This store is the best! Ashya was able to get me in and out! Love it! Great customer service; hands down! Thx Ashya! See you on my next purchase!
Jasmine was great at helping me pick the best plan and helping me get in and out.
My experience at the Arbor Place Mall was great. Everyone was attentive to the customers as the took care of customers waiting. They acknowledged every customer letting us know how many customers were ahead. The manager herself greeted everyone in between taking care of customers. She took care of me. I am very satisfied with the service I received. I recommend this AT&T location.
Mdaige and Quinn was excellent! They took there time with me and my husband! And got us the best deal thanks a lot to you both!
The experience at this location is second to none. Upon walking into the location I was greeted and within minutes it seemed I was being assisted. The store was truly alive and everyone seemed happy to be at work. The overall experience from beginning to end is worth bragging about and I will definitely return and give more of my business to this location.
The employees in this store are awful. gave no help, sent me to a tablet for me to figure out my problem on my own. I left the store and walked to my car to call the support line. the support line tried to call the store and the employees would not pick up. if you need help or service go to another store.
LaTiya was great at helping me set up my new iPhone. Smoothest visit to AT&T I’ve ever had.
Mdaige was really helpful with replacing my cell phone screen saver. She was great with customer service.
I had a great experience when I visited recently. The manager assisted me and was able to answer my questions regarding my device. Great customer service 😉
I had such a positive experience. The customer service is awesome. They were very attentive to all my wireless needs.
I’ve been to plenty of AT&T locations but this one might be the best in terms of costumer service. Mrs. Kayl and M’Daige were awesome with answering every question I asked, as well as quick and efficient with fixing my phone. They environment was casual, and suited two knowledgeable professionals in their craft. I will be back for sure!
Stopping by was not on my “to do list” but the store seemed it was conveniently placed for me so I decided to enter. I was shocked by someone who just greeted me into their home by just one word “Welcome”. I placed all my concerns and skeptical reserves about stepping into new technology on buying an Apple Watch! The sale-person was knowledgeble and eased my concerns!,
The workers at this location were very helpful and very pleasant. If I could I would recommend that they get a raise
I walked in the store yesterday and was immediately greeted by Brandi and LaTiya. I came in to purchase a new phone. LaTiya proceeded to show me the different options. She was extremely nice and customer service oriented. The process was quick and easy. Half way through my purchase LaTiya shared she was new. I would not have known if she hadn’t mentioned. She was knowledgeable and very helpful. She gave me her business card and told me to call if I had any questions. Immediately after leaving I was struggling to figure out my new phone. I called and she walked me through my challenge. I didn’t realize i was calling her cell until she told me she had left the store, but she answered and helped me anyway. I really appreciate the great customer service!
This is an awesome location. The manager really takes care of her customers! Excellent customer service!!
I had very good service at this location with Latiya waiting on me in upgrading my phone!
LaTiya had Great customer service and extremely helpful!
My experience with LaTiya was very good ! She was helpful to me . I was with a Android now I have a iPhone !!!
Ok, just need a better system to have customers stand in designated area so they can be addressed as they enter the store.
Great location and new employee Latiya is very customer friendly. Loved her professionalism !!
The service was perfect!!! I really enjoyed coming in to this store!!!Kayla, Latiya and mdaige were really knowledgeable in their products.I will return to this store.
You will receive a great customer experience when shopping at this location. Greeted as you enter with a smile and eye contact!
M’daige’s customer service has been superb every visit that I have had, she’s very well spoken and keeps me engaged with everything that she services me with.
Very helpful I got a big welcome with a smile that’s aways a good sign of good customer service thanks ladies 👍🏽👍🏽🙂
I absolutely love the customer service I received from this location. Thank you Kayl you are the feel MVP. I will definitely send my family and friends to this location.
I visited this store earlier today and I must say the staff was awesome! I felt welcomed the time I walked in, this will definitely be my home store from now on keep up the good work guys!
We were in dire need of new phones during black friday, (I should have posted this months ago, better late than never) and the team at the Arbor Mall At&t really took care of us. I wish I could remember the name of the lady that helped us (She wore glasses). She was SOOOOOOOO helpful, she got us lots of deals and discounts, and it felt so nice to move from a 5S and 5C to XRs.
Stomari Crowley was wonderful! We walked in looking to switch services and she was amazing! She helped us get switched over with the latest phone! I would definitely recommend this store to anyone wanting to switch to AT&T to visit this store and see either Shomari or Kayl May! Thanks ladies!
Great customer service, the staff was prompt and professional . I will certainly utilize this store for all my future purchases.
Mrs.Kayl and her staff were AMAZING I highly recommend them .
I had a great experience at this store !!!! All of the ladies were extremely helpful and entertaining!!!! They even helped to keep my 2 year old daughter entertained!!! Thank you Kayl, M’daige & Latiya..... You guys ROCK!!!!
These folks wont waste your time- they are great. I went to 2 other AT&T stores that couldnt honestly tell me if they had an iPhone in stock until they spent 15 minutes gathering personal data on me, just to find out they dont have the phone I want. Brandi in the Arbor Place AT&T made it right. I really hate that mall but Id go back to that AT&T store if I needed anything before any other store.
Mrs. Kayl and mdaige were so great and helped me out so much! I recommend!
Meghan was wonderful. I arrived 30 minutes before closing time with my boyfriend who asks a million questions. She didnt make us feel rushed or uneasy. She worked as if she had all day to work. She was so pleasant and exerted the highest form of progessionalism. FIVE STARS TO MEGHAN !!!!!!!!!
This store is wonderful ! I had a Great Experience from the moment I entered til the time I left out . I will defiantly refer people ! The Manager Kayl was SUPER love her !!!!!
Latiya gave me an amazing customer service experience !!
It’s a pleasure knowing that people will go out of their way to make sure your personal needs are met. Mrs. Kayl made me feel like family...loyal AT&T custom
Mrs. Crawley provided excellent service during the entire process.
The manager Ms. Kale was awesome, she was very knowledgeable and very professional.
I purchased a cell phone from At&t, in Douglasville, Ga-at the mall 6700 Douglas blvd on December 9th.The At&t sales rep Ms..Crawley,is not customer friendly.I was trying to ask her questions about the S9.Ms.Crawley acted as though I was agitating her. MR.TREY has excellent customer service.He is the person to ask for he can run that Store!!!!!THANKS Trey u r a no.10..On Sunday 10,I had to return the phone and because it kept stalling.When I return the phone, heard another person complain about her....Wow!!!
This At&t store is a huge help to their customers. The Emloyees at this store is wonderful. In the past Ive went to the highway 5 At&t store and the employees there are so rushed with their customers but the At&t store at Arbor Place mall takes up time to answer each and every question their customers has.
Great staff that are willing to take care of you.
Was closed with notices and no time reopen.
I Love The Great Customer Service .
Awful customer service!!I had a promotional email from AT&T and they asked me to show it to them and when I did. The two employees I dealt with said AT&T takes away promotions whenever AT&T feels like it with not giving them a notice.
Waited 20 minutes for help, only one employee available and she was helping someone else the whole time.
Awesome- ask for Latiya!!
My representative, Bryan at the Arbor Place Mall rocks!!!!! I felt like my big brother was helping me.
Very nice experience!
Great customer service
Ms Crowley was amazing
Great Service!