the guys. They suggested I let them have it for a day. It now is like a new machine for a VERY reasonable price. Im recommending to all my friends.
The staff is knowledgeable and courteous. They are very good at explaining your options. Work is done in a timely manner and at a fair price. I recommend them.
The people who work here are competent and efficient. No sales pitches, and no artfully disguised efforts to encourage you to pay for more than you need. Just honest, efficient work that I appreciated. Dover has a little gem of a terrific business!
As many people have experienced, when your computer is dead its stressful and frustrating and the fear of having lost your data is very real. Jim was so friendly, calming, reassuring and gave me some great advice about purchasing a laptop in the future. Andrew not only solved the issue, but explained what he did and then spent 30 minutes with me when I picked up my computer to show me how to save my data to One Drive. The guys at Dover Computer Repair know their stuff and Id highly recommend them.
They have been my go too for the past 2+ years, knowledgeable, very good at explaining what needs to be done and very good prices. My last adventure, a incorrect software update, elicited a WOW and then, we can fix that... 15 min later everything was running the way it was supposed too. Thank you again guys.
I have been very pleased with the ease and efficiency of the work that Dover Computer Repair has given me in the past 5 years. I cannot say enough about how fair the prices are and the quick turnaround. I highly recommend this company for all your computer repair needs.
DCR has been my IT department for many years now. They have built systems for me, installed software, troubleshot issues, provided training, and found a lost password or 2. I have used them for my business needs as well as personal. I have highly recommended them to others as they treat me fairly, are accessible, reasonably priced, and are available to assist with my technical problems. Definitely a good buy.
DCR has been our go to IT company for years. Always satisfied with the service and price. Call them with all your computer issues, big or small. You will not be sorry! They are pleasant, helpful, and always successful in handling your needs.
These guys are great! Charge fair prices. Get the job down in a more than timely manner. Polite and so very helpful. If they cant help you they will tell you so. No run around. I highly recommend them over Geek Squad in heartbeat. Thank You for all your help! Sincerely, Carol Moreau
Andrew and Jim ( Dover Computer Repair ) are the best!....outstanding customer service, honest, extremely reasonable prices, experts in their fields and just really nice people!
These folks fixed my 2016 Macbook Pro screen that had a crack. Expensive repair, which I expected, but a month later and no issues. I do recommend.
They do not speak down to you and they are very helpful! Best place around!
Since I am a novice with any computer/laptop I have had service from Dover Computer Repair and every time I was made aware of my system problem, and the solution was accomplish in a very short and professional manner. No Delay and great service. Very courteous and top notch.
A very neat little shop, the owner and staff are very friendly and knowledgeable. Prices are fair and availability is good. I would recommend them for any PC or Mac repairs.
This was my first experience with DCR. The end result was accomplished by remote support, quickly and professionally. The cost of this remote support was very reasonable. They have gained a new customer.
Been utilizing their expertise for several years and they know their stuff. Turn around time is excellent; especially if you remember Rileys name. Their dog greets everyone.
I am not surprised by the high praise for DCR. These guys know their computer stuff in and out. Great, quick service. Stop by before building your own computer and you will be in great hands!
The guys at Dover Computer Repair are the best in the business. I have used many different repair businesses over the years and now that I have found DCR, I need not look any further!Garth Morin
My MacBook Pro needed some work, and these guys took on the task. They are professional but very friendly, and kept me in the loop while they were working on the machine. To say I am satisfied is an understatement. The machine is running like it is brand new, and the repair cost was very reasonable. This was not my first visit, and it certainly wont be my last. I highly recommend this hometown company to anyone on the seacoast. Need your computer looked at? These are your guys.
These guys are awesome. I brought in a custom built pc that wouldnt boot. They opened it up and had it running in 10 minutes while I waited. Will never take a piece of technology anywhere else.
Amazing service! I am incredibly impressed after my visit and very happy to finally have found someone that really knows what theyre talking about. Andrew helped me and the man was like superman on a computer. Andrew has a very honest feeling to him that you can pick up on right away and he went above and beyond to help me. Service was fantastic! Do yourself a favor and give them your business. You will be in the right hands.
Excellent friendly knowledgeable service. They were quickly able to get my laptop running when I was in a bind.
I have had my computers fixed at Dover Computer Repair. (DCR), The work is excellent and the turn around time is prompt.The best part is that the owners are genuinely kind as well as professional. I would recommend DCR if you are looking for individual care for your computer in a locally owned shop in Dover.
So...I dutifully applied an update to Windows and then (wait for it), it would not restart. It sat there inert. I took er in to the Dover computer guys. They diagnosed the problem the same morning I dropped it off. They had it fixed by the afternoon and its been working fine ever since. I found the price very reasonable indeed. I would recommend you check them out if you are having computer troubles.
Andrew restored my mid 2009 MacBook Pro to its former glory, which in and of itself was a mighty feat! He was so attentive, knowledgable, kind and approachable. He kept me informed of the progress of my extensive repair, and he never made me feel like I was another number. All of the guys are so friendly and helpful! Their customer service is second to none. I can honestly say they have the best customer service which is really hard to come by nowadays. As long as they are in business, they have my business and youd be doing yourself a huge favor if you did the same. These guys are the real deal! Thank you SO much!
Late Friday afternoon, my 2012 Acer laptop suddenly wouldnt turn on. I ran it over to DCR and Jim was very nice, he immediately knew that we would need to replace the old hard drive to a solid state drive. I got a price, along with notice that other diagnostics would be necessary. It was all very clear and made me feel comfortable with the next steps.On Monday, Jim called with an update, and by Tuesday I was able to pick up my laptop, its running better than ever, its great!Not only is the service 5-star, but I learned a lot about hardware, virus protection, backups (which Jim set up for me) and maintenance.These guys are smart, friendly, and do a great job, Im thrilled to have them here in Dover!
Professional, efficient, and affordable. They recovered the information I wanted from a couple of old hard drives for 25% what I had been quoted elsewhere, and they did it quickly. They accommodated my specific requests and made the whole process easy. Thanks, DCR!
These guys are excellent and honest. They charge a fair price for the work thats done and complete it as promised. Really cant ask for more.
Amazing service! Diagnosed my water damaged laptop and offloaded the data while I waited for a very reasonable price. Very friendly and explained all my options thoroughly.
I have used Dover Computer Repair several times and have received excellent service and find them to be trustworthy. Most times it was same day service but no more than a 24-hour wait.
Whenever theres a problem with my Mac, DCR is the only place Ill go to have it fixed. The guys are friendly, knowledgeable, honest, and quick. And they always keep you informed of what theyre doing so you dont get hit with a big surprise.
Had an excellent experience with this company/shop. Have a high end gaming PC and damaged the mother board. I brought the PC in and the staff was super helpful and polite. This was on a Friday and they had to order the same mother board because it has a unique set up. Said they would most likely have it done by next Thursday. It was ready on Tuesday. They kept me well informed on what they were doing and provided the diagnostics for me on the same day I dropped it off. The cost was very reasonable (minus the replacement motherboard which wasnt under their control) for the repairs. I will totally go back there if I get other problems and recommend it to those I know.
I know I am in the best hands when I call Dover Computer repair. They always troubleshoot with me over the phone first to try to solve my problem. They are not trying to make money from a simple fix. If I need to bring my computer into the shop I always get it back in a very short time. I highly recommend Dover Computer for any computer issues. I also highly recommend Dover Computer is you know nothing about computers, they never make you feel foolish for not knowing whats wrong.
These guys are Great! They figure out what was wrong overnight. When the parts came in they fixed my laptop in a couple hours. Nothing but praise for them.
Great service! Very knowledgeable staff.
Always quick and reasonably priced. Great service, friendly people. More reasonably priced than Best Buy, Staples, etc. I wouldnt go anywhere else.
Very nice store with friendly owner
Quick turn around. Very professional. Would recommend for computer service
I get depressed when my computer works just fine.....that means I dont have a good reason to stop in and see my favorite computer geeks. They have the magic touch that makes my world whole again. Whenever your computer is acting up, I highly recommend that you stop in and give your computer a chance to be fixed by the greatest guys in the Dover computer world. An analogy for computer knowledge, to me, is the difference between processed food and home cooking. You get a lot of unintended ingredients in processed food, but the real computer knowledge is like home cooking---all good ingredients melded together by an experienced hand. The difference is in the quality of taste for food and in the computer, a reliable response to quality service. They can fix things that others would perhaps throw out. Give them a try....you wont be disappointed.
Fast, friendly, professional, affordable service. After diagnosing my laptops issues, Andrew carefully and clearly went over the options for repair, patiently listening to my mulling things over. I can easily recommend DCR to anyone.
Another PC problem fixed by Dover Computer. Outstanding service again!My PC recently went down, and I thought it was gone. Because of the exceptional experience I had on an earlier visit I drove straight to Dover Computer (from my home in North Hampton). The guys got it back up in less than 30 minutes. Dover is very fortunate to have such a fantastic resource..Peter Harrity
Have not been here. Never heard anything bad.
I have gone to Dover Computer Repair several times during the past year. They resolved the problems I had in a quick, courteous and professional manner.Based on my experiences, I would highly recommend them.
I work on my own computers but ran into a wifi connection issue on a tiny 2in1 laptop today. I called DCR and explained my issue, was told to come on by and did. They saw the issue I saw and fixed it with their more precision tools. I didnt have to invest in $100 bucks on fine equipment I may never again need and they fixed it for cheap money within an hour of first contacting them. Thanks, Ill be back. Glenn
Really nice staff, very professional and capable computer repair shop.
Highly recommend this place. They were incredibly knowledgable and went above and beyond to help me out. I never leave reviews, but they were just so friendly and good at what they do, I just had to. Haha.
Great place. Fast service and very reasonable prices.
I went there yesterday with my Samsung galaxy S2 Tab. Talked to them on phone and got a price to replace the charging port. I said ok. They wanted to see tablet to make sure they ordered the right part to replace it. I thought Id replace internal battery as its a year and a half old while they had it open anyway. When I got there they took a look and gave me a new cord. This one fit snug and worked great! Its on charger as I write this. Its actually charging up instead of slowly losing power as I use it. This has been going on for last 3 weeks. They couldve ordered parts did work, but they were refreshingly honest and charged me two dollars for cord!!! Yes that 2 bucks!!! I would highly recommended them. Thank you very much for being an honest business!!!!!!!! Dan from Middleton NH
I have driven by this store for quite a while but only had occasion to stop in last week with a small problem which was fixed immediately. While there, I asked about a Mac laptop I had at home that was in dire need of upgrading. They were very helpful and gave me an estimate. I decided it was a great price, and I had been very impressed with their customer service. I took the laptop in and three days later I had a new solid state drive, operating system, and RAM. What a pleasure it was to deal with these gentlemen. I dont normally like to part with my hard earned money, but I was happy to give it to them because they provided exceptional service and customer service beyond anything Ive seen in a long time. I would feel very comfortable recommending them and hope they are around for a long time. Thank you!
My dad (aged 85) had some viruses on his computer and the team and Dover Computer were great. They took it in and had ready exactly when they said they would. Showed what they did, were very patient, and it came it at the estimated prices. I couldnt ask for more.
Always take care of me and my families devices with haste and skill.
These guys are amazing. I wish I had known they were so great before i scrapped my laptop. They probably could have recovered my files and wiped the drive for donation, rather than whatever happened to it with all my personal info...They helped me choose and install a new graphics card to replace the defective one in the refurb pc I bought from Amazon, and offered advice for the (also defective) refurb monitor I had gotten with it. (I sent back the monitor and got a new one.)
Terrific service. Super smart, knowledgeable and respectful.
Always helpful. Always affordable. Always prompt and efficient. Great to have nearby!
Always a pleasure to take my machines in, be it my desk top monstrosity, to my Ipad, Ipod to my daughters machine. They are quite knowledgeable and always super friendly. They are always taking the time to explain things patiently and listen to my issues or concerns. I highly recommend these guys and ladies.
Professional, knowledgeable, friendly and accessible. It was a relief to find Dover Computer Repair. Peeling away the noise, crowds and lights of chain computer places, DCR listens to your questions and concerns and meets you with a prompt answer as well as repairs. DCR can help from a distance by remote if necessary, but their shop is a nice place to drop in to. Hours and place are both convenient. Once youve been there, they will keep you in the loop should you need anything in the future.
If you want Italian cuisine, dont go to a Chinese takeout. If you want a truly exceptional, professional maintenance team of experts to treat your computer to a day at the digital spa, dont settle for any less than the crew at Dover Computer Repair.I brought my computer to them on a Friday for a thorough cleaning and upgrade to the RAM and hard-disk drive. After the weekend, I picked up a squeaky clean, high performing Screaming Meanie that doesnt just surf the web, it Jet-Skis through it!Dont let their immaculately clean front lobby fool you though; their thoroughly kempt appearance belies an ability to get the job done, no matter what, PERIOD! These folks arent afraid to climb under the hood and get grease under their nails. They dont say they think outside the box, they say What box?You dont have to face the maintenance of your precious link to the rest of the world all alone. The internet is a sea of cross currents, undertows and jellyfish. Dover Computer Repair is your life line to safe harbor.
I recommend Dover Computer Repair to anyone who needs computer repair, consultation, etc. Its refreshing to run across a company that doesnt put making money ahead of great customer service. If DCR is a drivable distance for you, youd be crazy not to go here.
Excellent service! Andrew does a great job explaining in real terms just what is wrong, what you need and what you can live without!
This review is based on 2 telephone conversations with the technicians at DCR. What a pleasure dealing with 2 knowledgeable, local, English speaking individuals. I called back twice because I had to speak with a Microsoft technician based in the Phiippines, in between, who could not help me with a Microsoft caused problem that crashed my laptop. These guys gave me several repair scenarios and discussed the possible fees with me. I look forward to meeting them in person, about an hour from now.